I've downloaded Firefox 4.0 six times but when I choose About Mozilla Firefox fromt he Help Menu it still shows version 3.6.16 - why isn't 4.0 downloading?

I've keep downloading Firefox 4.0 but I don't think it is working because when I choose ABOUT MOZILLA FIREFOX from the HELP menu, it still show version 3.6.16. I haven't notice any increase of speed either. For quite a while also whenever I click the icon in the lower task bar to start up Firefox, the round cursor icon jumps around rather than rotating smoothly. I've tried many times to contact Firefox but only this morning did I finally find a way to email you. What is the problem that it isn't running smoothly? I double click the icon and it takes forever for Firefox homepage to come on the screen. I usually get impatient while waiting so I click the icon again. So when it does finally show the Firefox Home Page, I usually get 3 or 4 copies of it on top of each other. Why is it moving so slow. I was glad to see the 4.0 version but I can't seem to get it properly installed. What should I do?

Firefox 4 beta versions install in a separate program folder (e.g. C:\Program files\Mozilla Firefox 4.0 Beta 10) and doesn't replace the current Firefox 3.6.x release.<br />
So both versions are installed and you need to make sure that you click the desktop shortcut with to launch the Firefox version that you want.<br />
If you do not have a shortcut to launch the Firefox 4 version then you need to create one.

Similar Messages

Maybe you are looking for