I've been trying to get some results and now I'm getting pissed.

I installed Photoshop Touch on my new iPad. The screen is locked in landscape mode and is usually upside down. On Monday I telephoned Adobe, asked for a call back and got a call more than 1 1/2 hours later. I was immediately put on hold and later talked to someone who had no clue about my problem or about Photoshop. He asked me to stay on the line "for a couple minutes" and a Photoshop person would help me. I held the line for almost 2 hours and finally hung up. Is it possible to authorize me to download the app again, without a charge? I have been a loyal Apple and Adobe fan and customer for twenty years. At least.

As long you have payed once for an app, Apple allows you to download the app again, without a charge.
When you open up the PSTouch within the app store you have the ability to uninstall,install or open the app.
Did I get you right that you got a frozen UI?
Could you please double check how much free sporage you have left on your device. This could be the reason for kind of a freeze like this
-Guido

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I have produced my Family History in Appleworks over several years. This morning I tried to open some documents and now get the message "Import Error not a Presentation" so I cannot open the documents. Those that will open appear to be in PAGES layout. n

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You do not have the properties in the Bookmarks Manager (Library), but you should have it if you right-click a bookmark the Bookmarks Toolbar or in the bookmarks sidebar.
On Mac you probably do not have it if you right-click an item in the Bookmarks menu (this menu is under control of the Mac OS), but I assume that this should work if you click the "Show your bookmarks" button on the Navigation Toolbar that is next to the star to bookmark the current tab and right-click an item in the bookmarks list that opens.

I have been trying to get my iPhone to sync with a new computer. As a result I have ended up with many of my apps on the old computer, but missing from the the new one and the iPhone. How do I get the apps on the old one to the iPhone and then the new c

I have been trying to get my iPhone to sync with a new computer. As a result I have ended up with many of my apps on the old computer, but missing from the the new one and the iPhone. How do I get the apps on the old one to the iPhone and then the new computer?

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Have been trying to get a simple rollover tooltip going but haven't had any success...need some help

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start watching at 11min
http://www.youtube.com/watch?v=6_FJYN36_94
hope this helps

Hello ive been trying to get this matter token care of for the past 24 hrs and still no help im getting very upset now I paid 100 plus $$ to have this program that isn't even working I would like to speak to someone about on the phone I got a 1800 number

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Hi,
I'm sorry to hear that you are having problems but this is a user to user forum and only occasionally visited by Adobe staff. Depending on your version of Photoshop elements, you may be able to get help through the chat sessions starting here
https://helpx.adobe.com/uk/contact.html?promoid=KLXNA
If you give us details like your operating system, Photoshop elements version and the problem you ae having, someone may well be able to help you.
Brian

I have been trying to get my ibook g4 fixed from apple for 6 years now. my ram doesnt work and the logic board is f'd up aswell... i know 12 people that have had the same issue. 4 of them got there ibooks replaced. anyone know what to do?

i have been trying to get my ibook g4 fixed from apple for 6 years now. my ram doesnt work and the logic board is f'd up aswell... i know 12 people that have had the same issue. 4 of them got there ibooks replaced. anyone know what to do? all 4 ibooks were replaced outside warranty, why wont apple help me...

Apple supports most of their computer products for a 7 year period, could be that your IBook is well past any kind of help.Secondly parts are no longer being made for this machine and never will be again. Finally I find it hard to believe that nothing has been done with this for 6 years.Have you documented the reasons why you were turned down for repairs ? were the replaced Ibooks within a couple of months of warranty expiration? What model is your IBook ? At least if we knew what the model #, some of the more techy types could find out if there were any repair programs for your model.
Seems odd that you'd hang on to a non-working IBook for that long.

I have adobe editions 4.0 and I've been trying to get library books on my kobo for over 2 hours! The book goes onto my Kobo fine, but when I try to open in on my kobo it says, "Oops! The document couldn't be opened. It's protected by ADRM and is not curre

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same problem for me. I am using abe edition 3 as I don't think 4 can be used with kobo. Book has been downloaded to kobo but it can't be read as it is not authorised.Help please

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Dear Apple team,
I recently bought an iphone3GS from USA and jail broke it. Since I heard the there are lots of disadvantages I thought to unlock it officially through the original owner (in copy). He assisted me and confirmed that he unlocked it with AT& T (See the attachment). According to the instructions I restored the phone. But it is not activating with “Activation server is currently not available, please try again or try with iTunes”
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I have been trying to get a feature/functionality in my Apple system -- have asked about it in Apple stores all over the country from coast to coast, and have received no response. How can I speak with someone at Apple that will help?

Greetings whomever reads this.
I have 2 issues that Apple has not been able to resolve, that are vexing me.
1) Somehow I have 2-3 apple IDs ... passwords etc. I have purchased 2 iPads, 2 -3 iPhones, a Macbook Pro, and a Mac Mini with Thunderbolt monitor. Somewhere in that process I might have created another Apple ID, not sure. When the confusion started, I went to an Apple store, and they suggested I create a new Apple ID, against my better judgement I did, which added to the confusion. Now, every time I need to sign in using my Apple ID for anything, I have no idea what user ID goes with what password. I have gone to Apple stores several time to try to get this situation cleared up and each time they try to get me to create yet another Apple ID. Now I won't do that anymore, but the original confusion remains. How can I wipe out all Apple IDs and just have one?
2) I have been trying to get a particular functionality/feature/capability added to my Mac system. Don't want to go into detail here because someone will steal my idea and make millions. I have posed this question to Mac personnel from Geniuses, to Business Teams -- no one can figure it out. How do I get this fabulous capability I have thought up to come to life so I can make millions?
Russell
<Personal Information Edited By Host>

for #1
Frequently asked questions about Apple ID - Apple Support
I have multiple Apple IDs. Is there a way for me to merge them into a single Apple ID?
Apple IDs cannot be merged. You should use your preferred Apple ID from now on, but you can still access your purchased items such as music, movies, or software using your other Apple IDs.
If you are wondering how using multiple Apple IDs relate to iCloud, see Apple IDs and iCloud.
for #2
Apple does not accept unsolicited ideas see Apple - Legal - Unsolicited Idea Submission Policy

