I've downloaded 3 times, but it keeps telling me I need to upgrade/download.

After I have downloaded, and I shut down and re-boot, Firefox tells me I need to up grade. I.E. I suppose the down load didn't work. So what now?
ary

After you finished installing did you launch Adobe Reader from your /Applications folder and accept EULA(End User License Agreement)?
Assuming you are seeing this message in Safari , Please try this:
Quit Safari
Go to /Applications/ and launch Adobe Reader
Accept End User License
Now launch Safari and View PDF.

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I cant install itnes 10.6.3 on my system(Dell xps 64-bit) , ive tried everything possible by downloading it several times but it keeps telling me 'there is a problem with the windows installer package. A program required 4 dis install to cmplete cant run

i cant install itnes 10.6.3 on my system(Dell xps 64-bit) , ive tried everything possible by downloading it several times but it keeps telling me 'there is a problem with the windows installer package. A program required 4 this install to complete cannott run. Please contact your service vendor?.. Please what can i do?

Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows

Installed EnSharpen to watch AVIs, but QT keeps telling me I need it.

I am unable to consistently see the video when playing .AVIs. QT tells me I need to download a plug in.
I followed the links and downloaded EnSharpen Video Codec. I installed (and reinstalled and re-reinstalled.) But QT keeps telling me I need the plug in. These AVIs are tracks on a set of CDs that are all part of a home study course. Some CDs have 6 tracks and only one track gives me a problem. Other CDs have problems with all the tracks.
I get audio, but no video--just a blank white screen.
Any ideas?
Thanks!

After downloading, you need to install Flash Player. Close the browsers and double-click the downloaded file.
In the following page, you have step-by-step information: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_heading_5
If you still face issues, please let us know your operating system and browser.
Thanks,
Sunil

My computer keeps telling me to authorize it, I have done so several times but it keeps telling me to

I am trying to transfer movies I've purchased through iTunes from my Macbook Pro to my iPad. iTunes keeps telling me I need to authorize my computer to download the movies onto my iPad. I have "authorized" it several times, but each time I sync it, it continues to tell me to authorize my computer. How do I fix this problem?

It may not be the computer that needs authorizing, but the iPad. Is your iPad using the same Apple ID as the computer on which you purchased the movies? On the iPad, go to Settings -> iTunes & App Stores and check the Apple ID shown there. If it's not the same Apple ID as the one used to purchase the movies, tap that Apple ID button on the iPad to sign out and then sign in with the correct Apple ID.

I've completed the new security download routine 3 times, and Firefox keeps telling me I need to download again.

I've downloaded the new security patch 3 times in the last couple of weeks, put it in my applications and from there onto the dashboard, and Firefox keeps telling me that I need to download it again. This is crazy... Firefox can't recognize it's own application???

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the disk image (dmg) file to the desktop
*Firefox 15.0.x: http://www.mozilla.org/en-US/firefox/all.html
*Trash the current Firefox application (e.g. open the Applications folder in the Finder and drag the Firefox application to the Trash) to do a clean (re-)install
*Install the new version that you have downloaded
*https://support.mozilla.org/kb/Installing+Firefox+on+Mac
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Firefox keeps telling me I need to upgrade it even though it's up to date.

My startup page is http://www.google.co.uk/firefox?client=firefox-a&rls=org.mozilla:en-US:official
When I start Firefox it tells me I need to upgrade Firefox. When I click Upgrade Now it tells me it's up to date. When I next use Firefox it tells me I need to upgrade it again.
I have Firefox 8.0 installed.

There is a minor update available, to Firefox 8.0.1 . I don't know if it's important enough to be offered through automatic updates though, just new installs.
There could be another reason - that's the old default startup page. Firefox changed its default startup page in 4.0. The page you're using may be (wrongly) assuming that if you're looking at it, you must still be on Firefox 3.6.
If you [[How to set the home page#w_restore-the-default-home-page|restore the default home page]], you should get the new home page instead. It's not much different to the one you're using, but it ''should'' give more up-to-date information.

I have downloaded but system keeps telling me I need to do it again. It won't work...

