I've had Itunes since 2009. Purchased a new computer and attempted to install Itunes with running Windows 8 and encountered a problem. Itunes stopped with error 2324. Having problems trying to reinstall Itunes. Help please.
I've been and ITunes customer since 2009. I have a ipod classic with close to 9,000 songs. I recently purchased a new laptop and attempted to download the latest ITunes version 12.0 to my laptop. I'm running with Windows 8. During the download, ITunes stops and gives error code 2324. Can't reinstall ITunes. ITunes doesn't work. Please help.
Hi chenalej924,
We've an article (linked below) that details a number of steps which can help get iTunes successfully installed on your computer.
Issues installing iTunes for Windows
http://support.apple.com/en-us/HT201668
Regards,
Allen
Similar Messages
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Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.
If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.
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I purchased a new computer, i want to install the CS5 i previously purchased onto my new computer. How do I do this? Do I have to repurchase the product?
You don't have to repurchase CS5. If you still have the old computer, you should open one of the CS5 applications and choose Help > Deauthorize to remove using that computer from your license.
If you no longer have access to the old computer, you can do this with web chat here:
Serial number and activation support
If it's a new computer, you can install from the original discs or installer. If you don't have a copy, you can download it here:
Other downloads -
I have a very old Ipod probably 12 years old. It could be the first or second generation. I have music on it that I would like to put on my new one. I have not updated this Ipod since I purchased several computers ago. How do I put the music from this Ipod into my library. It is music from CDs I own. I really don't want to have to take all that time to redo that again. Can anyone tell me how to do this. I would like to update my library with this music and update this old Ipod with new music for use in my car. It works great and does what I need it to do so I can't see tying up my new Ipod or Iphone when I want to use it in my car. I appreciate any suggestions you can give me. Thanks
Restore them to the new computer using the bakcup of the old one. If you don't have a backup of the old computer, you can re-download music purchased from the iTunes store. If they were imported from CD's, etc. You will either have to re-rip them or purchase third party software to extract them from the phone. The iPhone is not a backup or data transfer device.
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Hi
I have puchased several audiobooks on itunes with my computer and i phone. I have recently purchased a new pc and have installed icloud and imatch. I cannot upload my books to either ot these. when I go to find the books on i tunes it wants me to pay again. How do i get these audiobooks from my old pc to my new pc?support.apple.com/kb/HT1848
use instructions to transfer your books, apps and music from phone, ipad, ipod to computer.
http://support.apple.com/kb/HT4527
you might find that helpful as well. -
Itunes first movie purchase on new computer
i am trying to buy a movie on itunes for the first time on this computer but it is asking me security questions that i have never answed before ( my best friend in highschool and favorite movie star) to be able to download the movie. plus i aswered them with the answers that would be thereand it di not work. please help
When you moved iTunes to the new computer did you copy the whole iTunes folder or just the iTunes Music folder? If you only copied the music folder then you've left the library file behind and iTunes has created a new blank one. You'll get more information including the Folder/File structure in this article: What are the iTunes library files?
If you did copy the whole iTunes folder then you need to locate the original library file. Presuming you put everything in the default location, try holding down the Shift key in Windows when opening iTunes. In the resulting dialogue you will get the option to create a new library or navigate to an existing one. The default location for your iTunes library is in C:\Documents and Settings\Username\My Documents\My Music\iTunes\ (or C:\Username\Music\iTunes\ in Vista). Look in there and see if you have more than one library file (they have the extension .itl) If you have more than one try opening them in turn, you may find your original library is still intact: How to open an alternate iTunes Library file
If you can't locate the library (if you've left it behind and no longer have access to the old computer for example), you'll have to make a new one by going to File>Add Folder to Library and adding the music from the iTunes Music folder that you did move. -
How do I get CD that I have loaded to my itunes to transfer to a new computer
How do I get CD that I have loaded to my itunes to transfer to a new computer?
You setup Home Sharing between those computers and transfer it across
Understanding Home Sharing
TroubleShooting Home Sharing -
I have purchased a new computer and authorized my iTunes with my Apple ID; however, my iPod Classic, which I have had for many years, will not sync hundreds of songs that I have purchased and says the device needs to be authorized.
I have searched high and low and there does not seem to be a way to authorize the iPod Classic. What can I do to sync my purchases to my iPod? I have tried reformatting/restoring it as suggested. It continues to only allow me to sync non-icloud/itunes content.
Help!What exactly happens when you try to sync?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod -
I have had to purchase a new computer, as my last laptop died!! I have tried to add music onto my iphone, and my childrens ipod touch's, but its looking like it will clear their memory completely. Please can someone advise me what I need to do. Many thanks.
