I've just about had it. Bill keeps increasing by about 30 PERCENT each month!

I don't freaking understand this company. I bought what I thought would be a simple plan. Internet, and a cell phone. I understood that my second bil would be more then my first due to some adjustments, but $359 a month?? Every time I get a bill I get a note on it stating that there were changes made to my plan so there are extra charges. I've only made one change in about four months. This is just absolutely nuts. If this keeps going (and it wont cause I'm cancelling this insanity) by next month my Verizon bill will be more then my rent. I can get the exact same service through my regular phone provider and pay $200 less a month. How does this company stay in buisness like this?

I will call customer service as soon as I simmer down a bit. I think that I have the all in one plan. I get 8 gigs a month that is shared between my internet and phone. I haven't gone over this limit yet.
In Septemember I was late with my payment (wasn't working) and my line was disconnected. Eventually I paid everything that was due and I got reconnected. At that time I paid a reconnection charge of about 15 dollars, and my account stated that I was paid in full.
I did not get any notice stating that this reconnection was going to cause any changes to my plan, or anything that would indicate that my next bill would be twice as much as it should be.
This is my monthly billing:
Date
Payment Method
Amount
10/04/2012
CREDIT CARD
$279.27
09/06/2012
CREDIT CARD
$200.00
07/29/2012
CREDIT CARD
$96.58
In July I only had the internet, but in August I decided to buy a phone as well from Verizon. I do understand that when a new plan is added there are additional charges, but it's been more and more each month, and we're not talking a few dollars here and there. It's been going up by around 30 percent and more. Now I just got hit with a Bill for $359 without any notice that for whatever reason I should expect to pay this much. I'm ASSUMING that my next bill could possibly be around half that amount which is wha I expected to pay per month. But I'm not holding my breath.

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HT4098 i have turned off auto-renewal for magazine. it's also confirmed in my apple id account setting, but itunes keep taking money from me each month. ***?

i have turned off auto-renewal for magazine. it's also confirmed in my apple id account setting, but itunes keep taking money from me each month. ***? can someone clear me out? i've spending money for nothing!

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Bill keeps increasing

My bill increases every month. This month my DVR service fee increased as well as the broadcast TV fee. A new regional sports fee appeared this month. I have changed nothing. How can I make this stop?

Hello amyh10,
I am sorry for the delay.At Comcast, we are committed to constantly improving your entertainment and communications experience, and we continue to invest in making your services even better. As we make these and other investments, we periodically need to adjust prices due to increases we incur in programming and other business costs.
The prices of select Xfinity TV , Internet services and equipment charges changed on July 1,2015. The adjusted price list for Comcast products and services was sent out with your June statement.
I have sent you a private message with the price adjustment that affected your services and equipment.

My bill is almost double my plan each month and I never talk on my phone....

I have a $60 per month plan. I never go over my minutes for talking because all I do is text. I use my phone for smart phone services obviously but NEVER go over my allowed usage. But every month my bill is between $110 and $115, even though my plan is $60. I know I have $8 insurance and taxes but where is the other money from? My girlfriend is also on Verizon on an Iphone and her bill is $60-$70 per month and she is talking on her phone NON STOP and uses way more usage than me!

Check your detailed billing. What plan are you on? If it's a Share or More everything, how much is your data allowance? If it's a Nationwide with a 450-minute allowance and 2GB data bucket, and insurance, should run $70-$80 per month.
Look for subscriptions, premium messaging services, things like that can add $10 a pop to your monthly bill, and you get signed up for without realizing it by answering surveys and stuff. Joke a day, horoscopes, those kinds of things are premium services that cost - you can block them if that's what's causing the bill increases.

I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

I have installed and paid for photoshop but when I open it,it doesnt let me have the software it just keeps telling me about my trial that I had and that its expired, help

Have you tried resetting your iPod:
Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.

So, I have just about had it. For nine days now, I have valiantly tried to move my library to an external drive. At first, I attempted to move it to my 2TB Time capsule, iTunes didn't like its new home though and moved home without telling me.

