I've attempted to update from 24.6.0, tried to download entire new install, but nothing works for my Win 7 pc. Help

I keep getting messages saying that I need to update Thunderbird. I want to, but every attempt fails. I've tried downloading the latest version and overwriting, but it tells me that the file is corrupt when it tries to extract the downloaded file. Any help?

I think your having issues with your anti virus program.

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I am on Windows XP. Updated to latest iTunes but it would not install. Tried again and the system hung. I did a restart and iTunes had completely vanished from my system. Tried to do a new install but it won't finalise. Can anyone offer any suggestions?

I am on Windows XP. Updated to latest iTunes but it would not install. Tried again and the system hung. I did a restart and iTunes had completely vanished from my system. Tried to do a new install but it won't finalise. Can anyone offer any suggestions?

OK, lets do a complete overhaul to make sure it's working ok.
First to check your Windows system file for any corruption:
Go to command prompt (START/ALL PROGRAMS/ACCESSORIES right mouse click "command prompt" and choose "Run as Administrator"
type in
sfc /scannow
let Windows fix any system files that need to be repaired.
Restart the computer.
Start iTunes and see if it is ok.
If it doesn't, will have to go through the whole process of uninstalling and installing acccording to the following steps:
1. Go to Microsoft website to fix install and Unistall problems. Click "Run now" from Fix it to remove all iTunes & related installer files:
http://support.microsoft.com/mats/Program_Install_and_Uninstall
Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
2. You should remove all instances of iTunes and the rest of the components listed below:
it may be necessary to remove all traces of iTunes, QuickTime, and related software components from your computer before reinstalling iTunes.
Use the Control Panel to uninstall iTunes and related software components in the following order:
iTunes
QuickTime
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
(Referenceinstructions from Apple article listed here: http://support.apple.com/kb/HT1923 to remove all components)
3. Reboot your computer. Next, download iTunes from here:http://www.apple.com/itunes/download/ and install from scratch

"Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

"Error check activation" is the message I get when pulling a book from the library. My computer is authorized (per the ADE screen) I have tried un-authorrzing and re-authorizing but nothing works. Please help

I am having the same problem, and my computer is authorized through my Adobe ID and I cannot open any books. I tried downloading a book from the university library, using my ID, the book is in ACSM format, and I cannot open the book because it keeps telling me
"error check activation" I am including screen shots to show my computer is authorized.

Trying to download the new itunes but it tells me there are "No software updates"

I am attempting to download iOs6 for my iphone, and it is prompting me to first download itunes 10.6.3. However, when I click "download itunes" I am brought to the software updates window, and am prompted that there are no new updates for my computer! I have tried to do this from both the apple drop down and itunes. When I attempt to download iOs6 on my phone, I am not connected to a suitable wireless connection (yay college campuses) so I cannot do it that way either. Anyone have a solution for downloading itunes? I have restarted my computer multiple times! Thanks!

It go thru the whole install and bails at the end with this error:
" There is a problem with this windows installer package. A program required for this install could not be run. Contact your support personel or package vendor ."
What does that mean exactly?
How am i suppose to manage my brand new apple devices that have old os on them that need to be updated to ios5 when the path to ios5 " Itunes 10.5" wont load?
Apple what do I do?

I have a runtime error R6034 when i try to log in to itunes so i unistalled itunes prog from my pc and tried to download itunes prog again but no luck still keep getting this error

I am having major problem. a while ago i downloaded a programm from the internet and there was an error so i uninstalled as i was unable to use it. Since this application, Everytime i log on i get dialogue box opens up Microsoft visual runtime library, Runtime Error R6034. An application has been made an attempt to load the C runtime library incorrectly.please contact the application support team for more info.and every time i tried to open itunes on my desktop i receive this message.So i have just unistalled itunes logged on to apple to try and download the itunes prog ,but it dont seem to have downloaded.can anyone help me please.

So i have just unistalled itunes logged on to apple to try and download the itunes prog ,but it dont seem to have downloaded.can anyone help me please.
Could you walk us through what happened when you tried to do the download, please?

HT5569 My iphone does not connect to wifi I did everything like updating the software but still nothing works for me any can help please, it is 4s.

I Can not connect to wifi, I did all basic things like restart, reset settings, updates software... Nothing works please help!!!

Hi Alisadat,
Welcome to the Support Communities!
It sounds like you have intermittent Wi-Fi connection if you were able to update your iOS to 7.0.2?
Although you have tried some troubleshooting steps, I would suggest following the guide below in order to attempt to resolve this issue:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/TS1398?viewlocale=en_US
Reset network settings by tapping Settings > General > Reset > Reset Network Settings.
Note: This will reset all network settings including
previously connected Wi-Fi networks and passwords
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
I hope this information helps ....
- Judy

After my recent update, I can't get my music to copy to my itunes library. I've tried both adding file and folder, but nothing works. Has anyone else had this problem, and how did you resolve it?

I've tried uninsstalling an re-installing itues sevral times, and still can't get it to work. I don't know what else to try.
Thank you in advance

iTunes will silently ignore any request to add files that it can't get access to. It is hard to know for certain but it seems that some requests go via the current user account and some via the system account. Might be worth checking that both your account and system have full access to all the files you are trying to connect, and that they are not hidden.
Right-click on your main iTunes folder and click Properties, then go to the Security tab and click Advanced. If necessary grant your account and SYSTEM full control of this folder, subfolders and files, then tick the option to replace permissions on child objects which will repair permissions throughout the library. This is the XP dialog but Windows 7 shouldn't be too different.
If it won't let you change the permissions use the Owner tab to take ownneship from an account with administror privileges.
tt2

After updating to itunes 10 i now get an error message saying there is a problem with the windows insaller package - I have tried all the suggestions but nothing works for me - have I lost all my itunes forever?

