I've had subscribed to CC for students but it doesn't appears to me as a registered product.

Hi! I've had subscribed to CC for students throught Adobe website, and I have received fiscal notes throught a business group called Digital River, Inc. Now I've been trying to install Creative Cloud on a second computer and it keeps asking me for my serial number. I haven't received any code, so what am I supposed to do?  Also, it appears on my account that I haven't got any registered product form Adobe, as now I count like 6 months of subscription. Thanks!

Hi Giovana,
Please refer to the help document below to fix this issue:
Creative Cloud applications ask for serial number
Regards,
Sheena

Similar Messages

  • I am getting an error when resizing the Mac HD. I had a separate partition for Windows, but have deleted it and want to add the empty 50GB partition to my Mac HD.

    I am getting an error when resizing the Mac HD. I had a separate partition for Windows, but have deleted it and want to add the empty 50GB partition to my Mac HD.

    SparkchaserEd wrote:
    I am getting an error when resizing the Mac HD.
    What does this error say?

  • After upgrading to iOS5,everything was restored.I couldn't find the downloaded movies I had before.I kept on syncing it with iTunes.I can see videos are taking up space on my Ipad 2 memory but it doesn't appear,only songs appear.thank you..

    After upgrading to iOS5 & everything was restored,I couldn't find the downloaded movies I had before.I kept on syncing it with iTunes.I can see videos are taking up space on my Ipad 2 memory in the iTunes page but it doesn't appear,only songs appear on the Music.thank you in advance for your assistance..

    They are now in the videos app!

  • How do I get an iPad micro sim card for Austria and Italy?  We purchased one for Germany, but it doesn't cover in Austria or Italy

    How do I get an iPad micro sim card for Austria and Italy?  We purchased one for Germany, but it doesn't cover in Austria or Italy

    Compare the roaming charges from the German carrier with services like those:
    http://www.abroadband.com
    http://www.maxroam.com/Shop/Product/Detail.aspx?ProductId=787&cur=EUR
    Otherwise buy a pre-paid micro-SIM card for the iPad in each country you visit.

  • I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder.  Anyone help me?

    I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder.  Anyone help me?

    I've entered my reg. code for Quick Time Pro but it doesn't appear to have installed ... it's not showing in my apps folder.  Anyone help me?
    The QT X v10.1 app installs in your "Applications folder and QT 7 v7.6.6 (whether keyed for "Pro" use or not) is installed in the "Applications/Utilities" folder. It is recommended you keep them in these locations so they will continue to update correctly/automatically.

  • I cannot download and then bring up Firefox. I had been using it for months but now when I clik on the Icon I get nothing !

    I have been using Firefox for months, but now when I click on the icon I cannot open a page. I tried downloading again but still get tnothing.
    I can get on Explore just fine but I want to get back to using Mozilla Firefox.

    Nothing is worse than IE.
    You can try the following:
    Save your bookmarks.html in
    %userprofile%\Application Data\Mozilla\Firefox\profiles\
    Delete the whole content of the profiles-directory
    Then create a new profile and start FF again. Now you can import your bookmarks.
    Otherwise look here:
    https://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start

  • HT201359 I made an apple id for free, but it doesn't work. I don't know what can I do.

    I saw in utube, how to make an apple id for free, but can't use it, it says my id can't be verified.

    By 'did not work' you mean ... ? Do you get any error messages ?

  • I bought CC for student, but the subscription is not showing up?

    Hello, I just bought the student subscription with all the required details, with a school email and everything, but when I checked my CC app to activate my trial of After Effects, the subscription I just payed for did not show up. Is something wrong? Do I need to confirm more things?

    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    Not knowing exactly what you did, I will provide Education links... including the one where you provide proof
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu
    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
    http://www.adobe.com/products/creativecloud/students.edu.html
    http://www.adobe.com/education/students/student-eligibility-guide.edu.html
    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

  • TS3694 My Iphone 5S (imei :013886000503612) only display :Capble and disc , not use anything! What can i do now? i had Itunes 11.4 for recovery but fail complete! How can i do it?

    My Iphone 5S  is DEAD (only images Cable and disc)/. My imei : 013886000503612. I had try use itunes 11.4 for update an recovery but about 99 % itunes display :The iphone "iPhone" could not be restore>An unknow error occured(3). what can i do now? im living at Vietnamese! Help me!

    Think whath happens if I do 300 mb in roaming in a few days
    You can turn off roaming in the settings... General... Network
    I know this doesn't explain what is happening, but it will put your mind at easy when on holiday.
    Get in touch with Apple, call them and ask.
    This should not be happening.
    I am interested in knowing what you learn.

  • Recently purchased the creative cloud membership for students, but all the applications I download run as trials? why is this happening?

    I recently purchased the creative cloud student license for one year. After installing the desktop CC app, and downloading the CC 2014 softwares, they open up and require licensing / can be run only as trials. Why is this happening and how can I get the full softwares?