So, I have just about had it. For nine days now, I have valiantly tried to move my library to an external drive. At first, I attempted to move it to my 2TB Time capsule. iTunes didn't like its new home though and moved home without telling me. So then there were two libraries. I meshed them back together reluctantly and iTunes in a silent revolt, absolutely refused to use its own 'Keep Library Organized' criteria and may as well have thrown my music against the wall. Seriously, my 5 year old nephew has his computer files better managed. Then I bought a 3TB Time Capsule and you may ask yourself why??? Well, iTunes doubled in size- although when I ran apps that are designed to find duplicate iTunes files, it deleted the music I actually bought from iTunes. So then I watched as iTunes got it back. How you ask; I run a MacBook Air, iMac and Mac mini in my house - as soon as one powered up it hit the net like a sailor on leave and re-downloaded it all without abandon. I tried to keep the libraries separate, no success there. I tried to keep them unified; iTunes response was to ask me if I wanted to join iTunes Match every time I logged on to my computer and on any computer - my iTunes match song number has been as high as 24,367 and as low as 11,112. And I can't simply refuse iTunes. No one refuses iTunes. Refusal to allow iTunes Match to run through all 24000 songs again was to revoke my rights to the songs that were once part of my library. If I took a long time to decide or was visibly impatient while iTunes did its little 3 hour scan it would arbitrarily decide that music I bought from iTunes was ineligible for iTunes Match. How could that possibly be??? I am missing music, or at least iTunes tells me so by showing me that lovely exclamation point. I have tried backing up my computer to do a full system restore and start all over. Time Capsule claims I have 979 GB of data and takes its sweet time to even back up one gig (about 18 minutes) even though I can transfer files to my Time Capsule at about 1 GB every 40 seconds. I guess though performing back-ups are somewhat like government jobs; it will get done, when it gets done. The back up requirement of 979 GB is surprising though, my Mac claims that I currently occupy just about 25% of my 2TB drive. The discrepancy, who knows, but I think the solution lies somewhere in iTunes. But maybe iPhoto. But that is for another time.

After admittedly only a quick read the one thing you don't say is how you are trying to make this move. Most people with moving library issues do it the wrong way. Plenty of web sites tell you how to do it the wrong way.
If the iTunes application is started before the drive with the library is fully mounted and awake iTunes will revert back to the internal drive.

My Airport Express just stops working. Computer keeps searching for it. DSL modem is OK. Have to unplug Airport Express and replug to get it to work again. Starting happening sporaticaly some time ago, but now it is about once a day, maybe twice a day. Ha

My Airport Express just stops working. Computer keeps searching for it. DSL modem is OK. Have to unplug Airport Express and replug to get it to work again. Starting happening sporaticaly some time ago, but now it is about once a day, maybe twice a day. Has v.6.3 on it. Supposedly up to date.What's the problem?
Has anyone had that happen? Solution? (other than purchase a new one.......)

My Airport Express just stops working. Computer keeps searching for it. DSL modem is OK. Have to unplug Airport Express and replug to get it to work again. Starting happening sporaticaly some time ago, but now it is about once a day, maybe twice a day. Has v.6.3 on it. Supposedly up to date.What's the problem?
Has anyone had that happen? Solution? (other than purchase a new one.......)

My ipod touch(4th gen) just recently had the iOS 5 update.bu for some reason about 80% of my music collection appears with no album artwork and doesnt play any songs.basically it has my music on their but wont let me access it? please help!

My ipod touch(4th gen) just recently had the iOS 5 update.bu for some reason about 80% of my music collection appears with no album artwork and doesnt play any songs.basically it has my music on their but wont let me access it? please help!

i have the same problem but i have ios 5.01. how do you unsync? please help, thanks

I've just about had it with Lion

I've just about had it with Lion. I am suffering such severe performance problems with it on my iMac that I'm seriously considering either downgrading to Snow Leopard or running Windows 7 in Boot Camp on the box.
My iMac is a 2.66 GHz iMac Core 2 Duo with 4GB of RAM, which is a decent specification. I am running the latest, fully patched 10.7.2 version of OS X and the performance is absolutely terrible. Pretty much every operation of any significance that I perform results in the spinning beach-ball. Even just switching between things like Firefox and Finder causes major delays. I have searched high and low on these forums and tried everything, including repairing permissions, etc. and the problem is still the same.
The problem I think is related to I/O. All methods of access to the disk is incredibly slow, including USB file transfer, network file transfer, and even moving a file from one part of the disk to another part of the same disk. The problem is there in Finder and also when doing a file copy using the command line. I had no such problems with Snow Leopard on the same computer but as soon as I put Lion on there, I lost the entire performance of the machine. In desperation, I even completely re-formatted my disk and reinstalled Lion and as soon as I started it up, with the factory fresh OS, I had performance issues right from the start.
The only conclusion I can come to is that Lion does not work well on some older Macs. I had no idea why, but I know that I am not alone.
If anyone has any suggestions, I am more than happy to hear them to prevent me from having to downgrade the box, but unless I can fix this then that will have to happen.
Thanks,
Ian.

