I've been trying to change my security question because I forgot the answers and I've read the article saying how to but the option isn't showing up. Like "send reset email to your rescue email"

Help

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95526)

Similar Messages

  • How can i change my security questions? i forgot my answers, and i can't download an app

    how can i change my security questions? i forgot my answers, and i can't download an app.

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (76390)

  • I'm trying to change my secret question because I forgot to answer. Followed all the instructions, but not yet I receive a message to let me change the answer, I tried more than once, but without an answer

    I'm trying to change my secret question because I forgot to answer.
    Followed all the instructions, but not yet I receive a message to let me change the answer, I tried more than once, but without an answer

    See this thread:
    https://discussions.apple.com/message/23280567#23280567

  • I have been trying to change my security questions and im not getting the emails to do so

    ive been trying to change my security questions but it wont send me a email

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699
    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
    You can also go to the ExpressLane at https://expresslane.apple.com and then iTunes > iTunes Store > Password and Security Questions and fill out the form.

  • HT5312 What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

    What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • Team, I am trying to change my security question because I forgott the answer

    How can I change my security question because i forgott the answer

    Go to iforgot.apple.com.Enter your Apple ID
    (reset your password)Then Go to My Apple ID(sign in with new password)
    Note: I skipped right over Password and Security section
    and entered an Alternate email address. (This probably didn't matter).
    So just go to Password and Security and reset answers.(they should be there)
    If their not there then repeat steps and enter an alternate email (save it) then go to password and security...
    The questions should be there to reset...
    Entering an alternate email probably didn't matter but that's what I did too. I deleted alternate email after I resettled the answers in password and security...
    Note: resetting your password should allow you to reset your questions/answers.
    Hope this now helps you...

  • HT5312 I need to change my security questions because I forgot them and I don't know how.

    I need to change my security questions because I can't remember them. how do I do it?

    Welcome to the Apple community.
    Start here, and reset your password, you will receive an email with your new password, then go tomanage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • I tried to reset my security questiona because i forgot them. And i need i guess a security email to recover it

    I Need to find a way to reset my security questions and i want to use the rescue email thing or change my security questions.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (125359)

  • I need to change my security Questions because I forgot

    How Can I change my Security questions?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104482)

  • HT5312 rescue my email address so i can change my security questions because i forget my answer

    I cant remember my password answer of security and how can i change my password of security question. also i cant find to change my password to make rescue my emaill address to let me change my password answer of security question?

    You won't be able to add a rescue email address to your account until you can answer 2 of your questions, if you don't already have one then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address to your account for potential future use

  • I have not been able to figure out how change my security questions because i forgot the answers to them.

    i forgot my security question answers.how can i recover them or change them

    Do a forum search or look at More Like This on the right side of this page.
    This is asked and answered very often.

  • How do i change my security questions because I forgot them ?

    I forgot my security questions how do i change them please i need the answere as soon as possible thank you

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106601)

  • How can I change my security questions if I forgot my answer to them?

    Please help.

    The same thing happened to me. You will have to contact Apple support in order to change them. Sorry! ;(

  • How can I change my security questions? I forgot my passwords

    I was wondering if I can change my security questions because I forgot my passwords to them.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I can not  choose to send an email to your rescue email to reset your security questions. My answer lose

    You can edit or delete your rescue email address using the Apple ID website. To edit your rescue email address:
    Navigate to appleid.apple.com using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.  (
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    My answer lose. I want reset security  questions answer

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

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