I've forgotten my password and Skype haven't helped me one bit.

Hello, After updating to Windows 10, I tried to sign into my skype account, and faced the problem that I had forgotten the password to my account.  After contacting Skype support, they supposedly sent an Email to my Yahoo account, which DID NOT appear, and yes I checked my Junk/Spam folder. So I sent a support ticket out, which they said they would respond to within 72 hours, and it's now been nearly 5 days, and I've recieved no help, whatsoever. Anyone know what to do?

If you have the computer to which the iPhone was last synched, you can restore the iPhone on that computer.  That will remove the lock.  If not, then you have absolutely no choice but to place the phone into recover mode (search Google for instructoins) and restore the phone as a NEW device.

Similar Messages

  • I have forgotten my password and my iphone is disabled. I have tried to resetting it but every time the time is up and i think it will work it says "can't connect to iphone because password is on" how do reset my iphone 5?

    I have forgotten my password and my iphone is disabled. I have tried resetting it but every time the time is up and I think it will work, it says "cant connect to iphone because password is on" how do i reset my iphone 5?

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    After you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I have forgotten my password and have not backed my iphone up how can i get to my photos

    I have forgotten my password and have not backed my iphone up how can i get to my photos.

    If you have synced your phone with a computer connect to that computer and you can back it up without the passcode. If you have not synced to a computer there is no way to recover data without the passcode.

  • I have forgotten my password and locked my phone, how can i clear the problem

    I have forgotten my password and locked my phone, how can i clear the problem

    By coincidence, this happened to my son just last night.  You do NOT have to restore it to a new phone, but you probably want a current backup.
    Luckily, you can still sync and back it up even if it's locked, so connect it to the computer you usually sync it to. Go to the summary page. It's easiest and fastest to use a local backup, so if iCloud backup is on, turn it off and click "Backup now".  
    After it backs up, either click "Restore iPhone", or
    - hold home and the top button until the screen goes black, release the top and continue to hold the home button until iTunes says "iPhone in recovery mode detected". 
    Follow instructions to restore from backup, and then sync to restore content.  Your phone will come up in an unlocked state. If you have any stuff that was purchased directly to the iPhone (only), you'll have to re-download it. 
    Remember to turn iCloud backups back on if you use them.
    If you don't sync you iPhone to a computer then I *think* those instructions with the buttons will put it into a mode where you can restore it from the cloud (make sure it is NOT connected to a computer while you do this). Otherwise, you will have to restore it as a new phone, then go to settings, reset, then restore it from the cloud.

  • My 7 year old has forgotten her password and now her ipod touch is locked and says connect to itunes. I have tried to connect however it will not connect because it is locked. How can I reset her password?

    My seven year old daughter got an ipod touch a few months ago from her father. She has now forgotten her password and it has been tried too many times and so the ipod has been disabled. It now say connect to itunes. I have tried to do this with the USB cable and itunes on my computer. Unfortunately it will not work as it will not connect saying the device is locked and to enter the password.
    This is not the computer that she previously connected to and she may not be able to get access to that computer. Is there a way for us to reset the password preferably without having to restore the ipod and lose everything she has on it?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT201363 I HAVE AN ICLOUD ACCOUNT THAT I WISH TO DELETE BUT I'VE FORGOTTEN THE PASSWORD AND THE SECURITY QUESTIONS. THE EMAIL ADDRESS I USED IS NO LONGER ACTIVE

    I HAVE AN ICLOUD ACCOUNT THAT I NEED TO DELETE, BUT I'VE FORGOTTEN THE PASSWORD AND/OR THE SECURITY QUESTIONS. SO, I CAN'T RESET IT BY EMAIL BECAUSE THE ADDRESS I USED IS NO LONGER ACTIVE.

    You need to ask Apple to reset its security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (115690)

  • What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset?

    What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.

    Please see Kappy's User Tip here:
    https://discussions.apple.com/docs/DOC-4551

  • I have an apple id but i have forgotten my password and i cant reset my password to my email because i longer know have that password to that email i was wondering if there was a way we could send my apple id and password to a brand new email account

    i have an apple id that i can't get into because i have forgotten the password and the email that i had it connect to is no longer working because i no longer know the password so i was wondering if there was a way i could send my apple id and password to an new email account thart i now have

    Go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Lost or forgotten Apple ID password'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for hel

    After I updated user for i phone 4 s iCloud password is no way I can not phone and e-mail address has been blocked. I did not bring the solution to Turkey APPLE chief BILKOM is forgotten the password and e-mail address in the e-mail address asking for help from you I will make the iphone does not open e-mail address associated with it @hotmail.com mail to this address icloud iphone phone's password is forgotten, I want to thank you in advance for your help tell a method of opening up again.
    <Email Edited by Host>

