I've given up on the HTC Incredible

I thought maybe FROYO would make things better, but it didn't. The HTC Incredible was a super everything-else-but-a-phone smart phone. I just couldn't hear some folk who I talked to on the phone; they were usually on another cellphone. Sometimes words got dropped, or the sound quality as too shrill. All landline calls, and bluetooth earpiece managed calls, were excellent (although reception inside buildings was not terrific). But since most folks I know used cellphones, I couldn't take it anymore and had to give up. I used one of the other upgrade plans in my family plan to get a Samsung Fascinate. Its only has 2.1 but, as a phone, it is great. I have no regrets dumping the Incredible other than the money that I wasted. I even had to have the original Incredible I purchased replaced because of memory issues.
My RIM Blackberry Curve was probably the best phone I've ever owned, except that the internet experience was just awful. But as a phone, nothing was as good...even the Samsung.

I feel the same about my former Blackberry Bold and 8800. Blackberry knows/knew how to build a good solid handset.

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I erased my calendar on the htc Incredible I...can I get it back??

Hi, I recently got the Razr M and was trying to figure out how to sync my calendar on the htc Incredible so that I could pull it up on my new phone. Now I deleted everything by accident! Can I get it back? And also how do I back it up(if I can get it back) so I can move it to my RAZR M?

Good morning kshelt20.
I'm sorry to learn you deleted your calendar and now unable to sync with new Razr. Let's see what we can do here to get your calendar back! Did you do a Hard Reset on the HTC? Did you have everything backed up to Google/ Gmail? If so, you can sign into your Gmail account, and sync with phone. (Or which ever application you had it on.) Please try this and keep us posted if you were able to successfully sync your calendar.
Thank you,
VanessaS_VZW
Follow us on Twitter @VZWSupport

R.I.P Desktop Charging Cradle for the HTC Incredible

Verizon, Is this true???
http://htcpedia.com/news/htc-incredible-desktop-charging-cradle.html
People want a desktop charging cradle for their phones. Why can one not be produced? A lot of us purchased the phones under the assumption that a dock was being produced. Are you going to allow Incredible owners to exchange their device for Droid X's? You can't get any manufacture to produce a dock that can charge? I really don't think people care THAT much if the home screen doesn't auto rotate. If the clock application is launched it works fine in landscape or you mean a dock that works in portrait isn't possible?????

no doubt!!!! check this one for another device:
http://www.fommy.com/view-full-page.asp?divid=HTC&cat=Cradles&skuno=80604
how difficult would it really be for them to just place the micro usb plug slightly lower to fit the inc? i love this cradle if the could duplicate it to fit the inc. it can't be that tough to do. and with minor tweaks you could lay it on it's side for landscape. it would be perfect....postrait AND landscape AND it has a slot underneath for an extra battery. the manufaturer would have a gold mine because they'd be the ONLY ones with anything to sell us!!!!

Headache with HTC Incredible

I have become flustered with the HTC Incredible. It has become so flaky that the battery will barely stay charged for 5 hours of standby time with everything minimized.
I was hoping to just go buy a replacement from the local Verizon store, however they are refusing to budge citing "contract" eligibility so I am stuck with a phone that is failing.
I had hoped to get things taken care of with Verizon, however their attitude seems to lay the blame on me but it is their provided equipment that has become an issue.
All I wanted to do is get another phone and even if it was a simple old flip phone I would have bought it but the store agents and even their so called on-line agents have their hands tied; yet they were given a supposed rating of being great by Consumer Reports. (I am giving them a flaming letter for that rating as Verizon has not wanted to help in any way.)
So this is one last try to perhaps someone in the Verizon Custer Center World, that can help. Can I get just a smple replacment phone or will I have to buy my own and replace it that way? If so, I might as well pay the early terminaton fee, cancel the service that you have not been providing very well and pay my money instead to AT&T.
Stephen in Atlanta with a DROID Headache

I am now a FORMER Verizon member after paying the ETF with much happiness. I decided after walking into the local Verizon store (company owned) that after the headachs and no action from the over the phone customer service that it was best to leave.
To this day I can not still figure out WHY I was being charged $173 a MONTH for the phone service I had. The store person could not figure that one out either and he offered to replace the Incrediable with the Incredible II.
As I had reached my limit with Verizon, I headed out of the store and headed for the APPLE store where I got me a ATT 4S which so far is holding to the predicted $75 month charge.
As for customer no service, that is pretty much a Verizon thing.... ATT, excellant communication and I can EVEN email them too directly.
Have fun every one.
BYE BYE