After updating to itunes 10 I now get an error message that says there is a problem with the windows installer package. I have tried all the things that others suggested but cannot download itunes at all now. Have I lost itunes forever?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) (not for XP) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2

The new update of iTunes appeard to me, I downloaded the new version but i didnt restart the computer and i try open iTunes and it appears error (i already downloaded again)

Problem to open iTunes

Hello, Lopez2909.
Thank you for visiting Apple Support Communities.
I would need more information regarding the error received and behavior you are experiencing to provide a better answer. However, here a couple troubleshooting articles that you may find helpful with this issue.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Regards,
Jason H.

Hello. I have premiere elements 12, & tried to open new project, but nothing happened. All you see is a purple & black ribbon. I could open organizer without any problem! I've accepted all the windows 7 updated. I've even updated my graphics drivers.

Hello. I have premiere elements 12, and have tried to open a new project, but nothing happened. All you see is a purple and black ribbon, then nothing. I can open the organizer without any problem at all!
What I have done so far:
Accepted all windows 7 updates - essential and non esential
I've updated my graphics drivers
I've also deleted and reloaded Premiere Elements from the disc
I reloaded quick time and accepted the latest version
All have no affect.
My system is a windows 7 64 bit PC.
I also have plenty of hard drive space
Cyberlink PowerDirector 11 works fine.
PS - This seems a common complaint about Premiere Elements 12
Help!

David Scholes212
Premiere Elements 12 on Windows 7 64 bit
Look at the issue with and without the antivirus disabled. If that does not help....
There is a likelihood that the program may not be properly activated. Please review the following for possible solution
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Other possibilities include
a. Deleting the Settings file named Adobe Premiere Elements Prefs file
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
12.0
and in the 12.0 Folder is the Adobe Premiere Elements Prefs file that you delete. If that does not work, then delete the whole 12.0 Folder in which the Adobe Premiere Elements Prefs file exists. Be sure to be working with Folder Options Show Hidden Files, Folders, and Drives active so that you can see the whole path cited.
b. Do the uninstall, reinstall with a ccleaner (regular cleaner and registry cleaner parts) in between the uninstall and reinstall with the antivirus and firewalls turned Off.
Please review and consider. We will be watching for your progress.
Thank you.
ATR

Attempting to update from 10.1 to 10.4 I get this msg: "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes.msi".

Attempting to update from 10.1 to 10.4 I get this msg:
"The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package “iTunes.msi”. ?
I locate the file in "Program Files\iTunes" and change the path. I then get this:
"The file ’C:\Program Files\iTunes is not a valid installation package for the product iTunes. Try to find the installation package ‘ iTunes.msi ’ in a folder from which you can install iTunes."
What folder will work ???

Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. (The results from mydigitallife and Major Geeks are worth checking.)
After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove".
Quit out of CleanUp. Restart the PC, and try another iTunes install. Does it go through properly this time?

I am attempting to update from iMovie 9 to iMovie 10. I have many movies with iMovie 9. Yet, on iMovie 10, when I press "update projects and events", it states "iMovie could not find any projects or events to update". What do I do?

I am attempting to update from iMovie 9 to iMovie 10. I have many movies with iMovie 9. Yet, on iMovie 10, when I press "update projects and events", it states "iMovie could not find any projects or events to update". Somehow it doesnt' see all the movies I have on iMovie 9 library. What do I do?

I'm dealing with this same issue. At one point, it did recognize the Update function but then said it could not import the cache.mov and plist files which apparently means that imovie 10 can't see any of these past events. I can't figure it out.

I have tried to update from Leopard to Snow Leopard using disk. New OS wouldn't load and now laptop won't start at all

I have tried to update from Leopard to Snow Leopard using disk. New OS wouldn't load and now laptop won't start at all. Simply get the Apple logo and the clock below and then after about 10 mins the laptop switched itself off. The Snow Leopard disk is a brand new family edition. Error message when attempting to install was that "this software cannot be installed on this disk".

Thanks Fred, but I've tried '''ALL''' that already.
I '''THINK''' I might have found the problem - the Profiles folder has been locked by inherited properties from the levels above. I have had to go all the way up to my User folder and reset ALL the properties from there down to be unlocked so that I could remove the prefs.js file so that it could be recreated on the next launch of FF. Exactly why my User folder is locked in such a way as to stop me/FF making changes when I have been able to alter preferences at will in the past, I don't know ...
So far, so good. I have since done a complete shutdown and when I restarted this morning, FF seems to be behaving itself ...
flashfletch

My facebook icon dissapeared from my iphone 4s immediately after I updated my face book app. I have tryed everything to restore but nothing worked and i couldn

My facebook icon dissapeared from my iphone 4s immediately after I updated my face book app. I have tryed everything to restore it but nothing worked and I couldn't even download it again because in the settings it says thats its installed and when try to open it it doesn't respond. Has any one experiebced the same thing or does anyone know any idea how to fix this?
Thanks.

try
Restart iPhone: Hold down the Sleep/Wake button and the home button together until the apple logo appears (ignore the ON/OFF slider) then let both buttons go and wait for phone to restart.

How do i update from OS X 10.5.8 to leopard if it is no longer for purchase?

how do i update from OS X 10.5.8 to leopard if it is no longer for purchase?

Firstly, 10.5.8 IS Leopard. I think you mean Snow Leopard, in which case it is becoming increasingly difficult. Read through the column 'More like this" to your right >>>>>>> There are various suggestions there.

I've attempted to update from 24.6.0, tried to download entire new install, but nothing works for my Win 7 pc. Help

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