I've downloaded (& removed) Firefox 4.0 three or four times now because everytime it opens it FREEZES! Has Firefox fixed this bug yet?
Firefox 4.0 downloads fine, and loads fine, but then after I click on a Bookmark or go to any desired webpage, it FREEZES and I cannot click anything.
No warning or crash messages, just frozen page - can't click out and have to do a Ctrl+Shift+Esc to manually close the program.
https://support.mozilla.com/en-US/kb/Websites+or+add-ons+incorrectly+report+incompatible+browser
Similar Messages
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July 18,2011 AOL toolbar update install. I cannot open Firefox to uninstall the update or the toolbar because everytime I open Firefox it freezes and jams up. I have to shut down my computer as it will not even respond to force quit command. I cannot read my mail (aol) or access my bookmarks all for work.
Try the Firefox SafeMode. <br />
''A troubleshooting mode, which disables most Add-ons.'' <br />
''(If you're not using it, switch to the Default Theme.)''
# You can open the Firefox 4/5/6/7 SafeMode by holding the '''Shft''' key when you use the Firefox desktop or Start menu shortcut.
# Or use the Help menu item, click on '''Restart with Add-ons Disabled...''' while Firefox is running. <br />
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before using the Firefox shortcut (without the Shft key) to open it again.''
You should be able to uninstall that AOL toolbar extension while running in the Firefox SafeMode. -
Where do I download Apple Support Application for Itunes?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
I downloaded the most recent version of iTunes. Now, it won't open. How can I fix this?
Recently, I downloaded iTunes version 10.5.3. Now, I double click it on my desktop, and in the iTunes process appears briefly in Task Manager. It gets up to the memory usage where it normally opens, but now, when it gets to that point, the task disappears, and won't reappear. I've tried many times to reopen it, but the same problem happens every time. I have already reinstalled iTunes, then removed it completely and installed it again, and the problem persists. Is there any way I can fix the problem?
Try following steps and test one at a time:
1. Restart computer, right mouse click iTunes icon and select "Run As Administrator"
2. If that does not work, check to see if this file APSDaemon.exe is the problem here.
Close your iTunes.
Press Ctrl-Alt-Del key and choose Task Manager. In the "Processes" Tab, select the file APSDaemon.exe and click End Prosses button, then close the task manager window.
Now open itunes and see if it is working?
If that works, to prevent having to do the same process everytime you restart Windows, go to. START button, type in
MSCONFIG
Hit ENTER
Click STARTUP Tab, Uncheck "Apple Push", click OK.
Restart Windows.
3. If that fails or you don't see ApsDaemon.exe in the Processes, refer to following article to remove SC files:
http://support.apple.com/kb/TS2363
4. If that fails, repair or reinstall your Quicktime. START / CONTROL PANEL / PROGRAMS N FEATURES / hightlight QUICKTIME and click REPAIR. -
Hi,
In a stupid attempt to "fix" my computer, I removed my /Applications/Safari.app/Contents/Resources/.VideoCaptureFactory.* files (one was a .png and the other was a .xls).
I followed these steps:
Manual Removal Instructions
1. Run the following command in Terminal:
defaults read /Applications/Safari.app/Contents/Info LSEnvironment
2. Take note of the value, DYLD_INSERT_LIBRARIES
3. Proceed to step 8 if you got the following error message:
"The domain/default pair of (/Applications/Safari.app/Contents/Info, LSEnvironment) does not exist"
4. Otherwise, run the following command in Terminal:
grep -a -o '__ldpath__[ -~]*' %path_obtained_in_step2%
5. Take note of the value after "__ldpath__"
6. Run the following commands in Terminal (first make sure there is only one entry, from step 2):
sudo defaults delete /Applications/Safari.app/Contents/Info LSEnvironment
sudo chmod 644 /Applications/Safari.app/Contents/Info.plist
7. Delete the files obtained in steps 2 and 5
8. Run the following command in Terminal:
defaults read ~/.MacOSX/environment DYLD_INSERT_LIBRARIES
9. Take note of the result. Your system is already clean of this variant if you got an error message similar to the following:
"The domain/default pair of (/Users/joe/.MacOSX/environment, DYLD_INSERT_LIBRARIES) does not exist"
Is there a way to update my db to not look for this or did I remove something crucial to the functioning of Safari? I feel like an idiot.
