I've bought an USB-to-ethernet-adapter and a minidisplay-port-to-VGA-adapter. But I can't use them at same time. At first, I plugged those two adapters and only the USB-to-ethernet worked. Tried restarting the mac then only VGA adapter worked.

I've bought an USB-to-ethernet-adapter and a minidisplay-port-to-VGA-adapter. But I can't use them at the same time. At first, I plugged those two adapters and only the USB-to-ethernet worked. I tried restarting the mac then only the VGA-adapter worked. I also tried to reinstall the OS.
I'm using new 13-inch MacBook Air early 2015. OS X 10.10.3.

Thanks Malcolm - Do you think it might be worth trying to flash the firmware on these cases - there seem to be updaters available on Prolific's website. Obviously I'd have to do it on a PC. I've emailed Prolific asking them about my problem. No reply as yet, and I'm not holding my breath! Do you know if there are any other posts on these boards relating to Prolific? Stupid question really - I'll just do a search...
Thanks again for your post. Cheers from Bonnie Scotland.

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TS1292 Hi I was gifted with two iTunes cards for christmas but I can't use them. They can only be used in the American store and I am Canadian with a Canadian account. What an I do?

I am canadian and was given two gift cards for Christmas but cant use them. I get the message that they must be in the american store
Help

Correct. Gift cards can only be purchased and redeemed in the country of origin. Given that it's the holidays you might consider gifting them to a needy child in your church.

My photos are in the Library, but I can't use them

Hi. I recently added a ton of photos to my library that I had in my email. They are there but I can only access them through the pictures file and cannot use them at all in iphoto. I have tried to import them into the library (even though they are there) and I get a message saying they are unreadable even though they are jpg's. So my question is, how can I get it so I can use these for slideshows etc? I mean they are on my computer in the library folder but just can't be used and don't show up unless I go through the pictures option. They aren't on the page where it says library with all the sub folders.
Hope this makes sense to someone out there because it is confusing as heck to me! I just want to be able to use these photos.
imac Mac OS X (10.4.8)

lookinforhelp:
Welcome to the Apple Discussions. Where are those image file located? It sounds like they are located somewhere inside the iPhoto Library folder and iPhoto will not import any file located there. So move them to the Desktop and import from there. Never put any file inside the iPhoto Library folder via the Finder or move, rename or edit any file or folder via the Finder.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.

I have a iphone 3gs that I recieved from ATT and I bought on iTunes 3 ringtones that downloaded to my purchased folder and can play them there! but I can't use them as ringtones for some reason! why?

They downloaded and installed but not as ringtones but as music and I can't move them to ringtones no matter what I try! I download the rintones from iTunes.

I have an iphone 3g, when I try to download ringtones now I get msg indicating I need ios 5.0. Is 3g supported? I used to be able to download with no problem before. I bought my phone from att.

HT1688 I added extra GB for my IPhone but I can't use them how to I program my phone to use the storage

How do I use the extra GB I purchased?

You cannot add mnore memory to your iphone at all.
You purchased more icloud storage. This has nothing to do with the memory on your iphone.

My MacBookPro 10.7.5 had been streaming tv thru the mini port/HDMI cable. Suddenly it stopped working. My tv screen is now black. I have tried restarting the computer with the cord connected. The computer is otherwise working.

I had been streaming tv with my MacBookPro 10.7.5 for several years using a cord from the mini port to the HDMI plug on the TV. Suddenly it stopped working. My computer otherwise works fine but there is my computer screen image is no longer being transmitted to the tv. The tv is black. I have it on the correct input.
I tried restarting the computer with the cord attached. Thanks in advance.

Test the cord on another external display or test with another cord.
Ciao.

After the upgrade to 3.6, my flash player crashes while I'm trying to play Farmville. I have tried updating the flash player. I have tried restarting the computer. Nothing is working.

Last night, my system was still using Firefox 3.5.8. I was playing Farmville on Facebook and everything was working fine. This morning, I log onto my computer and find that I am upgraded to Firefox 3.6. I have been trying to play Farmville all morning, and the Adobe Flash Player keeps crashing. I have tried to update the Flash Player. I have tried restarting the computer. Nothing is working.
== URL of affected sites ==
http://facebook.com

To anyone experiencing this problem after trying the steps I posted above, try this potential solution:
# Open Tools->Add-Ons->Plugins, find Shockwave Flash, and press Disable
# Hold down the '''Windows logo key''' and press '''R''' to bring up the ''Run'' dialog.
# Type '''%APPDATA%''' and press OK.
# Open the Adobe folder
# Right click on the Flash Player folder and press '''Rename'''. Type in ''Old Flash Player'' as the new name.
# Go back to the Application Data or AppData folder. (On Windows XP, click '''Up''' in the toolbar. On Windows 7 or Vista, click AppData in the address bar)
# Open the Macromedia folder and repeat step #5
# Go back to the add-ons window from step #1, and press Enable on Shockwave Flash
# Try Farmville, Youtube, and other affected sites to see if the problem is fixed.

Uptated to iOS 5 on my ipad2 and now all of my apps that weren't preinstalled on the iPad crash immediately after opening. I already tried restarting the ipad and that didn't work.

Uptated to iOS 5 on my ipad2 and now all of my apps that weren't preinstalled on the iPad crash immediately after opening. I already tried restarting the ipad and that didn't work. I really don't want to have to do this with 100+ apps. Or sit through a complete restore...

