I've been trying to backup my ipod for two days and now get this message - An error occurred while backing up this iPod (0xE8000084). Would you like to continue to update this iPod?
I've been trying for the last two days to backup my ipod touch before I sync. Now I get this message.
It's likely that your backup is corrupt. Try deleting the backup, then right click on the name of the phone in iTunes and choose "back up". To delete go to iTunes Preferences, Devices tab. Highlight and delete the most recent backup. Note that sometimes deleting this way leaves some garbage around that can still interfere with a new backup, so you should verify that the backup folder is empty.
from: http://support.apple.com/kb/HT4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key.
Similar Messages
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an error occured while trying to update i tunes version 500...it read an error occured while backing up the ipad (-5000)would you like to continue..to contunue will result in loss of all contents on ipad...i don't want that to happen....my first time doing any of this....
am i replying to myself.......this is confusing.....where is my answer?
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to version 5.1.1 and everytime while backing up, around the same spot it says, An error occurred while backing up this ipod. (-43) would you like to continue to update this ipod? Continuing will result in the loss of all data
Try a manual install, as outlined in link below.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
I am trying to update my iPhone to 5.1 and a window comes up saying: "An error occured while backing up this iPhone (-5000). Would you like to continue to update this iPhone? Continuing will result in the loss of all contents on this phone." Any help out there? Thanks.
continue to updatae your phone.
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I am trying to download iOS5 on my iPad and this is the message : "an error occurred while backing up this iPad (-37). Would you like to continue to update this iPad? Continuing will result in the loss of all content on this iPad" Pls advise what is my next step
continue to updatae your phone.
-
I've been trying to upgrade to iOS5 for the past half day. I keep getting:
"An error occurred while backing up this iPhone (-50). Would you like to continue to update this iPhone?
Continuing will result in the loss of all contents on this iPhone."
I think I have been on every forum the Internet has. This means:
-Yes, I have tried restarting my computer
-Yes, I have tried using a different USB port
-Yes, I have tried doing the whole DFU mode thing
-Yes, I have tried freeing up some drive space from both computer & iPhone
-Yes, I have tried removing MobileSync folder from AppData
-Yes, I have tried Airplane mode and Bluetooth Off
-and Yes, I think I have waited long enough....!
Please help.. I'm hopeless. lol.. and no i dont want to lose all content on my iphone
Message was edited by: yazanfromnashvilleThis is the correct steps to solve this problem:
1. Cancel the update (with the backing up error, of course)
2. Do a manual backup
3. Do a manual restore (your password to unlock your backup file is your AppleID password, not your IPhone keypad password)
4. Now Update your phone. This time the backup should work.
5. After it is updated, it will automatically restore, if you choose to restore not to set up a new phone.
And yes, copy all your photos manually. Your backup probabally won't include photos.
If this still doesn't work, try to stop your anti-virus software. -
I don't understand this error. I have gotten it at least seven different times while trying to update to iOS 5.0. Can anyone help me? It asks if I want to continue, but says that if I do all data will be lost.
An error occurred while backing up this iPhone (-402653081). Would you like to continue to update this iPhone?I solved my issue.
She had a ton of photos & videos on her phone. I manually moved those off to the phone and on to the computer.
I went into iTunes preferences/devices and deleted all but one backup of her phone (kept the latest one just incase). Then I did my own backup by right-clicking the phone in iTunes, on the left side.
Then I selected the update, let it fail and proceeded to update it knowing it was going to erase ALL data. Once it was done restoring, and updating to i0S5, I restored from backup successfully.
Everything was there, Aps, Contacts etc.
Hope this helps someone. -
iOS 5 seems to work on my ipad, but apparently something went wrong when restoring. I lost music and movies, and when I connect the ipad to my macbook, I get the message that itunes was interrupted when restoring. I try to restore again and I get the message "An error occurred while restoring this iPad (-50)." What happened and what should I do?
