I've been having technical difficulties with my early 2011 13" macbook pro

I bought the computer about a day before I left for college, where I would have no access to an Apple store. From the second day I had it, I noticed that when I try to log on to my user, the screen is completely black. I have to move the mouse around to allow color squares to show up until I can find where to click to log on. Has anyone else had this problem? I have to deal with this every day and I have since taken it into the store but nobody has been able to help me. I did not get an extended warranty or anything because at the time it seemed like this was the only issue and I'm not the most tech-savy person so I didn't know what it was/still dont know if its a symptom of a bigger issue.
-Since then, my computer has started having more and more problems, like when I open the word app, my last ~six (number changes each time) recent documents will pop up. Each time I am done with word I close the document i am working on and Quit word, hoping that it wont happen again, but it does every time.
-Within the last two months, if I do a command-f to find a word on a webpage or document, the document will freeze up. The word that I am searching for will be highlighted but the highlighted word isn't where it actually is on the document, it'll be off to the side or overlapping another. If I try to scroll down, the lines of text will stack on top of each other and a few seconds later the page will freeze. Refreshing the page doesn't work and neither does the back arrow. I have to quit out of that tab and open a new one and then it will work.
-Another problem that I've faced over the last few years is that if I don't touch the computer for more than 5 minutes it will ask "Are you sure you want to shut down?" and have a countdown, and tries (sometimes successfully) to close all of my open applications. I have turned off the screesaver option and don't allow it to go to sleep in an attempt to stop this from happening. It still happens, even if I am watching a movie or listening to music. If I am backing up my computer to my G-drive, it will cancel the backup because of this if I don't stand over it the entire time and make sure this doesnt happen.
-Last year I had a problem where the mouse stopped responding to me all together and would click and open applications without me touching the track pad. I take very good care of my computer, don't allow it near steam or water or heat, back it up often, shut it down when not in use, and never drop it. I got this problem fixed and they had to replace my track pad.
-All of my applications take forever to open, and words often stack on top of eachother just from reading and scrolling.
-Even if the battery is full and I close my laptop, the battery will be empty when I turn it back on if I did not shut it down or put it to sleep.
-As of yesterday, web pages won't load and show me a grey screen, including the apple support page. I had to restart my computer three times for this page to finally load. I am in the process of writing a 15 page research paper, so I have quite a few science journals open and all of them showed me a blue-grey screen until I restarted my computer. After quitting all of the applications including safari, I shut down my computer and waited a few minutes. When I turned it back on all of the web pages re-opened even though I had not clicked the option when it asks.
I read here http://appleinsider.com/articles/14/01/16/owners-of-late-2011-macbook-pros-repor t-critical-gpu-failures-system-crashes that many people have been having problems with the same model, and since I'm not versed in the language of technology I was wondering if anyone can see if there are similarities between my problems and the ones on this article.
I'm on a tight budget and would rather not pay the $20 apple is requesting to fix the broken computer that they sold to me. If anyone has any idea of what I should do, advice is greatly appreciated. I have one more year of school and I would prefer to not have to buy a new laptop, although it isn't looking good for this one. I have some photos/videos of problems I've been having.

You can always take your Mac in and give it a check-up for free. What will cost you is the repairs you select to have preformed. I recommend shutting your Mac down before you go to bed. Problem solved. There is no need for you to keep it running if all applications are quit. Why do you need it on?

Similar Messages

  • I know that there has been a big problem with logic boards on the MacBook Pro - shouldn't there be a recall? When I searched online about this problem was surprised to see so many MacBook Pro users with the same problem.

    My computer was on one minute and off the next and will not restart. I took it to the apple store and
    They said it is the logic board. I have been researching it and see that many MacBook Pro users have
    Had the same issue. Doesn't seem fair to have to pay for something faulty on Apple's end. The computer
    Is less than 3 years old. I expected it to work for a lot longer than this. Is there anything I can do that won't
    Cost me? Also, how do I retrieve my files. I know they are on the hard drive but how do I get to them without
    Having apple do it and probably charge me?
    <Subject Edited by Host>

    Did you buy AppleCare?
    I guess not or you wouldn't be complaining.
    how do I retrieve my files. I know they are on the hard drive but how do I get to them without
    Having apple do it and probably charge me?
    Easy, open it up, remove the drive and use a SATA to USB adapter to another Mac (or Windows PC with MacDrive)
    My computer is dead, is my personal data lost?
    For iPhoto Library, that's really a folder (it looks like a package) it can be right clicked on by OS x and "show package contents" to get the Origianls out.
    However I don't know right off hand how that would appear on a Windows PC, perhaps as a iPhoto Library folder, perhaps not.
    But the files are on the drive, and Data Rescue (Windows) can always be used to grab them directly.
    iTunes Library can be transfered to a PC, as long as the account name is the same, it should work fine and maintain your playlists hopefully, but the music is easily accessible.

  • I am having major problems with my trackpad on my macbook pro.  I can no longer press down on the bottom left and right corners for it to click and follow my command.  Please can anyone help?

    I am having major problems with my track pad on my macbook pro.  Even though my settings haven't changed...my trackpad is no longer responding as it did before.  The left hand corner no longer clicks when I press it and my personal commands which I set up in preferences no longer seem to be workin.  Please help!

