I've had problems trying to print on my hp envy 4500, with my hp chromebook 14.

has anyone else had trouble printing from hp chromebook 14?
i have an hp envy 4500 printer,

Hi marshasue,
Welcome to the HP Support Forums. I understand that you are encountering difficulties when printing from your Chromebook to your Envy 4500 printer.
To better assist you, would you please provide some additional information:
How is the printer connected (USB cable, wireless direct, or wireless)?
Are you getting any error messages? If yes, what do they say?
Have you setup the ePrint feature of the printer? If yes, did you customize the printer’s ePrint email address?
Have you setup Google Cloud print?
Thank you.
Regards,
Happytohelp01
Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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Hi chefcorbin,
Welcome to the HP Support forums. I understand that you would like to learn how to change the printer preferences using your Chromebook.
I have included a link to Google support on printing a page with Chrome and it lists the print settings that you can adjust.
Google Chrome Help - Print a Page
Regards,
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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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converting all the fonts to CMYK and thus making them lose their nice crisp blackness.They've also said that it must be a setting in Pages that has caused this, but I can't see how that's possible!
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converting all the fonts to CMYK and thus making them lose their nice crisp blackness
I would wager a box of Carlsberg beer that the prepress operator is ignorant of the controls in Agfa Apogee, and that Agfa Apogee has a control to catch RGB type and convert to deviceK / separationBlack. Try telling the prepress operator to READ the manual -:).
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I'm not certain whether this is a problem unique to our LMS, but I vaguely recall a colleague finding a problem to this solution (perhaps a patch?) that was Presenter, rather than LMS driven. Unfortunately, he's on extended leave so can't help out at the moment. Would appreciate your thoughts.
Thanks
Peta

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This question was solved.
View Solution.

Dear ssmith1,
You have to buy a USB 2.0 high speed less than 2 meters.
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
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and click on the icon if you want acknowledge the assistance.

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Hi okpatsfan,
Are you using Windows 8 or 8.1? If so, try this document.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c04011652&lc=en&cc=us&dlc=en&product=5199463
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

I've had problems trying to print on my hp envy 4500, with my hp chromebook 14.

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