I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask apple id confirmation from me. I never confirm anything because I don't know,the link's attached, it's legal or illegal.

Dear Apple support team,
I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask my apple id confirmation from me about 6-8 emails. I never confirm anything because I don't know,the link's attached, it's legal or illegal.
The latest link (just be sent to my email 1 hr. ago) : http://www.smartpixeladv.com/proma/Login/index.html
Text is:
Dear Customer,
We recently noticed an unusual activity in your iTunes account. Please complete the process to confirm your
informations.
Confirm Now>
This link will expire three days after this email was sent.
If you don’t make this request, your account will be blocked for security reasons.
Apple Support
In my opinion, i think "http://" should be "https://" right? Or Apple should show the link on your website that we can find, re- check and click by ourselve. Or Apple should do "How to confirm apple id" on your main page. ( in fact i'm not sure you already done "How to" on your website yes or not, because I cannot find it)
The apple id is sensitive security, it's concerned personal security and any credit card payment so please understand me that's why i must to interrupt your team to help me to solve this problem. I'm scared my account will be blocked. Please advice me.
Wassa. (BKK)

It is a phishing attempt to get your Apple ID and Password.
You should forward it to Apple : [email protected]

Similar Messages

I have a problem in buying zynga poker chips, every time i try to buy chips they tell me contacts itunes support and the the purchase always failed, i contacted zynga but they told me that i have to contact itunes because they don't know the problem ?

i have a problem in buying zynga poker chips, every time i try to buy chips they tell me contacts itunes support and the the purchase always failed, i contacted zynga but they told me that i have to contact itunes because they don't know the problem ?
P.S i always use my credit money from gift cards to buy anything from itunes or in apps - purchasing.
so what do u think should i do ?

Have you tried contacting iTunes support : http://www.apple.com/support/itunes/contact/ ?

Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you

Hi I'm using iPad.i would like to purchase one of my game but I couldn't,because I don't know the answer to the question.like where was your first job and where was your favorite job.would you please help me.thank you

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
 Cheers, Tom

My iphone wont let me use it because i don't know the password or apple id to my itunes account i cant even restore it. What can I do?

my iphone wont let me use it because i don't know the password or apple id to my itunes account i cant even restore it. What can I do?

How can you not know your Apple ID?
If you can't remember it, try recovering it here: https://iforgot.apple.com

My child went on my phone and activates RESTRICTIONS and now i can't disable it because i don't know the password.

my child went on my phone and activates RESTRICTIONS and now i can't disable it because i don't know the password.

Hi
Check this:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/HT1212

I can't buy music on iTunes because I don't know the answers to my questions

I got a new computer and when I go on itunes and try to purchase music it makes me answer my questions.
The problem with this is I don't know the answers and the email that I'm supposed the send the answers too is deactivated. I had this happened before and I fixed it I just don't remeber how, help.

If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT3591 I was about to download (buy) some music from ITunes when they said I had to answer these security questions, however I've never answered in my hole apple experience which has left me unable to buy anything because I don't know my security question

I was about download music when it then asked me for my security questions. The problem for me is that I've never answered these questions ever in my hole apple experience and even if I did, I've 100% completely forgot about them. I then decided to email a link to deactivate my questions however this email from Apple had never come, I'm know left unable to download music, apps, and books.

You need to manage your Apple ID and change your security question there.

I changed my email address and now cannot get into my icloud account to change that because I don't know the password

I changed my email address and my password on my ipad but when I tried to change the address on my icloud account it keeps asking me for my old password which I no longer know. I can't delete the account because I can't access it without the old password

Hey rid23466,
Thanks for using Apple Support Communities.
If you forgot the password to your Apple ID, you can follow this article to recover it.
Apple ID: If you forget your password
http://support.apple.com/kb/ht5787
Have a nice day,
Mario

