I've been trying to contact apple support via email for two days now with no responses from them. What's going on?
For the past two days I've been trying to contact iTunes support via email. I've emailed them in the past and they've always got back to me the same day. Now it's been two days. I'm quite disappointed that I didn't get a response yet. I'm not really sure what to do. I even tried emailing them yesterday as well with still no luck. I really feel neglected as a customer.
You mean other than the fact that it was a weekend? I don't know how much staff Apple has working on weekends, but it's likely to be less than during normal business hours. I'd suggest that you first check any antispam filters that may be in operation on your email account, and if they're not trapping messages from Apple you wait until tomorrow (Tuesday) and if you still haven't received a response try contacting iTunes Support again.
Regards.
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How do I contact apple support via email ?
hey, i need help recovering a account, however i am moving at the moment and the easiest way to get help is via email. Is there a way I can still get help via Email now ?
You can contact iTunes Support via this page :
- go to http://www.apple.com/support/itunes/ww
- click on your country's flag
- click on the Contact Support at the bottom of the left-hand column
- click on Contact iTunes Store Support on the right-hand side of the page
- then select the category for what you want to contact them about
If the problem is related to account security then your will probably need to contact them via phone as they will need to confirm your id and that it's your account : Apple ID: Contacting Apple for help with Apple ID account security -
How do i contact apple support via Email? also apple support rant
I tried by phone but the automated voice is broken and extremely frustrating. All i want to do is get another package sent so i can send my ipod off for repair/replace but so far apple have messed up in 4 different ways.
1 - Not Repairing the ipod in the first place even though they claimed they did
2 - Putting a sticker over the freepost code making impossible to send via freepost
3 - Not having an onscreen option to cancel or resend empty package
4 - Voice "recognising" automated answer machines on the support phone number
havent got to 5 yet but i predict there will be.
Any way of emailing Apple support then?Have you tried pursuing contacts on these pages (these are for U.S.):
http://www.apple.com/support/contact/
http://www.apple.com/contact/ -
How to contact apple support via email
So i forgot the security questions to my apple id and my grandma gave me an itunes gift card last christmas. I already scheduled a phone appointment but i dont have the time to be on the phone to change or reset those security questions. thats why i need to contact you via email.
You can try clicking here and filling out the form, but will probably be told to phone.
(117354) -
Haven't been able to receive or send emails for two days now!
What is going on? I can't even enter my email settings. Is the server down??
try this:
while device is powered on remove battery > replace after 30 seconds > wait 3-5 minutes for it to reboot
options > advanced options > host routing table > press the blackberry/ menu key and choose register now
>>>>>>>>>>>>>>>>>>>>>>>>~
Hope I was able to help
If you have received information that has helped you out, please give them Kudos.
If your problem has been solved, please click on the post that resolved the issue -
okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?
Apple does not offer custom colors. I'd suggest you get a skin for your iPod. Those are available in hundreds of colors and patterns and since they're not permanent, they don't affect the iPod's warranty and you can change if you ever get tired of the skin you chose.
Regards. -
hi I forgot the answer of security question and my account locked .. how can i contact apple support by email ?
Hi Ahmed,
You can contact iTunes Support by email here:
https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
How do I contact Itunes support via email so that they allow me to update my iphone apps and billing information?
See Here > Apple Support iTunes Store Contact Us
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My iPhone 4S won't turn on it's been off for two days now. I tried charging it but it makes a noise every 8 seconds,holding the buttons down and also plugging it to a computer. I need help on what to do or if anybody can tell me what's wrong with my phone
Yes ive tried a different charger and it also nothing shows when i plug it in just makes a noise
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i downloaded a song thats 3 and a half mins long and it plays for 40 seconds but i cant speak to apple about it because everytime i try find an address through this site it takes me in circles, wish a big company like this would make a site that is easy
Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting the incomplete track from your iTunes library and redownload it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes (or delete it from your iPod and re-download it via the Purchased tab in the iTunes store app).
If you aren't in a country where you can re-download music or if it re-downloads with the same problem then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
How to contact apple support using the 800-number from the Philippines?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122986) -
I cannot make a purchase on my " clashes of the clans " app? It says to contact apple support?
Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
(96728) -
I recently upgraded from iPhone 5s to iPhone 6 Plus. When I go to view my photos, all of them are blank and at the bottom, it says "Downloading..." It has been this way for two days, but hasn't really downloaded any of my photos yet. Does it normally take this long? Is there anything I can do to speed it up?
IF you are getting no messages period - not just no iMessages - then it is very likely a carrier issue. It is AT&T and not the phone. SMS travels via the carrier wave used to make phone calls - iMessages use data and go through Apple servers as you know
If you are getting no messages at all - then I wonder if your cell service is ok or if you are in an area of strong signal - then does your SIM card need to be looked at -
Can I contact Apple Support via chat or email?
And if so, can I avoid having to pre-qualify by entering my ipod's serial number? I've been through this with them, but the problem keeps resurfacing:
My ipod must be a refurbished repacement (it is a replacement) because every time they want my serial # it comes up as having been replaced, and I can't proceed any further.
I have no phone right now, and I need professional help. I think.My ipad 4th gen .I use Apple ID is : [email protected] .I dont know something goes wrong with my account so I restore 7.1 frimware . Right now I cant active to use . Enter my pass they said the usename or pass is wrong . I already use forgot pass and enter new password .But I Cant active it . I have the bill and adress and phone number of this Ipad 4th gen . So how can active it ? Please help me . Big Thanks .
My full name is HAN DIEU LUU
14863 Bol Ton Ro Ad centreville VA 20121
phone : 703 563 0916
703 629 0199
My Ipad 4th gen Serial Number : DMPL92APF189
Big Thanks . -
I cannot upgrade my iPad 2 with iOS 5.1 for a while now any hints.?
First thing to try is a reboot of your iPad. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider until the Apple logo appears. Let go of the buttons and let the iPad restart. See if that fixes your problem.
Try the update again
Settings > General > Software Update
The update servers have been very busy so keep trying.
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