I've had subscribed to CC for students but it doesn't appears to me as a registered product.
Hi! I've had subscribed to CC for students throught Adobe website, and I have received fiscal notes throught a business group called Digital River, Inc. Now I've been trying to install Creative Cloud on a second computer and it keeps asking me for my serial number. I haven't received any code, so what am I supposed to do? Also, it appears on my account that I haven't got any registered product form Adobe, as now I count like 6 months of subscription. Thanks!
Hi Giovana,
Please refer to the help document below to fix this issue:
Creative Cloud applications ask for serial number
Regards,
Sheena
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Hi,
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