I've been having random shutdowns
Hello, I've been having random shutdowns for a while now. It is completely random and sometimes the screen will flicker when it shuts down and sometimes not.
Here is the report.
Interval Since Last Panic Report: 14960 sec
Panics Since Last Report: 1
Anonymous UUID: F2E5345B-9D6B-C60B-3BE6-A5CE072BBADF
Fri Aug 9 11:26:29 2013
panic(cpu 1 caller 0xffffff80224b8655): Kernel trap at 0xffffff80424a2b15, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff80424a2b15, CR3: 0x0000000042dbd039, CR4: 0x00000000001606e0
RAX: 0xffffff8022adc1e8, RBX: 0xffffff802e7fdf00, RCX: 0xffffff802e7fdf00, RDX: 0xffffff809b425000
RSP: 0xffffff809b3e3bb0, RBP: 0xffffff809b3e3cd0, RSI: 0xffffff8022a0b780, RDI: 0xffffff802e7fdf00
R8: 0x00000000000000ff, R9: 0x0000000000000000, R10: 0x0000000000000018, R11: 0x00007fff7d2d1250
R12: 0xffffff802e7fdf00, R13: 0x0000000000000000, R14: 0x0000000000000002, R15: 0x800000013d62b065
RFL: 0x0000000000010286, RIP: 0xffffff80424a2b15, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff80424a2b15, Error code: 0x0000000000000010, Fault CPU: 0x1
Backtrace (CPU 1), Frame : Return Address
0xffffff809b3e3850 : 0xffffff802241d626
0xffffff809b3e38c0 : 0xffffff80224b8655
0xffffff809b3e3a90 : 0xffffff80224ce17d
0xffffff809b3e3ab0 : 0xffffff80424a2b15
0xffffff809b3e3cd0 : 0xffffff8022461e83
0xffffff809b3e3d90 : 0xffffff80224632ab
0xffffff809b3e3f20 : 0xffffff80224b8aa0
0xffffff809b3e3fb0 : 0xffffff80224ce0a1
BSD process name corresponding to current thread: launchd
Mac OS version:
12E55
Kernel version:
Darwin Kernel Version 12.4.0: Wed May 1 17:57:12 PDT 2013; root:xnu-2050.24.15~1/RELEASE_X86_64
Kernel UUID: 896CB1E3-AB79-3DF1-B595-549DFFDF3D36
Kernel slide: 0x0000000022200000
Kernel text base: 0xffffff8022400000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 4705370810311
last loaded kext at 2900279048521: com.spotflux.Spotflux.tap 1.0 (addr 0xffffff7fa408c000, size 32768)
last unloaded kext at 356491648978: com.apple.filesystems.msdosfs 1.8.1 (addr 0xffffff7fa4078000, size 57344)
loaded kexts:
com.spotflux.Spotflux.tap 1.0
com.spotflux.Spotflux.tun 1.0
com.bresink.driver.BRESINKx86Monitoring 9.0
com.apple.iokit.IOBluetoothSerialManager 4.1.4f2
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.driver.AppleIntelHD4000Graphics 8.1.2
com.apple.driver.AppleBacklight 170.2.5
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.ApplePolicyControl 3.4.5
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.2
com.apple.driver.SMCMotionSensor 3.0.3d1
com.apple.driver.AppleUSBTCButtons 237.1
com.apple.driver.AppleIRController 320.15
com.apple.driver.AppleUSBTCKeyboard 237.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.iokit.SCSITaskUserClient 3.5.5
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleSDXC 1.4.2
com.apple.driver.AppleUSBXHCI 5.6.0
com.apple.iokit.AppleBCM5701Ethernet 3.6.1b4
com.apple.driver.AirPort.Brcm4331 615.20.17
com.apple.driver.AppleFWOHCI 4.9.6
com.apple.driver.AppleAHCIPort 2.5.2
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2.1
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOAcceleratorFamily 74.5.1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.4f2
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.iokit.IOSurface 86.0.4
com.apple.iokit.IOBluetoothFamily 4.1.4f2
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.AppleGraphicsControl 3.4.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMultitouch 237.3
com.apple.iokit.IOUSBHIDDriver 5.2.5
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.5.5
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.5.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.driver.AppleThunderboltNHI 1.7.8
com.apple.iokit.IOThunderboltFamily 2.4.0
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.iokit.IO80211Family 530.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.6.0
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.3
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
Nvm, just got another shut down. This is the report I got
Interval Since Last Panic Report: 47668 sec
Panics Since Last Report: 2
Anonymous UUID: F2E5345B-9D6B-C60B-3BE6-A5CE072BBADF
Sun Aug 11 00:45:30 2013
panic(cpu 0 caller 0xffffff80238b8655): Kernel trap at 0xffffff8043814270, type 14=page fault, registers:
CR0: 0x0000000080010033, CR2: 0xffffff8043814270, CR3: 0x000000007b28b02f, CR4: 0x00000000001606e0
RAX: 0x0000000010000003, RBX: 0xffffff8030631180, RCX: 0xffffff803d734d58, RDX: 0xffffff802de1eb50
RSP: 0xffffff802ae335e8, RBP: 0xffffff802ae33630, RSI: 0x0000000000000011, RDI: 0xffffff802de1eb50
R8: 0xffffff802ae33f70, R9: 0x0000000000000002, R10: 0xffffff802ae33d10, R11: 0xffffff8030b18201
R12: 0x0000000000000011, R13: 0xffffff8030896b28, R14: 0x0000000080001511, R15: 0x0000000000000015
RFL: 0x0000000000210293, RIP: 0xffffff8043814270, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0xffffff8043814270, Error code: 0x0000000000000010, Fault CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff802ae33280 : 0xffffff802381d626
0xffffff802ae33
Similar Messages
-
Ive Been Having Random Shutdowns, Any Help?