Try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.

My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!

My iPhone crashing after latest IOS Update. Screen is not working anymore. I cannot use buttons, the screen is freezing up.Only thing I am able, is to 'restart' the phone. Now it does it after 5 minutes itself! Already removed en reset phone, no success!
Can anyone help me?

Hi there Cinthia88,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.

All names in phone got erased automatically.I tried restarting the phone,didnt work.How do i recover names in phone book?

All names in phone got erased automatically.I tried restarting the phone,didnt work.How do i recover names in phone book?

That's an iCloud issue. Go to Settings > iCloud and turn off your Contacts, choose to keep the info on your phone, and then restart your phone, and then turn Contacts back on. If that doesn't work, delete your iCloud account from your phone, choose to keep the info on your phone, and then add the account again. If that doesn't work, go to settings > general > reset > reset network settings, and reconnect to your wifi network. If that doesn't work, restore from either an iTunes or iCloud backup.

I have an apple trackpad that shows that it is connected to Bluetooth but it does not respond. I have tried restarting the computer and turning the trackpad off and on but it will not work. Anyone have any ideas on what is going on here?

I have an Apple Trackpad that shows that it is connected with Bluetooth but it is not responding. I've tried restarting the computer, disconnecting and reconnecting and also turning the trackpad on and off but it simply does not respond. Does anyone have any idea on what is going on here?

There are reports of similar behavour but generally it is due to battery connections. Is the indicator light working steadily or does it blink or even not function. Here is the Apple document dealing with some of the problems.
http://manuals.info.apple.com/MANUALS/1000/MA1544/en_US/Magic_Trackpad_UG.pdf
Is your machine within the guarantee period or under Apple care. If so, return it to any apple retailer for examination and possible replacement.

I have an Apple MacBook Pro with 2 USB ports and a MiniDisplay Port. I also have an HDTV with a HDMI port. How can I use the TV as a display without any tethering wires between my computer and the TV?

I have an Apple MacBook Pro with 2 USB ports and a MiniDisplay Port. I also have an HDTV with a HDMI port. How can I use the TV as a display without any tethering wires between my computer and the TV? I have a MiniDisplay Port to VGA adapter, but there are two issues with it: The new display doesn't have a VGA port, and even if it did, I wouldn't want to have my mac constantly attached to the display by a cable. I was looking for a way to use the TV as a display without any wires. Is there some type of bluetooth setup I could use? Please let me know if you have any suggestions.

As I wrote above, I think you should look into the Apple TV yourself. The best place to find information about what it can and can't do and to ask your own specific questions is probably in the Apple TV forum, here:
https://discussions.apple.com/community/appletv/appletv

I just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

i just restarted my mac then suddenly when it boots,disk utility came and says different option like repair disk, get help, reinstall OSX and I tried to click disk repair but it says that I am um able to repair the disk

It sounds like your hard drive either has a software problem that Disk Utility cannot fix or that the HD has failed (mechanically).
Your Mac may have booted either to your recovery partition or to internet recovery in an attempt to repair the drive- I can't tell from your post.
I'll assume that it was the recovery partition.
Try to boot into internet recovery (hold down option command R at restart), and see if you can repair your HD with Disk Utility. You should also repair permissions while you're there.
If that doesn't work, try to boot into single user mode (restart, hold down ⌘S until you see a black screen with white text) and repair your hard drive. Here's a reference with directions: Repair Your Hard Disk in Single User Mode | Everything Macintosh
If that doesn't work you have a few options:
If your mac originally came with installation disks, you can try to boot from the installation disk and then see if you can repair the HD.
There is a small chance that Techtool Pro 7 will be able to repair your HD if Disk Utility can't.
If none of that works then your HD has probably failed and will need to be replaced, which is not too difficult to do yourself if you can use a screwdriver.

HT1904 I bought an album back in October and have been charged the $20 but I only got two of the 16 songs. It says purchased but I can't download them.

I bought an album back in October and have been charged the $20 but I only got two of the 16 songs. It says purchased but I can't download them. How can I get them?

You might, depending upon what country that you are in, be able to download them via the Purchased tab in the iTunes store app on your phone, and the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your computer's iTunes (or try the Store > Check For Available Downloads menu option on your computer's iTunes and see if that downloads them).
If you aren't in a country where music can be redownloaded, and you never downloaded those 14 tracks, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Recently my IMac with osx 10.4.11 has been running extremely slow. To the point where I have tried restarting.I have run Sophos antivirus software and have found nothing. Any suggestions?

Recently my IMac with osx 10.4.11 has been running extremely slow. It takes forever for Safari to switch screens. You can hear the computer constantly working. To the point where I have tried restarting.I have run Sophos antivirus software and have found nothing. Any suggestions?

First remove the antivirus software, it's possible that could be part of your problem! Slow Mac's can be caused by many different issues, including failing HD's, a HD that is too full (OS X really likes to have about 10-15% of the HD available), insufficient RAM, etc.. To troubleshoot your problem I'd recommend looking over 25 Ways to Speed Up Your Mac.

I've bought an USB-to-ethernet-adapter and a minidisplay-port-to-VGA-adapter. But I can't use them at same time. At first, I plugged those two adapters and only the USB-to-ethernet worked. Tried restarting the mac then only VGA adapter worked.

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