I ve done everything and my computer will NEVER recognize the Ipod.
I have tryed everything and it din't help one bit. I think it made things worse. can someone just give it to me staight and tell me what the heck to do? I need music in my life. I am tired of switching CDs man.
My computer is not registering the iPOD Shuffle when connected to either a front or rear USB port. I have updated the USB driver software. I have tried an older version of iTunes (7.2.x) and 7.6.1.9. When I connect the iPod to the USB port I get the message that this ipod was synced to a different iTunes (which is true but that computer died and is gone) and since I don't want to lose all the music on the ipod, I choose the CANCEL option. The problem is that the ipod never shows up in the iTunes source list so I can back up the songs. I can't update the ipod software because it isn't registered in the source list. How can iTunes realize that an ipod is connected and not register it in the source list? The ipod also doesn't show up using Explore. And the USZB port in device manager is showing the yellow triangle indicating a problem with the port. The properties box for that port states that MS is "disabling" the device. When I disconnet the ipod from the USB port, this yellow triangle clears automatically.
Anyone with any thoughts on this issue?
Similar Messages
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The screen with the plug pointed to itunes is frozen and my computer will not recognize the ipod
The screen on my ipod touch has a pic with the plug pointed to the itunes logo and it is frozen. The computer will not recognize the ipod anymore. I had updated the itunes to the latest version and the it was in the process of updating software in the ipod. It said that the download could not be completed. This is a new ipod touch.
See here for...
Device Not Recognised
For PC
http://support.apple.com/kb/TS1538
For the download to complete error...
Try temporarily disabling your firewall and antivirus software and try again...
See here for Connection Issues
http://support.apple.com/kb/TS1379
From Here
http://www.apple.com/support/itunes/troubleshooting/ -
I recently bought a new laptop because my old one crashed. The only backup I had for my music was on my ipod. My new computer will not recognize the ipods music and I can't transfer anything. It keeps asking me to sync the ipod to this computer, but I'm scared to lose all my music. I want to transfer some of the music onto my iphone but I can't. I'm very frustrated and wish I knew more about computers at the moment!?!? What do I do???
You will need the help of some sort of 3rd party software to help you copy the content from your Shuffle back to your PC. Once you have done that, you can reimport this music into iTunes and configure it to sync to your new Shuffle.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
What do I do to correct this?
empire_of_the_sun, the link you provided ois for other model iPods, not the iPod touch. You article refers you to:
If you have an iPod touch, see iOS: Device not recognized in iTunes for Windows. -
ATHORIZED COMPUTER WILL NOT RECOGNIZE NEW IPOD TOUCH
I TRANSFERRED PURCHASES FROM OLD IPOD TOUCH TO COMPUTER SUCESSFULLY. PLUG IN NEW IPOD TOUCH TO SAME COMPUTER TO SYNC TO IPOD BUT COMPUTER WILL NOT RECOGNIZE THE IPOD. WAHTS UP?
before i transferred purchases from old ipod touch, i plugged in the new ipod touch by accident and the box that says new hardware found came up. so i unplugged it, plugged in the the old ipod touch transferred puchases, backed up to computer, that part went fine. plugged in new ipod touch and nothing happens. it's like it doesnt read it anymore
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I have a shuffle. When I plug it into Itunes, it tells me that it has not been ejected properly, and it will not recognize the Ipod. I have turned off the computer, and tried this with another shuffle with the exact same results. Any ideas?
Do you remeber the exact (or close to it) wording of the error message?
Try manually placing the iPod in Recovery mode and then try to restore
Next try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
You can also try another computer to help determine if you have an iPod or computer problem. -
I purchased a used Ipod touch 4th gen and my computer (Windows XP) recognizes it as a camera but Itunes will not recognize the ipod. Old ipod works and connects fine. Any suggestions?
Well, there is always the possibility that it's been jailbroke, in which case, you're out of luck. However...
http://support.apple.com/kb/TS1369
There have been some problems accessing pages on the Apple web site. If the hyperlink gives you a "We're sorry" message, try again. -
I've transferred my itunes library from PC to Macbook pro running latest itunes and now it will not recognize my iPods (nano 4 and 5th Gen an Ipod touch). All music is there and playable but will not recognize any devices. Help please
The ipod is not a backup/storage device.
You need to copy everything from your old computer to your new one.
The Apple store will do this for you, you can call apple support and they will help you, you can use google. -
My computer will not recognize my Ipod
I am having troublr with my Ipod it will not hold a charge and my computer will not recognize it how can I fix it
Are you using the same cable that was bundled with the iPod?
it will not hold a charge
How old is the iPod? All iPod batteries will dimish overtime and lose their ability to hold a charge at full capacity?
Does the iPod not charge when you have it connected to your PC?
B-rock -
My computer will "wait for the iPod", then begin to prepare it for recovery, but the process does not follow through. I've tried a few procedures to reset my iPod, and connect it to the PC, but even with repeating them, it fails. What must I do?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
How do I either: 1) turn off comptability feature, or 2) up grade the .exe to be compatable with the iphone ios 6.0.1 software. The computer will not recognize the phone. I reinstalled itunes, but it still does not work.