Im not sure what the problem is, it makes this powering down sound then cuts off. anyone know what my problem is?
call applecare and arrange for repairs
there is nothing you can do to permanently fix it on your own. others have suggested running in throttled mode (hold down power for 5 seconds while starting up) to run the CPU locked at 1 ghz, allowing you to back up your data and perform some functions -
Anyone having random shutdowns?
Hi,
I've had 2 cases now, when my MBP shuts down without warning. It's like I'm using a desktop (without battery, UPS etc), and someone pulls the wall plug. i.e. the screen turns black, the HD stops, and the computer is off. It'll switch on again straight away.
The first time it happened, I was on the couch using batteries, and I thought maybe the battery was loose. But the 2nd time, it happened about 5 minutes after I had sat down at my desk to do some work -- when the MBP had been plugged in and charging all night. Not sure whether it was awake or asleep when I got to it.
Both times, the machine started up again straight away on pressing the power button.
Odd, and worrying. Otherwise a great machine.It happened to me again today. I had been using it on my lap for a couple of hours. Then shut the lid, and waited for it to sleep, and put it on my iCurve so that I could plug in my Dell 2405 24" monitor.
Then I opened it: it woke up and recognised the external monitor. I plugged in the power cord, and a USB cord. It must have recognised the USB plugged in, cos my scanner made it's boot up sound (as it always does). Then the MBP shut down.
Problem is: these shutdowns happen so sporadically that I'll have trouble reproducing it to a tech. And he'll have trouble determining if whatever he does has fixed it. I'm better off waiting: till the shutdowns get more frequent, or till there are enough complaints from others that it becomes a "known issue". My "DOA period" would have run out anyway, although I'm sure BTO machines don't have that grace period.
My plan now, is to just sit tight, have good hard disk backups. Then refer the machine to Apple if/when issue becomes more well known, or if the shutdowns become somehow more frequent or reproducible. The RAM swapping/removal idea from someone earlier sounds like a good thing to try sometime in the interim as well.
My hardware test (which looked to me like an extended memory test) showed no errors. Pity.
Then there's that teeny weeny chance that this could all blow away with a software update of course. (unlikely) This is unfortunately just part of "Rev-A-itis" I think.
Thanks for replies so far. Looking forward to more contributions.
MacBook Pro 2GHz rev A Mac OS X (10.4) Apple RAM 2GB. Built to order 100GB 7200RPM -
20-30% battery life then random shutdown
hello all,
MBP age: 32 months
Cycles: 764
Original Capacity: 6300 mAh
Current Capacity: 2652 mAh
I've been having random shutdowns on my computer over the past 1 month. It started to happen at 10% gradually increasing.
Is it time to bite the bullet and get a new battery. Looking around the internet it seems 700 cycles is a lot. The common advice seems to be saying huge degradation after 300.
Does anyone know the average life span of the MBP battery?Hi gain, Paul,
For a long time, it was hard to even find a third-party MBP battery. I see few reports here of people using them. One factor that made me shy of third-party offerings was that one of my most trusted parts vendors did not offer a battery for the MBP although they did so for most older Mac notebooks.
Now that vendor is listing MBP batteries:
http://eshop.macsales.com/item/Newer%20Technology/BAP17MBP66RS/
(you did say 17", right?)
How well they work, I can't say. I can say that, with other products, this firm has provided me with excellent support and service.
Usually their "hi-cap" batteries cost more than an Apple replacement; this one is less.
OWC does business internationally but I have no idea how the exchange rate, shipping, duties and VAT would affect your cost. Also, should it not work, returns would be harder from the Emerald Isle than from my part of the world.
If the problems of using an overseas vendor are too daunting, I'd go with buying one from Apple.
If you have a link to the battery you saw, post it and I'll take a look at its specs.
Regards,
Allan -
Hi,
I apologize if this has been answered in other threads, but I'm going to ask anyways.
I've been having random shutdown problems (both kernal panics and "won't wake up from sleep" issues) since I got my MacBook in November 2006, but they've been happening more frequently recently and I'm worried I'll lose information (especially as I'm just starting an online university course).
What are my options? I still have the one year warranty going? Can I get it repaired/replaced? Who should I talk to or email?
Thanks so much for your help, it is much appreciated. If there is any other info you might need just let me know and I'll post it.
Carl
ps yes I have installed the firmware update that was supposed to correct this issue.I've been having random shutdown problems (both kernal panics and "won't wake up from sleep" issues...
These are not related to RSD.
There are lots of things to try depending on what exactly is happening and what you're doing at the time these things occur - running Disc Utility from the Install DVD, creating a new user, running maint. tasks, SMC or Pram resets.
You're book has a standard 1 year warranty and you can get it repaired by bringing it in to your local Apple shop - if it's a fault of the Macbook and NOT anything user related (installed problem apps, widgets, drivers etc.) then you won't be charged for any service work.
Yes, posting specific information will always help in nailing down what a potential problem could be. -
MacBook Pro Core Duo 15" Random Shutdown worsening
Have had my MBP for over 18 months now, and any glitches have been software so far.
Two nights ago, I was working on my MBP and suddenly went into an unwakeable sleep. After resetting, I could start up intermittently up to 5 minutes, but it seems to have gotten worse, to where I'm at a point where I can only manage a few seconds of startup before it blacks out again, either off or again, into an unwakeable darkness.
It's the same with just battery, battery & AC, or just AC. It wont stay on long enough for me to start from CD, neither will it stay on to let me Firewire my info/account to another Mac.