    Some websites have an internal mute or volume setting. If that's not the issue, see below.
    From the Safari menu bar, select
              Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
    and confirm. Close the window. Then select
               ▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
    In the sheet that opens, check the box marked
              Delete All Site Data and Settings
    then click Delete Data. Close the preference pane.

  • I am having a slow system. Running Yosemite on Macbook Pro.

    EtreCheck version: 2.0.11 (98)
    Report generated November 19, 2014 at 19:26:11 GMT
    Hardware Information: ℹ️
      MacBook Pro (13-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,1
      1 2.7 GHz Intel Core i7 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 384 MB
      Color LCD 1280 x 800
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 0:41:3
    Disk Information: ℹ️
      TOSHIBA MK5065GSXF disk0 : (500.11 GB)
      S.M.A.R.T. Status: Verified
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) /  [Startup]: 498.88 GB (148.10 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 499.25 GB Online
      MATSHITADVD-R   UJ-8A8 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Apple Inc. Apple Internal Keyboard / Trackpad
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Applications/WiTopia.app
      [loaded] com.viscosityvpn.Viscosity.tap (1.0) Support
      [loaded] com.viscosityvpn.Viscosity.tun (1.0) Support
      /Library/Application Support/Kaspersky Lab/KAV/Bases
      [loaded] com.kaspersky.kext.kimul.44 (44) Support
      /Library/Extensions
      [loaded] com.kaspersky.kext.klif (3.0.3a23) Support
      [loaded] com.kaspersky.nke (1.6.3a13) Support
      [not loaded] foo.tap (1.0) Support
      [not loaded] foo.tun (1.0) Support
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.6.6 - SDK 10.6) Support
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMControl (3.0.13) Support
      [not loaded] com.NovatelWireless.driver.NovatelWirelessUSBCDCECMData (3.0.13) Support
      [not loaded] com.ZTE.driver.ZTEUSBCDCACMData (1.3.35) Support
      [not loaded] com.ZTE.driver.ZTEUSBMassStorageFilter (1.3.35) Support
      [not loaded] com.devguru.driver.SamsungComposite (1.4.20 - SDK 10.6) Support
      [not loaded] com.driver.JRDMassStorageDriver32 (1.0.1) Support
      [not loaded] com.driver.JRDMassStorageDriver64 (1.0.1) Support
      [not loaded] com.driver.JRDUSBModemData32 (1.0.1) Support
      [not loaded] com.driver.JRDUSBModemData64 (4.0.8) Support
      [not loaded] com.eltima.ElmediaPlayer.kext (1.58 - SDK 10.4) Support
      [loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) Support
      [not loaded] com.jrdcom.driver.JRDECMControlDriver32 (1) Support
      [not loaded] com.jrdcom.driver.JRDECMControlDriver64 (1) Support
      [not loaded] com.jrdcom.driver.JRDECMDataDriver32 (1) Support
      [not loaded] com.jrdcom.driver.JRDECMDataDriver64 (1) Support
      [not loaded] com.jrdcom.driver.JRDUSBCDC32 (1) Support
      [not loaded] com.jrdcom.driver.JRDUSBCDC64 (1) Support
      [not loaded] com.novamedia.driver.IceraUSB_MSD_Bypass (1.3.0) Support
      [not loaded] com.novatelwireless.driver.3G (3.0.13) Support
      [not loaded] com.novatelwireless.driver.DisableAutoInstall (3.0.13) Support
      [not loaded] com.option.driver.Option72 (2.15.0) Support
      [not loaded] com.option.driver.OptionHS (3.26.0) Support
      [not loaded] com.option.driver.OptionMSD (1.21.0) Support
      [not loaded] com.option.driver.OptionQC (1.11.0) Support
      [not loaded] com.quark.driver.Tether (1.1.0d3 - SDK 10.4) Support
      [loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) Support
      [loaded] com.rim.driver.BlackBerryUSBDriverInt (0.0.67) Support
      [not loaded] com.rim.driver.BlackBerryUSBDriverVSP (0.0.67) Support
      [not loaded] com.splashtop.driver.SRXDisplayCard (1.6 - SDK 10.7) Support
      [not loaded] com.splashtop.driver.SRXFrameBufferConnector (1.6 - SDK 10.7) Support
      [not loaded] com.vodafone.driver (3.0.9) Support
      [not loaded] com.zte.driver.cdc_ecm_qmi (1.0.26) Support
      [not loaded] com.zte.driver.cdc_usb_bus (1.0.26) Support
      [not loaded] de.novamedia.driver.NMSamsung (0.0.2) Support
      [not loaded] de.novamedia.driver.NMSmartplugSCSIDevice (1.0.1) Support
      [not loaded] de.novamedia.oem.vodafone.vtp.huawei.cdc (0.0.2) Support
      [not loaded] net.pocketmac.driver.BlackberryUSB (3.2.0) Support
      [not loaded] net.pocketmac.driver.BlackberryUSBDev (3.2.0) Support
      /System/Library/Extensions/NMHuaweiPhonesVTPCDC_106.kext/Contents/PlugIns
      [not loaded] de.novamedia.driver.NMUSBCDCACMControl (3.2.12) Support
      /System/Library/Extensions/NMSamsungDriver_106.kext/Contents/PlugIns
      [not loaded] de.novamedia.driver.NMUSBCDCACMData (3.2.12) Support
      /System/Library/Extensions/NovatelWireless3G.kext/Contents/PlugIns
      [not loaded] com.novatelwireless.driver.3GData (3.0.13) Support
      /System/Library/Extensions/Vodafone.kext/Contents/PlugIns
      [not loaded] com.vodafone.driver.Data (3.0.9) Support
      /System/Library/Extensions/ssuddrv.kext/Contents/PlugIns
      [not loaded] com.devguru.driver.SamsungACMControl (1.4.20 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungACMData (1.4.20 - SDK 10.6) Support
      [not loaded] com.devguru.driver.SamsungMTP (1.4.20 - SDK 10.5) Support
      [not loaded] com.devguru.driver.SamsungSerial (1.4.20 - SDK 10.6) Support
    Startup Items: ℹ️
      HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
      SMC: Path: /Library/StartupItems/SMC
      StartOuc: Path: /Library/StartupItems/StartOuc
      tap: Path: /Library/StartupItems/tap
      tun: Path: /Library/StartupItems/tun