I have tried for a week to get my flash to work. It says and shos it has downloaded but when I try to use it replies that I need to download it. I have tried everything it said to do but nothing works. To say the least I am very very aggrivated.

After downloading, you need to install Flash Player. Close the browsers and double-click the downloaded file.
In the following page, you have step-by-step information: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_heading_5
If you still face issues, please let us know your operating system and browser.
Thanks,
Sunil

I keep trying to upgrade my version of Firefox but everytime I download the upgrade I get a message stating that the file is corrupted. Firefox keeps telling me I need to upgrade but I can't seem to make it happen. Can someone help me?

For several months I have been trying to upgrade my Firefox version, which is no longer supported by several software platforms I need as a songwriter, such as Flashplayer, etc. After I download the upgrade all I get is a message that the file is corrupted. I am not very tech-savvy so I need to talk with someone who can explain what to do in layman's terms.

Which version of Mac OSX do you have?
Firefox 2.0.0.20 is the last ever release for Mac OSX 10.3.9 and earlier versions.

I have an older version of OSX ,I want to update versions but it keeps telling me I need OSX 10.9 yet i cannot find it can you help

I wish to update my macbook book. every time I try to update the software it asks for OS X 10.9
where do I find this version Of OSX

You first must upgrade to Snow Leopard. And, your computer must meet the requirements for both Snow Leopard and Mavericks.
Upgrading to Snow Leopard
You can purchase Snow Leopard through the Apple Store: Mac OS X 10.6 Snow Leopard - Apple Store (U.S.). The price is $19.99 plus tax. You will be sent physical media by mail after placing your order.
After you install Snow Leopard you will have to download and install the Mac OS X 10.6.8 Update Combo v1.1 to update Snow Leopard to 10.6.8 and give you access to the App Store. Access to the App Store enables you to download Mavericks if your computer meets the requirements.
     Snow Leopard General Requirements
       1. Mac computer with an Intel processor
       2. 1GB of memory
       3. 5GB of available disk space
       4. DVD drive for installation
       5. Some features require a compatible Internet service provider;
           fees may apply.
       6. Some features require Apple’s iCloud services; fees and
           terms apply.
Upgrading to Lion
If your computer does not meet the requirements to install Mavericks, it may still meet the requirements to install Lion.
You can purchase Lion at the Online Apple Store. The cost is $19.99 (as it was before) plus tax. It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
     Lion System Requirements
       1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
           or Xeon processor
       2. 2GB of memory
       3. OS X v10.6.6 or later (v10.6.8 recommended)
       4. 7GB of available space
       5. Some features require an Apple ID; terms apply.
Upgrading to Mavericks
You can upgrade to Mavericks from Lion or directly from Snow Leopard. Mavericks can be downloaded from the Mac App Store for FREE.
Upgrading to Mavericks
To upgrade to Mavericks you must have Snow Leopard 10.6.8 or Lion installed. Download Mavericks from the App Store. Sign in using your Apple ID. Mavericks is free. The file is quite large, over 5 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
    OS X Mavericks- System Requirements
    Macs that can be upgraded to OS X Mavericks
         1. iMac (Mid 2007 or newer) - Model Identifier 7,1 or later
         2. MacBook (Late 2008 Aluminum, or Early 2009 or newer) - Model Identifier 5,1 or later
         3. MacBook Pro (Mid/Late 2007 or newer) - Model Identifier 3,1 or later
         4. MacBook Air (Late 2008 or newer) - Model Identifier 2,1 or later
         5. Mac mini (Early 2009 or newer) - Model Identifier 3,1 or later
         6. Mac Pro (Early 2008 or newer) - Model Identifier 3,1 or later
         7. Xserve (Early 2009) - Model Identifier 3,1 or later
To find the model identifier open System Profiler in the Utilities folder. It's displayed in the panel on the right.
     Are my applications compatible?
         See App Compatibility Table - RoaringApps.