At times when I cannot start at all, I can hear a small 'electrical snap' (best description I can give) when pressing the power button, whichever combination of power source I use. I guess this is normal, but I wouldn't notice it usually.
For anyone who've had their MacBook Pro with "Random Shutdown" fixed by Apple out of warranty, could you give an example of cost?
Thanks
Sion Joycei dread to think how much it would cost, but i was having random shutdown problems as of last week. completely out of the blue
but, the latest Firmware update seems to have solved it! not before i went and bought another battery of course
one thing i have noticed though is the eta on the battery fullness is completely random now, it'll go from having about a minute left to having an hour and 30mins -
Whats next if all else fails with random shutdowns
Hi, having random shutdown on battery power on my 'macbook intel 1.83 core duo' no warning of low battery etc always ample battery power available.
Have installed battery update 1.2 twice
Have reset the SMC twice to no avail
Next stop apple repair centre, but what's the most likely outcome has anyone had this issue resolved by repair, and if so, what was the cause.I am in the same situation, save that I have not yet tried re-setting the SMC. My MacBook is still under guarantee, but the local Apple shop can suggest nothing more creative than that l leave the notebook with them for a week plus. That is impossible for me -- any more than half a day, and I need to have a stand-by replacement into which I can slot my hard drive, but that is most certainly not on offer. It is the more irritating in that it is now apparent to me that Random Shutdown Syndrome been the subject of complaints literally for years, and comes as no surprise to Apple. I am beginning to wonder whether the AppleCare Protection-Plan was worth what I paid for it.
-
Like some others, I have started having random shutdowns and some high fan activity. So I can probably guess that it is the power supply.
However, in previous posts on this topic, some have suggested checking a couple of different acitivity logs that exist somewhere on everyone's Mac.
My question is...what logs might they be, and how does one find them?
Thanks for any assistance....
CHUCK
iMac G5 Mac OS X (10.4.8)Hi Chuck--
But is there a log that would show me why the
computer randomly shutdown?
Shutdowns and going to sleep are two different things. If your power supply is starting to fail, your computer will periodically just shutdown completely. Sometimes, the fans will run faster, but often, they won't. If this happens, you can find it out by looking at the system log right after you reboot, or by typing a command in the Terminal application. Terminal is found in your Utilities folder. You would just open it and type the following command, followed by the "enter" key:
<pre class="command">sudo dmesg | grep shutdown</pre>Unfortunately, those codes are not published anywhere. However, my iMac G5 has shut off a couple of times due to the UPS inexplicably draining its battery. The last time was Sunday night, and here's the code I get from that command (you'll have to type in your password when it asks):
<pre class="command">AppleSMU -- shutdown cause = -110</pre>I've also seen -118 and -122 as the error codes. I think the latter came when I had the same random shutdown problem. You can also find the same information in your system log, using the Console application. However, it's mixed in with a whole bunch of other stuff, so it's harder to find. You can use the little search window at the top right of the Console app to help you narrow it down. If your system has been on overnight since it last shut down, you may need to look at an older log, so look at the one marked system.log.0.gz for yesterday, and so on, where the larger the number in the name, the older it is.
The second problem is that the computer overheats and puts itself to sleep. This is, fortunately, easier to find in the logs. Once it cools down a bit and you can get it running again, use the Console application and see if you see lines much like this:
<pre class="command">May 28 10:49:08 localhost kernel: Thermal Manager: max temperature exceeded for 30 seconds, forcing system sleep
May 28 10:49:08 localhost kernel: SMUNeo2PlatformPlugin core dump:
May 28 10:49:09 localhost kernel: IOHWControls:
May 28 10:49:09 localhost kernel: [0] "System" Type:"fan-rpm" Id:0 TGT:1343 CUR:1343
May 28 10:49:09 localhost kernel: [1] "Hard Drive" Type:"fan-rpm" Id:2 TGT:1929 CUR:1919
May 28 10:49:09 localhost kernel: [2] "CPU" Type:"fan-rpm" Id:1 TGT:4400 CUR:4401
May 28 10:49:09 localhost kernel: [3] "sysclk slew" Type:"slew" Id:256 TGT:1 CUR:1
May 28 10:49:09 localhost kernel: IOHWSensors:
May 28 10:49:09 localhost kernel: [0] "CPU Power" Type:"power" Id:5 CUR:12.2119 W
May 28 10:49:09 localhost kernel: [1] "CPU T-Diode" Type:"temp" Id:0 CUR:85.38558 C
May 28 10:49:09 localhost kernel: [2] "CPU Current" Type:"current" Id:1 CUR:1.15552 A
May 28 10:49:09 localhost kernel: [3] "CPU Voltage" Type:"voltage" Id:2 CUR:11.64384 V
May 28 10:49:09 localhost kernel: [4] "Hard drive" Type:"temperature" Id:4 CUR:54.0 C
May 28 10:49:09 localhost kernel: IOHWCtrlLoops:
May 28 10:49:09 localhost kernel: [0] "Clock Slew" Id:0 MetaState:1 "Force Reduced Speed"
May 28 10:49:09 localhost kernel: [1] "PowerMac8,1 B System Fans" Id:1 MetaState:0 "Normal"
May 28 10:49:09 localhost kernel: [2] "CPU Fan" Id:2 MetaState:0
May 28 10:49:09 localhost kernel: ---------------------------------</pre>Your output could be somewhat different, since this is the log from an iMac running 10.3.9, not Tiger.
