I've been charged twice for "Kingdoms at War" A Thinking Ape but I didn't purchase it. I just updated my account info, thinking that the issue had be resolved in 02/2012 only to find it charged to my account again. How do I get this charge removed?

Back in 02/2012 I was charged twice for "Kingdoms at War" , 200 Nobility points, A thinking Ape. I didn't order this. I have changed my password twice. I just updated my account info to use ITunes for downloading music and a charge for $39.98 was taken from my account for this again. In researching this, it appears that "Kingdoms at War" is a free app. . . so someone must have accessed my account to purchase gold. . . or ITunes erred. How do I get this resolved? I would like to use ITunes without being forced to pay this $39.98.

Contact iTunes support at expresslane.apple.com and explain your problem

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[svn:osmf:] 13027: Fix bug in SerialElement where the durationReached event was dispatched on a child-to-child transition due to the base class thinking that the duration had been reached (since the second child didn't have a duration yet).

Revision: 13027
Revision: 13027
Author:   [email protected]
Date:     2009-12-16 18:09:46 -0800 (Wed, 16 Dec 2009)
Log Message:
Fix bug in SerialElement where the durationReached event was dispatched on a child-to-child transition due to the base class thinking that the duration had been reached (since the second child didn't have a duration yet). Injection from trait refactoring.
Modified Paths:
    osmf/trunk/framework/MediaFramework/org/osmf/composition/CompositeTimeTrait.as

http://ww2.cs.fsu.edu/~rosentha/linux/2.6.26.5/docs/DocBook/libata/ch07.html#excatATAbusErr wrote:
ATA bus error means that data corruption occurred during transmission over ATA bus (SATA or PATA). This type of errors can be indicated by
ICRC or ABRT error as described in the section called “ATA/ATAPI device error (non-NCQ / non-CHECK CONDITION)”.
Controller-specific error completion with error information indicating transmission error.
On some controllers, command timeout. In this case, there may be a mechanism to determine that the timeout is due to transmission error.
Unknown/random errors, timeouts and all sorts of weirdities.
As described above, transmission errors can cause wide variety of symptoms ranging from device ICRC error to random device lockup, and, for many cases, there is no way to tell if an error condition is due to transmission error or not; therefore, it's necessary to employ some kind of heuristic when dealing with errors and timeouts. For example, encountering repetitive ABRT errors for known supported command is likely to indicate ATA bus error.
Once it's determined that ATA bus errors have possibly occurred, lowering ATA bus transmission speed is one of actions which may alleviate the problem.
I'd also add; make sure you have good backups when ATA errors are frequent

When I click on a new tab, the tab will not open, so I can only have one tab open at a time. How do I correct this?

I've been using Firefox for about a year, and I use multiple tabs all the time. This evening, when I clicked to open a new tab, nothing happened. Firefox starts up and displays the first tab with the website I've specified, but when I try to open new tabs, nothing happens.

Probably caused by the Ask Toolbar extension in Firefox 3.6.13+ versions, disable that extension or un-install it.

HT1918 Trying to make make account changes to my itunes account. Receive error message regarding province "enter at most 3 letters" when the only option I have is to select from a drop down menu. Cannot make changes to my account. How do I get this fix

As you can tell, this is my first post
I am attempting to make changes to my itunes account, but when I hit done, an error message "enter at most 3 letters or numbers for province" appears. I have not attempted to make any modificaitons to this field. The only options I have for data in this field are picked from a drop down menu. I have no idea why this msg is appearing. Any ideas on why it is showing up? Thanks.

There seems to be at least one package that can't be located. See the message below from you log file
Requesting locations synchronously for content SDC00003.2
with priority Medium ContentAccess 4/3/2015 1:30:51 PM 2644 (0x0A54)
The number of discovered DPs(including Branch DP and Multicast) is 0 ContentAccess 4/3/2015 1:30:51 PM 2644 (0x0A54)
My Blog: http://www.petervanderwoude.nl/
Follow me on twitter: pvanderwoude

HT1904 my husband an I both have IPods we use the same apple ID for iTunes I would like for him to have his own. I set it up but his purchases is still going under my account. How do I get it to go under his account?

My husband and I use the same itunes account and ID. I set up a new account in his name with a new ID but his purchases still come under my account. On his ipod I still see my username not his. How can I change it?

You shouldn't be using the same account on phone iphones. Have him setup his own and make sure his iCloud is logged in with that one

HT2534 I have a $70 credit in my iTunes account but when i bought an album last night it charged by credit card not the itunes account. How do I reverse this and get the itunes account used up first?

Ihave a $70 credit in my itunes account but when I purchased an album last night itunes charged my credit card, not my itunes account. How do I get this reversed

How did you create the account ? Unless the instructions on this page are followed when creating an account : http://support.apple.com/kb/HT2534
then credit card details will need to be entered before the account can be used to download any item from the store.
If you are being prompted to review the account then see if this post by mountaingoatgirl lets you do so without needing to enter credit card details : https://discussions.apple.com/message/24303054
If not then you will need to enter your credit card details - you should be able to remove it after entering it.