So I've been trying to open some Microsoft Word Documents and it says it can't be opened because PowerPC applications are no longer supported. What do I do about this?

So I've been trying to open some Microsoft Word Documents and it says it can't be opened because PowerPC applications are no longer supported. What do I do about this?

Workarounds:
1. Restore the OS X that you formerly used to run Word 2004;
2. Partition your hard drive or attach an external hard drive and install Snow Leopard (and Rosetta) so that you can "dual-boot" into Microsoft Word 2004;
3. Upgrade to Word 2011 or use an alternative program; or
4. The solution I use: Install Snow Leopard (and Rosetta) into Parallels 7 or 8:
[click on image to enlarge]
Full Snow Leopard installation instructions here:
http://forums.macrumors.com/showthread.php?t=1365439

HT2589 Someone is using itunes with my credit card without permission and I want my card number removed. Ive been trying to get this fixed for months. Im at the end of my paitience.

Someone is using iturnes with my credit card without my permission and I want my credit card number removed. I've been trying to get this matter resolved for months. I've lost all patients with this matter. I want my credit card number removed from your business.
Virginia Mezger
<Personal Information Edited by Host>

Please be aware that you are not communicating with Apple when you post in these forums. The only people who will reply to your posts are we your fellow users.
Since you don't say what resources and methods you've been attempting to get this matter resolved, it's difficult to offer suggestions. But if your credit card has been used without your permission, your primary recourse should be to your credit card company to report the unauthorized charges and have them issue you a new credit card. If your card has been compromised such as to make unauthorized charges on the iTunes Store, it's highly probably that it can be used elsewhere.
As to removing the card number from your iTunes Store account, see:
http://support.apple.com/kb/HT1918
You should be able to change or remove the card information there. If not, go here:
iTunes Support
and follow the instructions to report the issue to the iTunes Store, if you have not done so already. If you have, please post back with a summary of what they told you and perhaps someone can offer additional suggestions as to how to proceed.
Regards.
Regards.

I have a 2009 MB Pro. I have been trying to do some cleaning of files and discovered that in Finder, All Images, I am experiencing a frustrating problem. I spent a few hours trashing over 4K images and within a few hours, I had as many more. Help!

I have a 2009 MB Pro. I have been trying to do some cleaning of files and discovered that in Finder, All Images, I am experiencing a frustrating problem. I spent a few hours trashing over 4K images and within a few hours, I had as many more. I did a couple of thousand trashed images and half hour later, more arrived. There are a lot of images that seem off the internet, including gif.s, png.s. Help!

First, back up all data immediately, as your boot drive might be failing.
There are a few other possible causes of generalized slow performance that you can rule out easily.
Reset the System Management Controller.
If you have many image or video files on the Desktop with preview icons, move them to another folder.
If applicable, uncheck all boxes in the iCloud preference pane.
Disconnect all non-essential wired peripherals and remove aftermarket expansion cards, if any.
Check your keychains in Keychain Access for excessively duplicated items.
If you have more than one user account, you must be logged in as an administrator to carry out this step.
Launch the Console application in the same way you launched Activity Monitor. Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Select the 50 or so most recent entries in the log. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V). You're looking for entries at the end of the log, not at the beginning.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some personal information, such as your name, may appear in the log. Anonymize before posting. That should be easy to do if your extract is not too long.

Okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

okay so i have been trying to contact apple for days now but i was just thinking why do we have to only choose between white or black for the digitizer? would i be able to send my ipod into apple to get it customized to a different color besides that?

Apple does not offer custom colors. I'd suggest you get a skin for your iPod. Those are available in hundreds of colors and patterns and since they're not permanent, they don't affect the iPod's warranty and you can change if you ever get tired of the skin you chose.
Regards.

I've been trying to get the spreadsheet in numbers to be portrait rather than landscape, but cannot seem to be able to work out how. Maybe it's not possible, does anyone know how?

I've been trying to get the spreadsheet in numbers to be portrait rather than landscape, but cannot seem to be able to work out how. Maybe it's not possible, does anyone know how?

Open the inspector by selecting the menu item "View > Show Inspector", then click the "Sheet" segment at the top, then click the landscape button in the "Page Layout" section:
I suggest you download the free Users Guide from Apple. Here's the link:
http://support.apple.com/manuals/#productivitysoftware

I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?

I have been trying to get the full version of lightroom after using a trial version but it says something about "GB" ? And i need to log into different account or set up a new one? Please help?

I would love to give you more information but i cannot access that page again? i can add Lightroom to my cart but when i go into my cart it says there is nothing in there? I have a red bubble above "my cart" with a number 4 in it to show there is something there but there is not? It just wont let me buy anything?

I've been trying to get some results and now I'm getting pissed.

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