A website keeps telling me I need to upgrade my internet explorer and will not provide other options or let me in the site?

a website will not allow me to enter. It tells me i need to update my internet explorer and gives me no other options. I need advice on how to enter the site through firefox

a website will not allow me to enter. It tells me i need to update my internet explorer and gives me no other options. I need advice on how to enter the site through firefox

I have the latest edition of the Flash player and it works fine with IE but Firefox keeps telling me I can play things because I dont have it

Since I updated Firefox I cant play anything that requires Flash player. I have the up to date player and it works perfectly with IE but Firefox keeps telling me I need another plug in and when I follow the instructions it says 'download failed try manual download' but even that fails too.
Before I updated Firefox I had no issues, can you help
Alan.

There are 2 versions of Adobe Flash:
*an '''ActiveX version''' for IE only
*a '''Plugin version''' for most other browsers including Firefox
*On a Windows system, you should always update both individually.
'''''You do not appear to have the Plugin version for Firefox installed. ''''' If you did, in Add-ons > Plugins you would see "Shockwave Flash ''(version)''". If "Shockwave Flash" is there and is disabled, click the "Enable" button.
Check your Plugins often --> http://www.mozilla.org/en-US/plugincheck/
*only the most popular/used Plugins are known by this page
*page will detect only installed, '''''enabled''''' Plugins
'''Install or update Adobe Flash''' 
#'''Using Firefox''', go to the following link and SAVE the download to your desktop so you can find it later. Un-check any items on that page that you do not want to download (i.e., "McAfee Security Scan Plus":
#*http://get.adobe.com/flashplayer
#When the download is finished, close Firefox (File > Exit '''''OR''''' Firefox button > Exit)
#Click or double-click on the file you just saved to your desktop
#*In the installation window that appears, click the box to the left of "I have read and...." to place a check mark in the box
#*The "Install" button in the lower right corner will now be highlighted, click it.
#*The installation is quick.
#Start Firefox and test your installation here: https://www.adobe.com/software/flash/about/
#To update/install the ActiveX version for IE '''''only''''', repeat the process, '''but use IE to go to the above website'''.
'''If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.'''

I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

I'm trying to download a purchased app but it keeps telling me my apple ID has been disabled. I've changed my password 3 times and it still says the same thing. what do I do?

Contact itunes support.

I downloaded the iCloud control panel on my PC but can't sign in - message says "This apple ID is valid but not an iCloud account. I've tried the account set up several times but it keeps just spinning me in circles. Can you help?

I downloaded the iCloud control panel on my PC but can't sign in - message says "This apple ID is valid but not an iCloud account. I've tried the account set up several times but it keeps just spinning me in circles, asking me to sign in and then I get the same message again. This is getting frustrating and I really don't seem to be able to get help. I can't contact customer support because I have a PC and there is a serial number of an apple device required.Can anyone help please?

You can't setup (create) an iCloud account using a PC. You must use an Apple device, a Mac or an iPhone etc. Once you have created an account you can sign in from your PC.

I've downloaded the Mozilla update several times on my laptop, but it keeps telling me to download it. Is there another step?

I've downloaded the Mozilla update several times on my laptop, but it keeps telling me to download it. Is there another step?

You may have some pending files left in the updates folder.
Remove the files in the updates and updates\0 folder. 
You may need to delete active-update.xml and updates.xml as well if present.
C:\Users\<user>\AppData\Local\Mozilla\Firefox\Mozilla Firefox\updates
(%LOCALAPPDATA%\Mozilla\Firefox\Mozilla Firefox)

I trying to download itunes on my laptop several times but I keep getting a Quick Time error -2096. How do I remove this error?

I trying to download itunes on my laptop several times but I keep getting a Quick Time error -2096. How do I remove this error?

Do you see the problem if you turn off Compatibility Mode for QuickTime?
Right-click on the QuickTimePlayer application (located in C:\Program Files\QuickTime) and choose Properties from the shortcut menu.
In the Properties window, click the Compatibility tab
Deselect all checkboxes currently selected in the Compatibility tab.
Click Apply.
Close the Properties window.
Check out this Apple document -> Error -2096 message when opening QuickTime for Windows in Compatibility Mode

I've downloaded 3 times, but it keeps telling me I need to upgrade/download.

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