I've downloaded Itunes, but my computer says that the app won't run on my PC. What do I do?
I just recently got a new laptop with Windows 8. However after I downloaded Itunes I clicked on the program and I get a message that says that the app can not run on this PC. I've tried running the troubleshoot compadibility multiple times and it still does not work. I've tried downloading the newest version and the one before that, and neither are working. What do I do?
I get an error message saying that this app can't run on my pc and that I need to find a version that will work through my administrator.
That suggests that the installer is getting damaged during the download.
I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?
Similar Messages
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I am trying to download itunes again after restoring my laptop to factory settings. I can download it & it starts to install but then a message comes up saying 'the installer has been interrupted'
Has anyone any ideas of how to overcome this?
ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
I recently updated ibook in my Itunes. Now, every time I sync, I get the message that it won't update the ipod as ibook won't run in OS6. Is there any way I can revert the ibook app in itunes so it quits trying to install the current ibook app. I am trying to stop getting the warning message. I am also concerned if I ever have to reinstall the app.
Delete the app from the iTunes library on your computer and then transfer the version from iPod to computer by:
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
The application by the way is a game called Max Payne 3 which I downloaded from Steam by the way.
Press command + option + esc keys together at the same time.
Wait.
When Force Quit window appears, select the application if not already.
Press Force Quit button at the bottom of the window.
Wait.
Application will quit.
If this does not help, press the power button for 7 or more seconds.
Computer will shut down.
Restart.
http://support.apple.com/kb/HT3411 -
I am trying to download iTunes but it keeps saying I have to verify that I have sufficient privileges to start system services. I have downloaded iTunes without a problem before, and I'm the only user on my computer so I obviously have suffucient privileges.
fhdNKS, how did you fix it? I'm getting the same error message and can't figure it out. I've seen this question several other times on this forum too. Thanks!
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I have a annual plan, it supposed must be used in two terminals, but i haven´t been able to install any app in a second computer, it always says that the app is only available as a trial download. What can I do to solve this issue, and be able to use my paid plan in two computers?
Hi Susan,
Please refer to the help document to fix this issue:
Creative Cloud applications unexpectedly revert to trial mode | CS6, CCM
You may also refer to the thread as below:
creative cloud software says my free trial has expired, but I have a paid subscription
Regards,
Sheena -
i have just downloaded a new version of Iphone software on my iphone 3 . but i'm facing problem in configuring it . also tried to configure it with itunes but it always says that there's no sim card in your phone and previously i was using same sim without any problem . need solution . kindly help .
Hello ashharuddin,
Thank you for using Apple Support Communities.
For more information, take a look at:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Toggle Airplane mode On and Off.
Try turning iPhone off and then on again.
Check for a carrier settings update. Tap Settings > General > About. If an update is available, a prompt will appear.
Remove the SIM Card and verify that it is a valid, carrier-manufactured SIM. Also verify that it is not damaged, worn, or modified. Then reinsert it.
Restore the iPhone.
Have a nice day,
Mario -
help! techo phobe online. I have an unlocked iphone 3 with an unlocked sim. i have plugged the phone into the computer to set up itunes, but it just says on the phone screen "connect to itunes" nothing else is happening/
Sounds like the device was dropped at some point and damaged as a result.
Take it to Apple for evaluation and a replacement. -
A friend of mine downloaded an app from the internet onto my iPod Touch 4 so I could play pokemon on my iPod, I deleted the app but now iTunes and the App Store won't open, they say that the certificate for this server is invalid. What should I do?
Try:
Why does my iPod 4th generation say the certificate for this server is invalid when trying to access iTunes? I've never had an issue until this recently. -
My Ipod is plugged in, but my computer says that is unable to sync, restore, or all of the above because there is a duplicate file name. Then when I un-plug my ipod it stays frozen on the connected screen. What do I do???
Are you getting that when connecting to Mac OS or a Windows OS, Kaitlin?
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I am trying to update my iTunes but it keeps saying that it cannot find the correct path...Any suggestions?
Hey b.elyse
Check out the following article that will assist with removing iTunes. Make sure to follow the order to ensure that it removed properly.
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
My computer says that the file iTunes.cab its not good and that I need that to install the program, what is that?
I'm having the same problem. For what it's worth, I am running Windows 7 64-bit.
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I try to sync my itunes with my iphon 4s 16gb but a message says that the sync fails can anyone help me?
The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.
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When using Final Cut Pro X (iMac mid 2011 model-version 10.1.3) to burn 1 hour movie onto DVD, it seems to render but when computer says 'Sharing to DVD successful' and yet DVD is blank, what's my next move? Burning hardware is working as I burned a project using iMovie afterwards. I filmed a funeral service and family get together afterwards but can't share it with family and friends...plz......suggestions/recommendations/condemnations........
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I'm trying to buy a song off of iTunes but when it says that it's gonna send my questions to a email it's not my email ..
We.are.stardust please begin the installation process from the Creative Cloud Desktop application or use a different web browser. You can find additional details on how to install Flash and Illustrator CC 2014 at Creative Cloud Help | Install, update, or uninstall apps.
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