I've changed PC's but not able Acrobat 9 will not accept my serial key

I've changed PC's but not able Acrobat 9 will not accept my serial key. I've been advised this version is no longer supported and I will need to purchase an upgrade, why if this worked perfectly fine on my old pc won't it work/accept serial key on my new one?

Hi christinec87584091,
Please try the steps mentioned in the KB Doc : Error "Invalid serial number" | Acrobat 9 | CS4
This might resolve your issue.
Regards,
Aadesh

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