Firefox just updated to V21 now I can't right click to "open in new window" only "new tab" or "new PRIVATE window"

Because I'm a bit of a dinosaur I don't use tabs, preferring to use new windows instead. Since the upgrade to V21, when I right click I don't get offered the option to open in a new window, only a new tab or a "private" window. How do I get back to choosing "non-private" windows ?

That is how it works. Current Firefox version make you close and restart Firefox after toggling the History setting that changes Private Browsing mode.
In permanent mode you can only open new PB mode windows.
Future Firefox versions will support Private Browsing per tab, this is already available as an extension.
*Private Tab: https://addons.mozilla.org/firefox/addon/private-tab/
The Firefox menu button gets purple or you get a purple PB mask on the menu bar or tab bar (Linux) if you are in a PB tab and all Private Browsing mode tabs get a dashed underlining unless you are in permanent PB mode.

HT201359 Why have I been extra charged for an app and have been billed twice for the same app?

Why have I been extra charged for an app and have been billed twice for the same app?

We are are fellow users here on these forums, you're not talking to iTunes Support here, we won't know why.
I don't know what you mean by 'extra charged' (have you made in-app purchases within the app, or are you in the US and need to add on your state's sales tax to the listed price ?), or have you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702
If you've been double-charged then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com .
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1688 I used a MC $50 Giftcard for the iTunes one day. It was supposed to update the games, and other apps on my phone. Only, it wouldn't go through, the credit card was declined. Still, I was charged 4 times. How do I get this back??

To Whom It May Concern:
I bought a Mastercard Giftcard for $50 the other day. It was only because the games needed updating before I could play them again, and my card on file had expired.
I kept getting a message stating the the card was declined. Also, it kept telling me to try to put in another card, or different form of payment.
I tried several times to get the MC to go through, and it didn't. It was not even showing that the card info even updated!
When I went to check the amount of the giftcard, there were 4 pending charges of $10.89 on it.
How do I get this money back? Please let me know as soon as possible.
Sincerely,
Queenie from Texas

I did but that was from a month before, I want pics I took after that backup time. It deleted without my consent like this is not cool. I had recent pics from my trip.

HT4059 I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?

I was charged twice for the same book. I downloaded it onto 2 devices with the same account. How do I report this?

Review your purchase history to ensure that you were charged twice.
http://support.apple.com/kb/HT2727
If you believe that you were incorrectly charged, contact iTunes support here:
http://www.apple.com/support/itunes/contact/

I have 8 charges on my debit card within a matter of 30 minutes for the same amount. Contacted my bank but i need a letter from itunes. How can i get this for the bank to reverse charges since it's debit card?

I have 8 charges on my debit card within a matter of 30 minutes for the same amount. I notified my bank but the bank is asking for itunes to send them a fax. How can i get this?

If possible, I suggest changing to a credit card.
1) There is a max $50 in stolen dollars.
2) It is easy to dispute a charge. You call the credit card company. Complain. They call the retailer & refund you the money.
Robert

HT4009 An app was purchased even though I clicked to stop it before hand and took my card details off. Now I've been charged how do I get this app off and get a refund?

An app was purchased even though I clicked to stop it before hand and took my card details off. Now I've been charged how do I get this app off and get a refund?

All purchases are considered final, but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT1491 i have been billed twice for some apps i purchased and dont know how to get a refund for these items. im frustrated as i have looked all morning to my dismay and am now tired of looking.please help

i am wondering if anyone can tell me how to go about getting a refund on my account with itunes for apps i have been billed twice for. this has happened befor and u used to be able to gointo purchases and report a problem and they would take care of it. now we have to go thru all these bells and whistles to just get a minor problem fixed.....how frustrating is that !!!!!!!!!

Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
Currently, if your purchase happens to be your most recent purchase you will not be redirected to the report form, in this case use the report a problem option from the invoice that was emailed to you.

How do I get iTunes to remove a charge for something I did not want to auto renew?

How do I get iTunes to remove a charge from my chacking account for an auto renew item that I do not want?

No promises, as this was your fault:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html
iTunes Store: Purchasing and managing auto-renewing subscriptions
http://support.apple.com/kb/ht4098

HT204088 I have been billed twice for the purchase of the same audiobook. what is my remedy?

I have been billed twice for the purchase of the same audiobook. What is my remedy?

Contact iTunes Stores support: http://www.apple.com/support/itunes/contact/

I've been charged twice for "Kingdoms at War" A Thinking Ape but I didn't purchase it. I just updated my account info, thinking that the issue had be resolved in 02/2012 only to find it charged to my account again. How do I get this charge removed?

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