I've just activated my 30 day trial and installed Photoshop however PS closes shortly after opening, what's wrong?

I've just activated my 30 day trial and installed Photoshop however PS closes with an error saying "Adobe Photoshop CC2014 has stopped working - a problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available". I'm using Windows 7 and have restarted my machine stince the install. Can anyone help please?

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I just finished the 30 day trial and bought the monthly student membership but my programs are not updating and it still wont let me use them. How do I fix this?

Hi there,
I just finished with my 30 day trial and then purchased the monthly student membership. My payment went through but I am still not able to open my apps for creative cloud. I really need this fixed as I am in the middle of doing a school project. If anyone can help that would be great!
Thank you,
Kayla

Hi Kayla, Kindly try to sign out and sigin back in to Creative Cloud. Please follow the below mentioned link for more info and troubleshooting further.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thanks,
Atul Saini

I just downloaded a 30 day trial and it wants me to put in a Serial Number...how do i get this serial number?

Hi All: I would like to try this Abode Acrobat XI Pro (can you only get a trial for the Pro version) I before i buy just the regular Acrobat XI.
How do i find a serial bumber for the trail version.
Thanks for any help

The only way to get a serial number is to buy one... which is not supposed to be needed for a 30 day trial
I've never done an Adobe trial, so don't have anything else to offer

My computer has more than one login. Now when I log out it just brings up a blue screen and won't let me do anything eles. What's wrong with it?

Now it just brings up a blue screen and it won't
Let me do anything eles. What's wrong with it. This is the second time it's done it today

I am experiencing the same thing on log out, not all the time but too often. I can get going again by shutting down with the power button, waiting 10 sec. then pressing the power button to boot up again. I have run Disk Utilities, Techtool Deluxe and Disk Warrior which all indicate everything is OK. So I am hoping someone will be able to help us with this issue.

Using a Mac, just downloaded and installed Photoshop 13. EVERY TIME I open the new file menu and try to select a photo to edit, Photoshop crashes. I have uninstalled and reinstalled, and it is still doing it!

What do I need to do to stop the crashing? Have had all previous versions of Photoshop, and never had this issue. Please help!!!

First try the easy fix. Go to the editor preferences>general, click this button, and restart the editor:

I just downloaded the 30 day trial, However, I cannot find where to open it. How do I do it?

I just downloaded the 30 days trial. However, I cannot find where to open it. How do I open the application. Thanks

Like any other application - from your start menu/ launchpad or the applications folder.
Mylenium

The redemption code i used did not open the creative cloud application it just gave me 30 day trials

The redemption code i used did not open the creative cloud application it just gave me 30 day trials
What do i do know am i allowed a new redemption code I used a PC

What product did you purchase and where did you purchase it from? I am not sure that Creative Cloud is involved with redemption codes, so you might have some other version. A redemption code is normally used to acquire a serial number, and the serial number is what activates the application(s) to full use. But serial numbers are involved with licensed software, not Cloud subscriptions.
Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...

I bought license for adobe creative cloud but i can't use any of the programs. I already used the 30 days trial and after that i couldn't use a single one of the programs. can anybody help me...

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I am using the 30-day trial and have 4 days left. My problem is twofold - 1) I cannot open or see my timeline and don't wish to start over again; it's 15 minutes long

I am using the 30-day trial and have 4 days left. My problem is threefold - 1) I cannot open or see my timeline and don't wish to start over again; it's 15 minutes long - video, photos and audio. 2) My timeline has disappeared, so can't edit further 3) Need best way to export to DVD or my MacBook Pro laptop - don't know which settings/items to choose.
I would appreciate it very much if Apple Support would extend my 30-day trial. I am working on this project for a Multimedia classroom project at Randolph Community Collge, and am also unemployed so can't afford to buy just yet. PLEASE help!

