I've had my IPAD 2 2 mosths and still can't get it to backup.

Thought I'd do this upgrade in itunes. Then upgrade IPAD several hours later Itune updated now I can't get past the backup to do the software upgrade.
I'm thinking I've bought a pieces of Junk for $800.00.  No Support!! No Customer service!. Thinking about taking it back! unless their is a fix!
Fustrated MAD & confused! i'VE POSTED B4 AND GOT NO HELP!

You need to post the steps you took, exactly what is happening, what OS version are you running (32 or 63 bit).  No one can begin to help you unless we have more information to try and figure out what is happening.
It sounds like you got iTunes to upgrade and are trying to download the ios5 upgrade for your iPad.  Correct?  First things to try:
1) reboot your pc
2). Turn off firewall and anti-virus
3). Try again and post the results with any error messages you may get.
Good luck

Similar Messages

  • HT201412 I have tried all of the above and still can't get my ipad to respond

    I have tried all of the above and still can't get my ipad to respond

    Everything? Did you see the very last part about restoring the iPad and did you notice that there is another link in that step in case you cannot restore the iPad?
    Symptoms
    Your iPhone, iPad, or iPod touch may occasionally stop responding to buttons, switches, or touchscreen input and may exhibit one or more of the symptoms listed below.
    Resolution
    If any of these symptoms occurs, follow the steps in this article to resolve the issue. The device:
    Does not return to the Home screen after pressing the Home button
    Does not wake from sleep after pressing the Sleep/Wake button
    Does not turn on (or power on) when pressing any button
    Appears frozen or unresponsive
    Is unable to "Slide to Unlock" or "Slide to Power Off"
    If a single application is not responding or freezes when it opens, you can force it to close
    Press and hold the Sleep/Wake button until the red slider appears. When the red slider appears, release the Sleep/Wake button.
    Instead of dragging the red slider, press and hold the Home button for six seconds.
    If the device does not return to the Home screen, see the steps below to restart.
    If the device is unresponsive or certain controls aren't working as expected, try restarting
    To turn off the device, press and hold the Sleep/Wake button until the red slider appears.
    Slide your finger across the slider to turn off the device.
    To turn on the device, press and hold the Sleep/Wake button until the Apple logo appears.
    If the device remains unresponsive or does not turn on (or power on), try resetting
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds.
    If there is no video, verify that the device has enough charge to turn on
    If you are using an iPad, ensure that it's connected to the 10W USB Power Adapter.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Home button to attempt to wake the device.
    If the screen displays a red battery icon, let the device to continue to charge until it turns on.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane.
    If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
    Additional Information
    Ensuring that your iOS device is kept updated to the latest software should minimize the occurrence of these issues.

  • I have a  ipad 64GB Wifi 3G and i can not get onto the internet, i have  set up wifi but it wont get on the net

    i have a  ipad 64GB Wifi 3G and i can not get onto the internet, i dont have a data plan yet & i have  set up wifi but it wont conect to the internet

    From your description above I conclude that the WiFi transmitter and receiver of your iPad appear to be working, but I abviously cannot tell how well they are working.
    Have you reset your iPad already?
    Press the Home and sleep/wake buttons simultaneously until only the white Apple logo appears on the screen - usually 10 to 15 seconds - ignore anything else.
    Genius Bar: http://www.apple.com/retail/geniusbar/

  • I've had my ipad for 6 months and still cannot get my iTunes music on it.  How do I do that???

    I've had my iPad mini for 6 months and still cannot get my iTunes music on it.  What am I doing wrong??

    I have tried everything.  When I open my iTunes, the iPad icon comes up on the top right and shows the circling arrows and at the top is has iTunes Match, sending info to Apple.  When I click the iPad icon, it states my iOS 6.1.3. and is up-to-date.  I have a 32 GB Wi-Fi iPad.  It says I have 28.34 capacity left.  I have it set to automatically back up on iCloud (I have 15 GB of space in iCloud).  At the bottom it says I have 447 photos and 42 apps.  However, I can count that I only have 31 pictures that I see in my Photos. 
    I probably have the almost 500 photos on my phone, though.  And I'm able to get some music to my phone**.
    Under Options I have checked: Open iTunes when this iPad is connected, Sync this iPad over Wi-Fi, and sync only checked songs.
    Today I tried dragging a number of playlists to the iPad icon.  It didn't go to my iPad; **however, now it's on my phone.
    When I open the music app in my iPad, the cloud icon shows up and the bar under it fills up, it says there's no music.
    Appreciate any help...they tell me I am not eligible for tech support via chat.
    B.

  • I had my email acount hacked so i had to set up new email and i can't get my photos off i cloud now?

    i had my email account hacked the other day and they changed the password so i could'nt get into it, so i set up a new email and password and changed password and i now can't get my photos on my ipad because it was backed up on i clould with my old email. how can i get them back?

