I've authorized my iPhone on a Mac but when I go to play videos it asks for authorization again, only to tell me that I have authorized too many computers. Help!

So I used my work Mac to authorize my iPhone so I can play music, but now that I want to play a movie it asks for authorization. I've already authorized that account! I don't understand why it's asking for authorization again when I want to play a movie. Plus, I can't access the iTunes store from my work computer, so I'm stuck until I go home to deauthorize my other computers. Why is this happening?

Authorization does not apply to iphones. Authorization is for computers.
About iTunes Store authorization and deauthorization

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I just purchased my mac, I have two apple IDs and whenever I attempt to authorize my computer, it tells me that I have authorized it already. When I then try to play the song, it asks for authorization again. Help!!??!?!

Is there any way to merge my two accounts and/or eliminate the oldest one so that I can access all of my purchased media in one place? All of my software is up to date.

See if there is any insight to your issue in this Support Article...
http://support.apple.com/kb/TS1389

When I try to authorize my computer for the Ipad, Itunes tells me that I have authorized 5 computers already. Today I have De-authorized ALL and I still get this message. I don't know what to do next.

I de-authorized ALL, but when I plug my ipad in and try to back it up, Itunes tells me that my account has been used on too many computers. This is the only apple device that does that. I have several (phones, touch, etc). Because of this I tunes tells me that I will loose all content on the I pad as well as apps. Why is this happening. Apple has some of the least helpful tech support of any computer oriented company I have ever used. Why I should have to pay for this poor service, I am uncertain. I seems like I can just upgrade the OS to 7 but I would rather not loose the content or have to write eveything down that is on it now just to reload it all after. Maybe I am reading this all wrong. Please let me know.

Not it. Thanks. I tried it, so thanks for the tip, but I get the same error message. That I need to authorize this computer to get the purchases. I guess it's not really an error message. But It will not let me proceed any further. Once again I have deauthorized and this is the only computer that is authorized for this account.
Then
Then and last
Pretty annoying. Any ideas?

I have a .mov file that plays on my mac but when someone tries to play it on a pc, they get an error 128 message. Help!

I have a .mov file that plays on my mac but when someone tries to play it on a pc, they get an error 128 message. Help! Please!

This is not the problem. We are using quicktime on the pc's and the mac. I also tried to open the file on the pc with other programs and it doesn't recognize the file. The file opens fine on my mac but I cannot save it as a new file. It says that "the end of the file was reached." The recording was made in iShowU then edited in Quicktime Pro.

Hi,i am using iphone 4s,my problem is when i want to play video other than youtube file from facebook this message come out "An error occured while processing your request. Reference

Hi,i am using iphone 4s,my problem is when i want to play video other than youtube file from facebook this message come out "An error occured while processing your request. Reference

Is your friends phone jailbroke? Also are you using the facebook app? If so then you need to ask the developer of the app what the problem is.

An album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

an album i purchased on my ipad that i also downloaded onto laptop, won't play and continually asks for authorization.. however it was authorized under the same apple id.. what do i do?

Hey megatony87,
Thanks for the question. I understand you are having authorization issues with a purchased album on your computer. The following article may help to resolve your issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
Thanks,
Matt M.

My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

My iphone 5 is in disabled status but when going through the recovery process it asks for the SIM pin but I cannot access the screen as the phone wont connect to the activation server not the screen to unlock the SIM. What do I do?

That's usually a symptom of a phone that was hacked or jailbroken to unlock it.

Yesterday i bougt a used iphone 4....when i tried to reset it it asked for the apple ID which of the person from whom i bought the cell...so is there any way of formating the iphone

yesterday i bougt a used iphone 4....when i tried to reset it it asked for the apple ID which is of the person from whom i bought the cell...so is there any way of formating the iphone.............plzz help me

i have the phone unlockd but need to restore it to factory settings nd when i do it ...it asks for the apple id and passord of the guy from whom i bought it.......is there no way to restore it to factory setting

HT6154 Hi there, i have bought a iphone 4 from graiglist , and when i turned the phone on , its asking for the Apple ID for the previous owner which i do not have, but i have my own apple ID . WHAT CAN I DO TO SOLVE THE ISSUE. YOUR HELP PLEASE

**** there,

If you are trying to activate an iPad or iPhone and it is asking for a previous owners Apple ID and password, you have encountered the Activation Lock. This is a security feature that prevents thieves from setting up and using a stolen or lost iPad or iPhone. You have no alternative. You must contact the previous owner to get permission to use the device. If you cannot contact the previous owner return the device to where you bought it and get a refund. You will never be able to activate the device and no one can help you do it.

My iphone is giving me a message that reads iphone cannot make or recieve calls.Restore from itunes.but when i log in to itunes its asking for me to input my password on my phone but my phone will only let me make an emergency call..Help

My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !

My iphone is giving me a message that reads Restore Needed. "iphone cannot make or recieve calls. Restore from itunes,but when i loged in to my itunes account its asking me to input my password on my phone but I cant ... Im only allowed to make emergency calls. Help !

HT1349 I have shared my itunes music between 2 computers, however some of the songs say "not authorized to play on this computer", however I have repeatedly gone through the steps to authorize, and indeed it comes back that I have authorized this computer

How do i get the few songs in my library to be "authorized to play" when all the other ones are. I have tried doing them individually, NOT WORKING This is on my home laptop. All of the songs play on one computer but some not on the other.

Find the songs that don't work -- one at a time. Right-click on the song in iTunes and do a "Get Info" On the summary tab, look at the account name field. That's critical -- is that account authorized on your computer?
That's the issue.

When I sync my iPad, I am asked to authorize my computer and then told it is already authorized and then asked to authorize again and then told it is already authorized and then told to authorize?

So that is the question.

Hey poetinny,
Thanks for the question. I understand that you are experiencing issues with iTunes Authorization when syncing your iPad. The following articles provide the most relevant troubleshooting:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
Thanks,
Matt M.

I lost some info on my note book on my iphone 4s...i didnt sign up for icloud but when i do go there now it asks for payment info but will not accept my security numbe ron the back of my credit card

I erased some info in my notes on my iphone4s and was then trying to find it in icloud but i cant get into i cloud until i put in payment info but payment info wont accept the code on the back of my credit card

Hi..
May not be just the security code > iTunes Store: My credit card's security code or zip code does not match my bank's records

I have an Apple iphone 4s and for the last 4 weeks I cannot download or update any apps. I have an iPad and a Mac book pro and the apps download on these devices fine. My phone tells me that I have 12 updates but when I press update all or update any indi

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Any ideas ...Please!

Thank you, this has resolved both the iphone and ipad problem immediately. I am concerned that I may have a problem with apps that I bought under my old AppleID as they will not be recognised. Any suggestions for this please?

I have a mac book air. Have had no issues with any virus before but today my safari page keeps directing me to a page which says " cyber crime" posing to be by Cheshire Police AUthority uk metropolitan police.Tells me that I have 24 hours

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It's not a virus. It's a JavaScript scam that only affects your web browser, and only temporarily.
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Close the malicious window or tab.
Re-enable JavaScript and close the preferences dialog.
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I've authorized my iPhone on a Mac but when I go to play videos it asks for authorization again, only to tell me that I have authorized too many computers. Help!

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