I've forgotten some of the answers to my apple questions where can I reset them?

I've forgotten some of the answers to my apple questions where can I reset them?

If you cannot solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699

Similar Messages

  • HT5312 i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot the answers to my security questions where can I find them or reset them

    I forgot the answers to my security questions how do I either find them or reset them

    Derrick ~ Welcome to the Support Communities. This question has been asked many times so answers can be found by searching the Communities — see this tutorial:
    ASC — Searching
    But since you've already posted, to the right of your post you'll see a More LIke This section — see if the threads there help.

  • HT201303 Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user posted the following:
    I got some help from an apple assistant on the phone.
    It is kind of round about way to get in
    Here is what he said to do and it is working for me...
    1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT201363 I forgot the answers for my security questions , how can I get them back ?

    I forgot the answers for my security questions , how can I get them back ?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I have my Apple ID and Password but have forgotten the answers to my security questions, how do i reset them ?.

    Hello i need some help, tried to ring the support desk but closed.
    I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT1920 I forgot the answers to my security questions, how can I change them?

    I wanted to download music, but because it's the first time, they these security questions popped up and I forgot the answers...
    How can I change them or don't have to answer them?

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (94567)

  • I cant purchase music on i tunes because i got a new computer and it wants me to enter my security question answers. I forgot the answers to my secuty questions. Can you reset your security questions?

    i forgot my security quetions and i want to know if you can reset them? 
    Then i can purchace music on my new computer

    You don't have to give them real answers. WHen I did it I made them up, then wrote down the answers and have it filed away. You have to give them some sort of answer, so make them fake ones and you protect your info and satisfy iTunes at the same time.
    the questions can be a bit of a pain, but really, they're there because anything like an itunes account can be a hacker target. So the questions are a way to slow it down.

  • HT5312 forgot the answers to my security questions. how can i get them?

    Forgot my security questions. How can I get them?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (104073)

  • HT201303 I forgot my answers to my privacy questions, how can I reset them?

    How can I reset the privacy questions?

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT4528 Is there a way to get into my account when I can't remember the anwsers to my security questions? Can I reset them?

    I need help resetting my security questions? I can't remember them. Is there a way?

    A simple search finds:
    Rescue email address and how to reset Apple ID security questions

  • I forgot the answers to my security questions. how can i retrieve them using others ways aside from my e-mail options because the mails is not coming through? thank you!

    bought my iphone on a second hand shop here in the philippines.i've been using it sice july 2013, but i updated it to the latest version 7.0.4. now, i cant use my iphone because it keeps on saying that im typing the wrong password for my apple ID which is impossible. now, it has been disabbled, requiring not my apple ID but the apple ID of the previous owner. i have no clue or even the shop who sold me the unit who is the first owner who set up the device. it is legaly bought from the store as i previously mentioned and i even have the receit and when i bought it. some suggested to buy a new one. money isnt easy and i just cant throw my phone if the problem is just a software that i think apple must provide the solution. can somebody help me what to do to be abble for me to use my phone again. thank you very much!

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I can't remember the answers for my securities questions. Can I change them?

    I need to change my securities questions

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I have forgotten the answers to my security questions, how do I find them?

    I have forgotten the answers to my security questions, how do I find them?

    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

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