I've been using a trial of FCP x 10.1.4, went to buy and it's 10.2 - I don't want 10.2 because I'm not running the updated OS. Can't I buy 10.1.4?

I've been using a trial of FCP x 10.1.4, went to buy it and it's trying to sell me 10.2 - I don't want 10.2 because I'm not running the updated OS and don't want to. I have cameras that run off of OS 10.9.5. so need to keep that OS. Is there a way I can just buy the version I used in the 30 day trial (10.1.4)? It runs fine on my current OS.

I'm on latest version of OS X, FCPX, LPX and FCPXML export ingests into LPX just fine.

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After running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened??

I was running the newest version of Snow Leopard, and after running Software update, I can no longer run, open, sync or use iTunes in any way. PLEASE what happened?
I really regret that I said "OK" to Software Update message... after Software Update of these updates on 7-26-11:
Migration Assistant Update for Mac
Mac OSX 10.6.8 Supplemental Update
Safari
iTunes
Remote Desktop Client Update
Now I get a message:
iTunes cannot be opened because of a problem
Check with developer to make sure iTunes works with this version of Mac OSX. You may need to reinstall the application. Be sure to install any available updates for the application and Mac OSX.
Process:         iTunes [5092]
Path:            /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier:      com.apple.iTunes
Version:         ??? (???)
Build Info:      iTunes-10315501~1
Code Type:       X86 (Native)
Parent Process: launchd [111]
Date/Time:       2011-07-26 12:08:18.568 -0500
OS Version:      Mac OS X 10.6.8 (10K540)
Report Version: 6
Interval Since Last Report:          504736 sec
Crashes Since Last Report:           20
Per-App Crashes Since Last Report:   13
Anonymous UUID:                      B8B5EE28-970A-4E79-949B-EA2DD6E6DAA2
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @loader_path/libgnsdk_musicid.1.8.2.dylib
Referenced from: /Applications/iTunes.app/Contents/MacOS/iTunes
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
Model: Macmini3,1, BootROM MM31.00AD.B00, 2 processors, Intel Core 2 Duo, 2.26 GHz, 2 GB, SMC 1.35f1
Graphics: NVIDIA GeForce 9400, NVIDIA GeForce 9400, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x90), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HTS543216L9SA02, 149.05 GB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: External HDD, 0x1058 (Western Digital Technologies, Inc.), 0x0704, 0x24100000 / 2
USB Device: Hub, 0x0424 (SMSC), 0x2507, 0x26400000 / 2
USB Device: iMic USB audio system, 0x077d, 0x07af, 0x26440000 / 4
USB Device: Hub, 0x0424 (SMSC), 0x2502, 0x26470000 / 3
USB Device: Deskjet D4300 series, 0x03f0 (Hewlett Packard), 0x1f04, 0x26471000 / 5
USB Device: GD-0608-U, 0x056a (WACOM Co., Ltd.), 0x0021, 0x04700000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x04500000 / 3
USB Device: Hub in Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x1003, 0x04300000 / 2
USB Device: Apple Optical USB Mouse, 0x05ac (Apple Inc.), 0x0307, 0x04310000 / 6
USB Device: Apple Pro Keyboard, 0x05ac (Apple Inc.), 0x020b, 0x04330000 / 5
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8216, 0x06110000 / 5
FireWire Device: unknown_device, Unknown
FireWire Device: d2 DVDRW FW, LaCie, Up to 400 Mb/sec

Same thing happened to me and I get the same error message. These are the programs that don't work
mail
keynote
pages
all Office 2011 programs
safari

My firefox updated this morning. Since the update I can no longer post to facebook. Any thoughts? Other browsers work. I am using Windows 7 and Firefox 10.0.1

My firefox updated this morning. Since the update I can no longer post to facebook. Any thoughts? Other browsers work. I am using Windows 7 and Firefox 10.0.1. All was working fine yesterday.

BTW, I can read everything just fine, but when enter information to post and press the post button, nothing happens. I have another computer running Win XP and firefox 8.x and all is fine.

I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my Mac computer and still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help?

I've twice tried to use iTunes match. It stalls in step 2. I've rebooted my iMac computer and it still stalls. Apple's taken the $25 but not delivered the service. Can I get some personal help? There are 12,733 songs, a few dozen of which are not going to be in the Apple music library because they are unique to my collection. Also, some titled "Track XX" and no artist. I assume these would either not upload or else just be uploaded. But, after an overnight of step 2, the iTunes match program was still on song number 7384 or 12733 (it was on that number for over 12 hours). Looking in the music library, activating the iCloud icon and status fields, there were hundreds of songs with the status "waiting."

