I've joined the cloud,but Light room keeps asking for the serial no .no days left.
The programme starts but the splash screen keeps coming uo ,Buy or trail .no days left.I just want to get rid of the startup screen please ,any answers,?
Uninstall the trial version you were using and then download the Creative Cloud app and install Lightroom via the app instead.
Similar Messages
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I have Lightroom 3 and have installed it on my Retina iMac running Yosemite. It will not show me any of the modules..error when attempting to change modules.. and keeps asking for my serial number every time. Is it compatible?
DavidThis is a duplicate thread - see here
-
We have changed our appleid and password on the computer successfully, now our iphones keep asking for our password to the old appleid and will not accept it. how do i change my appleid on my phone?
mine still wont let me buy apps or update apps because it keeps asking for my old Apple Identification that i know longer use and havea new one what do i do
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Cloud member, but PS keeps asking for my serial number [was:bad faith]
Bought monthly access Adobe CC, but now they ask me the serial number of the product. What to do?
Hi curt,
I have installed one copy of my PS CC at home in my windows machine which is working fine.
But I have my second copy installed in my office mac whcih keeps asking me to register and the countdown has begun. What should I do.
I tried the helper link http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html but I am sure things are fine on the data I have provided. Because if data was the issue my windows copy too would have asked for credentails. Please help.
btw I am too a registereed member in the cloud. -
AE keeps asking for a serial - All I have is the Suite Serial
I've been dealing with tech support since since last week with several calls each lasting over an hour and yet have received absolutely no response on how to deal with this issue. Furthermore, every a new representative gets on the the phone I have to repeat the problem. Doesn't Adobe keep track of the incidences on their case numbers???!
My problem goes as follows:
I had to reninstall my Windows XP system. As a result I had to reinstall all of my applications.
I have a copy of Adobe Creative Suite Production Studio Premium CS2. The suite was installed and activated. All of the applications load up except for one and that is After Effects 7. Every time I try to start it it asks me to please register the copy and then asks me for a serial number. The ONLY serial number I have is for the entire suite - which I understand should be able to activate all the individual applications. Obviously I've tried putting the Production Studio serial in the box and the number does not work.
Adobe seems to have washed their hands with this because every conversation I've had with them on the phone ends up with them saying they don't support CS2 and that I have to go to the forums. This doesn't add up for me. I'm experiencing a licensing issue for a product a purchased and have a right to use. Adobe's response has been for me to upgrade which would be nice, but I have not upgraded for financial reasons. All I need is help from Adobe to activate a product that I purchased from them.If you send me your case number, I can ask someone to look into this. Send the case number to me in email to kopriva at adobe dot com.
More suggestions on how to communicate with Adobe when things go wrong are here. -
Hello my name is Vittorio. 2 years ago i've bought the CS6 master collection which has worked perfectly until recently.
Now i keep getting the question to enter my serial number and when i do that i get the Invalid reaction. But it is the same number that worked before! What can i do to make CS6 work again?Hi Vittorio,
We would like to know if you have re-installed your product on this machine. We would also like to know your OS version.
Meanwhile, try:
Error "The serial number is not valid for this product" | Creative Suite
Invalid serial number error
Error "Invalid serial number" | Acrobat 9 | CS4
-Atul Saini -
I have installed Lightroom 5.6 as an upgrade but am unable to proceed because it wants a serial number; how do I attain the needed serial number?
No, I did not have to purchase the upgrade. But here is what I believe my
error was: earlier today, I upgraded to LR 5.6 on my laptop. Then I
upgraded to the same on my desktop, but became confused and installed it
TWICE.
Is this the reason that Adobe is asking me to license Lightroom and to come
up with a serial number? (I have my serial # from LR4, but it does not do.)
Should I try to deactivate LR 5 and then try again to upgrade to it?
Or am I still confused and need to purchase the LR 5.6 upgrade? Thanks for
your help.
