I've forgotten my security questions Is it possible to help me recover again

I've forgotten my security questions Is it possible to help me recover again

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
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Similar Messages

  • I can't make any purchases because i have forgotten my security question answer's.

    i have forgotten my security question answer's and need help.

    Did you establish a rescue email per http://support.apple.com/kb/HT5312 when you setup the Apple ID?  If not, contact your country site from http://support.apple.com/kb/HT5699 or call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • Need help!!!!!! I've forgotten my security questions. My rescue address is not available anymore. So I can't get the instructions to reset my security questions. Please send me this instructions

    Need help!!!!!! I’ve forgotten my security questions. My rescue address is not available anymore. So I can’t get the instructions to reset my security questions.
    <E-mail Edited by Host>

    Contact the Apple account security team for your country for help changing your security questions: Apple ID: Contacting Apple for help with Apple ID account security.

  • HT5621 I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96610)

  • HT5312 what if ive forgotten my security questions, but the email to see the answers to these is no longer able to use

    what if ive forgotten my security questions, but the email to see the answers is no longer available

    contact AppleCare

  • HT5312 I can no longer access my rescue email address.  I have forgotten my security questions so am locked out.  Is there a way round this?

    I have an Apple ID which I use for itunes.  I cannot now access the rescue email account I gave when registering.  I have forgotten my security questions and they keep sending emails to the email address I can't access and now I am locked out. 

    If you don't have accessto your rescue email address (you won't be able to change it until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • I have forgotten my security questions but the email to reset them is no longer active how do i change it to send it to a different email?

    I have forgotten my security questions but the email to reset them is no longer active how do i change it to send it to a different email?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I have forgotten my security questions and the email linked to these is no longer working.  How can I change my security questions?

    I have forgotten my security questions and the email linked to these is no longer working.  Is there another way I can change my security questions?

    Click here and request assistance.
    (75745)

  • How do you change your rescue email if you have forgotten your security questions?

    I've had my IPad for about 2 years now and I have bought a lot of apps since but all of a sudden it asks me to answer my security questions whenever i try to buy an app! I click the link to the apple Id page and it says resend security information to my email. apparently the end of my email ends with yahoo.com and whenever I log on to that it's yahoo.ca and I cannot find the email with the instructions to change my security questions!! So please me as this has never occurred before! How do you change your rescue email if you have forgotten your security questions? And can you somehow purchase apps without answering your security questions because I just put 25 dollars onto my apple id and I don't want it to go to waste! Please help me!

    You won't be able to change the rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Hey plz i need help i have forgotten my security questions answers how to reset them

    plz i need help i have forgotten my security questions answers how to reset them

    If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    I have forgotten my security question and I have tried for to days for uses to send me the resets and the email is not coming though?

    If you've been unsuccessful resetting your security questions by signing into your account at appleid.apple.com (manage my apple I'd) and the going to password and security, and have also tried contacting iTunes support and have not heard back then:
    Call 1-800-APL-CARE and have the following info ready:
    Your verifiable and active apple I'd username, the serial number of a device registered in your name, and some billing info currently associated with your account.

  • I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    I've forgotten my security questions and my rescue email address is no longer available due to the address is many uears ago, what can I do for purchasing in itunes store?

    You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I have forgotten my security questions

    I was trying to buy an app for my iphone but i had forgotten my security questions / answers.
    I tried to contact apple support regarding this via the website (frustrating!!!!)
    I read how to create a rescue email .... So I went to my account ..... Pressed on manage passwords and security ...
    AND it asked me for my security questions AGAIN!
    No link for rescue email !!!!
    My account got locked Out!!!!!
    So i followed the useless link to contact Customer SUPPORT!!!!
    COME ON APPLE for a world class company you have THIRD world customer support.
    P.S. there is no way to email anybody .. its crazy !!!
    I wont buy the APP

    You can't create a rescue email address without correctly answering two of the questions. Instead, either call Apple and ask for the Account Security team, or fill out and submit this form.
    (88715)

  • I've forgotten my security question answers but the email is old so I can't access it. How can I change it?

    I've forgotten my security question answers but the email is old so I can't access it. How can I change it? As in how do I change the email or the answers

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I have a iPad mini, I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    I recently acquired a $15 iTunes card to get apps and music. I have forgotten my security questions and I cannot buy anything HELP (I tried to reset them in the Password and Security tab but the text under the questions does not show)

    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699?viewlocale=en_US&locale=en_US
    Try the link above. Try to find a phone number for your country, call and ask for account security.

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