I've just got the new iPad mini and I set it up and few days ago. I've just tried to connect it to my laptop but it doesn't seem to be working, what can I do?:)
I really don't know what to do, haha.
Hello Badger1
Try the steps in the article below to restore your iPhone and then try the restore again.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
-Norm G.
Similar Messages
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I just got a new IPad mini and must have entered in a 4 digit passord. I can't remember what it is, so I can't get on the IPad. I had not connected it to Itunes yet.
Any suggestions?How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
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‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
I just got a new ipad mini and I can't find the parenthesis button on the keyboard. Please help!
I just got a new ipad mini and I can't find he parenthesis button the keyboard. Please help!
Press the .?123 button at the bottom left, then you'll see them in the middle of the second row.
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I got a new ipad mini and chose to set up as a copy of my iPad. Didn't sync the music on however as it is a smaller model, not enough room. Now trying to get some pictures and music on. Chose some pictures that were not in iPhoto, got a message that I could only sync with one library, chose cancel, and apply and it downloaded my pictures anyway. Now trying to sync some music but just get "The iPad “Linda’s iPad” is synced with another iTunes library. Do you want to erase this iPad and sync with this iTunes library?" So I hit cancel. Have tried several times, same thing. What can I try?
You should be able to accept this message, it will cause existing music, photos (not camera roll) and videos (also excluding those in camera roll) to be removed and replaced with those from this computer. All other user data on the iPad will be unaffected.
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Hi I am new to Apple devices, i got a new Ipad mini and i am trying to download skype from the Istore,it asks me to review my account and if i give all the details and click on next, it come to the same page,please help
Oh thank you very much, i was worried after a whole day's hard work but most important that i had lost my photos, i don't understan the photo,shared and albums? I have a lot of photos in my albums that it didn't let me delete, yet i could delete a lot of others, could you explain this to me please
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I got a new iPad mini and It said that I didn't have anything in my iCloud backup but I had all 800 of my pictures on it. How do I get them back?
The new one must have been in inventory for a while or it would have the latest iOS.
To update it, connect it to your computer and open iTunes. You may be prompted by iTunes that a newer version is available; if so, choose Download and Install to update it to iOS 6.1.3.
If you don't get this prompt, click on the name of your phone in iTunes, then click on the Summary tab at the top. On the Summary tab, click Check for Update. You should then be prompted that there is an update available and you can update your iPad.
After updating, as mentioned in the posts above, set it up as a new iPad, eject it from iTunes and disconnect it from your computer, then go to Settings>General>Reset, tap Erase All Content and Settings, go back through the setup screens on the iPad and when given the option, choose Restore from iCloud Backup. You should now be able to choose your backup to restore from. Be sure your iPad is connected to wifi and your charger as this may take some time to finish. -
Like many others, I got my new IPad 3 and could not sync all of my photos. The highest I got was 1,000 out of 15,000. Today Apple released iTunes 10.6.1.7 that , among other things, said it fixed the sync issue with photos. I excitedly, erased my ipod cache and hit sync. It looked like it was working, but just like before iTunes locked. This time at 2,244 of 15,000. Anybody have an idea of how to fix this?
What's the capacity of your iPad?
iTunes needs up to 3x of the actual size of the files you want to sync during the sync process. And syncing 15.000 photos could cross the size of the available free space on your device.
Don't forget that the pictures are now optimized for the retina display, so the size increases for each of them.
Message was edited by: Ingo2711 -
Hello, I am a new owner of an I pad mini. I bought this hoping to be able to use it for school. I am having a problem opening review questions because I need QuickTime. What can I do
QuickTime is not an app you can download to the iPad
However, many users have had success with an app called OPlayer HD to view their videos. And, there is a lite version so you can see if it'll work for you before plunking down the cash for the fancier version. VLC Media Player app is another possibility.
Cheers, Tom -
I wrongly downloaded the wrong icloud account onto my new iPad mini when setting it up and need to know how I can cancel this as it's already loaded on?
Hi jillandjohn,
Erase the device and restore it from the correct iCloud backup:
Go to Settings>General>Reset and click on Erase All Content and Settings (this will erase your phone so you can start from scratch)
Then follow the instructions in this article to Restore from iCloud backup:
http://support.apple.com/kb/ht1766
Cheers,
GB -
I bought an Ipad Mini and tried to setup the mini through Icloud. It selected all my wife's Ipad games and apps instead of my Iphone games and apps. How do I get it to show my apps and games instead of her's?
Are you sharing the same iCloud and/or Apple ID?
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So I have most pictures in different photo streams from my other devices. When I try to add a picture to my slide, only one photo stream will show and the one that shows isn't even created by me, if that matters. I have turned off the Photo option on my iCloud and turned it back on. Have tried closing apps, still nothing.
You should post this in the iOS discussion where folk who use the iPad can help you, this is Keynote for Mac.
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I bought the new iPod Touch today, and tried to update to newest software, got an error code "6" and now is in a cycle in which it keeps downloading the update and then telling me the iPod needs restoring... over and over again. Like Ground Hog Day...
Any help would be much appreciated! Thanks!I have exactly the same Problem ! iTunes starts downloading the 885MB of the update over and over again, One Cycle takes a Lot of time.
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How can I change the sign in so they ask for my Apple ID, not my husband's. This is a new device.
Hi Marmee14,
If your Apps were purchased with his Apple ID, it will still require his Apple ID to update them. If they were purchased with your Apple ID then it will use yours. Apps are linked to the Apple ID they are purchased with.
If, for some reason his Apple ID is set somewhere in the system, this article gives how to change it.
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796
For example:
App Store
iOS 6 and later: Go to Settings > iTunes & App Store.
If you signed out before changing your Apple ID, sign in with your current Apple ID.
If you're still signed in with your previous Apple ID, tap your previous Apple ID and tap Sign Out. Then enter your current Apple ID to sign in.
Thank you for using Apple Support Communities.
Nubz -
Need to know how I can get back to putting photos as my wallpaper!
How are you trying to add wallpaper? What message do you get when you tried?
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I'm trying to reset my security questions because I don't remember them. But every time it says they have been sent to me. I never receive them and I know for sure I'm on the right email address. Help!
You can contact iTunes Support and have them reset them:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB
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