If you see this error, the fans can't get enough cool air flowing through the interior of the computer. Some people have reported that they've had success in fixing it by carefully cleaning out the vent holes at the bottom of the iMac, so air flows freely again. They've reported that pet hair or dust can get in there and clog it up.
On the other hand, this log is from a replacement logic board on that iMac. When I showed the techs that log, they didn't even bother with any tests, other than look to see if the interior of the computer was dirty (it wasn't) before they decided to replace the logic board as a defective.
charlie -
Let's Try to Figure out the Random Shutdowns - what were you doing ?
I am sure like everyone else experiencing these things, you try to deduce what the variables were to change them to see if it fixes the problem. Please add to the this list if you have noticed anything.
EVERY TIME MY COMPUTER SHUT DOWN I WAS :
- Typing. My computer has never shut off just sitting there running the screen saver or a DVD or whatever
- Once it does shut off there is a rapid succession of shut downs on each start up attempt. But then if I leave it for half an hour or so, it can turn back on, or it always turns on after a power manager reset.
WHAT ISNT CONSISTENT IS :
- before or after the firmware upgrade, it still shuts down
- my macbook can be plugged in or running off battery
- I can be on the net or off it
- the fans may have come on that session of use or not
- the macbook was hot or cold
- I used it for 10 minutes or 5 hours before it shut offPrior to repair, it could happen when warm or cold, on AC or battery.
After repair, I ran for 3 weeks without a problem. Then I had a random shutdown. At the time, I was using AC with the 3-prong cord (the first time I'd used it since my repair). I was editing photos in iPhoto (before the fix I'd had a few other shutdowns in iPhoto). Some of my editing changes held up after the shutdowns, others didn't.
During the period when everything was working fine (after my repair), my shutdown codes were usually 0 (sometimes 3). When it randomly shutdown, the shutdown code was -72, and has consistently been -72 ever since (even when I shut it down myself). That's the same code I had before the repair when I was regularly having random shutdowns.
I've only had the one random shutdown so far since the repair. I've not used the 3-prong power cord since, and am wondering if somehow that might have triggered that first shutdown. (I had used it fairly regularly prior to repair.) I know that it can still shutdown again whether its on AC or battery, but am wondering if there might be some sort of electrical issue with the cord that zaps something in the computer to make it start acting up in the first place. (The only other explanation I can think of is that the heat generated by the processor slowly cooks the internal components, but it does seem to run cooler since the firmware update.) -
Random shutdowns/screen off on Mavericks
I've been getting random shutdowns on my MBA 2013. It almost always happens when I've closed the lid to put it to sleep. After that when I open it the screen always stays black and nothing happens. I have to press down on the power button for a while to get it to reboot.
I've noticed it happening since I upgraded to Mavericks. I thought it might be a problem because I just updated so I did a clean install last week but it's continued to happen.
Any ideas what this could be due to?
I have a log from a shutdown I had last night. If anyone could help me out that would be nice.
[QUOTE]
30/1/14 23:57:10.038 CalendarAgent[200] [com.apple.calendar.store.log.caldav.qu eue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7ff7394d2460; Sequence: 0>] to failed operations.]
30/1/14 23:57:10.000 kernel[0] ARPT: 117352.987238: MacAuthEvent en0 Auth result for: 6a:12:f8:a9:b9:50 MAC AUTH succeeded
30/1/14 23:57:10.000 kernel[0] wlEvent: en0 en0 Link UP virtIf = 0
30/1/14 23:57:10.000 kernel[0] AirPort: Link Up on en0
30/1/14 23:57:10.000 kernel[0] en0: BSSID changed to 6a:12:f8:a9:b9:50
30/1/14 23:57:12.299 configd[18] network changed: DNS* Proxy
30/1/14 23:57:12.300 UserEventAgent[11] Captive: [CNInfoNetworkActive:1655] en0: SSID 'freebox_chouquette' making interface primary (cache indicates network not captive)
30/1/14 23:57:12.301 UserEventAgent[11] Captive: CNPluginHandler en0: Evaluating
30/1/14 23:57:12.303 UserEventAgent[11] Captive: en0: Not probing 'freebox_chouquette' (cache indicates not captive)
30/1/14 23:57:12.303 UserEventAgent[11] Captive: CNPluginHandler en0: Authenticated
30/1/14 23:57:12.307 configd[18] network changed: v4(en0!:192.168.0.10) DNS+ Proxy+ SMB
30/1/14 23:57:13.498 apsd[183] Unrecognized leaf certificate
30/1/14 23:57:14.000 kernel[0] AppleCamIn::handleWakeEvent_gated
30/1/14 23:57:14.000 kernel[0] AirPort: RSN handshake complete on en0
30/1/14 23:57:14.000 kernel[0] flow_divert_kctl_disconnect (0): disconnecting group 1
30/1/14 23:57:14.000 kernel[0] AppleCamIn::handleWakeEvent_gated
30/1/14 23:57:14.672 ntpd[43] SYNC state ignoring +0.636547 s
30/1/14 23:57:14.987 airportd[86] _doAutoJoin: Already associated to “freebox_chouquette”. Bailing on auto-join.
