I've changed my Apple ID email and password. now I can't send texts and so many things happening on my Iphone 5

please any one can help?

Hi Diboo,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
I hope this information helps ....
Happy Holidays!
- Judy

Similar Messages

  • HT5621 I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

    I recently changed my apple id email from an old one to a new one and now I can't sign out of my old one on my iPhone 5 because it says I need a password. I cannot give that password because it is part of the old apple ID. How do I change IDs?

    Hi sharonpalencia, 
    Welcome to the Apple Support Communities!
    I understand it can be very frustrating when you cannot sign in, or sign out in this case, to your Apple ID. In this situation you may need to temporarily edit your Apple ID back to the original email address so that you can sign out. Once signed out, edit the Apple ID back to the new email address and sign in. Please use the attached article for further information. 
    If you're asked for the password to your previous Apple ID when signing out of iCloud
    Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't help, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud. Complete these steps only if the Find My [Device] setting is turned on:
    Scroll down and tap Sign Out, then tap Sign Out to confirm. If you're using iOS 7 or earlier, tap Delete Account, then tap Delete to confirm.
    Tap Keep on My [Device] or Delete from My [Device]. In either case, your data remains in iCloud and will be updated on your device when you sign in to iCloud again.
    Enter the password for your previous Apple ID.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Return to Settings > iCloud and sign in with your new Apple ID.
    If you're still asked for your previous Apple ID password, continue to the next step.
    Have a great day, 
    Joe

  • My company phone was set up by our IT dept., he used his email and password, now i can't except some downloads. What do i need to do to change these to my account?

    my company phone was set up by our IT dept., he used his email and password, now i can't except some downloads. What do i need to do to change these to my account?

    It is a company phone, don't mess with it unless you get authorization from the company. The activation, and I suspect Find My Phone are all tied to the company for a reason. Unless of course you don't value your job.

  • The little 'E' that was next to my signal bars has dissapeared and now i can't send texts, make calls or go on the internet.HELP!

    The little 'E' that was next to my signal bars has dissapeared and now i can't send texts, make calls or go on the internet. WHY? HELP!

    As suggested make sure "cellular data" is ON and you have valid cellular data plan.
    That "E" sign only shows the network (Edge) or 3G (if you are in the 3G network), but it has no relation to you not been able to make regular calls or sending regular texts with network signal (in the form of bars) being present.
    Double check if you have credit in your phone (in case of pre-paid) or if you have reached your limit (in case of post-paid)

  • I changed my Apple ID and Password, now I can't get into iCloud.

    I changed my Apple ID and Password, so now when I get on my iPhone it asks me for my password to my old Apple ID, which doesn't work. I've gone into settings to change the Apple ID, but it won't let me. I've tried to delete the account, but it asks for my password. Any idea what I'm doing wrong?

    saschuck1217 wrote:
    I called Apple Support. The solution is absolutely ridiculous. You have to go back and change your Apple ID to your old Apple ID and then go back into iCloud and iTunes on your phone and delete or reset the account. Basically, you are supposed to anticipate these issues prior to changing your Apple ID, or else you're locked out of your iCloud and iTunes. I thought Apple was smarter than this. Very disappointed.
    Apple provided a procedure, listed in the first article I posted, that instructs you to log out of all Apple ID related services prior to changing your primary email address.  Granted, I'd like to see a reminder link listed at appleid.apple.com next to the Primary Email Address edit option, but Apple does provide a correct procedure, plus a way to fix it if you don't follow the procedure.
    In fact, the last article I linked to gives you three separate steps to try.  If the Apple Support Advisor jumped straight to step three, instead of having you try steps one & two first, then that was not correct on their part.
    1. Use your current Apple ID password
    Trying using your current Apple ID password. If that doesn't work, continue to the next step.
    2. Sign out and back in to iMessage or FaceTime
    If you are currently signed in to iMessage or FaceTime
    If you are not signed in to iMessage or FaceTime
    3. Change your Apple ID temporarily
    If signing out and back in to iMessage or FaceTime didn't work, try these steps:
    Change your Apple ID to the Apple ID you used previously. You shouldn't need to verify the email address.
    Tap Settings > iCloud and try to sign out.
    Change your Apple ID to the new email address that you want to use. You'll need to verify the email address.
    Tap Settings > iCloud and sign in with the new Apple ID.
    Complaining about an issue arising when you don't follow their instructions is like complaining that you lost all of your data because you never backed it up to iTunes or iCloud as they recommend, and you lost data after an iOS update.  In fact, the very first step of [iOS: How to update your iPhone, iPad, or iPod touch - Support - Apple] states: "Back up your device to iCloud or iTunes."  And it even includes a link if you don't know how to do that.
    When you use the Apple Support Articles properly, you avoid 99.9% of all potential problems.

