I've downloaded Elements twice and can't open it

I navigate to the file PhotoshopElements_13_LS25_Win64. When I click on it, my computer doesn't recognize an Lz file and asks me what Ap I should be using. I have Windows 8, which is new to me. Where's the exe file? Anyone know how to open this?

Yes, I downloaded Elements 13 three times directly from Adobe, and not once was there an .exe file in the download folder. After I left this message this morning, I googled .7z files and learned I needed to install Win Zip, so I did that...Win Zip recognized the file, but when I clicked on it I got an error message. Of course I'm taking a Photoshop class and am now 2 days behind. So, this morning I purchased Photoshop Elements 12 from Wal Mart online, and it has been in the process of downloading for the past 7 hours (I have a brand new Lenovo laptop for goodness sake)...but at least it gave me the option of selecting a 64 bit download. I didn't have that option with the Elements trial. So...waiting and keeping my fingers crossed. The download says it's 68%, so I ought to know about 8 p.m. MST.
Thank you for responding, Jeff.

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