30/1/14 23:57:15.761 configd[18] network changed: v4(en0:192.168.0.10) v6(en0+:2a01:e35:1392:2910:60f3:d832:197c:abfa) DNS! Proxy SMB
30/1/14 23:57:17.197 configd[18] network changed: v4(en0:192.168.0.10) v6(en0!:2a01:e35:1392:2910:bae8:56ff:fe1b:efdc) DNS Proxy SMB
30/1/14 23:57:19.193 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.197 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.199 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.201 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.204 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.205 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.205 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.207 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.207 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.125 loginwindow[67] CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
30/1/14 23:57:20.424 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.608 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.763 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.792 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:21.261 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:21.262 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:21.263 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:59:15.087 WindowServer[95] _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
30/1/14 23:59:15.088 loginwindow[67] find_shared_window: WID -1
30/1/14 23:59:15.088 loginwindow[67] CGSGetWindowTags: Invalid window 0xffffffff
30/1/14 23:59:15.088 loginwindow[67] find_shared_window: WID -1
30/1/14 23:59:15.088 loginwindow[67] CGSSetWindowTags: Invalid window 0xffffffff
30/1/14 23:59:15.000 kernel[0] Network delay is not specified! Defaulting to 0x384
30/1/14 23:59:15.000 kernel[0] Network delay is not specified! Defaulting to 0x384
30/1/14 23:59:15.185 WindowServer[95] device_generate_desktop_screenshot: authw 0x7fa2d87567e0(2000), shield 0x7fa2d8512440(2001)
30/1/14 23:59:15.218 WindowServer[95] device_generate_lock_screen_screenshot: authw 0x7fa2d87567e0(2000), shield 0x7fa2d8512440(2001)
30/1/14 23:59:16.919 WindowServer[95] CGXDisplayDidWakeNotification [117478993110615]: posting kCGSDisplayDidWake
30/1/14 23:59:16.920 WindowServer[95] handle_will_sleep_auth_and_shield_windows : Deferring.
30/1/14 23:59:23.010 loginwindow[67] CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
30/1/14 23:59:33.000 kernel[0] IOPMrootDomain: idle revert, state 21
31/1/14 00:00:07.000 bootlog[0] BOOT_TIME 1391122807 0
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 kernel[0] Longterm timer threshold: 1000 ms
31/1/14 00:00:11.000 kernel[0] PMAP: PCID enabled
31/1/14 00:00:11.000 kernel[0] PMAP: Supervisor Mode Execute Protection enabled
31/1/14 00:00:11.000 kernel[0] Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
31/1/14 00:00:11.000 kernel[0] vm_page_bootstrap: 1997719 free pages and 83049 wired pages
31/1/14 00:00:11.000 kernel[0] kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
31/1/14 00:00:11.000 kernel[0] zone leak detection enabled
31/1/14 00:00:11.000 kernel[0] "vm_compressor_mode" is 4
31/1/14 00:00:11.000 kernel[0] standard timeslicing quantum is 10000 us
31/1/14 00:00:11.000 kernel[0] standard background quantum is 2500 us
31/1/14 00:00:11.000 kernel[0] mig_table_max_displ = 74
31/1/14 00:00:11.000 kernel[0] TSC Deadline Timer supported and enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] calling mpo_policy_init for TMSafetyNet
[/QUOTE]I've been getting random shutdowns on my MBA 2013. It almost always happens when I've closed the lid to put it to sleep. After that when I open it the screen always stays black and nothing happens. I have to press down on the power button for a while to get it to reboot.
I've noticed it happening since I upgraded to Mavericks. I thought it might be a problem because I just updated so I did a clean install last week but it's continued to happen.
Any ideas what this could be due to?
I have a log from a shutdown I had last night. If anyone could help me out that would be nice.
[QUOTE]
30/1/14 23:57:10.038 CalendarAgent[200] [com.apple.calendar.store.log.caldav.qu eue] [Adding [<CalDAVAccountRefreshQueueableOperation: 0x7ff7394d2460; Sequence: 0>] to failed operations.]
30/1/14 23:57:10.000 kernel[0] ARPT: 117352.987238: MacAuthEvent en0 Auth result for: 6a:12:f8:a9:b9:50 MAC AUTH succeeded
30/1/14 23:57:10.000 kernel[0] wlEvent: en0 en0 Link UP virtIf = 0
30/1/14 23:57:10.000 kernel[0] AirPort: Link Up on en0
30/1/14 23:57:10.000 kernel[0] en0: BSSID changed to 6a:12:f8:a9:b9:50
30/1/14 23:57:12.299 configd[18] network changed: DNS* Proxy
30/1/14 23:57:12.300 UserEventAgent[11] Captive: [CNInfoNetworkActive:1655] en0: SSID 'freebox_chouquette' making interface primary (cache indicates network not captive)
30/1/14 23:57:12.301 UserEventAgent[11] Captive: CNPluginHandler en0: Evaluating
30/1/14 23:57:12.303 UserEventAgent[11] Captive: en0: Not probing 'freebox_chouquette' (cache indicates not captive)
30/1/14 23:57:12.303 UserEventAgent[11] Captive: CNPluginHandler en0: Authenticated
30/1/14 23:57:12.307 configd[18] network changed: v4(en0!:192.168.0.10) DNS+ Proxy+ SMB
30/1/14 23:57:13.498 apsd[183] Unrecognized leaf certificate
30/1/14 23:57:14.000 kernel[0] AppleCamIn::handleWakeEvent_gated
30/1/14 23:57:14.000 kernel[0] AirPort: RSN handshake complete on en0
30/1/14 23:57:14.000 kernel[0] flow_divert_kctl_disconnect (0): disconnecting group 1
30/1/14 23:57:14.000 kernel[0] AppleCamIn::handleWakeEvent_gated
30/1/14 23:57:14.672 ntpd[43] SYNC state ignoring +0.636547 s
30/1/14 23:57:14.987 airportd[86] _doAutoJoin: Already associated to “freebox_chouquette”. Bailing on auto-join.