Ok, Tom, I completed the first three steps and everything went fine. However, I still don't have a timeline, AND above is a screenprint of my timeline and what I presume is meant by the PROJECT. There is no project. Now, I can go up to the Event window and Export XML, but it doesn't give me a usable file. So, first, am I correct re: terminology - the timeline/bottom section is also known as the project folder/manager??
I've been reading other users strings as well and have tried their tricks as well. For instance, Eric Martin re: his deleting preference files (6/6), and Norman Jayo's (4/25) lengthy discourse with the "here is the work around" w/ 7 steps. Again, he mentions closing the PROJECT that is corrupted. I'm not sure that mine is corrupt as I can play and see my 15-minute audio/view in the view module (upper right).
So, back to the beginning...

Installed CS4 30 day trial and said my license had expired!

Had previously a 30 day trial of CS3 Photoshop & After effects on my Mac and just installed my 30 day trial of CS4 Master collection, I bought on DVD from Adobe, and it states for all the CS4 programes my license has expired!
How do I resolve this?
Kevin

Either call Adobe Customer Service or wipe your hard drive clean. :/ You should have used the Adobe Uninstaller (Applications/Utilities/Adobe) to get rid of the previous trial version.
You might try uninstalling both versions now
with their respective Adobe uninstallers
, then looking for, downloading and running CS3CleanScript. It's a long shot, though.
before CS3 you could just drag the Photoshop folder to the trash, not so with CS3 and CS4. You have to use the uninstaller.

I installed lightroom 5 with a 30 day trial and it finished. Yesterday I installed cc and when I open LR5 I need a serial number. What do I do/how do I get one? Please help Tank you

I installed lightroom 5 with a 30 day trial and it finished.
Yesterday I installed cc and when I open LR5 I need a serial number.
What do I do/how do I get one?
Please help, Thank you.

Your photos remain in place, the catalog you have been using will remain. After you install Lightroom from the CC, all you have to do is open your existing catalog and continue right where you left off.

I have a monthly subscription for PS and Lightroom. I upgraded to 5.7 this morning but not through CC as it wouldn't download. Now when Lightroom opens, it is asking whether I want to but or have a free 30 day trial and won't progress any further into the

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

Help please? My first time on this forum so apologies if I boob in some way!
I have a monthly subscription for PS and Lightroom.
When I opened Lightroom this morning, it told me an upgrade was available through CC. I probably did something wrong, butI couldn't get it to download.
I came on the forum and read a couple of discussions on your pages and found a reply that posted links to the pages where Lightroom 5.7 could be downloaded.
I clicked the link and downloaded the update fine.
However, now when Lightroom opens, it is asking whether I want to BUY or have a free 30 day trial and won't progress any further into the app.
My CC icon reveals that my software is up to date but I can't get past this register screen, without selecting BUY or FREE 30 TRIAL .
can anyone help please?

I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no c

I just bought a new macbook pro and my CS6 migrated, but now when I open existing documents, it launches a free trial version. There doesn't appear to be a way to enter my serial number or communicate that I simply have a new computer. HELP! There is no customer support for this. I can't believe what a poor service company Adobe is!!

The problem was that you migrated CS6. Unfortunately, migration doesn't work because it doesn't move all the files.
First, you'll need to use the Adobe Cleaner Tool to remove the components that were installed:
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Second, you should install a clean copy of CS6. Here is a link:
Other downloads

I'm trying to install the 30-day trial version of Photoshop Elements 13 on my Mac

I'm trying to install the 30-day trial version of Photoshop Elements 13 on my Mac. I keep getting the following msg:
OS requirement not met:
-Current OS : Mac 10.7.5 64 bit
- Max OS 10.8.0 or above required
I'm running on OS X 10.7.5, so will I be unable to run Photoshop Elements 13?

That is correct Mfrazier65. Photoshop Elements 13 requires Mac OS 10.8 or later. You can find a list of the system requirements at System requirements | Adobe Photoshop Elements.

Hi, I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?

I just downloaded and installed Photoshop cc and the Camera Raw version is not the latest one available,so now I can no longer open files from my Nikon D750! Can I update ACR?
I have been using the new version of ACR with PS6 and have been able to open the D750 files,now I'm stuck.
Thanks,
Greg E

You were probably using the Release Candidate version of camera raw 8.7, which one gets from Adobe Labs.
http://labs.adobe.com/technologies/cameraraw8-7-cc/index.html

I've just activated my 30 day trial and installed Photoshop however PS closes shortly after opening, what's wrong?

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