Transfer Footprints from HTC Eris to HTC Incredible 2

I switched from HTC Eris to HTC Incredible 2. I want to transfer my Footprints thumbnails and data to HTC Incredible 2. On the HTC Eris there is a folder on the SD card called .footprint that contains the footnotes.db file and folders for thumbnails and voices. The thumbnails for the footprints I have created are in the proper folder.
On the HTC Incredible 2, the footprints folder is on the SDcard as a subfolder of the .data folder. That folder has a footprints.db file and footprints.db-shm and a footprints.db-shm files in it. It also has "thumbnails" and "voices" folderswhere the pictures and dictated audio that are created with the app reside.
I have copied the HTC Eris .footnote folder over to the HTC Incredible 2 SDcard. The footprints application has a menu item to import pictures and data. The pictures have to be imported individually. While the pictures import and retain the address and GPS information, they display the current date and time, not the date and time when the footprint was orginally created. When you try to import a database, it says no database found.
I tried copying all of the Eris thumbnails into the Incredible 2's thumbnails folder and replacing the footprints.db on the Incredible 2 with the one from the Eris but the app would not display the existing footprint pictures and the app would no longer save and display footprints created even though the pictures taken were in the correct folder. I restored the Incredible 2's footprints.db and solved that problem.
If anyone has ideas, I would be interested to know. My guess is the Footnotes app on the Eris is a different version so the data is not transferable.

If I had to guess I would say that the issue is because of the different versions of Sense, I have noticed that some of the old files stored from a HTC Sense application doesnt always work on the updated version..

HTC Incredible stuck, Wont boot

I just got my phone literally 5 hours ago, I just got everything set up, contacts added, Etc, I go to plug it into my computer to put some music onto the phone and the phone just shuts off, I go to turn it on and it stays at the "HTC Incredible" screen, And just sits there, So I removed the battery, Soon as I put the battery back in, It jumps right back to that screen and sits there, I cant power down, no nothing, so i tried removing the battery, And putting it back in and hitting Power + Volume down, Tried every option there is.. Nothing, Just goes right back to the "HTC Incred." screen.. Unfortunately, Verizon was closed before I could get there, anyone know a fix, Or am I stuck taking it to the store tomorrow?
When I run the Simlock, It says 255: not key-card!!!

Here are a few options to try. First make sure your phone is disconnected from the computer.
Try to perform a battery pull when you see the "HTC Incredible" screen. If after powering up your device and you still get the "HTC Incredible" screen then try to perform a hard reset.
*Performing a hard reset will remove ALL data including the Google account, system data, application data, application settings, and downloaded applications.
Follow these steps to perform a hard reset:
Press and hold down the Power Key
Touch Power OFF
Touch OK
Press and hold the Volume down key then press the Power / End key.
When the HBOOT screen appears, release the keys.
Press the Volume key to select CLEAR STRORAGE then press the Power / End key.
If prompted with Do you want to start update?, press the Volume down key to choose No. When prompted, Do you want to reboot device? press the Volume down key to select No.
This boot process takes several moments, reference the progress bar located in the upper-right. If the device hangs or freezes, remove / replace the battery.
Press the Volume up key to select Yes.
Please let me know if this helps!

HTC Incredible and future 4G network

Does any one know if the HTC Incredible will be compatible when Verizon's network upgrades to 4G?
Verizon has been installing fiber optic equipment in their cell sites, I think 4G is coming soon.