See iTunes: How to move your music to a new computer
BTW this list os for discussing the list itself. You'll get better response to questiosn you post if you post them to the correct list. I'll ask to have this moved to the iTunes list.
regards -
I have just purchased an iPhone 4, but it wasn't connecting to my iTunes, so I took advice and uninstalled iTunes. But when I am trying to reinstall iTunes, it keeps telling me that I cannot because I have a newer version of Quicktime installed. I cannot find this newer version anywhere, and have gotten rid of the Quicktime folder, but it is still refusing to install iTunes.
Please help, I have tried everything.But when I am trying to reinstall iTunes, it keeps telling me that I cannot because I have a newer version of Quicktime installed.
That's usually caused by damaged QuickTime installation configuration information on the PC.
Unfortunately, this sort of trouble has gotten more complicated to deal with ever since Microsoft pulled the Windows Installer CleanUp utility from their Download Center on June 25. First we have to find a copy of the utility.
Let's try Googling. (Best not to use Bing, I think.) Look for a working download site for at least version 3.0 of the Windows Installer CleanUp utility. After downloading the utility installer file (msicuu2.exe), scan the file for malware, just in case. (I use the free version of Malwarebytes AntiMalware to do single-file scans for that.)
If the file is clean, to install the utility, doubleclick the msicuu2.exe file you've downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any QuickTime entries and click "Remove".
Quit out of CleanUp, restart the PC and try installing iTunes again. Does the install go through properly now?
(If you do find a clean download site for the correct version of CleanUp, please don't tell me where it is. Without wishing to sound paranoid (although I grant it does sound paranoid), there is a non-zero chance that posting links to download locations for the utility here at Discussions leads to that download location being shut down.) -
I've downloaded the newest version of softwear to my iTunes libary (iOS 10.5 i believe) iTunes store now dosn't function right and i'm not able to sync. my iPod 4G with my libary. i've tried to reinstall iTunes, but for no use. help please.
well i have to be honest, but i don't know if it the vista you use has any significance for this. but you can try.
okay follow:
1: click "start" on the status line on the buttom of your screen.
2: then click on "all Programs" and find "Accessories" and find the "command prompt"
3: Right click with your mouse "command prompt" and click on "run as administrator"
(as you has click'd on "run as administrator", "command prompt" should appear.)
4: when it appears you need to type this "netsh windsock reset"
5: wait for your computer to registrer the command you gave it, and restart your computer.
then erverything should be pretty much as good or better then new. -
I had an error that said I need to reinstall Itunes. I uninstalled and attempted to reinstall and got a pop up "Serivce Apple Mobile Device failed to start. verify that you have sufficient privledges to start system services. Help!?!?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I am using win vista and have installed itunes for my ipod shuffle four years back. now I have purchased iphone 4, and trying to reinstall itunes after uninstalling my earlier itunes i always get a message that error in installation. kindly help
You might find this article helpful: http://support.apple.com/kb/TS3694
It has the error range of 3000's which states
Errors 3000-3999 (3002, 3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the gs.apple.com server on ports 80 or 443. This may be because out-of-date or incorrectly configured security or firewall software is interfering, an old version of iTunes is installed, an entry in your hosts file redirecting requests to gs.apple.com (see error 1004 above), or because of your Internet proxy settings. If you are using a proxy, try without using one or with a known-good network. If that does not resolve the issue, follow iTunes for Windows: Troubleshooting security software issues. Error 3014 may indicate that you need to free up more disk space on the computer before trying to restore again. Error 3194 most likely indicates you do not have the latest version of iTunes installed Update to the latest version of iTunes. -
my iPhone 4S the restore Ends at 60 % with error 1 (not -1).
I reinstall iTunes, download iOS 7.0.1 as ipsw and No success
I Think that is a problem of the iTunes or firmware versions :/.
Apple Please Help us!You can't Restore to any iOS other than 7.1.
If the error persists, try on another computer. Still no joy, it is a hardware failure. -
the title pretty much has my question i guess. it's my first post so i'm not sur if you'll see all of it. I'll just copy paste it anyhow.
i've bought the first season of Death Note on itunes, and i've was never able to download the 11th episode (Assault), it gives me error -50 each time I try. Can anyone please help me with this?Perhaps try the "Error -50," "-5000," "8003," "8008," or "-42023" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
Bought an app last night. Tried to buy another an hour later and got the window that says "Cannot connect to iTunes Store". Still unable to connect to store today. Tried restarting router. Help please....thanks.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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