    Welcome to the Apple Community.
    I have asked for your email address to be edited out. Posting your address in an open thread is a sure way to be bombarded by unwanted email, remember it will be here long after you have resolved your problem, for automated detection software to find.
    If you want people to contact you, enable others to see your email address in your profile.
    This feature has been introduced to make stolen phones useless to those that have stolen them.
    However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7.
    The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID, verify the changes, enter the password as requested on your device and then turn off "find my phone".
    You should then change your Apple ID back to its current state, verify it once again, delete the iCloud account from your device and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
    Apple Topluluk hoş geldiniz.
    Ben düzenlenebilir için e-posta adresi için istedi. Açık bir konu adres gönderme istenmeyen e-posta ile bombardıman bir emin yoludur, bulmak için otomatik algılama yazılımı için, size sorunu giderilmiştir sonra burada uzun olacak unutmayın.
    Eğer insanlar sizinle iletişim istiyorsanız, başkalarının profilinizde e-posta adresinizi görmelerini sağlar.
    Bu özellik onları çalıntı olduğunu bu işe yaramaz çalıntı telefonları için getirilmiştir.
    Ancak aynı zamanda kullanıcı Apple ile Apple ID ayrıntıları değişti ve iCloud hesabı için aynı değişiklik yapmamış ortaya çıkar / iOS 7 yükseltmeden önce cihaz üzerinde My Phone bul olabilir.
    Tek çözüm My Apple ID de Apple ile önceki durumuna geri Apple ID değiştirmek için, değişiklikleri doğrulamak cihazınızda talep olarak, şifreyi girin ve sonra kapatın "benim telefon bulmak".
    Daha sonra tekrar bugünkü durumuna Apple ID değiştirmek gerekir, bir kez daha doğrulamak cihazınızdan iCloud hesabı silmek ve daha sonra mevcut Apple kimliği kullanarak oturum açın. Son olarak, geri bir kez daha üzerinde "benim telefon bulmak" açın.

  • Password and Skype ID problems

    hello every one i am saba i have a problam with my skype when i log in password and skype id problam comes so i try to chage the password by email my skype problam again
    This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content.

    Are you on BTYahoo mail or BTMail
    See link how to tell.
    http://bt.custhelp.com/app/hub/c/346,502/h/s/?s_ci​d=con_FURL_help/email
    If you are on BTYahoo mail, the main account holder can reset the password for the sub account. You need to log into your mail account go to the icon that looks like a cog at top right and select Account Info> log on again. Go to account & billing > log on again > Change my password ( you may get a security certificate warning, ignore) Enter the account details that you want to change and the current password then follow the prompts. 
    I am not on BTMail so I don't know if the same will work for that.

  • I have forgotten my password and misplaced my Installation disc and need to reset password, help please! btw are the intsallation disc unique to each computer or could i borrow a friends?

    I have forgotten my password and misplaced my Installation disc and need to reset password, help please! btw are the intsallation disc unique to each computer or could i borrow a friends?

    Call Apple to get replacement DVDs > http://support.apple.com/kb/HE57

  • I have forgotten the password and do not have the old computer to sync with. I dont want to loose the data already on it?

    I have forgotten the password and do not have the old computer to sync with. I dont want to loose the data already on it?

    All you can do is restore from backup, You have to erase the iPod. That is a security feature
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • Forgotten password and install-cd asks me for one, what to do?

    I have for some reason forgotten my password and i can't reset and make a new one.
    The support thingy says that to reset my password i have to use the install-cd, when i do and try to reset it asks me for password.
    What do i do? Please help!

    Have you tried a soft reset? Hold down the home and lock buttons until you see the apple icon appaer then let go. If this doesnt work, open iTunes, conect the handset to the computer and do a full restore.
    Hope this helps.

  • HT1920 hi my daughter has forgotten her password and wants to reset it

    hi my daughter has forgotten her password and wants to reset it

    She can try getting it reset via http://iforgot.apple.com

  • HT201412 My daughter has forgotten her password and the ipad is now disabled... help

    My daughter has forgotten her password and the ipad is now disabled... help

    If You Are Locked Out, Have Forgotten Your Passcode, or Just Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. iOS- Understanding passcodes
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
         If you have forgotten your Restrictions code, then follow the instructions
         below but DO NOT restore any previous backup. If you do then you will
         simply be restoring the old Restrictions code you have forgotten. This
         same warning applies if you need to restore a clean system.
    A Complete Guide to Restore or Recover Your iDevice (if You Forget Your Passcode)
    If you need to restore your device or ff you cannot remember the passcode, then you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and re-sync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Try restoring the iOS device if backing up and erasing all content and settings doesn't resolve the issue. Using iTunes to restore iOS devices is part of standard isolation troubleshooting. Restoring your device will delete all data and content, including songs, videos, contacts, photos, and calendar information, and will restore all settings to their factory condition.
    Before restoring your iOS device, Apple recommends that you either sync with iTunes to transfer any purchases you have made, or back up new data (data acquired after your last sync). If you have movie rentals on the device, see iTunes Store movie rental usage rights in the United States before restoring.
    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
         4. Select the Summary tab.
         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the
              Back Up option. If you have just backed up the device, it is not necessary
              to create another.
         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
             you should not have to worry about restoring your iOS device).
         8. When the restore process has completed, the device restarts and displays the Apple
             logo while starting up:
               After a restore, the iOS device displays the "Connect to iTunes" screen. For updating
              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
              iOS, keep your device connected until the "Connect to iTunes" screen goes away or
              you see "iPhone is activated."
         9. The final step is to restore your device from a previous backup. If you do not have a
              backup to restore or have forgotten your restrictions passcode, then restore as New.
    If you are restoring to fix a forgotten Restrictions Code or as a New device, then skip Step 9 and restore as New.

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