Lmwilliamson wrote:
Kernel panics:
After taking my late 2009 15 inch macbook pro to the apple store, the genius completely erased my computer and reinstalled the Mac OS X software, but the problem still persists.
I also took it to my college tech support center, they tried to take the ram out and reinsert it and clean up the dust, but the problem still remains.
I am able to use my computer in Safeboot mode (only)
Well it could still be a software problem if you installed a third party program after the OS X wipe and install, because by booting into Safe Mode it disables certain functions of OS X and hardware. Check for updates or problems for all your third party software, include everything, including menulets, System Preference panes, hacks and so forth.
If you restored any sort of software from backup like TimeMachine, it likely was corrupted data and now is returned.
If the college tech support found a lot of dust clogging the rear exhaust vents behind the fans, then likely the heat damage done to the machine has already occured and can't be reversed. Video cards are usually first to go, which Safe Mode does disable the video card somewhat.
Run through this list of fixes, it's systematic in nature, also has a Hardware Test to see what's going on
..Step by Step to fix your Mac
Too bad this is occurring to a mere 4 year old machine, but dust will do that. Here is the culprit that Apple doesn't tell anyone about.

I have a laptop mac 3 years old i did not pay the extend warranty plan, so know i can't update the iPhone 5 because thai do not accepted a update for iTunes the new version what i have to do call to apple or make repair

i have a laptop mac 3 years old i did not pay the extend warranty plan, so know i can't update the iPhone 5 because thai do not accepted a update for iTunes the new version what i have to do call to apple or make repair

You need to be running Mac OS X 10.6.8 or newer to sync the iPhone 5; this may require buying a Mac OS X 10.6 DVD from the online Apple Store. OS upgrades aren't covered by the warranty.
(77198)

(Software Update) The update "QuickTime can't be saved.

I have gotten the following failure repeatedly on every attempt (about 5x) of QT 7.5 update. I have successfully used Software Update to get to OS X 10.5.4 but the QT 7.5 update has not succeeded.
The Software Update status window says' Downloading 1 item Expanding and verifying QuickTime...'
The error message is 'The update "QuickTime" can't be Saved. Software Update could not expand the package correctly.'
Based on the QT discussion board i am wondering if it is even a good idea to get this 7.5. However the iTunes 7.7 says that it requires QT 7.5. I am at iTunes 7.7 now. The reason is I read that I need to be on 10.5.4 OSX and iTunes 7.7 before downloading iPhone OS 2.0.
thanks

I was using Software Update, which is supposed to know the correct version. Once, I did try to get the Leopard version off the downloads web page and the disk failed to mount. After your reply I tried again from the downloads page and this time it worked.
So problem solved, but I have no clue why...I had just rebooted... but I had rebooted before without it helping. It seems random chance combined with enough reboots did the trick.
Thanks for your help.

HT4623 how can i update my iphone 4 that does not have the update option in the settings?

How can i update my iphone 4 that does not have the update option in the settings?

From the article you linked, scroll down to the section "Update your device using iTunes"

What do I do with the Beta 10.9.3 program I've been using these past several weeks, now that 10.9.3 is out and downloaded.......I still have 'feedback assistant' in my dock........are there files I need to do something with ??? thanx

What do I do with the Beta 10.9.3 program I've been using these past several weeks, now that 10.9.3 is out and downloaded.......I still have 'feedback assistant' in my dock........are there files I need to do something with ??? thanx..............75 yrs old and still swimmin' upstream.........

from : OS X Beta Seed Program FAQ
How do I get a shipping version of OS X back on my Mac?
To get a shipping release of OS X on your Mac, you can simply install the final version of the software you are testing when it appears in Software Update.
How do I leave the OS X Beta Seed Program?
To leave the program, visit the Leave Program page and follow the instructions to remove your Apple ID and your computers from the OS X Beta Seed Program. This will stop pre-release updates from appearing in the Mac App Store on your computers.
You only need to do more than you already have, if you'd rather not see future pre-release updates.

Since the update i can not open webpage,also even when i close it keeps running in the background.

since the update i can not open any webpage,ex:homepage i use www.besthomepageever,nothing open there,i tried yahoo.com same thing,plus it keeps running in the background when i close it and im asked to restart the comp.
First time in all these year i have problem like this
Thanks
Gerard
Ps,i deleted it and reinstalled it same thing

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Press the '''Alt''' or '''F10''' key to bring up the tool bar.
Followed by;
Windows; '''Tools > Options'''
Linux; '''Edit > Preferences'''
Mac; ''application name'' '''> Preferences'''
Then '''Advanced > General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?. Then restart.

My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. Why?

My mac hung up while installing an update. It took hours and still did not complete the update. I restarted my mac. Upon turning it back on, a wheel has been spinning on a grey screen. I tried to reinstall OS X from utilities, but encounter an error. What do I do?

