I've forgotten my answers to my security questions
And I've tried doing it on the apple web and it still doesn't work
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105110)
Similar Messages
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I no longer have access to the back up email address I used when I set up my apple ID. I have since forgotten the answers to my security questions and am having a problem making changes to my account. What can I do?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114957) -
After having created an apple ID with Italian itunes I moved to UK and I mistakenly created a new Apple ID. However, when I want to update the application on my Ipad and mac computer I am asked fo the old password which I have fogotten. I have also forgotten the answers to the security questions. I made a mistake also with the email i gave and so i cant verify a new password that i want to create. How can you help me?
Normally you need to call Apple Care for the country where the ID is located. You have changed countries and complicated it by making a new ID. I don't know what to suggest beyond calling Apple Care for Italy and asking them to help you recover the old ID.
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HT201363 l have forgotten the answers to the securit questione
Hi my name is pouria my apple id ******* l have forgotten the answers to the securit questione and there is no rescue email security questions Please connect me to the security department
Security is a security section to connect me please help me reast my question securety. Tnq
<Personal Information Edited by Host>Hi pooria.hooriyoo,
Welcome to the Support Communities! The link below will help you get in contact with our Apple ID account security team to help resolve your issue:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
Okay, so I have forgotten the answers to my security questions
I have forgotten the answers to my security questions! Now, I can't make purchases in the App Store. How do I recover my answers, so I can then change them!!
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96191) -
I have forgotten my answers for my security questions. What can i do?
I have forgotten my answers for the security questions. What can I do? Help, please!
If you can, get a rescue email according to http://support.apple.com/kb/HT5312. If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store
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I have forgotten my answers to the security questions
I have forgotten my answers to the security questions please help
Rescue Email and Security Questions
http://support.apple.com/kb/HT5312 -
I have forgotten my answers to my security questions
I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95781) -
Hello i need some help, tried to ring the support desk but closed.
I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
I've forgotten the answers to my security questions, and for some reasons My rescue email is not active now, I can only access to my primary email, I have just redeemed a $25 gift card this morning, I was unable to use the money now. what should I do?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(110676) -
I want to change my password. how do I go about it? I have forgotten the answers to my security questions. The emails apple is sending to reset this is not reaching me.
Hi ...
Check your junk mail folder just in case.
If it's not there, contact Apple for assistance with your security questions > Contacting Apple for support and service -
i have forgotten the answers to the security questions, and im wanting to use my gift card and buy something but its asking for the security questions which i dont know. I do not have a rescue email so i dont know how i can edit and make them questions i will remember????
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117512) -
I have forgotten the answers to my security questions. How can I make a purchase on iTunes? I have reset my password but for some reason iTunes still asks me to answer the two security questions. Help me!
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I HAVE FORGOTTEN THE ANSWERS TO THE SECURITY QUESTIONS AND I DONT REMEMBER MY SECURITY EMAIL I ENTERED WHEN I MADE MY APPLE ID. PLEASE HELP ME WHAT I CAN DO?
If you forgot the answers to your Apple ID security questions - Apple Support
Apple ID- All about Apple ID security questions
Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
Contact Apple for help with Apple ID account security - Apple Support -
I have forgotten the answers to my security questions, how do I retrieve them?
HELP... I have forgotten my answers to my security questions, how do I retrieve them?
Hi,
Since I originally posted that info APple have changed the page.
There are less Menu items but in Password and Security I get shown the Security Questions.
However rather then showing me the possible response it now want me to fill them in.
It also shows my recovery email (Shown in a partial format but enough detail so I know which Account it is) if I have forgotten the answers to the Questions.
IF I fill in the Secruity Questions answers then the pages to what I had previously described.
I can edit the recovery email address, change the Questions and Answers and even change my date of birth.
7:20 PM Friday; November 30, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I have forgotten the answers to my security questions, how do I find them?
I have forgotten the answers to my security questions, how do I find them?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
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