Cannot turn off Restrictions because I don't know the passcode

Sometime in the past year I must have enabled restrictions on my iPad2 to ensure my kids didn't make in app purchases. Unfortunately, I have no idea what the passcode is to TURN OFF the Restrictions. I need to make an in app purchase, so I followed the instructions below...basically restored iPad to factory default and the applied a back up. Guess what? After restoring the back-up, restrictions are still enabled and the passcode is still in effect.
My lock screen IS NOT Passcode locked, only my "Restrictions" are passcode locked.
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present."
Apple's info isn't very specific: "you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode (it does? How?) and resync the data from the device (or restore from a backup)."
Any suggestions other than restoring to factory defaults AND individually resyncing all apps resulting in the loss of all my in app data and game saves?
Thanks!

in another forum discussion WJOSTEN says:
"You've got a problem there, and no, Apple cannot help you. If you can't remember your restrictions passcode, you will have to restore your phone as a new device in iTunes to remove it. The restrictions passcode is included in the iPhone backup, thus restoring from backup will continue to restore the restrictions passcode. You will need to delete all existing iPhone backups first. You can find them under iTunes>Preferences>Devices. All data on your phone will be lost."
Well, that *****. I guess I can get over the lost game saves and progress, I just need to copy all my notes and make sure there's nothing else I'll miss first.

HT1212 The Ipod is telling me to connect it to iTunes, but i can't because I don't know the passcode to it anymore.

This Ipod wasn't mine before. It use to belong to a cousin of mine, but she had gotten a new one and gave me this one. She had forgetten ger passcode and we kept trying it until it told us to connect it to iTunes. Now, this isn't the same computer she had set it up on. So, I can't dp anything.

Read the article you linked

I am trying to restore my old IPod but I don't know the password and it won't connect to Itunes

I have been trying to unlock my old Ipod but I can't figure out the password and when I connect to Itunes it doesn't allow me to connect because I don't know the password. I have tried their solutions but they aren't working either.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT201363 I don't know the answers to my security questions or my rescue email address, how can I change those

I need to change my security questions because I don't know the answers to them and I don't know my rescue email either. How do I fix that?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106202)

I don't know the password for the SMTP account so as to mail photos. How can I retrieve or change the password?

I am unable to share photos from the Iphoto program because I don't know the password for the SMTP account. How can I either retrieve or change that password? Or is it one I already should know?

Have you set the general preferences in iPhoto to email using iPhoto? Then change it to email using "Mail". This way iPhoto will use your regular Mail account.

I don't know the password for my OLLLLDDDD iTunes AOL accounts, and thus can't play half of my music. How can I fix this?

I recently had to get a new hard drive on my laptop and thus lost all of my music. I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers (mostly because I was working up to a computer of my own...). So, if you can guess where I'm going with this, I have had at least three different iTunes accounts and I still have all of the music on an external drive. My problem is that now that I'm putting my music back on to the new hard drive, I can't play some of the songs because I don't know the password for the OLD AOL accounts. I've tried every variation of password I can think of that I would have used, but still come up with nothing. I tried calling the AOL support number and the guy said he had no idea what I was talking about and hung up on me. To make things even more confusing, iTunes seems to have created an identical account to the one I use now but as an AOL account and I have absolutely no idea what the password is. This means that half of my music/TV shows/movies are not able to be watched/listened to. Does anybody have any idea what I can do to recover my password? Or am I totally screwed?? Please help!

Ok..
Launch iTunes. From the menu bar top of your screen click Store / Authorize This Computer.
iTunes seems to have created an identical account
No... Apple does not "create" an account for you.
I've had my iPod for somewhere around six years, and have amassed a lot of music during that time and gone through a couple computers
You've purchased iTunes media all this time and never backed it up?

My ipod just adds apps but won't delete any. I can't restore it to its factory settings as I don't know the 4 digit code. Can anyone help please?

My ipod will add apps happily but it won't delete any so they've built up so now I can't add anymore. . I can't take it back to the factory settings because I don't know the 4 digit code. Please can someone help?! xxx

Sorry. You can't get help here. Ask whoever wrote the jailbreak.
You can try putting it in DFU mode (google is your friend), but that's all we can suggest.
Jailbreaking voids your warranty and AppleCare agreement and forfeits all rights to support.

I've already changed email for my apple id more than 6 months. But 2-3 months ago until now I've recieved and email to ask apple id confirmation from me. I never confirm anything because I don't know,the link's attached, it's legal or illegal.

Similar Messages

Maybe you are looking for