I've just installed Mavericks and now I can't log in to my Mac because it's refusing to recognise my password

My computer is not recognising my password and I can't log in since just installing Mavericks...how can I get into my computer?

Startup your Mac in Safe Mode
A Safe Mode boot takes much longer than a normal boot so be patient.
Then follow the instructions here > OS X: Apple ID can be used to reset your user account password
When you are done, click Restart from the Apple () menu.
message edited by: cs

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Just install Maverick and now I can't just drag photos to merge them.

I just installed the Maverick on my MacBook and now I can't merge photos. Before I could just drag the photos on top of each other to merge them. Help?

Hey frenchlady!
Here is an article for you that can help you merge events in the newest version of iPhoto:
iPhoto 9.5: Merge or split events
http://support.apple.com/kb/PH15131
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I've just installed Maverick and now can't open iPhoto. I have 9.2.1 currently installed. Am terrified I'm going to lose photos as they weren't all backed up. What do I do? Please help...

I've just installed Maverick and now can't open iphoto. I have 9.2.1 currently installed. Please help - am terrified I've lost my photos as they weren't all backed up.

Pogs78,
first things first — buy an external drive to use as a Time Machine backup destination and make a back up. That way, you won’t lose anything which is currently on your MacBook Pro.

G'day Matt Vass from AUS. I just installed mavericks and now garage band won't start due to BFD folder invalid,

Hi there, hoping for help pls. I just installed mavericks and now garageband old version won't start because the BFD folder is invalid.

Click Software Update from your Apple menu  drop down menu.
If there's nothing available from Software Update, you may need to purchaase the newest GB version 10.0.2 from the App Store.

Just downloaded Maverick and now I can't open my iphoto library??

Just downloaded Maverick and now I can't open my iphoto library??

Go to the app store and update your copy of iphoto.

I installed Mavericks and now I can't print to my brother HL-2040 through the network

I installed Mavericks and now I can't print to my brother HL-2040 through the network, it does not see the printer

Here's the link to that article:
http://support.apple.com/kb/PH11143
However it has not been updated to refelct if it works with Mavericks

Just installed Leopard and now I can't send an e-mail

I just finished installing Leopard and now I can't send or forward an e-mail. It wont even let me click on send. I'm not getting any error messages either. Anyone know why I can't send an e-mail?

Since upgrading to Leopard, we have had trouble sending email. Usually couldn't but sometimes it would allow an outgoing message. Hours spent with tier 2 tech support, at Apple, AT&T and Netopia. All Mail settings were verified as correct. I saw a possible solution somewhere else in this discussion forum and tried it. Now Mail is working fine, with consistent email sending. Solution for us was to get the DNS numbers from AT&T and enter them on the Mac under System Preferences/Network/Advanced/DNS. The only DNS number listed there was the one for our Netopia 3347 modem. I clicked the + and added both the Primary and Secondary DNS numbers provided by AT&T. Clicked "OK", "Apply". Then I rebooted--don't know if that was necessary--but now email sends easily and so far no more "server does not support authentication" error messages. It was an easy solution, so it's worth a try.

I have no recovery HD, tried installing Mavericks and now i can't acces lion either so I'm stuck with no OS.

Hello, im really mad and desperate.
Was in lion and needed xcode 5 so I downloaded mavericks installer
Double clicked mavericks and began installation
I wanted to install over lion with no backups, had no important files already left.
Installation failed for some reason.
Now everytime i boot my mac, the os x maverick installer shows up, but i cant select lion (i have 3 disks available for install none of which are candidates, since one is bootcamp , im here now, and the others are disk04 and disk06 iirc)
I don't have recovery HD, when holding down option in boot I ONLY SEE MAVERICK OS X INSTALLER AND BOOTCAMP OPTIONS , i have tried cmd R, holding alt, etc and I CAN'T IN ANY WAY ERASE, RESTORE OR WHATEVER lion hd.
I was able however to boot lion in safe boot mode, but that's no use since its really slow and buggy. I need answers, I don't want to buy another HD for something that Apple advertises as "Just download and install" which completley ruined my mac.