      Startup items are obsolete and will not work in future versions of OS X
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist Support
      [running] com.amazon.sendtokindle.launcher.plist Support
      [running] com.babylon.activation.plist Support
      [not loaded] com.google.keystone.agent.plist Support
      [not loaded] com.hp.help.tocgenerator.plist Support
      [invalid?] com.kaspersky.kav.gui.plist Support
      [running] com.localphone.postlogon.VoIP.plist Support
      [loaded] com.oracle.java.Java-Updater.plist Support
      [invalid?] com.splashtop.streamer-for-root.plist Support
      [invalid?] com.splashtop.streamer-for-user.plist Support
      [running] de.novamedia.VodafoneDeviceObserver.plist Support
      [running] HWPortCfg.plist Support
      [loaded] org.gpgtools.Libmacgpg.xpc.plist Support
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist Support
      [loaded] com.creativebe.MainMenuHelper.plist Support
      [running] com.eltima.ElmediaPlayer.daemon.plist Support
      [loaded] com.google.keystone.daemon.plist Support
      [running] com.kaspersky.kav.plist Support
      [running] com.localphone.daemon.VoIP.plist Support
      [loaded] com.microsoft.office.licensing.helper.plist Support
      [loaded] com.oracle.java.Helper-Tool.plist Support
      [loaded] com.oracle.java.JavaUpdateHelper.plist Support
      [loaded] com.prosofteng.DriveGenius.locum.plist Support
      [loaded] com.regularrateandrhythm.rowmotehelperaide.plist Support
      [invalid?] com.splashtop.streamer-daemon.plist Support
      [invalid?] com.splashtop.streamer-srioframebuffer.plist Support
      [running] com.wyse.PocketCloud.plist Support
      [running] net.witopia.WiTopiaHelper.plist Support
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist Support
      [loaded] com.adobe.ARM.[...].plist Support
      [invalid?] com.citrixonline.GoToMeeting.G2MUpdate.plist Support
      [not loaded] com.logos.LogosIndexer.plist Support
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist Support
      [running] com.pia.pia_manager.plist Support
      [invalid?] com.splashtop.streamer-for-user.plist Support
      [invalid?] com.wrike.plugin.enable-bundles.plist Support
      [invalid?] com.wrike.plugin.mail-monitor.plist Support
      [invalid?] com.wrike.plugin.patch-uuid.plist Support
      [invalid?] com.yourcompany.HSPA_USB_MODEM.plist Support
      [running] com.yourcompany.uninstall.plist Support
    User Login Items: ℹ️
      WiTopia Application (/Applications/WiTopia.app)
      TotalFinder Application (/Incompatible Software/TotalFinder.app)
      Google Chrome ApplicationHidden (/Users/[redacted]/.Trash/Google Chrome.app)
      RoboFormIcon Application (/Users/[redacted]/Library/Application Support/RoboForm/RoboFormIcon.app)
      KiesAgent ApplicationHidden (/Applications/Kies.app/Contents/MacOS/KiesAgent.app)
      fuspredownloader ApplicationHidden (/Users/[redacted]/Library/Application Support/.FUS/fuspredownloader.app)
      USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
      Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
      Dropbox Application (/Applications/Dropbox.app)
      HPEventHandler UNKNOWN (missing value)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 3.15.2.12038 Support
      Default Browser: Version: 600 - SDK 10.10
      AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 Support
      FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 Support
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 Support
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 Support
      Flash Player: Version: 15.0.0.223 - SDK 10.6 Support
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 3.15.2.12038 Support
      npgtpo3dautoplugin: Version: 0.1.44.24 - SDK 10.5 Support
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 Support
      SharePointBrowserPlugin: Version: 14.4.5 - SDK 10.6 Support
      RL Secure Plug-In Layer: Version: (null) - SDK 10.5 Support
      JavaAppletPlugin: Version: Java 7 Update 71 Check version
    User Internet Plug-ins: ℹ️
      VSeeDetection_x86_64: Version: Unknown
      UploadManager: Version: (null) - SDK 10.5 Support
      WbeTools64_14: Version: 1.0.22.49 © 2012 - SDK 10.6 Support
      RocketEngine: Version: (null) - SDK 10.5 Support
      fileEditTool64_15: Version: 1.0.33.62 © 2012 - SDK 10.6 Support
      ContentManager: Version: (null) - SDK 10.5 Support
      CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 Support
    Safari Extensions: ℹ️
      RoboForm
      Add To Amazon Wish List
      TypePad Blog It
      Evernote Web Clipper
      ScribeFire
      Clip to DEVONthink
      Pearltrees Extension
    Audio Plug-ins: ℹ️
      EcammAudioLoader: Version: 1.0.3 - SDK 10.8 Support
      CallRecorder: Version: v2.5.12 - SDK 10.8 Support
    3rd Party Preference Panes: ℹ️
      BlueHarvest  Support
      Flash Player  Support
      GPGPreferences  Support
      Java  Support
      MacFUSE  Support
    Time Machine: ℹ️
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 498.88 GB Disk used: 350.78 GB
      Destinations:
      My Passport [Local]
      Total size: 2.00 TB
      Total number of backups: 0
      Oldest backup: -
      Last backup: -
      Size of backup disk: Excellent
      Backup size 2.00 TB > (Disk size 498.88 GB X 3)
    Top Processes by CPU: ℹ️
          6% WindowServer
          1% pia_tray
          0% kav
          0% LpPjPhoneDaemon
          0% Dropbox
    Top Processes by Memory: ℹ️
      172 MB kav
      116 MB WiTopia
      90 MB Dropbox
      86 MB mds_stores
      77 MB WindowServer
    Virtual Memory Information: ℹ️
      327 MB Free RAM
      1.65 GB Active RAM
      1.19 GB Inactive RAM
      1.13 GB Wired RAM
      4.12 GB Page-ins
      5 MB Page-outs

