I've bought my iPad in may 2010, but I've not had the possibility to use it for personal reasons. last week I opened it and after switching it on I've realized that the screen is not working (I can see just half screen).whut can I do?

I went back to th shop and they want me to pay for a new one cos is no longer guarantee.It's umbelievable that a new iPad doesn't work and Apple doesn't give u back one standing the fact that is a production defect.
Whut can I do?

It may or may not be possible to verify the usage of such a technology device. And where did you get the idea that it costs $10 to manufacture and sell an iPad? I think the parts cost alone was $260, not counting manufacturing, shipping, storage, retail space, salespersons, helpdesk support, all the other overhead costs, etc. etc.
With so many people out there trying to scam the system, it will be an uphill battle to try to convince anyone that you bought it and didn't open the box for 14 months.  That's very unusual.
At some point, the store you bought something from (in this case it was Apple) has to say no.  What if it had been unopened for 2 years, or five years, or 20 years? This is what the warranty period is all about. It starts on the day you buy it and ends at the end of the warranty period, regardless of usage.
I am sympathetic to your plight but if you are able to get a new iPad (refurbished would be more likely), it will be through the kindness of Apple going above and beyond.  If you do not get one, it is not Apple's fault you waited this long and there is no requirement for them to replace it.

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