I've just bought an iPad and there's a line that runs the whole length of the screen about an inch from the outside edge of the screen. Have I bought a faulty product?
I've just bought an iPad and there's a line that runs the whole length of the screen about an inch from the outside edge of the screen. Have I bought a faulty product?
Try reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
Similar Messages
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I have an iphone 4s and there is a prompt that shows the itunes icon and a connection cable i plugged it in and itunes is saying im not connected to the internet but i am....any help out there???
If you are getting a message that iTunes is not connected to the Internet, try looking at this article: http://support.apple.com/kb/TS1490
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I have an orginal iPad and there is no "sofeware update" button in the general menu as shown above, how do I update from version 4.3.3?
The option to update without the computer (Over the air) was made available with iOS 5. If your iDevice is using a version of iOS lower than 5, you will need to use iTunes on your syncing computer to perform the upgrade. Use the Apple link below as a guide for the upgrade.
http://support.apple.com/kb/HT4972 -
I have an iPhone which I added my email address as my apple ID. I have just purchased an iPad which I add my other email address by mistake and now I am unable to stream my photographs. I have tried to change my email on both devises but with out luck as it won't reconise my pass word. Any ideas
Settings>iTunes & App Stores>Tap the ID and sign out. Then sign in with your other ID.
If this isn't working, restart the iPad - AFTER you sign out of the ID and then sign in with the correct ID after the iPad restarts.
There is no reason why you should not be able to sign in with the ID that you are using on the iPhone and use that passord with that ID on the iPad. -
3 years ago I bought an IMac Desktop that I am using for a lot of things but the most important for dvd montage in Imovies and Idvd.
Now today when I opened my computer I get as usual the white screen with the Apple symbol but there were all over the screen vertical lines with green pixels and after a while the screen gets grey and I get message to restart my computer using the power button or the restart button and when I do so each time the same is happening somebody can tell me what is happening and what caused this. This computer is my work and now I have no income anymore.
On the Apple support site they are asking to enter the serial number and when I do so I get message it is wrong but it is the only one I have and I buy this computer in Cairo Egypt. I am living in Hurghada in Egypt for the moment. When I call the technical support of the shop where I buy it they are telling me that it is the hard disk or ram and that I probably lost everything on it and they are asking a big amount to repair.
Can somebody advise me on this matter. Thanks in advanceYou can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive.
You can also boot into Safe mode
To start up into Safe Mode (to "Safe Boot"), do this:
1. Be sure the computer is shut down.
2. Press the power button.
3. Immediately after you hear the startup tone, press and hold the Shift key.
Tip: The Shift key should be held as soon as possible after the startup tone but not before.
4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
Please post back with results,
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup. -
Just bought an ipad and it is very difficult to insert the plug to charge it?
just bought an Ipad and it is very difficult to insert the plug to charge it, is this normal?
I assume you bought the iPad 2. It is a little more "difficult" to insert the connector on the new version due to the design - the curve and the angle if I remember reading correctly. I have the original. It should not be "very difficult" Make sure there is nothing impeding the connection. Check the connector cable and the dock on the iPad and make sure there is nothing there that could be causing a problem.
Inserting the USB into the adapter and then plugging into the wall socket should not be difficult at all if that is what you mean. -
just got an Ipad and am working on setting it up. the one issue I am having with it is my screen will not rotate no matter what I do to the settings, I can't figure out if I have a setting wrong or if there really is something wrong with my Ipad. any help would be greatly appreciated.
Double click the home button (square) and all the things you did are there.keep sliding the bar that will come up on the bottom to the left till it cant go anymore there should be a icon looking like this.press that and it should work
Good luck hope it works. -
I just updated my Ipad and it reset everything to factory settings. I lost everything on the IPad. Is there any way of retrieving my pictures??
Yes, as Diavonex said to restore your iTunes or iCloud backup.
Please following this.
http://support.apple.com/kb/HT1766
If it does not work, you may try a 3rd easy iPhone recovery tool to get your pictures back.
You may refer to this to have a try.
http://easy-iphone-recovery.blogspot.com/2013/09/iphone-recovery-resource.html
I think this is helpful. -
I just dropped my iPad and shattered two corners. I know my warranty does not cover this repair, but ...is it possible to repair the glass corners that look like they are ready to fall off? Thanks...
if youre the adventurous sort, you can try getting a replacement screen off ebay or another site and doing the repair yourself. i dont really recommend it, but its an option
-mvimp -
I just got an Ipad and I really dont know much about them its a 32gb 4g wi-fi, I use at&t as my server(dsl) and that works fine but I need to download my mcafee which comes with my at&t for free but it wont let me download it says I need more than 6.1.0and I dont know what to do can anyone help, I know someone that has 1 just like mine but she doesnt use a antivirus and doesnt have any trouble but,,, I have a laptop and a desktop and I use mcafee on both,, so any suggestions, I just down know what to do,,, can anyone give me input on what to do, and I also what to know is there anyway I can use my portable device that I got thru at&t that I can buy minutes on, is there an adapter for this ipad that I can use this on,, help I need all I can get,, thanks chrystie
You can not install it.