4G won't be for use on phones for 2 more years at the earliest and it won't be practically viable for 3. It doesn't look like Verizon is going to worry about any intermediary systems like Wimax as Sprint did or HSPA+ like TMobile did (I think AT&T is still considering an HSPA+ system but as far as I know isn't committed to it yet). We would be on a Wimax system if we did go to an intermediary because it is a sort of expanded CDMA. I imagine that Verizon being fairly comfortable right now on top and not likely to fall too far in the next 2-3 years is pretty comfortable with having a good stable fast 3G network that covers more area than any one else and is going to spend most of their system upgrade money on pushing LTE out here as quickly as possible while everyone else wastes money on intermediary technologies that so far are proving somewhat lackluster.
All that being said no the Incredible will not be able to take advantage of LTE or even Wimax should they for some reason decide to go that route. 3G will be supported probably for atleast another 5 to 10 years after that as probably will 2G. Considering LTE is a considerably different technology I would wager probably more like 5 than 10 but it will depend on how long it will take for people to get rid of their older tech for newer. I know people with borderline antique cell phones still operating. One girl I know has a phone that can't send or recieve texts. I barely remember the last phone I had that couldn't do that or even when that was last an option. I felt like asking if she realized how often free phones were available.
So they will keep the system up for a while for late adopters but in all reality by the time you are replacing your incredible you probably still won't have an LTE option. According to the current official timeline LTE will be available for smartphones first around the end of 2012 and only in major cities. Late 2013 - Early 2014 for full blanketing. Expect slightly longer time than that because of equipment shortages, and unexpected pitfalls. We will all probably have at least one more phone on our new every 2 before whether or not it supports LTE is even a concern.
OK I take it back your next phone will probably be LTE. By the end of this year they expect to have LTE rolled out to major cities. The plan is by the end of this year to have modems running LTE on the network. By early 2012 they plan to have doubled their coverage and start rolling phones out and they will effectively blanket the country by 2013. So yeah hopefully your next smartphone will be LTE and we will be living it up. Probably by then X86 chips will be the norm maybe even AMD will get in on the game and we will have 2Ghz phones or so, possibly even multicore.

HTC Incredible - Screen won't awake.

I've had the HTC Incredible since it first came out and up until yesterday have not had any problems. I don't know what happened, but some how the phone will no longer wake up except by pulling the battery. I can turn the screen off by pushing the on/off button on top, but once the screen is off, I can't turn it back on unless I pull the battery out and turn it on. I'm going to go in the local Verizon store in a bit, but thought I would check in here for any possible solutions as well. Thanks.

Thanks for the replies. Took it in on Friday and the service tech couldn't figure out what was wrong. They tried doing a clean swipe, but that didn't fix it so a replacement should be arriving on Monday.

Htc incredible & comcast email notification

I just got the HTC incredible. My question is that when I am at work I have the phone on vibrate. After 1 minute the screen goes into the sleep mode. How do I get the phone to alert me (via flashing green light and vibration) when I receive an email. My carrier is comcast. It seems as though I have to unlock the phone every 15 minutes to get the notification. Shouldn't I be alerted even when the phone is in sleep mode? I do get text notifications when the phone is in sleep mode. Just an FYI if the email is sent to the gmail account the notification works in the sleep mode, for some reason it just doesn't work for the comcast account. Thanks

I would call comcast on that one. They will more thna likely have you login to your email via internet explorer. They will have forward mail options, but the only thing is how there's works. They may have a forward all mail option as opposed to store and forward. If they do the first that means you will get your mail through your gmail account only and then it deletes it off their server.
Now you can also setup gmail to download pop3 email directly. Logo on to your gmail account via internet explorer. Click on "Settings" located in the upper right hand corner. Then click on the "Accounts and Import" tab. Goto the "Check mail using POP3:" section and click on "add POP3 email account" You will need the settings from comcast you used to setup on your phone email application. I haven't added it this way because I own my email server so I could do it on mine with no problem how I wanted. How ever, there should be an option to leave the email on the server. Select that, you may have to search for that one.
I have a total of 4 different emails I access on my phone, 3 of the 4 I access through my gmail by having two of them forwarded. Then I have a lotus email from work and I have an app for that.
Hope the above helps you get setup. If you get tuck on a page, post a note here and I will get it.
added: 19:20CST
Here is a link to basic setup instructions for gmail access to pop3 accounts:
http://mail.google.com/support/bin/answer.py?answer=21289
There is the option about leaving the email on their server on the above link under "Leave a copy of retrieved messages on the server" section. It tells you what to do there.

HTC Incredible Reboot Problem - Must All Be In My Mind

Took my malfunctioning HTC Incredible to V-Experience Store for return. It had previously been declared DOA by Verizon Customer Service and identified as part of a bad batch of HTC I's on the market.....
Store Rep tried his hardest to (1) tell me that my malfunction / constant rebooting is all due to the apps I downloaded from the Market (2) the Verizon Customer Service reps don't really know what they are talking about and are too quick to declare a phone DOA (3) there are no bad Incredibles out there - just bad apps and users that don't manage them correctly.
Wow! Never thought that the 5-8 reboots a day which then locks out my touch screen was ultimately my fault. Also didn't realize that the HTC Incredible has no reboot problem that couldn't be solved by resetting it and (based on the Rep's logic), never loading another app on the phone.
A couple of points - Verizon needs to figure out the message regarding the well documented HTC I reboot problem and stay on it. Second - Every time I step into a Verizon Experience store my opinion of Verizon drops.