Thanks for any help.
Sincerely,
Sterling MacNayYou installed a variant of what’s commonly called the “Flashback” or “Fakeflash” trojan, although the names are obsolete.
If you’re certain you know when that happened, and you back up with Time Machine or something similar, you can save yourself a lot of time by restoring your whole system from the most recent snapshot taken before it was infected. Then take Steps 7, 8, and 10 below.
How can you tell when the infection took place? All you can be sure of is that you were infected some time before the problems started. You may have visited a blog that prompted you to install some kind of software, or a “certificate.” You entered your administrator password when prompted. If you remember doing that recently, mention it in a reply, but don’t post a link.
If you don’t know when you were infected, there's no easy, reliable way to remove the malware, because it's constantly changing. There are differences of opinion on this site as to the best of course of action, so you should do your own research before deciding how to proceed.
I suggest you take the following steps:
1. Back up all data to at least two different devices, if you haven't already done so.
2. Boot from your recovery partition (if running Mac OS X 10.7 or later) or your installation disc (if running an earlier version of the Mac OS), launch Disk Utility, and erase the startup volume. This action will destroy all data on the volume, so you must be sure of your backups.
3. Install the Mac OS.
4. Reboot and go through the initial setup process to create an account with the same name as your old one. Don’t import anything from your backups at this stage.
5. If running Mac OS X 10.6.x or earlier, run Software Update. You may have to run it more than once to fully update your system.
6. Restore the contents of the top-level subfolders of your home folder except “Library” from the most recent backup. The Library folder may contain components of the malware. It’s best not to restore anything from there. If you must do so, restore only files, not whole folders with all their contents, and only if (a) they’re visible in the Finder, and (b) you know what they are, and (c) they haven’t been altered. Don’t restore anything in the home subfolder Library/LaunchAgents, if it exists, or any hidden files or folders, no matter where they are.
7. If you’re running Mac OS X 10.5.8 or earlier, launch Safari and select Safari ▹ Preferences… ▹ Security from the menu bar. Uncheck the box labeled Enable Java. Because of known bugs, Java in those OS versions is unsafe to use on the Internet. (Note: I’m not referring to JavaScript, which is unrelated to Java, despite the similar names.) If you’re running Mac OS 10.6.8 or later, you should still disable the Java web plugin unless you really need it. Few websites have legitimate Java content nowadays. If you encounter one that does, enable Java temporarily.
8. Change every Internet password you have, starting with banking passwords. Check all financial accounts for unauthorized transactions. Take this step only after you’ve secured your system in the preceding steps, not before.
9. Reinstall your third-party software from fresh downloads or original media, not from backups which may be contaminated.
10. If you use any third-party web browsers, disable Java in their preferences. As with step 7, this step is mandatory if you’re running any version of Mac OS X older than 10.6. Otherwise it’s optional, but recommended. -
I am having a lot of trouble downloading itunes.My latest error message is that MediaToolbox.dll is missing. I have been trying to fix this for three days now .And it all started with the last update .Can anyone help?
Taken at face value, you're having trouble with an Apple Application Support program file there. (Apple Application Support is where single copies of program files used by multiple different Apple programs are kept.)
Let's try something relatively simple first. Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "Apple Application Support" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "Apple Application Support", click "Change" and then click "Repair".
If no joy after that, try the more rigorous uninstall/reinstall procedure from the following post. (If you've got XP, although the procedure is for Vista and 7, just read "Computer" as "My Computer", read "Uninstall a program control panel" as "Add or Remove programs control panel" and assume the system is 32-bit, and you'll be doing the right things.)
Re: I recently updated to vista service pack 2 and I updated to itunes 10.2.1 and ever -
I have checked my installed programs, the list of add ons on internet explorer and the one on Firfox, and cannot find sweetim. However, when I try to do a keyword search in the location bar, I am only able to do it twice, until I switch to a new tab. After that, the keyword search no longer works, and gives me a message saying that I haven't typed in the URL correctly or it doesn't exist. There seems to be some connection to www.amazon.com, because everytime I open a new tab and try to do a keyword search in the location bar, amazon.com moves to the top of the small search window, and google moves down. I cannot search in the small window when amazon.com is up, because it won't let me overwrite.
