I've been a paying member for nearly a year, now i got kicked into trial mode

Its telling me i have 30 days left in my trial... what is going on? I dont have time for this.

I spent at least one workday with trying to solve this problem over the course of two weeks. I've stumbled over a solution to the problem that - if it should work for you - will take only five minutes. More info in this thread: http://forums.adobe.com/thread/1136834?tstart=0

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My payment method is 'not valid in this store' when I've been using it for nearly a year now? I'm in the uk.

Today I was asked to sign in and check billin info when I tried to purchase an app, I entered my security code and it's now saying my payment method is not valid in this store! I've used the same payment method for about a year and have always used the uk store so I'm rather confused. All help is appreciated!

I don't know if this will work but go through the same procedure in the app store. You can access your ID at the bottom of the screen in the left hand corner of the featured tab. See if the correct region shows in there as well.
You can also check in the iTune app as well. You are using the correct Apple ID aren't you?
I have read that the iTunes stores can be very fussy about correct spelling of Street vs St., No. vs # - things like that. The billing address must match exactly the way that your credit card statement reads.
You can try signing out of your account in Settings>Store>Apple ID - tap sign out. Restart the iPad and then sign in again. See if that resets this whole mess for you.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

TS3623 I have been using apple TV for a 2+ years now an I just purchased several new TVshows that started in Sept 2013. In the past shows I have not yet watched had a green dot by them, but now this does not exist and i forget which show i have already w

I have been using apple tv for 2+ years and i just purchased several new shows that began in Sept 2013. In the past, episodes I have not yet watched were marked with a green dot, but now that dot is not there.

Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off.

I've been a GCU member for awhile. Forgot about the 3 game limit. How can I fix it?

I've been a GCU member for over 2 years. I forgot about the purchase limit on new games. I grabbed 4 copies of a game yesterday, and they shipped today. At some point today while I was spacing out I remembered about the limit for the program. What can I do for this, can I just return the 4th copy or will that not help?
If a mod could get back to me about this I would appreciate it.

Hello johnciti321,
We appreciate you taking the time to contact us about the Gamers Club Unlocked benefits. I'd advise you to return one copy of the game as soon as possible. If you notice any issues with your membership after the return, please don't hesitate to send me a private message by clicking the blue box at the end of my signature. I'll be happy to check your account or you can view the current status of your account by clicking here and logging in. After you log in, please click the "Rewards" page. Your status and expiration should appear on the right side of the page.
Blake|Social Media Specialist | Best Buy® Corporate
Private Message

How can I get rid of the message that I am using a trial version of Photoshop CC even after becoming a paying member for Photoshop CC and Lightroom ?

After having payed fo an account for one year for Photoshop CC and Lightroom 5 i keep getting the message ,that I am using a trial version of Photoshop CC.
Lightroom on the other hand is not functioning in a trial version !
Could anyone tell me how I can start working with Photoshop CC while not in trial mode ?
Peter

I Don’t know how I di dit, but when I started Photoshop this mornig all of a sudden it worked.
I am happy now and thank you for your efforts.
Regards
Peter Hordijk
Van: Rajshree
Verzonden: woensdag 21 mei 2014 19:04
Aan: Peter Hordijk
Onderwerp: How can I get rid of the message that I am using a trial version of Photoshop CC even after becoming a paying member for Photoshop CC and Lightroom ?
How can I get rid of the message that I am using a trial version of Photoshop CC even after becoming a paying member for Photoshop CC and Lightroom ?
created by Rajshree <https://forums.adobe.com/people/Rajshree> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6398343#6398343>

My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?

My iphoto is rebuilding and has been thinking for nearly an hour now what do i do?

Give it more time..depending on how large the library is it may take a while. Be patient

I pre order Iphone 6 this morning. Why was I charged a $30 upgrade fee when I havent been in a contract for almost 2 years? Also will they divide the price of the device over several bills like they have for me in the past?

I pre order Iphone 6 this morning. Why was I charged a $30 upgrade fee when I havent been in a contract for almost 2 years? Also will they divide the price of the device over several bills like they have for me in the past?