What are you talking about? There is no "compatibility feature" on the iPhone, and .exe files won't run on the phone.
Please slow down and explain exactly what you're trying to do and what happens when you try. -
Windows 7 will not recognize the ipod.
I have an ipod 4th touch 64 gig. Windows 7 will not recognize the ipod. It will make the noise of a connection and will only charge. It will not show in my computer as a hard drive. It will show in Itunes and other third party programs. I have searched the net and tried most of the advice to try and fix but will still not show as a hard drive.
Has anyone had this problem and if so is there a fix?
thanksI did read along the way about some of the ipods not being recognized as a HD. I just installed Iexplorer and looks like it will do the job. As long as I have something other than Itunes to see it as a HD. I use Syncios and Copy Trans and both work great as to transfer music. But to see the ipod as a HD iexplorer will do the Job.
Again my ipod 4th gen will show in my computer but only the DCIM folder and a few other with pictures, no music folder or the control folder from the ipod.
My ipad works great and another ipod the long thin ones work but not this ipod touch 4 gen 64 gig.
Any other suggestions or help much appreciated
thanks for the iexplorer it should help -
My ipod touch is now disabled after entering the wrong passcode too many times. t says "connect to itunes" but itunes will not recognize the ipod because it is disabled. How do I enable it again? Thanks!
iOS: Unable to update or restore
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My computer (PC) will not recognize my ipod touch anymore. When I plug it in, it says the USB device attached to this computer has malfunctioned and windows does not recognize it. I have tried attaching the same cord and ipod to a different computer and it is recognized by our mac. I have tried restarting the ipod, downloading all updates on my pc, restarting the pc, etc. Nothing has worked. Please advise.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
Harddrive was replaced and now my computer won't recognize the IPOD
I recently had the hardrive replaced and now I can't seem to get it to charge, my itunes to recognize the ipod. I have tried several times restore and update. All I get is error messages "install wizard could not be completed" and "error in update manager". One thing...I have the IPOD with the color display and when I got it back and plugged it in (it worked long enough to download my music, but the display was in black and white. When I do get something on the screen it is a file with an exclaimation point and the www.apple.com/support/ipod website. HELP!!!!!
Hi,
A colour iPod without a workable system files, will display in play and white. I suggest that you should do a format first, before the Restore.
Please read the following for some suggestions
Hello,
If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
http://docs.info.apple.com/article.html?artnum=60983
If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
Make sure you do all the following “TRYs”
A. Try to wait 30 minutes while iPod is charging.
B. Try another FireWire or USB through Dock Connector cable.
C. Try another FireWire or USB port on your computer .
D. Try to disconnect all devices from your computer's FireWire and USB ports.
E. Try to download and install the latest version of iPod software and iTunes
http://www.apple.com/ipod/download/
http://www.apple.com/itunes/download/
F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
http://www.apple.com/support/ipod/five_rs/
G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
http://docs.info.apple.com/article.html?artnum=93651
If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
Intermediate Level
A. Try to connect your iPod with another computer with the iPod updater pre-installed.
B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
For Mac computer
1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
5. Eject your iPod and do a Reset
6. Open the iPod Updater and click “Restore”
For Window computer
Go to folder “My Computer”
Hope you can see your iPod there and right click on the iPod
Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
Now select “Format”
Eject your iPod and do a Reset
Open the iPod Updater and click “Restore”
In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“Partition Magic”.
C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
Tips
a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iPod updater.
b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
http://discussions.apple.com/thread.jspa?messageID=2364921�
Advance Level
A. Diagnostic mode solution
If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
iPod 1G to 3G: "Menu" and "Play/Pause"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
iPod 1G to 3G: "REW", "FFW" and "Select"
iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
B. Format your iPod with a start disk
I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
If none of these steps address the issue, your iPod may need to be repaired.
Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
Or visit your local Apple Retail Store http://www.apple.com/retail/
In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
http://www.ipodresq.com/index.php
Just in case that you are at the following situation
Your iPod warranty is expired
You don’t want to pay any service charges
You are prepared to buy a new one
You can’t accept the re-sell value of your broken iPod
Rather than leave your iPod as paper-weight or throw it away.
You can try the following, but again, only do it as your last resort and at your own risk.
Warning ! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
Last Resort Level
1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
What should I do with my iPod? Send it or keep it?
http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
Strange error on iPod (probably death)
http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
Sad Face on iPod for no apparent reason
http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
Meeting the Sad iPod icon
http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
Sad faced iPod, but my computer won’t recognize it?
http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
iPod Photo: unhappy icon + warranty question
http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
4th Gen iPod Users - are we all having the same problem?
http://discussions.apple.com/message.jspa?messageID=2235623#2235623
Low Battery, and clicking sounds
http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
Sad faced iPod, but my computer won’t recognize it
http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
Sad iPod solution
http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
Re: try to restore ipod and it says "can't mount ipod"
http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
iPod making clicking noise and is frozen
http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
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