    Mac users often ask whether they should install "anti-virus" software. The answer usually given on ASC is "no." The answer is right, but it may give the wrong impression that there is no threat from what are loosely called "viruses." There  is a threat, and you need to educate yourself about it.
    1. This is a comment on what you should—and should not—do to protect yourself from malicious software ("malware") that circulates on the Internet and gets onto a computer as an unintended consequence of the user's actions. It does not apply to software, such as keystroke loggers, that may be installed deliberately by an intruder who has hands-on access to the computer, or who has been able to take control of it remotely. That threat is in a different category, and there's no easy way to defend against it.
    The comment is long because the issue is complex. The key points are in sections 5, 6, and 10.
    OS X now implements three layers of built-in protection specifically against malware, not counting runtime protections such as execute disable, sandboxing, system library randomization, and address space layout randomization that may also guard against other kinds of exploits.
    2. All versions of OS X since 10.6.7 have been able to detect known Mac malware in downloaded files, and to block insecure web plugins. This feature is transparent to the user. Internally Apple calls it "XProtect."
    The malware recognition database used by XProtect is automatically updated; however, you shouldn't rely on it, because the attackers are always at least a day ahead of the defenders.
    The following caveats apply to XProtect:
    ☞ It can be bypassed by some third-party networking software, such as BitTorrent clients and Java applets.
    ☞ It only applies to software downloaded from the network. Software installed from a CD or other media is not checked.
    As new versions of OS X are released, it's not clear whether Apple will indefinitely continue to maintain the XProtect database of older versions such as 10.6. The security of obsolete system versions may eventually be degraded. Security updates to the code of obsolete systems will stop being released at some point, and that may leave them open to other kinds of attack besides malware.
    3. Starting with OS X 10.7.5, there has been a second layer of built-in malware protection, designated "Gatekeeper" by Apple. By default, applications and Installer packages downloaded from the network will only run if they're digitally signed by a developer with a certificate issued by Apple. Software certified in this way hasn't necessarily been tested by Apple, but you can be reasonably sure that it hasn't been modified by anyone other than the developer. His identity is known to Apple, so he could be held legally responsible if he distributed malware. That may not mean much if the developer lives in a country with a weak legal system (see below.)
    Gatekeeper doesn't depend on a database of known malware. It has, however, the same limitations as XProtect, and in addition the following:
    ☞ It can easily be disabled or overridden by the user.
    ☞ A malware attacker could get control of a code-signing certificate under false pretenses, or could simply ignore the consequences of distributing codesigned malware.
    ☞ An App Store developer could find a way to bypass Apple's oversight, or the oversight could fail due to human error.
    Apple has taken far too long to revoke the codesigning certificates of some known abusers, thereby diluting the value of Gatekeeper and the Developer ID program. Those lapses don't involve App Store products, however.
    For the reasons given, App Store products, and—to a lesser extent—other applications recognized by Gatekeeper as signed, are safer than others, but they can't be considered absolutely safe. "Sandboxed" applications may prompt for access to private data, such as your contacts, or for access to the network. Think before granting that access. Sandbox security is based on user input. Never click through any request for authorization without thinking.
    4. Starting with OS X 10.8.3, a third layer of protection has been added: a "Malware Removal Tool" (MRT). MRT runs automatically in the background when you update the OS. It checks for, and removes, malware that may have evaded the other protections via a Java exploit (see below.) MRT also runs when you install or update the Apple-supplied Java runtime (but not the Oracle runtime.) Like XProtect, MRT is effective against known threats, but not against unknown ones. It notifies you if it finds malware, but otherwise there's no user interface to MRT.
    5. The built-in security features of OS X reduce the risk of malware attack, but they are not, and never will be, complete protection. Malware is a problem of human behavior, not machine behavior, and no technological fix alone is going to solve it. Trusting software to protect you will only make you more vulnerable.
    The best defense is always going to be your own intelligence. With the possible exception of Java exploits, all known malware circulating on the Internet that affects a fully-updated installation of OS X 10.6 or later takes the form of so-called "Trojan horses," which can only have an effect if the victim is duped into running them. The threat therefore amounts to a battle of wits between you and Internet criminals. If you're better informed than they think you are, you'll win. That means, in practice, that you always stay within a safe harbor of computing practices. How do you know when you're leaving the safe harbor? Below are some warning signs of danger.
    Software from an untrustworthy source
    ☞ Software with a corporate brand, such as Adobe Flash Player, doesn't come directly from the developer’s website. Do not trust an alert from any website to update Flash, or your browser, or any other software. A genuine alert that Flash is outdated and blocked is shown on this support page. Follow the instructions on the support page in that case. Otherwise, assume that the alert is fake and someone is trying to scam you into installing malware. If you see such alerts on more than one website, ask for instructions.
    ☞ Software of any kind is distributed via BitTorrent, or Usenet, or on a website that also distributes pirated music or movies.
    ☞ Rogue websites such as Softonic, Soft32, and CNET Download distribute free applications that have been packaged in a superfluous "installer."
    ☞ The software is advertised by means of spam or intrusive web ads. Any ad, on any site, that includes a direct link to a download should be ignored.
    Software that is plainly illegal or does something illegal
    ☞ High-priced commercial software such as Photoshop is "cracked" or "free."
    ☞ An application helps you to infringe copyright, for instance by circumventing the copy protection on commercial software, or saving streamed media for reuse without permission. All "YouTube downloaders" are in this category, though not all are necessarily malicious.
    Conditional or unsolicited offers from strangers
    ☞ A telephone caller or a web page tells you that you have a “virus” and offers to help you remove it. (Some reputable websites did legitimately warn visitors who were infected with the "DNSChanger" malware. That exception to this rule no longer applies.)
    ☞ A web site offers free content such as video or music, but to use it you must install a “codec,” “plug-in,” "player," "downloader," "extractor," or “certificate” that comes from that same site, or an unknown one.
    ☞ You win a prize in a contest you never entered.
