I've forgotten the security questions what can i do
I've tried to reset them but there is no link that allows me too reset them and i'm preyty sure the answers them i'm typing in are correct.Then when i type them in it says that the answers don't match their records,so what do I do please help?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email.
Similar Messages
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I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
I press reset and there comes the messageYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(100647) -
HT5312 i forget the security questions what can i do ?
i forget the security questions what can i do ?
can i reset it ?You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103789) -
What if I forgot my answer for the security question, what can I do?
I can't buy things with my account. I forgot the answer for my security question, what can I do to reset the security question?
http://iforgot.apple.com.
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I cant get passed the security questions what can ido
when i want to reset the answer for my security questions, it says it wil send the reset to the alternate email, but ive been waiting for 2 weeks what can ido
Have you changed your email address recently (I have had the same one for 23 years so I find it strange people keep on changing theirs)?
Jan 2014 post about contacting Apple to reset security questions - https://discussions.apple.com/message/24543247 and https://discussions.apple.com/message/24671039 -
I have forgotten my security questions and can't buy anything of iTunes or the App Store what do I do?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
(96610) -
I don't have a rescue e-mail to reset my security questions, what can i do to set one or to reset the questions?
Every time i want to purchace something i have to answer these questions that i have forgotten !
Please helpIf you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I have forgotten the security questions answers, so what to do in same case
i have forgotten the security questions answers, so what to do in same case.
regardsYou need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107043) -
sister was using my iPod, she changed Apple id to hers, then forgot the iTunes password, now it's disabled she doesn't know what backup email she use or the security questions HELP can Apple reset my iPod?
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information.
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I forget the answers to my security question what can I do?
I can't remember my answers to my security questions what can I do?
See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact -
HT1689 i forget the answers of my security question, what can I do?
i forget the answers of my security question, what can I do?
Did you put a emergency email attached to your account? that is a way you can access it.
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i've forgotten the security question answers, still waiting for reset email, what should i do ????
Call your national Apple care number and ask for help. Find the number ...
Contacting Apple for support and service -
I've forgotten the security questions. It made me to cannot purchase the general app. How can I buy it without the security questions? Please.
You will have to reset the security questions with new ones. See this document ...
Rescue email address and how to reset Apple ID security questions -
hi i made my itunes account around 5 years ago and i cannot rember the answers to my security question what can i do
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
HT201303 i forgotten my security questions what to do?
i forgotten my security questions what to do?
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within, I think, about 24 to 48 hours (and check your Spam folder as well as your Inbox)
Or you could see if the second half of Kappy's reply in this thread helps :https://discussions.apple.com/message/20357006#20357006
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