    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    Change Account https://forums.adobe.com/thread/1465499 may help
    With TWO things going on, you may need chat
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

  • Hi, I have recently loaded my I-tunes and I-phone with all of my old cd's which I want to sell for charity. Unfortunately I've had a fatal crash on my lap top and lost my hard drive. I have had to re-install I'tunes but it doesn't have any of my music.

    So now I would like to import somehow all of my music from my I-phone into my I-tunes. I've managed to import the purchases, but can't see how to import my cds from my I-phone. Does anyone know how to do this? Thanks.

    Expanding on what The Fiend said, the license to play music from a CD is tied to and stays with the CD. So if you sell or give away the CDs, the license to play the music goes with them, at which point you legally no longer have the right to the tracks. You need to keep the CDs if you want to keep the music.
    As for transferring the tracks from your iPhone back to your computer so you don't have to re-import all your CDs, check out this post from Zevoneer for some iPod/iPhone media recovery options:
    http://discussions.apple.com/thread.jspa?messageID=10570955#10570955
    Regards.

  • I had an add on for years but how to get my pc worked on and now its gone..it was a mouse over link to preview that page in a new tab .it had a little blue mark

    it was like a preview any page in new tab when you mouse over the link it would open that page and i cant remember what it was called

    '''[https://addons.mozilla.org/en-US/firefox/addon/coolpreviews/ CoolPreviews]''' {web link}
    Browse faster—Preview links and images without leaving your current page or tab.
    Just mouse over any link and a preview window appears to display the content.

  • Billed for purchase, but purchase doesn't show up

    Hi!
    I tried to purchase an album off the iTunes store. I clicked "Buy", signed in, all that good stuff. I received a dialog box asking me if I was really sure that I wanted to buy the album. And, to be safe, I said no. So, I thought everything was fine, until I realized I had still been charged the $8.00 for the album, but the music wasn't in my purchase history or available downloads list. This is a huge problem - I just lost almost $10.00! Anyone had this happen, and if so, how can I fix it? Thanks in advance.

    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • "Look for Apple TV" preference doesn't appear to work

    Have just set up Apple TV for a friend, without realising the HD is only 40gb. As a result his music and photos have instantly filled the HD and it seems to be constantly trying to sync (or at least the spinning arrows beside the Apple TV in the devices list won't go away)
    To solve the problem until I next get over there, I suggested he merely uncheck "look for Apple TVs" in his iTunes preferences, but the TV still comes up under the list of devices every time he opens iTunes. I have also got him to uncheck the option for synching music and photos in the tabs of his Apple TV device
    Any assistance most appreciated
    Kind Regards
    Bernard
    Powerbook G4 1.67mhz 15"   Mac OS X (10.4.5)  

    Chances are it's your internet connection.
    If you can play things under the Computers tab from your local itunes library without issues then your LAN is likely to be fine.
    AppleTV2  does not play well with slow/variable interent connections for rentals.
    Basically it calculates how much needs to download to flash memory to allow continuous playback without interruption at the rate your internet connection is delivering - if this rate drops due to more users in your area or perhaps throttling of bandwidth by your ISP then the calculation will be wrong and movies will stop/start.
    If you simply have a slow connection, then you have to wait for much of the movie to download first, this may take some hours.  On AppleTv1 the presence of an internal drive made this much more robust as the movie would stay on the unit until the rental/view period had expired.  It might take hours to download (so rent in advance of viewing) but once it was there it would stay until expiration.  AppleTV2 however does not retain the download and often if you restart the film it has to start downloading from scratch which I think is crazy.
    Please send feedback here:
    http://www.apple.com/feedback/appletv.html
    I wish they had the option to 'lock the download in memory' until viewed or deleted - this would limit you to 1 HD movie rental at a time in order to keep enough free for other tasks/local streaming usage, but would make the device far more practical for slow connections.
    You should test your internet connection at say speedtest.net on the computer.
    Just as estimates I'd say:
    1Mbps - probably 12 hours+ to start watching HD, less for SD
    3-4Mbps - 20-30 mins to start watching HD, within a minute for SD  (my speed)
    8Mbps+ - watch within a few seconds
    If you go to Settings and in iTunes store options change to SD from HD you may find you can watch far quicker with any new rentals, but if you want HD it defeats the purpose.
    AC

  • New Subscriber add in CM Cluster but agents are not logging in on IP Phones registered to new subscriber

    Hi,
    I have added a new subscriber to existing cluster in Contact Center Environment. Agents are unable to login the CTI application using the phones registered on new subscriber. Call Manager version is 7.0.2 and ICM version is 7.5.8.
    Please advise.
    Regards,
    Hammad.

    Is the CTI Manager running on the new subscriber?
    What do you see in the .ems file for the JTAPI gateway?
    Are the phones still associated with the JTAPI user?
    If you unassociate and reassociate a phone, does that work?
    Regards,
    Geoff

Maybe you are looking for