In that case you can do Internet Recovery:
Install Mavericks, Lion/Mountain Lion Using Internet Recovery
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Internet Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND-OPTION- R keys until a globe appears on the screen. Wait patiently - 15-20 minutes - until the Recovery main menu appears.
Partition and Format the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your newly installed hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Click on the Partition tab in the DU main window.
3. Under the Volume Scheme heading set the number of partitions from the drop down menu to one. Click on the Options button, set the partition scheme to GUID then click on the OK button. Set the format type to Mac OS Extended (Journaled.) Click on the Partition button and wait until the process has completed. Quit DU and return to the main menu.
Reinstall Lion/Mountain Lion. Mavericks: Select Reinstall Lion/Mountain Lion, Mavericks and click on the Install button. Be sure to select the correct drive to use if you have more than one.
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless.
This will install Lion since that was the version pre-installed on your computer. From there you can upgrade to Mavericks.

I just installed Lion and now I can't access my Quicken data.

I just installed Lion without knowing I would lose access to my Quicken data. To make things worse, I'm a computer moron and didn't make an external back-up. I have an old non-intel mac, is there any way to transfer my Quicken data to it?

The only version of Quicken that will work with Lion is Quicken Essentials. Quicken 2007 for Mac (and prior versions) will not. I recommend checking the Intuit website for information regarding using Quicken Essentials with Lion before upgrading to Lion. More information is available here: http://quicken.intuit.com/support/articles/getting-started/upgrading-and-convers ion/8207.htmlhttp://quicken.intuit.com/support/articles/getting-started/upgrading-and-convers ion/8207.html

I recently installed Mavericks and now I can't video chat with sister who has ichat, is there a fix?

Is ichat on an older machine compatible with Mavericks Messages video chatting? Is there something I can do to video chat with someone who has ichat on an older machine? They aren't going to upgrade so am I stuck with Skype? We really liked ichat.

Yes, I can video chat with someone on Skype. I only ichat with my younger sister and she doesn't ichat with anyone else. I don't have anyone else to try out the video chatting with in Messages. She's not tech savy and doesn't feel comfortable doing anything to her program. A friend may try to get her up and running on Skype, we just liked chatting with the Mac programs.

HT201356 I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist?

I have accidentally deleted my alternate iCloud (email) address. Are there any possibilities to retrieve it back because my iPad is connected to that email address, and now, I can't log out from it on my iPad, because it doesn't exist.
I have alternate icloud email attached to my iPad and I accidentally delete it from appleid.apple.com. And now I can't log out that iCloud account because it doesn't exist and it can't recognize my password.

If you mean that Find My Phone is asking for a password to a different Apple ID to your current Apple IDand that ID is a previous version of your current ID, not an entirely different one.
This feature has been introduced to make stolen phones useless to those that have stolen them.
However it can also arise when the user has changed their Apple ID details with Apple and not made the same changes to their iCloud account/Find My Phone on their device before upgrading to iOS 7, or if you restore from a previous back up made before you changed your details and some other circumstances.
The only solution is to change your Apple ID back to its previous state with Apple at My Apple ID using your current password, you don’t need access to this address if it’s previously been used with your Apple ID, once you have saved these details enter the password as requested on your device and then turn off "find my phone" and delete the account from your device. It may take a short while to remove the account.
You should then change your Apple ID back to its current state, save it once again and then log back in using your current Apple ID. Finally, turn "find my phone" back on once again.
This article provides more information about Activation Lock.

I just downloaded Mavericks and now my AutoCAD 2012 won't open. What do I do?

I just downloaded Mavericks and now my AutoCAD 2012 won't open. What do I do?

Autocad 2012 is NOT Mavericks compatble.
So, you either need to find and pay for an upgrade AutoCad 2013 which is compatible with OS X Mavericks or pay to upgrade to AutoCad 2014.
If you have a cloned backup of your previous system before upgrading to Mavericks, it would have been easy to revert back to your previous OS X version.
If you don't have a previous backup, your only option, now, is to create a backup of your system and important data , now, to an external hard drive. Once you have a backup, you need to purchase and clean install OS X 10.8 Mountain Lion (if you haven't purchase Mt. Lion already).
http://store.apple.com/us/product/D6377Z/A/os-x-mountain-lion
AutoCad 2012 is compatble with OS X 10.8. You'll have to reinstall all of your applications including AutoCad.

I tried to install maverick and now my keyboard keys F10,F11, 7,8,9 on the number pad don't work on my iMac. How do I resolve this?

