I've downloaded, installed, extracted three times and still cannot get Elements 13 to open. keeps going back to extracting screen.

what else do I need to do to open Adobe Photoshop Elements 13? I've followed all the instructions except subscribing to cloud. I am on a new computer and have moved Photoshop Elements 10 from the old computer. I purchased the upgrade, downloaded, installed and extracted, but it still doesn't show up as a program in my files. please help!

Hi,
If you go to that link I gave you before and expand the Photoshop Elements 13 part, you should see two downloads for Windows - 32-bit and a 64-bit. Make sure that you download the correct one for your system. Once it is downloaded, just double click on it to start the extraction.
Be patient as it sometimes looks as though it is not doing anything but is actually working in the background. May take a minute or two but it seems longer.
Brian

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