Hi there nursegrl02! We can help here with your questions regarding the upgrade fee and device charge. The upgrade fee is a one time fee that is applied when upgrading with a 2-year contract. If you pre-order with a two-year contract, you would need to add a credit card to your order as you will be charged for the device once it ships out. If you happen to purchase the iPhone with Verizon Edge, there is no upgrade fee. You will also be billed for the device in installments. You may have to pay a down payment with Edge. Go to vzw.com/edge for more information.
Did you upgrade with Verizon Edge or our Device payment plan in the past? If so, that is most likely why you were not charged an upgrade fee.
Let us know if you have further questions.
Thank you,
LenaA_VZW
Follow us on Twitter @VZWSupport

I have files that have been on my computer for over a year and all of a sudden they wont open and an error message comes up saying they were improperly downloaded or came in an email attach which is not the case

I have files that have been on my computer for over a year and I have used them several times and all of a sudden they wont open. I received an error message saying they are improperly downloaded or came as an email attachement which is not the case. Please advise

They seem to be word files - they will open if I choose "open with" microsoft word, but if I double click they don't open they are appearing as PDF on my screen. I even opened one and then tried to "save as" making sure I chose .doc and they still appear as PDF
I just created a new document response.doc in word and when I saved to my desktop it appears as a PDF file and I absolutely did not create a PDF or save as PDF it was a simple word
doc.
The message says "Adobe reader could not open response.doc because it is either not a supported file type or because the file has been damaged (for example attached in an email and not properly decoded)
The reader version is I believe the most current, I always update when prompted. OS is Windows 8

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required

We have two users that have been using Creative Cloud for almost a year. Recently, sometime in the last 4ish weeks, the users can no longer run Creative Cloud apps. (Yes, our subscription is paid.) Error simply says administrator access is required to install. The apps have already been installed. The users cannot run them unless they are in the local admin group.Using "Run as admin" does not work. It gives the same error.
I have opened a case with adobe support and was basically told to suck it up and put the users in the admin group. Actually, what was said was that it is "mandated that the users have administrative rights".
There are a couple of things wrong with this. It was working for both users until recently - a recent required creative cloud update. The users have never been local admins yet the apps were working (poorly, but working).
We are in an enterprise environment and users simply do not have administrative rights on the computers.
I have changed permissions on all adobe folders, granting users or authenticated users modify or full control rights, did the same in whatever Adobe registry HKLM keys I could find. Nothing has allowed the users to run the apps - unless they are put in the local admin group.
Someone has to have a fix for this. Adobe apps have proved to have far too many vunerabilities to even entertain the idea of elevating user rights. I can't imagine that enterprise environments are allowing this.
Any help or suggestions are greatly appreciated.

Jeff,
Thank you for your response. The users in question are "standard" domain users. We do not reduce users permissions below the standard level.
The apps do not load with their current standard user permissions.
The thing that makes this odd, is that up until recently they did this issue with cloud apps. The only way I can make it work for them now is to put them in the local administrator group on their pc's - which is not going to happen.
This is what they now see. As I said before, this was not a problem up until recently they would see all their available apps. If I put them in the local admin group the apps are listed without having to install. Everything is there, just not accessible to the user.

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

I have not been able to open up Lightroom on my computer for over a year now. Whenever I double click on it, this comes up - can anyone help? Problem signature: Problem Event Name:APPCRASH Application Name:lightroom.exe Application Version:3.4.1.10

First thing to try is the latest version of Lightroom (currently 5.6). If it don't crash, then problem solved - upgrade.
If Lr5 won't run on your machine, then Lr4 instead.
If both Lr5 and Lr4 crash on your machine, then at least you know it's a not a Lightroom version problem but something wonked in your system.
If you can't figure out how to resolve the crash on the system you have, then it's time for a new system (or try another converter/editor app).
PS - A few things to try:
* After re-installing new version, if that doesn't fix it, then get rid of all Lightroom-related data files (rename them so they can be restored), in case problem is in Lr data file.
* Remove all non-essential hardware in case problem is hardware/driver.
* Startup up machine with minimal software services.
* If still no go, consider updating driver software, including mainboard drivers and/or bios firmware if need be.
* Of course run all the system hardware and software diagnostics you can - problem could be failing disk or ram..
* Check system event logs for any clues.
If you don't know how to do some of these things - ask.
Do not say "you've tried everything" unless you want a lecture - there is most definitely something you haven't tried. It's like when you can't find your car keys - you haven't looked everywhere - there is somewhere you haven't looked!
PS - Has Lightroom EVER worked on your machine? what's changed since then..
Good luck,
Rob

