I've cancelled the product with 1 months notice, system locked me out...

I still have 3 weeks notice left on my subscription yet your system will not give me access.  I've tried now 3 times and never have time to follow up, perhaps you would like to refund me last months subscription...
One of the reasons I cancelled was because your administration and support is so rubbish I have been unable to resolve the issue that stopped me using your product.

Hi thewitchx1000,
I'm so sorry that you're having trouble both using and canceling your subscription. If there's something that I can do to help here to get things working, I would be happy to.
Do you get an error message when you try to log on? Let me know if I can help.
Or, if you'd like to talk to somebody about a refund, please schedule a callback or initiate a chat session with Adobe Customer Care. Here is the contact information: http://helpx.adobe.com/contact.html?step=ACOM_membership-account-payment_stillNeedHelp. The contact options are listed at the bottom of the page.
Best,
Sara

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