    ☞ Someone on a message board such as this one is eager to help you, but only if you download an application of his choosing.
    ☞ A "FREE WI-FI !!!" network advertises itself in a public place such as an airport, but is not provided by the management.
    ☞ Anything online that you would expect to pay for is "free."
    Unexpected events
    ☞ A file is downloaded automatically when you visit a web page, with no other action on your part. Delete any such file without opening it.
    ☞ You open what you think is a document and get an alert that it's "an application downloaded from the Internet." Click Cancel and delete the file. Even if you don't get the alert, you should still delete any file that isn't what you expected it to be.
    ☞ An application does something you don't expect, such as asking for permission to access your contacts, your location, or the Internet for no obvious reason.
    ☞ Software is attached to email that you didn't request, even if it comes (or seems to come) from someone you trust.
    I don't say that leaving the safe harbor just once will necessarily result in disaster, but making a habit of it will weaken your defenses against malware attack. Any of the above scenarios should, at the very least, make you uncomfortable.
    6. Java on the Web (not to be confused with JavaScript, to which it's not related, despite the similarity of the names) is a weak point in the security of any system. Java is, among other things, a platform for running complex applications in a web page, on the client. That was always a bad idea, and Java's developers have proven themselves incapable of implementing it without also creating a portal for malware to enter. Past Java exploits are the closest thing there has ever been to a Windows-style virus affecting OS X. Merely loading a page with malicious Java content could be harmful.
    Fortunately, client-side Java on the Web is obsolete and mostly extinct. Only a few outmoded sites still use it. Try to hasten the process of extinction by avoiding those sites, if you have a choice. Forget about playing games or other non-essential uses of Java.
    Java is not included in OS X 10.7 and later. Discrete Java installers are distributed by Apple and by Oracle (the developer of Java.) Don't use either one unless you need it. Most people don't. If Java is installed, disable it—not JavaScript—in your browsers.
    Regardless of version, experience has shown that Java on the Web can't be trusted. If you must use a Java applet for a task on a specific site, enable Java only for that site in Safari. Never enable Java for a public website that carries third-party advertising. Use it only on well-known, login-protected, secure websites without ads. In Safari 6 or later, you'll see a padlock icon in the address bar when visiting a secure site.
    Stay within the safe harbor, and you’ll be as safe from malware as you can practically be. The rest of this comment concerns what you should not do to protect yourself.
    7. Never install any commercial "anti-virus" (AV) or "Internet security" products for the Mac, as they are all worse than useless. If you need to be able to detect Windows malware in your files, use one of the free security apps in the Mac App Store—nothing else.
    Why shouldn't you use commercial AV products?
    ☞ To recognize malware, the software depends on a database of known threats, which is always at least a day out of date. This technique is a proven failure, as a major AV software vendor has admitted. Most attacks are "zero-day"—that is, previously unknown. Recognition-based AV does not defend against such attacks, and the enterprise IT industry is coming to the realization that traditional AV software is worthless.
    ☞ Its design is predicated on the nonexistent threat that malware may be injected at any time, anywhere in the file system. Malware is downloaded from the network; it doesn't materialize from nowhere. In order to meet that nonexistent threat, commercial AV software modifies or duplicates low-level functions of the operating system, which is a waste of resources and a common cause of instability, bugs, and poor performance.
    ☞ By modifying the operating system, the software may also create weaknesses that could be exploited by malware attackers.
    ☞ Most importantly, a false sense of security is dangerous.
    8. An AV product from the App Store, such as "ClamXav," has the same drawback as the commercial suites of being always out of date, but it does not inject low-level code into the operating system. That doesn't mean it's entirely harmless. It may report email messages that have "phishing" links in the body, or Windows malware in attachments, as infected files, and offer to delete or move them. Doing so will corrupt the Mail database. The messages should be deleted from within the Mail application.
    An AV app is not needed, and cannot be relied upon, for protection against OS X malware. It's useful, if at all, only for detecting Windows malware, and even for that use it's not really effective, because new Windows malware is emerging much faster than OS X malware.
    Windows malware can't harm you directly (unless, of course, you use Windows.) Just don't pass it on to anyone else. A malicious attachment in email is usually easy to recognize by the name alone. An actual example:
    London Terror Moovie.avi [124 spaces] Checked By Norton Antivirus.exe
    You don't need software to tell you that's a Windows trojan. Software may be able to tell you which trojan it is, but who cares? In practice, there's no reason to use recognition software unless an organizational policy requires it. Windows malware is so widespread that you should assume it's in every email attachment until proven otherwise. Nevertheless, ClamXav or a similar product from the App Store may serve a purpose if it satisfies an ill-informed network administrator who says you must run some kind of AV application. It's free and it won't handicap the system.
    The ClamXav developer won't try to "upsell" you to a paid version of the product. Other developers may do that. Don't be upsold. For one thing, you should not pay to protect Windows users from the consequences of their choice of computing platform. For another, a paid upgrade from a free app will probably have all the disadvantages mentioned in section 7.
    9. It seems to be a common belief that the built-in Application Firewall acts as a barrier to infection, or prevents malware from functioning. It does neither. It blocks inbound connections to certain network services you're running, such as file sharing. It's disabled by default and you should leave it that way if you're behind a router on a private home or office network. Activate it only when you're on an untrusted network, for instance a public Wi-Fi hotspot, where you don't want to provide services. Disable any services you don't use in the Sharing preference pane. All are disabled by default.
    10. As a Mac user, you don't have to live in fear that your computer may be infected every time you install software, read email, or visit a web page. But neither can you assume that you will always be safe from exploitation, no matter what you do. Navigating the Internet is like walking the streets of a big city. It can be as safe or as dangerous as you choose to make it. The greatest harm done by security software is precisely its selling point: it makes people feel safe. They may then feel safe enough to take risks from which the software doesn't protect them. Nothing can lessen the need for safe computing practices.

  • Hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!

    hi, i'm having great difficulties with my safari on my laptop it will not open at all and has been doing this for quite a long time now, can anybody help??!!!

    What laptop? What operating system? What version of Safari?

  • Hi I have been having a problem with Bridge in CS4 recently. So uninstalled CS4 and Lightroom 4.4 and reinstalled them on my Desktop PC. When I turned on Bridge through CS4, My thumb nail images disappeared and a thumb nail icon with CR2 appeared. Now som

    Hi I have been having a problem with Bridge in CS4 recently. So uninstalled CS4 and Lightroom 4.4 and reinstalled them on my Desktop PC. When I turned on Bridge through CS4, My thumb nail images disappeared and a thumb nail icon with CR2 appeared. Now some of my images have disappeared from Light room 4.4, but I can find them in CS4 and Bridge now shows some thumb nails as images and some as an icon with CR2. I have spent two weeks going through preferences etc. to find how to resolve my problem. Please can you Help? Meany thanks in advance
      Derek Randall

    I don't use LR and rarely use the bridge so I can not answers about thumbnails in them,  However thumbnails in windows file explorer and windows dialog for CS2 files will only show if you have installed codec into windows that will produce them. Windows does not do CR2 thumbnails on its own. I use FastPictureViewer Codec package for RAW File and PSD files thunbmail support.

  • I've been having an issue with assistive touch, every time I open an app. the AT disappears the from the screen and I have to turn it off and ON again. Is there a way to fix this?

    I've been having an issue with assistive touch, every time I open an app. the AT disappears the from the screen and I have to turn it off and ON again. Is there a way to fix this?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I have been having a issue with getting the colors on my monitor to match the colors fro my print lab. I now have the monitor calibrated to match the prints but when I open elements it doesn't use the same colors. If i have it use the calibrated profile b

    I have been having a issue with getting the colors on my monitor to match the colors fro my print lab. I now have the monitor calibrated to match the prints but when I open elements it doesn't use the same colors. If i have it use the calibrated profile by changing the color management settings, the color picker no longer shows true white or black. How do I get elements 12 to honor the new calibrated settings?

    Ok so I've done what you said and this is what it's come back ....
    I don't know that these are the errors , but they're the things which don't look right ...
    Throughout the shut down there is a recurring line ;
    It says ;
    Com.apple.launchd 1 0x100600e70.anonymous.unmount 301 PID still valid
    Then there are 2 more which I think are related ;
    Com.apple.securityd 29 PID job has I overstayed its welcome , forcing removal.
    Then the same with fseventd 48 and diskarbitrationd 13
    Oh and on Launchd1 : System : stray anonymous job at shut down : PID 301 PPID13 PGID 13 unmount...
    Then the last process says "about to call: reboot (RB_AUTOBOOT).
    Continuing...
    And stops ...
    Hope this means something to you ... Thanks again for your help so far :-)

  • We have been having a problem with newsletters for a client. The newsletter works fine except if we add a button and/or link to the top zone on that newsletter it blows up ONLY ON iPhones!