I cannot open a book on my Kobo it states that the document cannot be opened because it is protected by DRM yet I have been using it for over a year now

It states that i cannot open a book because it is protected by DRM yet I have been using it for over a year now, What do I do?

same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

We have been loyal Verizon customers for about six years and need someone to investigate the amount of stress we have been put through by them in the last two or three weeks!HELP!Who do we go to?

We have been loyal Verizon customers for about six years and need someone to investigate the amount of stress we have been put through by them in the last two or three weeks!HELP!Who do we go to?

What problem are you having with your service or device? (Removed)
Message edited as required by the Verizon Wireless Terms of Service
Message was edited by: Admin Moderator

So I have been using my iPad for a few months now and I recently noticed that the time display next to the playlist name in the music app that is supposed to display the total song count and time of a playlist is way off. I have a 25 song playlist that 2

So I have been using my iPad for a few months now and I recently noticed that the time display next to the playlist name in the music app that is supposed to display the total song count and time of a playlist is way off. I have a 25 song playlist that is around 2 hours on my computer appears as 2003 minutes on my iPad. It's a smart playlist limited to 25 songs if that makes any difference. Is this happening to anyone else? Any help would be appreciated!

Greetings,
First make an iCal backup, File > Export > Archive.
Remove the following to the trash and restart your computer:
Home > Library > Caches
Home > Library > Calendars > Calendar Cache, Cache, Cache 1, 2, 3, etc. (Do not remove Sync Cache or Theme Cache)
Home > Library > Preferences > com.apple.ical (There may be more than one of these. Remove them all.)
__NOTE: Removing these files will remove any shared (CalDAV) calendars you may have access to. You will have to re-add those calendars to iCal > Preferences > Accounts.
Once the computer is back up and running open iCal and test.
Hope that helps.

I have been running elements 12 for a few months now....today when I tried to open the editor I get " Visual C C runtime error. I can open the organizer but not the editor

I have been running elements 12 for a few months now....today when I tried to open the editor I get " Visual C C runtime error. I can open the organizer but not the editor

I'm keen to know if you get a response to this. I've been running Elements 12 for a year now, and suddenly my Editor is not working. I'm running Windows 8.1 and just get a message that says "The Editor is not working". Not very helpful.

OK, I'm perplexed. I've been a mac user for almost 30 years. My entire ecosystem is Mac and I remained with mac through the dark 90s. What apple has does in the past 2 years is unbelieveable. I just upgraded to 10.86, then 10.9, no end of problems

OK, I'm perplexed. I've been a mac user for almost 30 years. My entire ecosystem is Mac and I remained with mac through the dark 90s. What apple has does in the past 2 years is unbelieveable. I just upgraded to 10.86, then 10.9, no end of problems.
I can no longer mirror and of my monitors VGA or HDMI, my itunes which supplies iphone and ipad has disabled podcast app so that I can't listen to my favorite programs and I find out after the fact that Office software is not compatible with OSX 8.6.
Forget about the fact that itunes looks like it was developed by a 1980s MS-DOS programmer. Its kludgy, limited and generally does not work.
What does one do? Frankly, I used to use macs because they were like info appliances that just worked. Now the time to manage tech glitches from the company has become way too costly. Sadly, Apple has become Microsoft and Microsoft seems to become Apple.

"... as do the users who are downloading recent OSXs in record numbers."
USUALLY YOU DO NOT KNOW WHAT YOU DOWNLOAD UNTIL YOU HAVE IT !!!
APPLE USED TO HAVE GREAT STUFF BUT OBVIOUSLY TRIES TO INVENT FOR THE SAKE OF INVENTING !!!
THIS IS ACTUALLY A STEP BACKWARDS (TO MS).
CALENDAR & CONTACTS SYNC VIA ICLOUD ONLY IS AN ABSOLUTE NO GO !!!
@APPLE: FIX THIS ASAP !!!

I've been a paying member for nearly a year, now i got kicked into trial mode

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