30/1/14 23:57:15.761 configd[18] network changed: v4(en0:192.168.0.10) v6(en0+:2a01:e35:1392:2910:60f3:d832:197c:abfa) DNS! Proxy SMB
30/1/14 23:57:17.197 configd[18] network changed: v4(en0:192.168.0.10) v6(en0!:2a01:e35:1392:2910:bae8:56ff:fe1b:efdc) DNS Proxy SMB
30/1/14 23:57:19.193 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.197 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.199 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.201 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.204 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.205 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.205 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.207 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:19.207 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.125 loginwindow[67] CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
30/1/14 23:57:20.424 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.608 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.763 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:20.792 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:21.261 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:21.262 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:57:21.263 com.apple.mtmd[62] Failed to get the path for fd 5 (Invalid argument)
30/1/14 23:59:15.087 WindowServer[95] _CGXSetWindowBackgroundBlurRadius: Invalid window 0xffffffff
30/1/14 23:59:15.088 loginwindow[67] find_shared_window: WID -1
30/1/14 23:59:15.088 loginwindow[67] CGSGetWindowTags: Invalid window 0xffffffff
30/1/14 23:59:15.088 loginwindow[67] find_shared_window: WID -1
30/1/14 23:59:15.088 loginwindow[67] CGSSetWindowTags: Invalid window 0xffffffff
30/1/14 23:59:15.000 kernel[0] Network delay is not specified! Defaulting to 0x384
30/1/14 23:59:15.000 kernel[0] Network delay is not specified! Defaulting to 0x384
30/1/14 23:59:15.185 WindowServer[95] device_generate_desktop_screenshot: authw 0x7fa2d87567e0(2000), shield 0x7fa2d8512440(2001)
30/1/14 23:59:15.218 WindowServer[95] device_generate_lock_screen_screenshot: authw 0x7fa2d87567e0(2000), shield 0x7fa2d8512440(2001)
30/1/14 23:59:16.919 WindowServer[95] CGXDisplayDidWakeNotification [117478993110615]: posting kCGSDisplayDidWake
30/1/14 23:59:16.920 WindowServer[95] handle_will_sleep_auth_and_shield_windows : Deferring.
30/1/14 23:59:23.010 loginwindow[67] CoreAnimation: warning, deleted thread with uncommitted CATransaction; set CA_DEBUG_TRANSACTIONS=1 in environment to log backtraces.
30/1/14 23:59:33.000 kernel[0] IOPMrootDomain: idle revert, state 21
31/1/14 00:00:07.000 bootlog[0] BOOT_TIME 1391122807 0
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.appstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.authd" sharing output destination "/var/log/system.log" with ASL Module "com.apple.asl".
Output parameters from ASL Module "com.apple.asl" override any specified in ASL Module "com.apple.authd".
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.authd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.bookstore" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.eventmonitor" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.install" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.iokit.power" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.mail" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.MessageTracer" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.performance" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 syslogd[18] Configuration Notice:
ASL Module "com.apple.securityd" claims selected messages.
Those messages may not appear in standard system log files or in the ASL database.
31/1/14 00:00:11.000 kernel[0] Longterm timer threshold: 1000 ms
31/1/14 00:00:11.000 kernel[0] PMAP: PCID enabled
31/1/14 00:00:11.000 kernel[0] PMAP: Supervisor Mode Execute Protection enabled
31/1/14 00:00:11.000 kernel[0] Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
31/1/14 00:00:11.000 kernel[0] vm_page_bootstrap: 1997719 free pages and 83049 wired pages
31/1/14 00:00:11.000 kernel[0] kext submap [0xffffff7f807a5000 - 0xffffff8000000000], kernel text [0xffffff8000200000 - 0xffffff80007a5000]
31/1/14 00:00:11.000 kernel[0] zone leak detection enabled
31/1/14 00:00:11.000 kernel[0] "vm_compressor_mode" is 4
31/1/14 00:00:11.000 kernel[0] standard timeslicing quantum is 10000 us
31/1/14 00:00:11.000 kernel[0] standard background quantum is 2500 us
31/1/14 00:00:11.000 kernel[0] mig_table_max_displ = 74
31/1/14 00:00:11.000 kernel[0] TSC Deadline Timer supported and enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=1 LocalApicId=0 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=2 LocalApicId=2 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=3 LocalApicId=1 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=4 LocalApicId=3 Enabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=5 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=6 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=7 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] AppleACPICPU: ProcessorId=8 LocalApicId=255 Disabled
31/1/14 00:00:11.000 kernel[0] calling mpo_policy_init for TMSafetyNet
[/QUOTE] -
Random shutdowns, way too frequent
I have been experiencing random shutdowns with my HTC 8x Windows phone for about 3-4 weeks. What can I do to resolve this problem?
Michelle -
I have had my 8X for 21 months. It has been a workhorse and I had not problems with it until about 2 months ago... when I began noticing that it was often off when I picked it up from my desk at work or took it out of my shirt or coat pocket. During the last 2-3 weeks, the phone turned off randomly many times per day -- probably 5-10 times per day. It has shut off (I get the "goodbye" screen) during calls with clients six times in the past week. That's a huge problem for me. And, the Windows phone is very slow to reboot... which is even more problematic. These random shutdowns are not due to low battery. They happen in the morning on a full charge just as much as they happen in the afternoon when power levels are lower.
For many weeks, I have checked many times to make sure I have the most up-to-date version of the operating system. I do.
I did factory reset yesterday (Saturday). The back-up restoration process went well. Today (Sunday.. which was a low phone use day for me), I noticed it had randomly shut down 2 times. Neither of today's random shut downs happened during phone calls.
I appreciate your assistance with this matter. Is the problem the device or the network?