I have had the same issue since day 1 of the ios5 installation. I always hit "Cancel" and then the iPad eventually shows up again in iTunes. Then a few hours later, I get the same message again. Annoying, but I've not found a way around it.
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I received this error message while trying to update my iPad2 to iOS 5. "An error occurred while backing up the iPad (-5000). Would you like to continuet o update this iPad? Continuing will result in the loss of all contents on this iPad." I clicked Cancel. What do I do now???
continue to updatae your phone.
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I am hoping for some advice on an error message I keep getting-see above. Thanks!
continue to updatae your phone.
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I am trying to update my ipod touch 4 and I am getting a message that says "An error occurred while backing up this ipod - (5000) would you like to continue to update this ipod? Continuing to update will lose everything on this ipod." How can I fix?
It's likely that your backup is corrupt. Try deleting the backup, then right click on the name of the phone in iTunes and choose "back up". To delete go to iTunes Preferences, Devices tab. Highlight and delete the most recent backup. Note that sometimes deleting this way leaves some garbage around that can still interfere with a new backup, so you should verify that the backup folder is empty.
from: http://support.apple.com/kb/HT4946
The folder where your backup data are stored varies depending on the computer's operating system. Make sure the backup folder is included in your periodic data-backup routine.
iTunes places the backup files in the following places:
Mac: ~/Library/Application Support/MobileSync/Backup/
Windows XP: \Documents and Settings\(username)\Application Data\Apple Computer\MobileSync\Backup\
Note: To quickly access the Application Data folder, click Start, and choose Run. Type %appdata% and click OK.
Windows Vista and Windows 7: \Users\(username)\AppData\Roaming\Apple Computer\MobileSync\Backup\
Note: To quickly access the AppData folder, click Start. In the search bar, type %appdata% and press the Return key. -
I keep getting the message"an error occurred while trying to access the service". does anyone know what i need to do to resolve this problem. I am trying to convert a PDF file for ms word?
Adobe Reader is free; but you may have paid for the ExportPDF service.
Contact Adobe Customer Care and click on the Still need help? button to chat with an agent.
[topic moved to ExportPDF forum] -
I am trying to update to ios6, on my iPad 2 . I get a message saying "error occurred while downloading ios6" can anyone help.?
Sorry to hear your Adobe experience has been less than stellar. I'll try to help...
1. Photoshop 14.2.1 is now two releases out of date. You might want to go to your Creative Cloud application and ask it to install Photoshop CC (2014). Earlier this year Adobe released 2014.0 as a separate install that can live side by side with 14.2.1. Then just a few days ago they released 2014.1 as an in-place upgrade to 2014.0.
2. You may be able to update Camera Raw directly to version 8.6 by a link from this page:
Keeping Photoshop Up-To-Date
Best of luck to you. Please let us know here if these things help.
-Noel -
I am trying to send a message with an attachment, I get this message: An error occurred while sending mail. The mail server responded: 5.3.4 Requested action not taken; To send your message, please sign into your account online first and solve a puzzle. (Sorry for the inconvenience--these puzzles help us stop spammers.). Please check the message and try again.
== TodayMe too (with Thunderbird). EXCEPT it reads
Requested action not taken; This account is currently blocked from sending messages. If you don't think you've violated the Windows Live Terms of Use, please contact customer support...
Occasionally the mail "sends", but it is unpredictable. Tech Support at Qwest (for q.com under Windows Live) does not find a problem at their end.
More suspiciously, the same account accessed from my Mac does not seem to exhibit this problem. Have reloaded T'bird. Recurred again. -
I get the message "an error occurred while processing this directive" but no hint of what the error
I am trying to download Photoshop for the first time. I get the message "an error occurred while processing this directive" but no hint of what the error is or what I should do about it.
Graham which version of Photoshop are you referencing? Also which operating system are you using? Finally can you please post a screen shot of your error message?
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