I've been hit by malware disguised as an Adobe update. It is preventing me contacting Apple support and blocking other contacts. I have deleted the downloads but the problem persists

My laptop has just been hit by malware disguised as an Adobe update. I deleted the download immediately and restarted but the problem persists. The malware has created a new search page, endless ads but more dangerously is creating hyperlinks hidden in normal webpage text. It is also blocking access to Apple directly and blocking me logging on to my bank etc

Please review the options below to determine which method is best to remove the Adware installed on your computer.
The Easy, safe, effective method:
http://www.adwaremedic.com/index.php
If you are comfortable doing manual file removals use the somewhat more difficult method:
http://support.apple.com/en-us/HT203987
Also read the articles below to be more prepared for the next time there is an issue on your computer.
https://discussions.apple.com/docs/DOC-7471
https://discussions.apple.com/docs/DOC-8071
http://www.thesafemac.com/tech-support-scam-pop-ups/

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          From: Anubha Goel <[email protected]>
    To: rubyrose1950 <[email protected]>
    Sent: Sunday, April 26, 2015 10:42 PM
    Subject: You have been mentioned by Anubha Goel in Re: Adobe Reader Updater has been 'downloading' for over a week now...it is preventing me from signing out and closing my mini Mac, can't close down. The window will not close ever, just keeps spinning around...help! in Adobe Community
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