On Thu, Aug 21, 2014 at 5:44 PM, John Waller <[email protected]> -
Installed iWork, but it keeps asking for a serial # and there isn't one!
Hello,
I just bought a box version of iWork, brand new. But now that I've installed it, it keeps prompting me to enter a serial number (I don't see one anywhere on or within the package) or purchase a serial number online! I cannot get past this prompt and can't use the software.
Help! Thanks so much.This Topic may help you. http://discussions.apple.com/click.jspa?searchID=-1&messageID=10939364
Read to the end of the thread, it starts slow but picks up speed.
Jerry -
Lightroom (Cloud version) keeps asking for serial number. [was: HELP!]
I purchased the creative cloud photography plan. I downloaded creative cloud and tried to start using lightroom but it keeps asking for a serial number and I dont have one I bought it all online and it wont let me use lightroom help!
Ask for serial number http://helpx.adobe.com/creative-cloud/kb/ccm-prompt-serial-number.html
Does your Cloud subscription properly show on your account page?
If you have more than one email, are you sure you are using the correct Adobe ID?
https://www.adobe.com/account.html for subscriptions on your Adobe page
If yes
Some general information for a Cloud subscription
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
If no
This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us" -
Cloud keeps asking for serial after login, photooshop cc, flash builder, flash pro cc
I can't use my cloud product because it's asking for a serial, after I login with an active adobe account, assigned to a cloud seat. The Cloud account holds many seats bought few month ago. From the start, random computers/account will ask for serial and never activate.
It's really bothering hearing that adobe is forcing everybody on cloud when they can't even make the activation work everywhere, without displaying any message or reason why.
The support tel number is a Joke :
800 443 81 58
In the country I'm living in, the national operator, the 2nd cable tel operator, the 2nd mobile phone operator won't accept this number, it doesn't even ring.
Weirdly when I sent the money transfer, from this country, it worked fine the first time.
Please inform me why my account won't activate and give me a solutionPhotoshop CS6 after being replaced with CC and only after applying its first update worked.
Here, not any message said that this cloud account was compatible only with CC when i didn't event know photoshop cc existed.
Flash was installed in french, as a trial.
Here is a trace of the network activity on the same computer where flash cc won't activate I captured before, during and after the refusal of cloud on my account. As you can see, the column result has only success.
How come the server anwser no and no message says why?
Now I get the big picture, there are 20 reasons why it probably won't work, Adobe won't say why at any moment , it's good luck for himself. The worse part is that it is the only business model remaining and it's not refined enough to let the client know what's happening.
If I cant to keep CS6, will the activation fail and not event tell me a new version MUST be downloaded and installed or if the language is not allowed for my account?
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Why is it asking for a serial number that isn't on the box?
So I am trying to reinstall my iwork from the install DVD and it keeps asking for a serial number that doesn't seem to exist on the box. HELP!
Yes AppZapper is good but there are things it doesn't find, like the file Peter told you about. There are very recent posts about this issue.
http://discussions.apple.com/thread.jspa?threadID=2194749&tstart=0 -
i have cc but lights room is coming up with ,An error occurred when attempting to change modules. can you help please
Error changing modules | Lightroom
Mylenium -
I try to login to Creative cloud, but it just keep on "loging in" with the loading circle, it never stops.. please help
i have tried to reinstall it, disabled the UAD or what its called.. i dont know what to do with it to be honestMac Spinning Wheel https://forums.adobe.com/message/5470608
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html -
Hello. My Muse update didn't work. I did the update via Cloud, but Muse is still asking me to update. And now?
You can follow the steps on this page:
CC desktop lists applications as "Up to Date" when not installed -
I just updated my Light room to the 5.7 and now it ask for a serial number?
I just updated my Light room to the 5.7 and now it ask for a serial number when I try to open it, I have the CC plan,anyone know what I should do? Support didn't help much in chat.
You have probably downloaded the standalone version and installed it. It will have to be removed,, and then you will be able to install from the CC application manager.
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