Only apps from the official Apple App Store can be installed. -
I share an iTunes account with my daughter, I just got an ipad and need to set up with my own I'd for iCloud sync how can I keep my apps and music?
ColleenMcG wrote:
You can continue to share the same iTunes account ID with your daughter and set up a separate iCloud account with a different ID.
=> is this a different iCloud account for each device? I thought iCloud account ID had to match some iTunes account ID, for which we only have one i Tunes account?
You need to set up a separate iCloud account for each person that does not want to share their iCloud data. If you share an iCloud account with someone, any data you both sync with the shared account is merged, and you end up with each other's data on your device(s). If, for example, you owned two devices and someone else in the family also owned two devices, you would both want your own iCloud accounts, and you would each set up your personal iCloud account on the two devices you own. In other words, you want a separate iCloud account for each person to be used on the devices they own. Each iCloud account has to have a separate Apple ID. The ID does not need to be the same as the ID used for iTunes. Many families perfer to share the same iTunes account/ID, but maintain separate iCloud accounts with different IDs to keep there data separated.
ColleenMcG wrote:
It does not need to be the same as the ID used for iCloud.
=> what ID, iTunes? So I can have a separate iCloud account "only" ID which I also assume must be some [valid] email address? The children currently do not have email accounts anywhere.
Yes, I was referring to the iTunes ID not needing to be the same as the ID used for iCloud. In order to set up an Apple ID your children will need to have a valid email address that can be verified by Apple. Apple requires this so they have a way of contacting the owner if there is a problem with the account, such as when you may need to reset the password on the account. When you set up the ID, Apple will send a verification email to this email account and you will need to click on the verificating link in the email to complete the process. If they don't currently have an email account you can just set one up with gmail or another free email hosting service. They don't have to use the account but you will need it to set up the ID. -
I just restored my iPad because it was crashing a lot. Now it is telling me my passcode is invalid. What happened? This is the same passcode I use on all my i devices. How do I restore?
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
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Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
OK, so I have the 1st generation iPad. There is an AirPlay symbol, near the music symbol. Is this useless? If I enable it, what does it enable? And, what technological advances were made over the last 2 versions that have made my iPad 1, obsolete?
Thanks for the enlightenment!
JeffMy daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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Hello, my MacBook just fell on the floor and there is a massive smash on the rear aluminum part. Is it fixable? Does the warranty cover this type of damage? If not, how much would it cost me to get it fixed?
PS: I bought it on the USA, but currently living in Brazil . I guess though there is a apple store in the shopping mall.Accidental damage is not covered by warranty. As to cost to fix, we can not say as we do not know what internal/external components were damaged. Take the computer to an authorized repair center for assessment and estimate to repair.
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I have a 3rd generation wifi iPad and there is no sound in the device. Can someone please help?
I have a 3rd generation wifi iPad and there is no sound in the device. Can someone please help?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) http://support.apple.com/kb/ht1430
Check your settings. The iPads have a small switch on the right edge. It can be used as a rotation lock to keep the screen from automatically reorienting itself as you move around, but you need to have the tablet’s settings configured properly. That same switch, right above the volume buttons, can also be set to function instead as a mute button to silence certain types of audio.
If the switch is set to work as a mute button, you can change its purpose to “screen-rotation lock” by tapping the Settings icon on the home screen. On the Settings screen, tap General on the left side, and on the right side of the screen flick down to “Use Side Switch to.” Tap to select Lock Rotation or Mute to set the button’s function. Even if you set the side switch for your preferred use, you can still mute the Mini or lock the screen. Just double-click the Home button, and when the panel of apps appears along the bottom edge of the screen, flick the row from left to right with your finger. Tap the icon on the far left side of the row to either lock the iPad’s screen or mute the iPad’s alerts, notifications and sound effects. Music, podcasts and video are not muted unless you turn the volume all the way down.
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
iPhone: Can’t hear through the receiver or speakers
http://support.apple.com/kb/ts1630
http://www.atreks.com/app-no-sound-on-ipad-4-%E2%80%93-what-to-do/
To solve some sound problems, just follow these simple steps
1. Go to Settings
2. Tap on General
3. Tap on Reset
4. Tap on Reset All Settings
What this effectively does is to reset some of your Settings to factory default. It’s not a complete removal of settings. It removes all of your preferences for Wi-Fi, Bluetooth, Do No Disturb, Notifications, General, Sounds, Brightness & Wallpaper and Privacy. It doesn’t affect your data. All of your email accounts will remain intact, as well as any SMS text or iMessages.
Cheers, Tom
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