  • HT204053 i have put in my apple id and password but still can not get imessage and facetime to work

    I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks

    Please try to sign in at https://appleid.apple.com
    Check if your new username/email address is verfied
    If this works, delete your account on your iPhone (Settings > iCloud)
    Sign back in

  • IOS 7 downloaded fine but I can't back up restored. Tried 3 times. Tried turning off iCloud. Now I can only receive texts and phone messages. I cannot make calls, retrieve phone messages or send any texts. When I try I just get a blank screen. HELP

    I initially tried to do this at 11:39pm last night. I cleaned up my apps, backed up to my computer and then took the plunge. It downloaded fine, everything went ok until I tried to restore backup. I received a message that there was an error in iTunes and iPhone could not be restored. I tried this three times giving up at 2:00 am. I tried again at 7:30am. No fix. Now I can open up phone and browse in safari. I can get notifications that a text was received or a phone message left but I can't receive or make phone calls, retrieve phone messages, or access any text features. Also I have NO purchased apps. I use my phone got work and this has ruined my day - please help!!

    I would start with going to O2 with the phone and making sure it's set up properly - maybe the SIM they gave you isn't quite right or their network isn't acknowleding it like it should.
    Seeing as you've tried restoring to factory settings and resetting network settings, I'm assuming you've tried restoring the phone as new, just to see if that helped at all. If that didn't help, you definitely need to get in touch with O2 and work things out with them.
    ~Lyssa

  • I changed my Apple ID email address & password and now cannot log out of or into iCloud on my phone

    The email address for my Apple ID became unreliable (bad hosting).  I went into iTunes and then into the Apple site to change it.  The site required me to change my (very old) password.  I did so.  I removed the new address as my recovery email address, because I could not change the main email to the same address as the recovery address.  I re-verified the (new) address.
    So that worked great!  Except that it's completely broken iCloud and the App Store my iPhone.
    The App Store on my iPhone 4S (Model MD276LL/A running iOS 7.1.2) does not recognize my Apple ID as having purchased anything, including the 100+ apps I've gotten and downloaded over time.  It does recognize that apps need updates.
    I'm also now getting notifications for iCloud on that same phone, which asks me to log into the old account.  If I go to the Settings to delete the iCloud account on that device (as the support site tells me), it asks for the password for the old email address (as the support site tells me), but it will not recognize either the old *or* the new password.
    I have updated iCloud on my Mac just fine.  My iPad Mini, which was attached to my employer's iCloud account by mistake, has made the transition smoothly and recognizes my old account's purchases.  My iPhone is stuck, though, and now I can't text (iMessage is confused) or use other iCloud features.
    Message was edited by: emsariel to better clarify devices

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I had the "WhatsApp" hack on my email, changed all my passwords (gmail, apple ID, etc.) but now I can't send messages through my mail app on my laptop even though it's signed in to my gmail account and is receiving messages.. How do I send msgs again

    I was hacked by the "whats app" email and had changed all my passwords (gmail, apple ID, etc), my mail app on my laptop is signed in to my gmail as per usual and is receiving mail but not sending mail. How do I get it to send mail again? Also is it ok to have the same gmail account used (as my mail and applied ID) after the hack or should I completely reset everything? Ie. get a new email address…So frustrated and confused, please help!!

