I've downloaded T-bird set up but I can't run the installation. Why not?
I had Thunderbird, but I could no longer open incoming mail on one of my laptops. I uninstalled it and downloaded a new version, but I could not install it. Why can't I?
No error messages to hint at why?
I'd download it again, from here: https://www.mozilla.org/en-US/thunderbird/all.html
Similar Messages
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my photoshop elements and Lightroom serial numbers won't work for my new mac. I bought these softwares via download on my windows laptop but returned that laptop because the quality was not great. I decided to buy a mac and now can't use my serial numbers to download the software.
Moving this discussion to the Downloading, Installing, Setting Up forum.
Stephylei you will want to download the Mac versions of the installation files. If you purchased the software from Adobe, and choose the download option at the time of purchase, then the download will be available under your account. You can find more details at Find a download link on Adobe.com. -
I am new to Adobe Cloud, received the invitation from Adobe, create my account and I am able to login to the web. When Attempted to download Photoshop desktop, I was asked for Name and Password, the name was populated but I have to enter the password. I am using the password I entered at registration but it does not work and the Installer does not run.
I have a MacBook Pro with OS version 10.9.3.
Thanks,
CarlosI figured out, the Installer need the username and password for the computer OS.
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My windows was down but I can't find the installation CD in My T60
My windows was down but I can't find the CD for windows XP home edition. I tried to call the local repair center and they said they only solve the hardward problem. Anyone knows where I should ask for help or where I can get the CD for windows XP home edition. I did find the key at the back of my T60. But why can't I find the CD?
Many thanks and waiting online.HI Marshapearson,
Please try removing Acrobat from the link mentioned below.
Link : http://labs.adobe.com/downloads/acrobatcleaner.html.
Once you have removed the product, please launch the Creative CLoud APP once again and install ACrobat on the machine .
Let us know if you face any further issue or if it worked fine for you .
Thanks & Regards,
kartikay Sharma -
I have an iBook G4. My epson stylus printer is not fixable so I went to Best buy and bought an XP 400 (Epson). When I went to set it up it wouldn't talk to my computer. So it looks great but won't print After 2 days and many phone calls I am disgruntled to say the least. Any suggestions?
I would imagine the drivers supplied with the printer will not be compatible with your existing operating system.
Download the older drivers for your OS here, and then try the install again.
Epson Print Drivers -
Hi!
I've finally figured out how to download iTunes on this crazy stupid windows OS, but when I click on the setup in my downloads folder, it won't run. I've tried hitting "run as administrator" and troubleshooting and so far no resolution. Is anyone else having this problem? How can I fix it?? Please help, I am beyond frustrated.Hi angelxkisses,
Welcome to Apple Support Communities.
It looks like you’re running into an issue downloading the latest version of iTunes on your PC. Try adjusting the Pop-up Blocker settings in Internet Explorer as shown in the article below.
iTunes: Downloading iTunes for Windows using Internet Explorer - Apple Support
So long,
-Jason -
I had problems with my iphone 5. After hanging many times, I connected with itunes and restored the settings. But it didn't work. And my phone is now starting with "Hello" to newly activate. Again, it could not proceed but saying "cannot activate now".. please help me how to do. Thank you very much.
you will need to do a hard wipe or remember the password hard wipe can be found on youtube how to. but this will erase all data
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I have 2012 Macbook Air with OSX mountain lion installed, but I can't find the installer
When i check on the Mac App Store, i still have to pay?
I mean it doesn't make any sense, I buy this macbook pro along with the os, and I still have to pay the OS again?
I wish they keep the CD installer just like couple years ago.
ThanksWelcome to the Apple Support Communities
You can install Mountain Lion for free on Internet Recovery > http://support.apple.com/kb/HT4718 -
Need to download a programme to set up VPN but I can't access the website as it is also blocked in china? how do I install the programme if I cant download it or have it on a external hard drive.
Not sure I understand you correctly.. Are you currently in China, and therefore unable to download the app? Also, which program is it that you're trying to get?
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Macbook pro will not restart to download update instead goes straight to download?
macbook pro will not restart to download update instead goes straight to update download probably simple setting prob but i dont know can some on help me i just replaced a dieing hard drive and and im running on 08 software pleas helpi replaced my hard drive and put osz back on now im trying to update but will not update supost to restart then update but instead of restarting it goeses to update and i have to shut it down pleas ignore typos im trippen
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I recently had to completely restore my laptop, so I lost the music on my itunes. It's still on my iphone, but how can I keep the music I already have and continue to add more music from the newly set up itunes again? Is there actually a way to do this? I can't help but wonder what the stupid icloud is for if my music is still somewhere in the 'cloud' but it's zero help for restoring music when it's lost on a computer....any help even a site that get's around apple would be great!
It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this?
If so, not good, you can transfer itunes purchases from the iphone to your computer. File>Devices>Transfer Purchases
You can also redownload some itunes purchases in some countries:
Download past purchases - Apple Support -
My mail account is set up properly, I can connect to the Internet, but I cannot get mail from the Mail app on my iPad.
Hello echo1946
Start with the first article to troubleshoot the issue of not getting mail on your iPad. When you get online using safari, check to see if you can log into webmail. Also keep in mind, depending on the account that mail sometimes might not come in if it is a POP account as it may have already been download elsewhere.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Mail Settings Lookup
https://ssl.apple.com/support/mail-settings-lookup/
iCloud: IMAP
http://support.apple.com/kb/PH2585
Regards,
-Norm G. -
i have bought a film from itunes and the credit has come out of my account, but i can't find the film anywhere, it said it was downloading, then i left the laptop and on return i couldn't find the film. how do i find the film?
Maybe it is in the Purchased category of iTunes,
Try going there -
I downloaded 11.1 but now can't access the store, can only view my library. I've reinstalled but still get a blank, white screen when I try to go to the itunes store. How can I get to the store for purchases?
In iTunes prefs>Store - is the Store check box unchecked?
Did you repair pemissions with Disk Utility?
MJ -
In my macbook pro 15 inch mid 2012 model, my cpu and gpu will get very hot, when gaming or rendering sometimes over 200F. The fans only spin at max about 2900 rpm, when their max is 6400. I downloaded a fan control app, but how can i fix it?
Hi rhaughan,
I see that you have concerns about your operating temperature of your computer while using resource-heavy applications such as gaming applications. I have an article that will address some of the concerns you have mentioned:
Mac notebooks: Operating temperature - Apple Support
http://support.apple.com/en-is/HT201640
While there are third-party utilities that measure the temperature of a notebook computer, it is important to understand that these utilities are not measuring the external case temperature. The actual case temperature is much lower. Never use third-party applications to diagnose possible hardware issues—instead, contact Apple or go to an Apple Retail Store or Apple Authorized Service Provider.
You should also see this article for even further information about your fans:
Learn about the fans in your Mac - Apple Support
http://support.apple.com/en-is/HT202179
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
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