I've forgotten the answers to the security questions. HELP!
SO, I created my apple ID about 4 or 5 years ago, and for the first time today I've had to answer the security question that I've created back then. I can't remember the answers I originally created. Does anyone know how I can either reset them? Or if Apple can email them to me??
THANKYOU
-Baileeeee
Ue http://support.apple.com/kb/HT5699 or call your country support number from http://support.apple.com/kb/HE57 and ask to speak with Account Security Team.
Similar Messages
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i've forgotten the security question answers, still waiting for reset email, what should i do ????
Call your national Apple care number and ask for help. Find the number ...
Contacting Apple for support and service -
Hi im having trouble with downloading an album off my computer. i have forgotten the security questions, but have already sent them to my email. could someone help me in how to get the answers?
Hello Carpets,
Thanks for the question. You can reset your security questions with your rescue email address, as outlined with this article:
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you do not see the option for resetting your questions with a rescue email address, see this excerpt:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M. -
I have forgotten the security questions answers, so what to do in same case
i have forgotten the security questions answers, so what to do in same case.
regardsYou need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107043) -
I have forgotten the security questions for my ipad. recently i purchased the iphone 4s and to use itunes i need to verify that it is me . the answers that i thought were right , it is refusing me. what steps should i take?
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103833) -
I've forgotten the security questions. It made me to cannot purchase the general app. How can I buy it without the security questions? Please.
You will have to reset the security questions with new ones. See this document ...
Rescue email address and how to reset Apple ID security questions -
I have forgotten my answers to my security questions
I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95781) -
I'm trying to purchase some apps and things on iTunes but seem to have forgotten my answers to my security questions. I have my apple I'd & password but how can I go in to overwrite or change security questions?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions -
I have forgotten my answers to my security question
I have forgotten my answers to my security questions and have tried the iforgot link etc and that link still requires the answers that I have forgotten.. What do I do now
http://support.apple.com/kb/HT5312
-
sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I forgot the answers to my security questions and now i cant download aything help!!!!
Welcome to the Apple Community.
contacting Apple through iTunes Store Support -
Forgotten The security questions answers
Hello ,
I've faced an issue while I'm trying to buy an app it ask me to enter the answers for the security question
but I couldn't remember the answers
it's been while that I haven't used my apple account
I couldn't see the reset security Q
Please Help !!You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(125465) -
I do not try to email me.because I've forgotten the security question
I do not try to email me.because I've forgotten the security question
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
4. Account security issues almost always require you to speak directly to an
Apple representative to securely establish your identity as the account holder.
You can set it up so that Apple calls you, either immediately or at a time
convenient to you.
1. Go to www.apple.com/support.
2. Choose Contact Support and click Contact Us.
3. Choose Other Apple ID Topics and choose the appropriate topic for
your issue.
4. Follow the onscreen instructions.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
Forgotten the security questions & email
Hello ... I forgot my security questions answer & the email that you will send the link to it i forgot it too ,. So can you help me please ?!
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
HT5312 What if I don't have rescue email and then forgotten the security questions?
I just bought new ipad4 and I don't know the answer for the security questions. As a result, I can't purchase any applications on store. I have redeemed 50$ so I don't want to just make new account
I also don't have rescue emailCall your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.
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I have forgotten my answers for my security questions. What can i do?
I have forgotten my answers for the security questions. What can I do? Help, please!
If you can, get a rescue email according to http://support.apple.com/kb/HT5312. If that doesn't work try https://Expresslane.apple.com then iTunes and iTunes Store
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