I've installed Premiere Pro, but can't start the program.

I have a subscription to creative cloud, and I've installed Premiere Pro CS6 but the app isn't clickable so therefore I can't even open the program.
How do I troubleshoot this to get the program to work?

Thanks for your consideration. I apologize for being so vague. I'll try again.
After installing the creative cloud desktop app on my computer,
Windows 7 Enterprise Service Pack 1 32 bit
AMD Phenom II X6 3.20 GHz
8 GB RAM
I click on the little creative cloud icon at the bottom,
When the popup of my apps appears, I see Premiere Pro has been installed.
I can click (the hand icon appears in place of the regular pointer arrow) on the Illustrator CC icon and the program starts and I can create something.
If I hover over the Premiere Pro CS6 icon, My pointer does not change into the hand icon (which means something underneath is clickable) and I am not able to start the program.
I though there may have been a problem in the installation so I tried uninstalling all apps, then uninstalling the creative cloud desktop app, and just reinstalling Premiere Pro. This did not work. Then I installed Illustrator so see if any other programs would work.
My next step it to try re-installing my operating system.
Thanks for considering and reading this post!

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