    You could try contacting iTunes store support.  If you can proove your identity to their satisfaction, such as by answering your security questions correctly, they may be able to do something for you so you can regain control of the account.  Although this is an iCloud issue, I'm suggesting iTunes store support because they deal with Apple ID issues all the time.  You can reach them here: http://www.apple.com/emea/support/itunes/contact.html.

  • Okay, I'm deployed overseas and I just bought an iPad the other day, and I can't get apps because for some reason I can't sign up for iTunes, it's been like 4 days where it says error after I fill out my information for iTunes account

    Any suggestions?

    Hi and keep safe!
    My links to websites are much more basic (when I first read this I hoped Texas Mac Man would respond to you and he did!)
    My guess is you probably have wireless where you are and might have a computer, but not knowing for sure...
    We set my husband's up this Summer, and for whatever reasons used my Apple ID and itunes so he could share our itunes libraries (already paid for shows and movies) and cd's I uploaded to my mac.
    So you might be beyond this basic stuff, but it might help.
    Also, please note that you can now set up an itunes account without a credit card. If you decide to do that, you can ask family at home to buy itunes cards and give you the #'s without having to mail them to you because you might or might not get them.
    You can download a manual at Apple.com which might help you with any problems you encounter.
    You will need to sync your ipad with your computer.
    If you have/had an ipod, mac book, etc., you're apple id on your ipad will be the same. A couple of weeks ago our younger son bought an ipad before he went back to school. He could not create accts, etc., but then realized he was already set up with his ID from when he got his very first ipod years ago.
    Sign up for the cloud for back-up.
    Get find my ipad - free app in App store.
    And get gotcha (not sure where - my son's looking into it.) But if someone takes your ipad and turns it on, a picture of him/her is automatically e-mailed to you and you can go from there to hopefully retrieve it.
    So please check out
    http://www.comaroundfree.com/Smartphones__Tablet_PC/iPad/Start_your_iPad_for_the _first_time_and_sync_it_with_Itunes-4760
    http://www.macworld.com/article/1165908/get_started_with_your_new_ipad.html
    Hope this helps, and again, keep safe.

  • Hubby has iPad with purchased games. I just got a mini iPad. Using iCloud and wifi can I get his games onto mini?  Just purchased a new one and downloaded on both.

    hubby has an iPad with purchased games. I just got a mini and would like to have these same games without having to pay again. We just purchased a new game that downloaded to both. Can I get his existing games on my mini?  iCloud activated and wifi was used when we got new game.    

    Yes, you can get those games on your iPad Mini.
    Sign into the iTunes and App Store section of the Settings with the same Apple ID used to buy those games. Then go to the App Store and click "Updates" and then "Purchases" and you should see the games your hubby bought with his device.
    Hope that helps!

  • Downloaded itunes on new ipad and still can't get past screen to connect to itunes. Now what?

    New Ipad2. Downloaded Itunes. Still can't past screen to connect to Itunes to download. Where is menu screen?

    OK. You downloaded the file for the install, now you have to double-click the install file and install itunes on your computer. Once you double click the downloaded file, it should step you through the install process. The file will be located in your downloads folder.
    Once itunes is installed, start iTunes on your computer then connect the ipad and follow the activation instructions.

  • HT201263 I bought an iPad for my ex and I can't get her password off the iPad to restore it

    I bought an iPad for my ex we broke up and now I can't restore it it's asking for her Apple ID password what do I do?

    Russvan28 wrote:
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    You need that information with iOS 7.
    http://support.apple.com/kb/PH13695?viewlocale=en_US

  • Hi, my Ipad has frozen today and I can not get onto any of me apps. Can anyone help?

    Hi
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    Try a Reset [Hold the Home and Sleep/Wake buttons down together for 10 seconds or so (until the Apple logo appears) and then release. The screen will go blank. Be patient, the device will power ON again in the normal way. It is app and data safe!]

  • GmaiI crashes the iPad; everything locks up and I can't get any response.

    I foolishly opened many Gmail messages on my iPad while looking for an old message.  Now I can only open one or two messages before the screen locks and there is no response to any command.  I have to go back Home and open mail again.
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    Reset your iPad: Hold down the home and sleep buttons, wait for the Apple logo, let go of the buttons.

  • My Ipad has gone blank and I can't get anything to come back up on the screen?

    My IPad has gone blank.  I was checking my mail and it started flashing and then it froze then it went blank.  All I have is a screen saver picture.  I can use Suri but nothing else.  HELP????  I have turned it off and turned it back on still nothing.

    Reset the device:
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    Connect the iPad to a power source to charge the battery just in case.

  • I had to buy a new computer and now can't get my CS3 with CS5 upgrade to work on windows 8.1. What can I do to get them to load and work?

    I can load CS3, but it won't let me register it and I can load CS5 upgrade, but when I open CS5 it shows fault and closes. What can I do to get these programs to work on my new computer?

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    Mylenium

  • I have  a 4gen iPod and I've had it for about a year and I can not get to update software

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    Connect the iPod to your computer and update via iTunes. Your problerm has happened to others too.

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