I tried to install maverick and now my keyboard keys F10,F11, 7,8,9 on the number pad don't work on my iMac. How do I resolve this?

It sounds like you may have multiple problems, but none of them are likely to be caused by malware.
First, the internet-related issues may be related to adware or a network compromise. I tend to lean more towards the latter, based on your description of the problem. See:
http://www.adwaremedic.com/kb/baddns.php
http://www.adwaremedic.com/kb/hackedrouter.php
If investigation shows that this is not a network-specific issue, then it's probably adware. See my Adware Removal Guide for help finding and removing it. Note that you mention AdBlock as if it should have prevented this, but it's important to understand that ad blockers do not protect you against adware in any way. Neither would any kind of anti-virus software, which often doesn't detect adware.
As for the other issues, it sounds like you've got some serious corruption. I would be inclined to say it sounds like a failing drive, except it sounds like you just got it replaced. How did you get all your files back after the new drive was installed?
(Fair disclosure: I may receive compensation from links to my sites, TheSafeMac.com and AdwareMedic.com, in the form of buttons allowing for donations. Donations are not required to use my site or software.)

Have just installed Mavericks and restarted the MacBook Pro. That was 3 hours ago and after logging in, I got my wallpaper and dock, but none of my desktop icons, just the spinning coloured wheel. It's been like that for 2 hours. Is this normal? What shou

Have just installed Mavericks and restarted the MacBook Pro. That was 3 hours ago and after logging in, I got my wallpaper and dock, but none of my desktop icons, just the spinning coloured wheel. It's been like that for 2 hours. Is this normal? What should I do, please?
I tried holding the on/off switch down to make it shut down, but when I turned it back on again, the same thing happened and none of the keys etc makes any difference.
HELP!!!! Please.

No, what you're experiencing is not normal.
Try booting whilst holding down the Shift key - this will allow you to boot into Safe Mode, disabling third-party kernel extensions, etc. Your Mac will be slow to boot and will operate sluggishly. That's normal. If you can get in using Safe Mode then you have some start-up item that doesn't play well with Mavericks.
Call back,
Clinton

I have just installed iOS7 and now is my Airport no longer working. Very irritating. Has anybody an answer to this problem ?

Just installed iOS7 and now my Airport express is no longer working. Very frustrating. Who has a solution to this problem.

I'm curious what's happening for others with Airport Express devices that aren't working. In my case, it's simply now impossible to get sound coming out of it. All my devices and computers initially THINK it should work - they all show the Airport Express. But when I try to play, it doesn't work, with slightly varying responses:
iPhone 5 and iPad 2, both on iOS7: if I choose the Airport Express, they continue to play as if through the Airport for about 20 seconds (with progress along the little progress/scrub bar), and then just stop playing. No error message or anything.
On my computer, through iTunes 11.1: it thinks for a while, with the "Connecting to ___'s Airport Express" thing going at the top of the screen, until I get the "An error occurred while connecting to the airplay device ... the network connection timed out" message. The little chevron (?) in the upper left side, that lets us "Choose which speakers to use", becomes orange rather than blue, and when I click on that, the Airport Express listing now has an exclamation mark inside a warning sign.
On an iPhone 4, with iOS6: basically the same as with the iOS7 devices. It seems to "think" it's playing through the Aiport Express, and then after about 30 seconds just reverts to the iPhone speaker and stops playing, with no error message.
Note that through all this the Airport Express has its green light and seems to think it's working fine, with an "Excellent" connection, according to the Airport Utility.
I've tried turning basically everything off and on; everything is as up to date as I can make it, except that iPhone 4; I've forgotten and added networks; I've reset network settings; I've added and taken away a password from the Airport Express Airplay speakers (because, hey, why not). I'm not sure what else there even is to do: maybe tomorrow I'll head in to an apple store and see if I can use the AirPlay from my iPhone to play on one of their Airport Expresses? If they even have any set up?
Outside chance of the cause - could my wifi network somehow be confused because it's dealing with both iOS6 and iOS7? Does that make any sense at all? (Not that my wife is going to be the least bit eager to upgrade to iOS7 after hearing me swear profusely over the past couple of days!)

I've just installed Mavericks and now I can't log in to my Mac because it's refusing to recognise my password

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