When I check the about:config, and reset to the defaults after 2 keyword test searches, it sets back to the sweetim.toolbar as the default again. I was just resetting Firefox, but I think I've done that 8 or 9 times now, and I still have the problem.
What should I do next to fix this?HI Noah:
Thanks for your answer. I'm working my way through the blog, and trying to take all of the steps. Hitman Pro did find 5 trojans, and many remnants of other malware, so hopefully that will help. I'll post again when I've finished trying everything else.
I had already run Malware Bytes, It did not find/remove the sweetim toolbar, but found a different trojan. Something is up with my antivirus I think. -
I have Adobe Acrobat installed as part of the CS6 suite.
It has stopped working (yet again -- it has done that three of four times over the last year).
I have spent days trying to repair it; etc. without any success.
The last time this happened, it was necessary for someone from Adobe to reinstall it entirely, if I remember correctly.
I give up. Can anyone tell me what I must do get the program to actually work?
I spend more time trying to get Adobe Acrobat to work, than I do actually doing my work.
My OS is Windows 8.1. My system has 16 MB of RAM, and hard disks are not overfilled.
I run update virus checker (Kaspersky) daily.
Cheers,
HughHi Hugh ,
Could you please tell what are the challenges you are facing while trying to access Acrobat ?
Do you get any error message ?If yes ,please share the screen shot of the same.
Please try the solution outlined here: http://helpx.adobe.com/creative-suite/kb/acrobat-failed-launch-30-days.html
OR
Try repairing it from Control panel, or try launching it with a different user account and check if it works or not.
Install the latest updates for Acrobat X from the link : http://www.adobe.com/support/downloads/product.jsp?product=1&platform=Windows
and check.
Let us know how it goes,
Regards
Sukrit Dhingra -
My google bar "auto fill" feature worked GREAT, until I upgraded to Firefox 4. Most of the time, now, it it does NOT work at all. ???
I have reinstalled my google bar AND firefox 4, with no improvement. ??????????Hi,
/Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
Move the Safari app from the Desktop to the Applications folder.
Restart your Mac.
That's why you see this:
When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
After your restart your Mac, click the Apple menu (top left in your screen) then click: Software Update ...
Carolyn -
I downloaded my Elements 11 software and resitered it and now it won't open on my computer . . . .
I downloaded my Elements 11 software and resitered it and now it won't open on my computer . . . . do I need to re-install it??
I am working off of Windows 7. My husband restarted the computer and it works fine now. But before you would click on the icon to open the program it would appear as if it were firing up and then just shut down with no message or anything. Not sure but it looks as if it's running ok now! Thanks for responding though!
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It started sunday an now can even download any apps music or films so how can i correct this if they wont accept my security code to download stuff. plus i tryed setting up a new account an that dosnt let me add any details. I want apple to fix this bug right now
The iTunes Store has no phone support and never has. Contacting them has always been via web form. Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards. -
Why are my holidays duplicated three or four times in iCal?
On iCal, my US holidays are duplicated three or four times. I do not use MobileMe. I do have it synced with my iPhone but for some reason, only the US holidays are the ones that are duplicated on iCal on my desktop. Anyone know how to correct this?
Your welcome, I found out the hard way myself.
BTW please use the Legend at the right. This could help others in the future. -
I have Mac OSX, version 10.4.11; I loaded Firefox 4, lost 3.6.16, and now I found out I can't run Firefox 4. Can I get 3.6.16 back? I am not sure what to do. I dragged my old firefox icon to the desktop and it disappeared. The new icon has a white circle with a slash, and won't open because I have an older version Mac
You can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html
There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox -
How do I get a refund? I have tried to use this converter to change a PDF to a word document or excel document three of four times and it always fails.. I want my money back but don't see any way to communicate with Adobe. i really just want my money back. Very disappointed. Also disappointed that it is so hard to find a way to communicate with Adobe that I have to resort to asking this question in this forum.
You need to use the CHAT link in support to reach Adobe staff. Be sure you know the product name you are trying to cancel, Adobe have lots of products, several converters etc. I think it is ExportPDF you have, most likely.
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I installed lion on my MB '08. Since then, the machine stocks form time to time. sometimes three or four times a day. Due Lion is an app as well I would like to uninstall it to try how the machine works. How can I uninstall Lion from my MacBook '08 ?
Restore the backup you took before the upgrade.
Allan
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