    We have been having a problem with newsletters for a client.
    The newsletter works fine except if we add a button and/or link to the top zone on that newsletter it blows up ONLY ON iPhones!
    This happened last month too. It seems to be related to length of the newsletter too. It works on every device except iPhones - so weird.

    Hi, is anyone else experiencing i-phone only problems on email campaigns? not bashing Apple, just having issues where our newsletter are only having issues on iPhones

  • We have been having some issues with Email notifications not going out and getting hung up in SOST.  Can anyone please tell me whether we can use Solution Manager to monitor outbound emails?

    We have been having some issues with Email Notifications not going out and getting hung up in SOST. Can anyone please tell me whether we can use SAP Solution Manager to monitor outbound email?

    What version of Solman are you using ?  Check in t-code Rz20 >ccms monitor template of satelliate system , there would be option to monitor your outbound mails .You can sutomise your monitorig metrics in solman 7.1  else in 7.01 you use auto reaction methods to monitor .
    Regards
    Jay

  • Hello I am having all of a sudden with my Face Tiime on MacBook Pro. I can't get it to verify my email address with I have always used. For some reason it had me log back in and now won't verify.It's always worked. No one can reach me. It goes straig

    Hello I am having all of a sudden with my Face Tiime on MacBook Pro. I can't get it to verify my email address with I have always used. For some reason it had me log back in and now won't verify.It's always worked. No one can reach me. It goes straight to my phone instead of my MacBook Pro. Help!!

    Any error message?

  • HT200169 Having a problem with Logic 9 on a Mac Pro.Working on a lenghty song and apparently session got corrupted.Doesnt let me export tracks,program crashes.Already tried start brand new session with the tracks imported into it but still wont export.Sug

    Hello,having a problem with Logic 9 on a Mac Pro.Working on a lenghty song and apparently session got corrupted.Doesnt let me export tracks,program crashes.Already tried start brand new session with the tracks imported into it but still wont export.Suggestions?

    Thanks, Ian. Yeah, that's how I do it now...or with the controls in the left side pane. Still, I would have liked that quick on-the-spot edit capability...especially while sketching.
    Ian Turner wrote:
    Sorry Mark, you are out of luck as it does not do that - it works the same as L8. The way I would achieve that with more accuracy and control would be to route all the tracks you want to fade to a Bus then use volume automation on the bus. To do this you will need to add a standard audio track, then re-assign it using (Control Click on the track header) to the Bus track. You can then automate volume/plugins etc on the Bus track.
    Ian

  • Today I purchased an ATT mifi liberate hotspot to use with my early 2011 MBP,   the iPad Air I also purchased today. I've been testing out all the settings on the hotspot, but can't seem to get results with the GPS switch. GPS just spins, searches, doesn'

    Today I purchased an ATT mifi liberate hotspot to use with my early 2011 MBP, along with the iPad Air (128GB, WiFionlyI also purchased today. I've been testing out all the settings on the hotspot, but can't seem to get results with the GPS switch. GPS just spins, searches, doesn'. I can access the hotspots settings in Safari on the laptop and still the problem persisits. I did install some new GPS drivers recommended by AT&T, that doesn't seemed to have work. Could it be that there is a port wrong somewhere? Can anybody make heads or tails of this? Any assistance is gratefully appreciated...

    Today I purchased an ATT mifi liberate hotspot to use with my early 2011 MBP, along with the iPad Air (128GB, WiFionlyI also purchased today. I've been testing out all the settings on the hotspot, but can't seem to get results with the GPS switch. GPS just spins, searches, doesn'. I can access the hotspots settings in Safari on the laptop and still the problem persisits. I did install some new GPS drivers recommended by AT&T, that doesn't seemed to have work. Could it be that there is a port wrong somewhere? Can anybody make heads or tails of this? Any assistance is gratefully appreciated...

  • Migration Problems with Time Capsule and New MacBook Pro

    Hopefully someone on here can help with with this problem I'm having. I just bought the new 13' MacBook Pro this week from the store and I no longer have my old MacBook Pro. I have a Time Capsule with complete backups of my old MacBook Pro and I also have the internal hard drive from it as well.
    I had installed the beta version of Mountain Lion on the old MacBook Pro and the new one still has Lion.
    The problem is that every time I have tried to use the Migration Assistant (and I've tried 3 times now) my files and applications are getting messed up.
    iPhoto won't open. It says that it needs to be updated but when I check to update it it says that there is no update needed.
    I'm seriously about to beat my head against the wall because every time I migrate the data it takes about 12 hours. I'm thinking at this point that it might be easier for me to just swap out the internal hard drives in the units because it is possibly an issue with the OS' and wait until next month to try migrating to the new drive again after Mountain Lion is officially launched.