I hear you man I am on my FOURTH Incredible. The onyl positive is that I have not had a reboot in 3 days which is a record for me.

HTC INCREDIBLE IS A DEFECTIVE PHONE - DON'T BUY

The HTC Incredible is a defective phone. The sooner HTC or Verizon admits this the better. After having this phone for 18 months I get nothing but daily automatic shutoffs and continous looping. That's what is incredible about this phone. It is not a total piece of junk and that putting it nicely.

Sorry budone but this phone is nothing but junk. You should not have do master resets at all time of the day. I have done that, pull the battery all to no avail. Judging by the amount of post on this topic as well as on the HTC site, there is an obvious problem with this phone that HTC and Verizon refuse to address. No phone should randomly reboot for no reason at all. Whether it be doing a phone call, text, surfing the internet or using the navigator, the phone constantly reboots. What makes things worse for me this is my only phone. If an emergency should arise, I'm out of luck. There is no way that a person should go without phone service for 10-12 hours at a time.
The phone is junk that I wouldn't wish on know one.

Htc incredible 2 voice dial issues

I have the htc incredible 2 and I enjoy listening to music on it, however, I use head phones, so everyonce in a while it would switch over to a handset device and activate my voice dial and call the last number that is on my call list.. why? How can I stop this??

i just called (on my landline) 800 922 0204 and the guy said there was not a problem in the area, I told him there most certainly was because I drove around for 5 miles and all as I had was a little 0 instead of the 3G and just 3 little bars...
I can't say that I was real confident in the guy and I think the problem is going to return because it is a connection issue out in the cyber world I 'think' , but anyway, he had me turn off wifi and turn it back on and it worked. I did the same thing before calling so I have no idea why it worked while he was on the phone. Before I called, I reset the entire phone, turned it off and on, did the wifi off/on that he did and then I decided it had to be an outage. so if you have a landline you can call that number above on you may be able to get more of an answer that is not a random solution, because I think my solution is random and it will go down again. there seems to be several links that are referring to outages tonight. He said there is outages in VA but not here, WRONG, i told him.
good luck

Outgoing POP email on HTC Incredible

I am getting a "server not responding" error when trying to set up outgoing mail server on my POP.
I have verified the settings with my ISP provider, but still getting the error.
Anyone have any suggestions?
Anything unique about the HTC Incredible and using POP email with Verizon?
Please help!
Thanks.

jgs....that's what vzn initially told me too. they said that cox did not allow sending through their network except from the device that you actually set up with them (usually your home pc) for spam prevention reasons. i actually went so far as to set up a dummy hotmail account, just to use the uotgoing server settings. so i had cox incoming and the hotmail outgoing (but i named the account on my phone with my cox email so it appeared it was coming from my cox email). that worked except that the email app changes the username and password on the outgoing to match the incoming every time you close it (it assumes you are using the same account). so i could send this way, but had to manually put in my outgong hotmail info each time. then i found the correct cox outgoing (or at least, it's worked so far). unless cox is set up differently in different regions, you should be able to do it.

Verizon, why is HTC Incredible such an awful device?