Thank you,
Eric -
Random Shutdown While Running On Battery
I've been experiencing random shutdowns when running on the battery of my iBook G4 12" (2004). The iBook has been working fine when the power adapter plugged in and I don't know the route of the problem! If anyone could enlighten me it would be much apppreciated! I have run the Hardware Test and everything has come back thumbs up. I'm thinking this maybe a Logic Board problem, im hoping that it isn't because that is costly!
Any help is greatly appreciated, Cheers.Hi,
Welcome to the Discussions.
I would suspect a bad battery. It's ~2 years old (the average life of a lithium ion battery) and it doesn't happen when plugged into the mains. Older batteries often report false information about the percent of charge in them. It can read 60% when in fact it's 1%.
Go to Apple Menu>About this Mac>More Info and see what the capacity of the battery is and the number of charge cycles.
John -
I have been using my iPhone 4s a lot mainly for email and to text my friends. I have also noticed that my iphone seems to have recently begun freezing up. It's done this a number of times, and ive only noticed it happen after i updated the software to 5.1 version. Has anybody else been having this problem? I have takin good care of my iphone, and I care to know why my 300 dollar phone is currently being out done by any 20 dollar walgreens phone that I have had in the past.
I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot! -
To Everyone with Random Shutdowns! (Solved! REALLY!)
Hey all,
I had posted about a week back about my Macbook (Core duo white, late 2006), it was having the same symptoms as some of the others with the known random shutdown syndrome (RSS). Like many others I had thought it was the end of my macbook and the logicboard needed replacing because that is what the 'genius' people do, but I was still wondering what would cause it. It would randomly shut off! (or so I thought) I'd be typing in Safari, watching a youtube video, and even playing games, it would just shut off and I could hear the hard drive spin down. I'd restart and it would do it again sometimes right away, sometimes hours later.
This got me to thinking (like others have said) that it must be an issue with over heating. To test my theory I backed up my HD, and tried to reinstall Snow Leopard after zeroing the HD (as a fresh install). During the install process the Macbook's fan started to get loud and then it happened, it died again! So, this proved to me that it is NOT a software/OS issue at all, which means the said efforts in other posts of changing screen saver and energy saver settings had nothing to do with the cause! Aha moment!
I thought to myself... something is making it shutdown, obviously, and has to do with too much heat as the fan was going crazy even while reinstalling the OS. After reading many posts on different support forums I came accross the possibility that it could be the heatsink and/or sensor that is attached to it. I also found out that this "RSS" only applies to the non-unibody, core duo, and core 2 duo macbooks... you know what that means?
These models are the only ones with the shared memory and GPU on the same heatsink! GAH! A possible solution presents itself? To make a long post even longer... I removed the keyboard, carefully unscrewed the heatsink and fan and what did I see? Cracked and dried out thermal paste on the CPU AND GPU, they are both under the same heatsink after all, this was bad, really bad.
Luckily I had some Arctic Silver thermal paste in a tube from years ago when I upgraded my PowerMac CPU. Using some rubbing alcohol and a soft cloth I removed the crud on the heatsink, processor, and GPU (I might add that there was way too much paste on there in the first place). I waited an extra few minutes to make sure the alcohol evaporated, and then I applied a small (dime sized) amount of thermal past directly onto the two chips, I aligned the heatsink carefully and gave it a very small gentle push down onto the chips, reattached the sensor wire to the mainboard, and screwed the heatsink back in.
After putting the keyboard back on and making sure all screws were in... I immediately turned on the laptop and reinstalled the OS. The OS install took approximately 10 mintues! (crazy!) The last time I did that it took over 30 mins to install! I was stunned!
After the OS installed I let the computer idle and shut down, I let it sit for about an hour to allow the paste to contract as it cooled. After starting up again I immediately downloaded Temperature Monitor and installed it (I did have it running when my mac had RSS by the way), here are the results to prove my theory:
My Macbook with RSS:
CPU1 and CPU2 Idle temp - 114 degrees (F)
Heatsink temp - 128 degrees (F)
Approximate over heating temp - 184 degrees (F) (causing the heatsink sensor to shutdown the laptop)
My Macbook with new high quality thermal paste:
Idle temp of CPU1, CPU2, and GPU - 77 degrees (F)
Heatsink temp - 84 degrees (F)
Running temp with adobe CS4, youtube, and typing this message - 103 degrees (F)
Pretty amazing if you ask me!
Before I applied the thermal paste my Macbook took at least a minute to start up with a fresh OS install, now it only takes about 15 seconds! I have not heard the fan spin up and go crazy since! And I can't even explain to you how much fast it is now!
This does prove that Random shutdown syndrome (RSS) is caused ONLY by your GPU over heating due to old thermal paste between the chips and heatsink! A design flaw by Apple? probably not because thermal paste will crack and dry over time.
This also proves that energy conversion to data in the chips can decrease because of over heating, causing the computer performance to dramatically drop!
So before you take your out-of-warranty macbook to Apple or a repair shop, see what your internal temp readings are and try to replicate the problem with over heating your CPU/GPU! This was a 10 minute fix! I am still amazed at how much faster everything is, and haven't had a random shutdown since! I hope this helps alot of people that think they are out of luck and have to pay to get it fixed!
- Cory -I too have this problem as well and it has been getting worse lately, I don't know what to do anymore. Here is a little info about my macbookPro. I have the late 2008 unibody model, i bought it in late 2009 Refurbished from Apple. Recently my mac has been turning off out of nowhere. I may be doing something and all of a sudden it just shuts off, it usually happens faster when i start to open up more programs like Photoshop or Final Cut Pro. My mac is out of warranty now and i dont know how much apple is going to charge me to fix it. i mean they want 50 bucks just to talk to them on the phone (ridiculous if you ask me)!.