    Bob,
    I appreciate your honest and prompt response. I was VERY SPECIFIC when I told the sales rep I was hoping to use the Time Capsule with two different MacBook Pro's on different subnets (one is behind a firewall on a router, one is directly connect to a WAN side IP with no firewall) and the sales rep made a point of saying that the dual band feature would facilitate this connectivity which left me with the impression (obviously wrong) that the WiFi features of the time capsule could be used to communicate with multiple Macs regardless of their own networking configurations. (I have been configuring fairly complicated networks for 20 years and only bought my first Mac two and a half years ago; the second Mac is only six months old; the third will be bought next month.)
    This isn't the end of the world for me... it does require reconfiguring my network and doing a lot of port tunneling for the box outside of the firewall in order to bring it inside as well as giving up some remote access redundancies (which were based on the ability to connect to both machines using VNC software which is port specific which means that it needed separate WAN side IP addresses).
    Overall I love the Mac approach compared to the nightmare that was (is) Windows (although I do also run an Ubuntu Linux box just to keep me honest). That said, your sales reps do your products a HUGE disservice when they give glib and incorrect answer to what was, I believe in my case, a very specific and precise question.
    Bill Wood
    Watertown, Mass.

  • Early 2011 Mac Book Pro (MBP) problem with sporadic AMD GPU automated switching system

    I have an early 2011 Mac Book Pro (MBP) - specs are listed below. I have read online about other 2011s having an automatic shutdown problem & sporadic failure re the graphics AMD Radeon HD 6490M GPU automated switching system (among other problems with this "innovation" by Apple). I am having this problem: Shuts down by itself. Restarts - in the middle of the restart shuts down again. Fans are operating just fine. The problem has occurred if a video is playing, if I try to edit a video. It has occurred while using Skype (if the other party puts on their video camera), Firefox & Safari & Google Chrome. It has occurred even if I was working in Word if I was connected to the internet. I am working in a developing country and I have done a PRAM SMC Disk Utility Repair disk had a diagnostic run which showed no problems, etc.There is no temporary fix. Apple now hear this: This is going to morph into a logic board problem and you still haven't done anything about it??? This is an APPLE defect and I am very disappointed in Apple not acknowledging this defect and fixing the problem or issuing notification of a recall. I am outside of Apple Care and I have never had a mac give trouble until the 5 year mark. A 2GB RAM white iMac I gave my Mom is still operating perfectly! I am in the middle of a  climate change mitigation project and a I cannot finish my work due to this problem and I cannot afford to pay for another MBP $2400 doorstop. What is going on here? Steve dies so there is no one to put the fear of God in anyone at Apple anymore and now no one cares  about customer service? Where is the product recall? I have been a loyal Apple customer since 1983. Yes, 1983. DO SOMETHING NOW APPLE & NOTIFY US OF IT - We all registered our computers on YOUR website so you know who we are. Has anyone filed a class action yet?
    Hardware Overview:
      Model Name:    MacBook Pro
      Model Identifier:    MacBookPro8,2
      Processor Name:    Intel Core i7
      Processor Speed:    2 GHz
      Number of Processors:    1
      Total Number of Cores:    4
      L2 Cache (per Core):    256 KB
      L3 Cache:    6 MB
      Memory:    4 GB
      Boot ROM Version:    MBP81.0047.B27
      SMC Version (system):    1.69f4
      Hardware UUID:    9DCDDE07-1E9D-5E1B-81EF-DDAC9000FF
    Storage Capacity: 500 GB

    I had a 13" mid-2012 that had three logic boards fail in less than a year of purchase. My symptoms were it would freeze while using it or after it was put to sleep. When it froze while being used, it would flash pixels in groups in different colors and would become unresponsive to everything but forcing it to shut down. If it froze while sleeping, it wouldn't wake up and it would get extremely hot to the touch. Apple covered the repairs every time but they sent me receipts and each time, it was a $480 logic board plus labor so it would cost about $530 overall. It sounds to me it's your hard drive because I also experienced two hard drive failures. First time was from an accidental drop. I would get a loading bar on startup and once it finished, it would shut down. I couldn't boot into recovery mode at or do anything. But before that would happen, I would get an error in disk utility after performing a disk repair saying it couldn't repair the disk and to back up as much data as I could. Luckily I have the Time Capsule so my data was always safe.

Maybe you are looking for

  • Vendor information and/or Operating Unit information is missing.

    Hi, I am new to the interface and learning programing can any body pls help me on this accept i will be thank full I am running AP_SUPPLIER_SITES_INT and i got an error as Vendor information and/or Operating Unit information is missing. and also pls

  • Problem opening Aperture in Mountain Lion

    I'm running Aperture 3.3.2 and upgraded to Mountain Lion last night. Since the upgrade Aperture is hanging on the "Opening Aperture Library" window. I've repaired and rebuilt my library with all referenced files on externals attached. No help. I've a

  • How to find my ipod ?

    Hello, I dont remember where to go to find my ipod which is somewhere in my house, can someone indicate me how to do it ?

  • No sound from front center and

    Ok so i have a Audigy 2 ZS, all the speakers are working BUT, the front center sound comes from the back right if it. When I change the jacks over I get no sound what so ever out of the sub and center speaker. HELP!!!!

  • How to create views in OBIEE?

    Hi everyone, I'm new to OBIEE. My requirement is i need to apply different filters to each columns in a report. But if i apply any filter it is applying to all the columns. For example, My report column is something like StudentsPassed || StudentsFai