I've had a network extender for 2 years and since August I can't get a GPS signal

I have had a network extender for over 2 years and have had no problems with it.   Since August, I have had nothing but trouble.  The GPS signal went out and I went through all of the Verizon troubleshooting tips and nothing worked.  They sent me a new one and it has worked for about 2 weeks however now I have the same exact problem, the GPS is red and I haven't had a GPS signal for 2 weeks now.  What is going on? How is it possible that after over 2 years of having no issues, we can't get a GPS signal?

I spoke with another Verizon tech rep and he was going to open a network trouble ticket however first he needed to gather some information.  He directed me to this site http://8x8.com/Resources/Tools/VoIPTest.aspx
to get info on the speak of my computer and IP connection however when I began the test, there was an error and it couldn't measure my VOIP connection.  The Verizon rep said that there isn't software in the network extender and that it's based off the VOIP.  So he suggested I call my internet provider and tell them that I'm trying to use a VOIP and for some reason it's not working.  He suggested I tell them I'm trying to use Vonage and not Verizon though.  Anyway, I'm going to call Comcast tomorrow and provide them the information that I got off the http://8x8.com/Resources/Tools/VoIPTest.aspx site.   Not sure if that will help you but I will keep you posted as to what Comcast tells me. 

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