IanDavies wrote:
I've just about had it with Lion. ...
This 17" Early 2011 MacBook Pro with the fast and blessed Snow Leopard will be my last Mac and this is coming from a Mac user from day one, even before with the Apple IIe.
I don't like Lion because of the direction Apple is taking OS X and it's UI changes, Internet installs etc.
Apple needs to learn what happened to Ubuntu when it mandated Unity UI and didn't give Linux users choice like they once had, they all flocked to Linux Mint instead.
The problem I think is related to I/O. All methods of access to the disk is incredibly slow, including USB file transfer, network file transfer, and even moving a file from one part of the disk to another part of the same disk. The problem is there in Finder and also when doing a file copy using the command line. I had no such problems with Snow Leopard on the same computer but as soon as I put Lion on there, I lost the entire performance of the machine. In desperation, I even completely re-formatted my disk and reinstalled Lion and as soon as I started it up, with the factory fresh OS, I had performance issues right from the start.
A lot of people don't know but EFI (the firmware in Mac's) was designed by Intel for the chief purpose of Digital Rights Management, basically standing between the operating system and the hardware and watching everything going on, reporting it over the Internet, stoping the OS calls to the hardware to play back media etc.
http://www.uefi.org/about/
It's not like the old firmware of old, it's really a whole operating system unto itself. Programs can be installed in EFI, in fact I do so with rEFIt, which allows my Mac's to triple and quad boot other operating systems. (note, won't work reliably with Lion only Snow Leopard, requires updating)
http://refit.sourceforge.net/
Intel also designed Thunderbolt, so I'm suspectign there is some sort of DRM scheme going on with Thunderbolt monitors.
If Apple mandated DRM checking in Lion, naturally if you've got EFI taking up more processor cycles, that's going to slow your machine down.
Also you might not know this, but for Early 2011 Mac's when Apple rolled out Lion, there was a series of Mac bricking EFI firmware updates. I had a bad suspicion and didn't apply the updates, becaue I frankly don't need Lion internet Recovery. So I'm suspecting there is a WHOLE lot of monkey business going on in EFI recently as Apple exerts more control in this area.
The only conclusion I can come to is that Lion does not work well on some older Macs. I had no idea why, but I know that I am not alone.
Lion added more bloat that makes older hardware slower, it's been tested Lion is slower than Snow Leopard. It's how Apple gets you to upgrade hardware, by bloating down the OS and programs.
I've tried Lion on a 15" Intel Core 2 Duo MBP and reverted it back to Snow Leopard. Slow downs, video issues etc.
I don't recommend installing Lion other than on Early 2011 Mac's and later.
If anyone has any suggestions, I am more than happy to hear them to prevent me from having to downgrade the box, but unless I can fix this then that will have to happen.
You did a fresh install, that would have cured any performance issues with defragmentation or bad install.
You can't upgrade your hard drive in iMac's to 7,200 RPM, because Apple has placed proprietary something on it for heat monitoring, so your screwed there for buying a closed box.
So yes, upgrade to 10.6.8 and remain there on that machine, there is nothing you can really do.
Welcome to the crowd.

After I had finished a call my iPhone 4 just went completely dead. Has anyone heard about this problem before?

After I had finished a call my iPhone 4 just went completely dead. Has anyone heard about this problem before?

Hi, I'm not sure if every Off problem is the same...
I would call Apple Corp or visit the Local Genius Bar......
Apple do care about pre 5s iPhone owners, give them a chance to help You..

Ive had my 4G ipod touch for about 3 years and i was waiting for one of my games to load and my ipod suddenly turned off and now i cant get it to turn back on. is there a way to fix it or is it just completely shot?

ive had my 4G ipod touch for about 3 years and today i was waiting for a game to load and my ipod suddenly shut off and i cant get it to turn back on. is there any way to fix it or is it just completely shot?