Hey Manaskala,
First point of call on all grey screen issues is the following:
http://support.apple.com/kb/TS2570
Given this issue has appeared after a software update, I'd advise you do the following instead though:
1. Get an external hard drive, with enough space to put the entire hard drive of your Mac onto. Make sure you've safely copied any data you have off of it, as the next step will erase it.
2. In the recovery HD of your machine, use Disk Utility to format you EXTERNAL hard drive with the partition table as GUID, and the format as Mac OS Extended (Journaled).
3. Get out of Disk Utility, and click Reinstall Mac OS X.
4. When asked where, choose to install onto your external hard drive.
5. When the download and installation is complete, your Mac will reboot into a clean fresh setup screen. Make your user account an administrator, and make up a name and password; I use 'Test' and 'test'.
6. Your machine is now running from the external hard drive, not the internal hard drive, so don't be alarmed when you don't see your files.
7. Open the finder, you should see 'Macintosh HD' in the sidebar. This is the internal hard drive of your computer.
8. Open Macintosh HD, and copy out the following folders into a new folder on your desktop:
-Users.
-Applications.
-Library. (This only needs to be done if you use 3rd party software that saves things in the /Library, do a quick google and see if it does e.g. Photoshop, Protools).
9. When these have copied (it'll take quiet a while), you can now use Disk Utility to erase your hard drive. Don't erase Macintosh HD but the ENTIRE hard drive on the inside of your Mac, and as Thomas A Reed mentioned, there was likely an existing issue on your HDD so please go to Security Options and choose 'Zero Out' before clicking erase. This will rebuild the partition table which was a possible cause of the failed update.
10. Reboot the machine holding 'Option', go to recovery HD.
11. Choose 'Reinstall Mac OS X', this time onto your INTERNAL hard drive.
12. When this is complete, make another admin user called test and password test, like you did last time.
13. Run Software Update from the  menu of your Mac.
14. In the Finder, you should see your external Hard Drive. open it up, inside that you should see your desktop etc, and on the desktop will be your folder containing Library, Applications and Users.
15. Go to Finder up next to the  and choose File -> New Finder Window.
16. In your second finder window, open up Macintosh HD (through the Go -> Computer menu), and go to your Users folder.
17. Open the Users folder in your first finder window, and copy your user folder (has your name on it) into the second user folder (the one inside Macintosh HD).
18. This might take a while.
19. When complete, go to System Preferences -> Users and Groups and unlock the padlock.
20. Click the '+' sign, and make a new administrator user.
21. Now, the fun bit. Note the name of your user folder you copied, e.g. 'Nathan', containing all of your stuff. Note the difference between your user folder (has your name on it) and the Users folder (contains YOUR user folder, guest folder and shared folder).
22. Make the ACCOUNT NAME of your new adminstrator user the EXACT name of your user folder (normally lower case and without spaces), this is case sensitive folks. Your full name can be whatever you want, usually your full name.
23. Then click create. You should be informed that a home folder with that name in it already exists in the Users folder, would you like to make your new account from that folder? say YES!
24. When this is complete, log out of the Test user, log into your new account we've just made, all your stuff should be there.
25. ???????
26. Profit.
There's a few little bits that may need to be cleaned up afterwards, applications folder from your external hard drive should replace the applications folder on your internal hard drive, if the previously mentioned /Library folder contained important goodies then that should replace the /Library folder on your new Mac.
Hopefully that will help you out, straight after that is done make sure your stuff is there, erase your external hard drive and turn on time machine!

Error Msg: "The update "iTunes" can't be installed"

Hi, I'm trying to do a software update for iTunes and I got this error message: "The update “iTunes” can’t be installed". It then said that it could not be verified. Any ideas why and how do I get around it?

With that one, I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/

I recently updated my wifes iphone to v5 so that it could hotpoint with our new ipad. I downloaded her photos from the iphone to our imac but they were deleted from the iphone in the update. Can you import photos onto the iphone from the imac?

I recently updated my wifes iphone to v5 so that it could hotpoint with our new ipad. I downloaded her photos from the iphone to our imac but they were deleted from the iphone in the update. Can you import photos onto the iphone from the imac?

Are you both using different Apple ID on iTunes?
Here's some links to get you up to speed about Home Sharing
Understanding Home Sharing
http://support.apple.com/kb/HT3819
Setting up Home Sharing
http://support.apple.com/kb/HT4620
Message was edited by: ckuan

You can not install the update "iTunes" [10.6.3]

Hi everyone, on my MacBookPro a few days ago the itunes suggest me an update to 10.6.3. After the verify procedure/download,as every time ,comes the windows within the installation info, but when i start the installation (from the button) comes a popup titled "You can not install the update "iTunes" ---- Unable to verify the update: This could be corrupted during download. The update will be downloaded and checked the next time you run Software Update. ----
...BUT NOTHING EVERY TIME SHOW ME THE SAME ERROR
Anyone kwon the solution ??
Thanks in advance..

I'd try updating using a .dmg installer downloaded from the Apple Website:
http://www.apple.com/itunes/download/

I can not install the update from adobe media encoder

I can not install the update from adobe media encoder for MPeg 2 DVD, it will not install error code U44M2P28

Would you have any screenshots, filename and the exact URL that you used to download Flash Player. Can you also, please provide your system configuration to help us identify the issue.
Thanks,
Anamika
Adobe Team

HT1349 I can not run the scanner in my main user, but only the second user and the same thing with updating apps! Why is this happening???

I can not run the scanner in my main user, but only the second user and the same thing with updating apps! Why is this happening???

Welcome to the Apple Community.
Enter the details of her second account at system preferences> mail, contacts & calendars.

I've been using a trial of FCP x 10.1.4, went to buy and it's 10.2 - I don't want 10.2 because I'm not running the updated OS. Can't I buy 10.1.4?

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