    It's normal for your phone number to be grayed out in Settings>Messages>Send & Receive under "You can be reached by iMessage at" on your phone because it can't be changed.  If you phone number is listed there it should also be listed further down under "Start new conversations from".  If you tap your number there to select it, your messages will be identified to others as coming from your phone number, not your email address.
    Is you phone number listed there on your phone?

  • I changed my Airport Extreme network name and password, now I can't access my Airport Express speakers.  Help please.

    I changed the network name and password associated with my Airport Extreme and now my system is not recognizing my Airport Express speakers.
    Can someone help me get my speakers and sound system back online?
    Thanks in advance for any assistance.

    You will need to think in reverse here.
    Change the network name and password back to where it was on the AirPort Extreme and get things working that way.
    Then, change the name and password on one AirPort Express, then the second. Both Expresses will be blinking amber at this time. Power them off.
    Now, change the name and password on the AirPort Extreme.
    Power up both Expresses and they will now join the AirPort Extreme network correctly since you have programmed them with the new network name and password.

  • Hey guys! I went to Mexico over spring break and messed up my email settings. Now I can't send any emails what so ever, but I can get them. It says that an outgoing mail server smpt.live has failed. So...I need help! I haven't sent an email since march!

    #emailhelp

    Check the outgoing mail server setting. Make sure that your username and password are in there.
    Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

  • Can't send texts and all my former texts are gone

    Without any warning, all my texts have been erased.  And I can't send any new ones.  I sent a text this morning without any problems.  Didn't touch the phone after that and when I tried to send another text, I couldn't.

    the solution that i did was use itunes to restore the phone. and did the "use as new phone" option,instead of restoring it from the back up....
    here's the whole story.
    what happened was,i have to phones,iphone 4 and 4s,i swapped the sim cards,backed up itunes for bothe in different comps and did a reset on both of em'... then suddenly the Iphone 4s wasnt able to txt or call out but can receive call and text,it just cant call out thats it....
    so i did a phone reset one last time,then i used itunes to do a factory reset and after that it worked,i didnt use the old back up,i used the use as new phone,though its a bit tiring to arrange all those downloaded apps again,its worth it coz im able to text or call again after that...
    by the way,before i did the itunes reset,i already did all the other troubleshooting steps for 2 days,none helped but this...

  • TS3899 I can not send or forward emails from iphone; i can get the emails and open them just can not send them and tried rebooting but it does not work

    I am unable to send or rorward emails that I get on my iphone 4.  Rebooting did not work

    Correct the settings for the email account.  Contact the email provider for assistance.

  • I used to be able to send and receive iMessages, now I can only send not receive. It's an iPad mini

    I Used to be able to send and receive iMessages from my iPad mini, now I can only send iMessages and not receive them. It's the same withFaceTime, can FaceTime from the device but can't receive them.        

    Unable to make or receive FaceTime calls after April 16, 2014
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    iOS: FaceTime is 'Unable to verify email because it is in use'
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    http://support.apple.com/kb/HT3529
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    http://www.apple.com/ca/ios/messages/
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    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
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    https://discussions.apple.com/thread/4649373?tstart=90
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  • I changed my Apple ID email address yesterday and now my IPhone 4 and my Ipod 5 will not allow me to upload any apps as they both still show my old email address.  How do I change the email address on the devices???

    I changed my Apple ID email address yesterday and now my IPhone 4 and my IPod 5 will not allow me to upload any apps.  When it asks for my Apple Password it still shows my old email address.  How do I change the IPhone and IPod to recognize the new email address????

    Hello there, emsariel.
    The following Knowledge Base article offers up some great information in regards to the issue you are describing:
    iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
    http://support.apple.com/kb/ts5223
    Thanks for reaching out to Apple Support Communities.
    Cheers,
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