Hey Verizon,
I wonder if you actively read/censor these forums because here is my question:
Why do you continue to sell/support awful phones such as the HTC Incredible?
I'm on my 2nd Incredible which is properly updated, yadda yadda yadda. It still suffers from common issues that YOU DENY exist. I'm on my second replacement phone (due to a reboot loop, which although was well documented in various parts of the internet you swear didn't exist) which now exhibits the same issues (only now it's out of warranty, convenient for you, yeah?). Of course, despite a multitude of internet posts, youtube videos showcasing the behavior, etc., you swear it doesn't exist. So my question to you is why do you continue to ally yourselves with such shoddy products/maufacturers?
Certainly you must expect that people will be upset when they purchase a device that doesn't last the terms of your 2-year contract (I'm up in December, and you can bet I'm not continuing)? Certainly you must feel the financial letdown from folks cancelling after their 2-years are up and jumping ship to ATT, T-Mobile, Virgin, or (the really smart) deciding US wireless is a sham? I'm assuming this must hit your bottom line or your shareholders somehow?
I'm sure your average smartphone user doesn't want to remove his/her SD card periodically to prevent (temporarily) reboots, and doesn't want to factory reset their phone to get an OTA update that YOU KNOW is faulty. My phone rarely operates free of issue as a phone, free of issue as a camera, or free of issue as a smartphone. Of course yes, I know those problems that many people are having and have documented on these forums and others don't exist (in your minds at least) but humor me here.
Why do you continue to push devices you know are sub-par and you know won't last? What do you expect to gain?
Personally, I'm free from my 2-year contract (wish I could have had a phone that lasted that long) in about 60 days, which is a huge relief because I've grown tired of paying for 4G LTE service when the majority of the time I'm in 1X (not to mention your illegal data throttling on my Grandfathered "unlimited" account once I've hit the 2GB limit that I never agreed to. Breach of contract anyone?), at which point I'll be dropping your business forever. So, one account soon to be down, how is that business model working for you Verizon?
If you've made it this far (and if this post is miraculously not deleted) I urge you:
Consumer: drop these ******** as soon as you can.
Verizon: get in touch with me, you've got all my info. Lend me a phone that will work (a WORKING phone, one capable of sending/receiving calls without random reboots) until Dec 06th and after that I'll send it back to you along with my last payment and we'll never have to converse again.
If you're in a similar boat forum members, please chime in.
Thanks for your time.

My Incredible was lovely. Didn't have a single issue with it. Traded it in for a Moto Razr M and somehow I feel like I ditched an old faithful friend. My first Razr M crapped out and let me down. Had to exchange it for another one. Sure Verizon's expensive and their data allowances are meager, miniscule and paltry, but I can live with that for now. So everyone's experience is different. Sorry you've had issues with your Droid Inc.

HTC Incredible 4G LTE will not Power Up!

     I have had this phone since July 2012. Sometime around August 2013 I started having trouble with the phone turning off randomly. This phone has NEVER been dropped or gotten wet. In fact, I baby it since I dropped my old Blackberry and shattered the screen. I bought a protective case and screen cover for the HTC. Shortly after it began randomly turning off it would no longer charge using the Mini-USB Charge Port. I bought two replacement batteries that came with an external charger. Using the external charger, the phone worked for a short time. After about two weeks I had the same Shut Off problem again until I rigged it by leaving off the battery cover and sticking a penny in there to make sure the battery was making good contact with the phone's points. I figured maybe it had a bad/loose connection. Although it was very inconvenient, it worked for about two months (if I laid it on the table) and allowed me to save my pictures at least. Then one day it just would not turn on anymore, even using my penny "trick". I am sure the two 3rd party batteries and HTC battery is good because when I put them on the charger for a few hours the light turns from red to blue, indicating a full charge.
     Since Verizon Customer Support could not help me other than suggesting I spend $400 on a replacement, I am about to replace the Mini-USB Charging Port to see if this works. I am trying this because it doesn't register any power at all with the battery or the cord plugged in. I would rather try a $2to $3 fix than a $400-$600 replacement. Has anybody else tried this? Are there any Repair Manuals available or Parts Lists? I am about to remove and replace the Mini-USB Charging Port from the phone using a YouTube Video for guidance. Although the video is for an Incredible 2 there are only minor differences. I found a replacement Port that requires soldering on the internet for under $2. The whole piece with ribbon and screw mount that doesn't involve soldering is available for under $3. Before I open the phone, order the part, and get out the soldering iron I want to make sure there are no known issues or fixes. At what point is HTC responsible for selling a faulty product?
     I notice there are multiple posts about the HTC Incredibles' power problem with no answers other than, "Try a Hard Reset" or "Delete the last app you installed" by VZW Staff. Then the topic gets Locked for some reason! One post had over 10,000 views! As other people have replied, you can't reset or delete what you cant Power On.
     Does anybody have any suggestions other than a Class Action Suit? My "New Every Two" isn't up until July 2014, I've been using an old LG flipper for a few months and it is very annoying considering the amount of texts I send! I've been with Verizon for over ten years now and I am unable to find ANY loyalty from Verizon! I can get no love even though it's well over $10,000 I have spent with this company! Makes me think a little harder on where MY loyalties lie.

Did you ever get your phone to power on? I've had this issue off and on for months. Of course Verizon cannot help. What is the trick to get the phone to charge and come back on? The battery is new and the phone was working fine as long as I did not allow it to die, but it died today before I could place it on the charger. And as always, it hasn't come back on.

I've given up on the HTC Incredible

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