See my response to your other post

SCAM CALL ABOUT UNUSUALLY BIG BILL

I have just joined the forum to make people aware about a scam call I received at work from 'BT' yesterday. It was an Irish man who claimed that he wanted to make me aware and discuss, that our two bills (we have 3!) were excessively high and we would be receiving them within the next week. Alarm bells rang because I had paid our 3 x quarterly bills the week before. I asked him to confirm the amounts of our previous quarter bills. He gave me figures that did not match and said he couldn't go back any further on his system. He asked me questions and I told him that he was BT (supposedly) and he should be able to tell me the answers. He then started to get irate and said the big bills would need to be paid at the end of the month so I told him I would wait for the bills to arrive and if we were concerned about them, we would ring the number on the bill. He then said 'I am just trying to help you and if you end up getting a big big thats your look out' (not a very proffessional approach!) so I just said 'goodbye' and hung up.
What I'm not sure about is, what the caller hoped to achieve. Was he trying to lure me into disclosing account numbers or maybe bank details etc.? Has anybody else experienced a call similar to this. I tried to phone BT but just got an Indian call centre that, to put it politely, were useless. But they did tell me that nobody from BT had phoned me that day.

pierce36 wrote:
If I get a call like that, I'd report the phone number to http://www.callercenter.com right away. If they called me, I bet they're calling other people, too. It would help a lot to warn everybody else ahead.
I don't think reporting it to the callercenter.com is going to do any good:
[quote]CallerCenter.com is a free consumer complaints board for reporting telephone calls.
trouble is it's American : After filing a complaint we suggest you also report the telephone numbers to the FCC.
If they are purporting to be from BT, then yes inform BT if you have the number/make customers aware of it, but under no cercumstances give out any personal details to anyone on the phone. Give them the proverbial mouthfull and then hang up
Most of these type of calls are witheld numbers or spoofed numbers.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

HT1222 I've had the new iPhone 5 for about a month now, and it is still saying it is currently restoring still. Is that supposed to still be happening?

I've had the new iPhone 5 for about a month now, and it is still saying it is currently restoring still. Is that supposed to still be happening? Everything works just fine, but it's not letting me update the new software bc it's still saying it's restoring.

sean_gabriel wrote:
Is there any solutions yet. I'm also having this problem for almost a month now. I'm using two Macbook Pro Mountain Lion and Yosemite, two iPads and iphone 5s. All updated. I use Apps that needed to be updated. Well, I try to purchase a trial version a month ago and I want to buy it now but always say I have a billing problem. Also, I have new devices with Apps that has to the Appstore, some are free but also give me the same headaches. I tried all the solutions posted on this forum, also tried other solutions, obviously it did not work at all. Does Apple hear about this? Settings > Store and signed out/signed in did not work for me. Please respond.
Contact iTunes Store Support:
http://www.apple.com/emea/support/itunes/contact.html

Itunes keeps asking me about my id after bought the album

Hey There
I bought More Music 2012, but Itunes keeps asking me about my id log-inn and will not play 2 tracks
It is these two numbers, it wont play
- Maroon 5 & Wiz Khalifa - Payphone
- Michael Kiwanuka - I'm Getting Ready

By the way, thanks for responding. Just frustrated with iTunes. It seems it has just been more difficult to use. I have rarely had problems with Apple ID, but since the update I have had nothing but problems.

Problem: slow connection. I have an iMac (2007) running on Mac OS X 10.6.8. I just had my internet speed increased from 1 to 3 Mbps but my connection slowed down considerably. Do I have to change any setting?

Problem: slow connection. I have an iMac (2007) running on Mac OS X 10.6.8. I just had my internet speed increased from 1 to 3 Mbps but my connection slowed down considerably. Do I have to change any setting on the computer, and how?

One possibility is that you may need to "Upgrade" your Cable /DSL Modem if you have an older unit. ISP's that provide your Internet service in recent years have been switching over from DOCSIS 2.1 version Modems to DOCSIS 3.0 version Modems, which handle the new higher data streaming speeds the ISP's are offering. I would suggest you call your ISP's Technical Support and inquire about this possibility.

I've just about had it. Bill keeps increasing by about 30 PERCENT each month!

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