I've bought numbers & pages from the App Store but when I open either I'm being asked to use the iWork trial or buy it - Do I have to buy iWork too, and if so, why does the App Store leet you buy the apps separately if you need iWork in order to use them?
Any help would be appreciated!
Jim
Hi Jim,
Following Matt's instructions may be sufficient, but I'd recommend checking Yvan Koenig's post in this thread for a more thorough procedure.
Regards,
Barry
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Permissions you can ignore on 10.5 onwards:
http://support.apple.com/kb/TS1448
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exxronin wrote:
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More information: I have a 3 year old MacBook and had been using "Microsoft for Mac" until last week when I took my MacBook in for some upgrades- including the operating system Lion. I have been unable to use the Word, Excel, etc. programs because they are not supported on the new operating system... and I already used my 30 day trial of iWork when we first purchased the computer. I decided to buy Pages and Numbers through the App Store icon. When I open the Pages and Numbers under my Applications, I can get them to work. However, when I open old documents saved on my computer, they go into the 'old' iWork messages of that my trial has expired. How do I get the computer to automatically recognize that I've purchased Pages and Numbers?
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I'm not able to open the iBooks library
Hello there, Summerrys.
The following Knowledge Base article reviews how to access the store from iBooks:
iBooks: Frequently Asked Questions (FAQ) about iBooks and the iBooks Store
http://support.apple.com/kb/HT4059
How do I access the iBooks Store?
An Internet connection is required. On iOS devices, iBooks includes the iBooks Store. Tap the iBooks icon and your bookshelf appears. In the upper corner, tap the Store button and the bookshelf flips around to reveal the iBooks Store. From the iBooks Store, you can browse books by title, author, or genre. You can also view featured books as well as books available on the New York Times bestseller lists (United States only). Tap on a book to see more details and download a free sample. When you buy a book, it will automatically appear on your iBooks bookshelf.
If you are using the iOS 7 app, you may want to try some of the recommended steps in the following Knowledge Base article for troubleshooting the application:
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http://support.apple.com/kb/ht4211
If an app doesn't respond to your input, or doesn't perform as expected, do the following, testing after each step:
Check for app updates.
Force the app to close.
Restart your device.
Update your iOS device.
Learn more about troubleshooting apps.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.
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