I've had my new iPhone 6 Plus for about a month now and I'm just now syncing it with my computer to put music on it and it has been on Step 5 of 5 for hours now. I have reinstalled iTunes to see if that was the problem with no luck.
I've had my new iPhone 6 Plus for about a month now and I'm just now syncing it with my computer to put music on it and it has been on Step 5 of 5 for hours now. I have reinstalled iTunes to see if that was the problem with no luck.
All it says is "waiting for changes to be applied".
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I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
"Check online for a solution and close the program"
"Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
Here are some of the Problem Details:
"Problem signature: APPCRASH
Application Name: iTunes.exe
Application Version: 11.0.1.12
Application Timestamp: 50c8fc7e"I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony -
When I plug in my headphones the music starts to soeed up and stop ayi g by itself. Another issue is when it does stop, Voice Control is on when I don't hold on the home button. I turned on Siri because this is what started my problem (taking off Siri) and it didn't help, instead of Voice Control, Siri started to turn on. I didn't want Siri, so I put Voice Control and disabled it. I did so, and the problem still kept on going. Any ideas on how yo fix it?
I'd guess that the problem is due to a short in your earphones. Try another set.
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Tried loading the latest version of itunes but the download would not complete. Now when I connect my phone to a usb i get an error stating required files are missing, reinstall itunes. I tried that but the reinstall keeps timing out?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for performance issues or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I received a $15.00 gift card. All but $.99 has been used. I want to make other purchases but can't as I'll be over the .99 with the tax......Of course I have a credit card on file, someone please tell me what to do in order to make another purchase?
Thanks.JaniNY wrote:
I thought of that, but my question is does it automatically flip to the CC.
Yes.
If you have a gift card balance, iTunes will use that.
If the total is more than that, the difference will be charged to your credit card.
You need do nothing.
See this -> iTunes Store: How to redeem a code
Free song credits are redeemed first.
If you have no free song credits, gift certificate, prepaid card, and allowance credits are used next.
If your gift certificate, prepaid card, and/or allowance credit is less than the total cost of the purchase, your credit card is billed for the remaining balance.
If you have no free song credits or gift certificates, prepaid cards, or allowance credits, your credit card is billed for the songs you buy. -
My ipod touch isn't showing up on my itunes, I have an after market cord, is that the problem?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem -
My credit card has been charged and l didnt use it ????
Call Apple. 1-800-My-APPL
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro 8G RAM 750G HD + OCZ Vertex 3 SSD Boot HD
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
In Memory of Steve Jobs -
Like I said I think it's the battery but I have to chech if it's the battery or the screen but please help I want my iPhone back.. And I hate using Android.
The iPhone does not have user serviceable parts. There is no where to buy genuine Apple parts, and once you open the phone, you forfeit any warranty or post-warranty support, as well as help from the forum. Try Google.
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Tried to install Elements 12. It said to uninstall and try again as it couldn't open. Remembered I have CS6 on there so I uninstalled that, then tried to uninstall Elements 12 but now Elements 12 cannot be completely uninstalled. Now what should I do?
Just tried putting the disc in, clicked on "install" and it attempted to uninstall the program but again failed so now I can't install it at all. Anyone know the phone number for Adobe so they can help me? They of course don't post it on their website. :/
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When I first tried itunes with my new hard drive there was the problem with the registry keys but something also flagged up about needing a signed driver. Is this anything to do with why Itunes and my computer no longer recognises when my ipod is linked up? Whatever i try under 'devices' my ipod is never available to sync up. If anyone can help I would be most grateful.
Thanks for your reply. Unfortunately this has not worked. I didn't have quicktime to begin with so I don't know if that makes a difference? After following the instructions, I get the "registry keys missing" problem appear again (which I've subsequently fixed again) and then when I connected the ipod I got the following message - 'Device driver software was not successfully installed'.
I've tried windows update but this doesn't do anything as '...the service is not running'.
Any suggestions? -
I created one apple I'd when I started using the iPad. After some days, I had to create a new apple id
as there was some problem with the first one. Now at some places still my old apple Id is appearing. Pls adv how I change this to my new apple Id.Anything you downloaded with the first Apple Id will forever be tied to it, and will always require it to update.
The question here is, why did you think you needed to create a new Apple ID? What was the problem with the first one?
To get rid of th old one, you'll need to delete everything you downloaded with it, and then sign out of the ID in several places around the iPad.
Go to Settings->iTunes & App Stores->Apple ID->Sign out.
Repeat the process, for Facetime, Messages, Mail and any other App you need to sign out of. -
I'm trying to place a phone call and when I do the 3G icon goes away and the phone just says connecting but never does. I have almost full service and only have had my new iPhone 5 for two days. Can anyone help because I can't call Sprint at the moment???
Settings > General > Reset > Reset Network Settings
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my new iphone 6 plus has been restoring from iCloud backup for days. I do not have all my apps or music yet. How do I fix it?
Hello Bernharp,
Thank you for participating in the Apple Support Communities.
It sounds like your iPhone 6 Plus is taking a long time to restore from an iCloud backup. I can understand why you'd be concerned after several days of waiting.
This might happen if your backup contains a lot of content such as pictures or your Wi-Fi connection isn't consistent.
If the restore still hasn't completed, take a look at the information in the "Restoring my device from an iCloud backup is taking a long time" and "A message says restore incomplete or some items could not be restored" sections of this Support article:
If you need help restoring from an iCloud backup - Apple Support
Sincerely,
Jeremy -
I've had the new iPhone 5 for about a month now, and it is still saying it is currently restoring still. Is that supposed to still be happening? Everything works just fine, but it's not letting me update the new software bc it's still saying it's restoring.
sean_gabriel wrote:
Is there any solutions yet. I'm also having this problem for almost a month now. I'm using two Macbook Pro Mountain Lion and Yosemite, two iPads and iphone 5s. All updated. I use Apps that needed to be updated. Well, I try to purchase a trial version a month ago and I want to buy it now but always say I have a billing problem. Also, I have new devices with Apps that has to the Appstore, some are free but also give me the same headaches. I tried all the solutions posted on this forum, also tried other solutions, obviously it did not work at all. Does Apple hear about this? Settings > Store and signed out/signed in did not work for me. Please respond.
Contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html -
Apr 22, 2011 6:28 PM
I've had my iPhone 4 for about 4 months now, and suddenly some apps aren't working. They open and appear to work, but as soon as you try to do something it doesn't load. I tried deleting the app and reinstalling it. I also force shut down my phone. I synced it to iTunes. Nothing is working. Does anyone know what I can do?Basic troubleshooting steps oultlined in the User Guide are restart, reset, restore from backup, restore as new device.
You need to go through all steps in succession until your problem is solved. If going through ALL these steps fails to resolve your issue, then you'll need to bring your phone into Apple for evaluation and possible replacement.
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