I have a temperature sensor installed and here is my data
CPU A Proximity: 126F
CPU A Temperature Diode: 133F
Graphics Processor Chip 1: 122F
Graphics Processor Heatsink 1: 113F
Graphics Processor Heatsink 2: 126F
Graphics Processor Temperature Diode: 131F
Left Palm Rest: 91F
Main Heatsink 3: 122F
Main Logic Board: 118F
Northbridge Chip: 127F
Northbridge Position: 124F
Here is more data from the Power
Battery Information:
Model Information:
Manufacturer: GSA-1281
Device Name: ASMB016
Pack Lot Code: 0
PCB Lot Code: 0
Firmware Version: 0
Hardware Revision: 0
Cell Revision: 0
Charge Information:
Charge Remaining (mAh): 3739
Fully Charged: No
Charging: No
Full Charge Capacity (mAh): 4610
Health Information:
Cycle Count: 68
Condition: Normal
Battery Installed: Yes
Amperage (mA): -1766
Voltage (mV): 11793
System Power Settings:
AC Power:
System Sleep Timer (Minutes): 0
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 90
Automatic Restart on Power Loss: No
Wake on AC Change: No
Wake on Clamshell Open: Yes
Wake on LAN: No
Display Sleep Uses Dim: Yes
GPUSwitch: 2
PrioritizeNetworkReachabilityOverSleep: 0
RestartAfterKernelPanic: 157680000
Battery Power:
System Sleep Timer (Minutes): 60
Disk Sleep Timer (Minutes): 0
Display Sleep Timer (Minutes): 2
Wake on AC Change: No
Wake on Clamshell Open: Yes
Current Power Source: Yes
Display Sleep Uses Dim: Yes
GPUSwitch: 2
Reduce Brightness: Yes
RestartAfterKernelPanic: 157680000
Hardware Configuration:
UPS Installed: No
AC Charger Information:
Connected: No
Charging: No
PLEASE HELP ME, I CAN NO LONGER TRUST MY MAC FOR WORK. any replies will be appreciated. thanks -
Random Shutdown Because of Heat Sensors?
I bought my white MacBook in mid-May (week 19 production) and it worked fine with the exception of a whine when I did not have the iSight Cam on, the occasional mooing after using the computer heavily then using the CPU lightly for a while, and the discoloration. If you ask me it wasn't that much of a set back because this computer was fast and reliable... or so I had thought!
All of a sudden about a week ago, after I had the discoloration fixed, thanks to AppleCare (which only took 5 days), my computer shut down randomly in the middle of light usage...
At first I had thought that my external hard drive was the problem and I was very upset that this had happened. I tried to reboot my computer, but all that would happen was the usual DVD drive start up sound and then it would turn off again. I tried about 5 times to restart it with no luck, so I walked away. About 20 minutes later I was able to start it back up...
After not using my external hard drive for a day, it happened again, in the middle of normal internet browsing and listening to music it randomly shutdown. I thought that maybe it was an OS 10.4.7 issue, because I had not had any problems with x.6, so I erased and restarted from scratch, and once again, another MacDeath. Once again, I thought it to be my fault in my installation of 2Gb of RAM. I re-installed the custom 2x256 RAM that came with the computer ( and will remain in my hands forever, because you can't even pay someone to take away a stick of 256Mb RAM these days) well after the old RAM was forcefully shoved back in, it died again! This is when I started to get mad...
I put up with the whinning, I put up with the heat, I put up with the discoloration (for a while), but now this? WHY!
Over the next week it happened almost daily and sometimes when I would turn on my computer after it being off for at least 5 hours, it would load my home screen and after about a minute I would hear the fan come on for a few seconds, and then it would die again. I noticed that most times that my MacBook would shutdown unexpectedly, the fan had just turned on for a few seconds or I was playing a game and the fan was already on...
So today I called AppleCare and I had to wait about 30 minutes before I talked to someone... (When I called last time about discoloration, the wait was about 5 minutes) So either there are more and more angry customers calling, or Apple is firing employees to increase their stock value...?
When I finally got through the man told me that it was most likely not the Logic Board, but instead FAULTY HEAT SENSORS and/or FAULTY HEAT SINK APPLICATION. I won't lie I have seen Core Duo Temp show readings as high as 91 C (about 196 degrees F). I knew that this things got hot, but not so hot as to start a fire if left on too long....
So I am getting a box from DHL tomorrow (woohoo) MacB. and I get to part ways again, but this time, from reading many threads, I assume our time apart will be much longer approaching around 2 WEEKS!!!
All I hope is that AppleCare will fix the heat sensors that are supposed to shutdown the computer when it gets overheated.... I have to go to school in about a month and I will not have time to deal with these kinds of issues! I really like the MacBook and all of it's features, but I did not sign up to get a MacDieOnMeBook!
APPLE USE SOME OF THE 24% SALE INCREASE THIS QUARTER TO HELP YOUR LOYAL CUSTOMERS WHO HAVE BEEN WITH YOU THROUGH THE GOOD AND THE BAD!
MB 2GHz White 2GB RAM - 250 GB External HD Mac OS X (10.4.6)As of yet i'm not exactly sure about the heatsink problem, although a few in here have reported machines that work well after having this part replaced, while others who only had the MLB replaced reported a recurrence of the problem.
as for the volume indicator, i noticed that mine did that too, but it was in fact muted whether or not the tool bar indicated it. i dismissed this as a small quirk, similar to when my volume indicator didnt change as i pressed the volume buttons on my old laptop. but so long as there was an acknowledging "squirt" noise on the computer indicating change of volume, that shouldnt be a problem.
good luck withyour MB
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