I've just loaded snow leopard and mac won't boot past grey screen.

Please help me

Try booting in Safe Mode
http://support.apple.com/kb/ht1455
Or...
http://support.apple.com/kb/ts1417
FYI... you need to hold down the C key when booting from the install disc until you see the Apple logo.

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I just loaded snow leopard and my safari won't work, what do I do now?

I just loaded snow leopard and cannot get safari to work.. Now what do I do?

Won't work as in, does it open and then quit unexpectedly?

22" iMac desktop OSX 10.6.6 Snow Leopard and it won't boot. I've tried shift start, option command+P+R. It's stuck at the restart, all I see is the spinning wheel below the apple logo.

I have a 22" iMac desktop running OSX 10.6 Snow Leopard and it won't boot. I've tried shift start, option command P R. It's stuck at the restart, all I see is the spinning wheel below the apple logo. And I lost my OSX DVD is there any way to fix this? I just did a software update yesterday and have about 20GB left on my Hard drive. The last thing I did was try to install some plugin's for Pro Tools 8, but it wouldnt let me install so I restarted and now I'm screwed. Please Help!
other specs for my computer: 3.06GHz Intel core 2 duo processor 500 GB Serial ATA hard drive, iSight, magic mouse, wireless mac keyboard
iPod classic 160GB (Late 2009), Mac OS X (10.6.6)

You have to consider the possibility the hard drive may be dying. If your data isn't backed up, try one of the tools below:
https://discussions.apple.com/docs/DOC-1689
Once you are sure your data is backed up, we can examine other possibilities. In the meantime call AppleCare for your original installation DVDs. You may need them.

My iMac won't boot past grey screen and it didn't come with a os x disk

My iMac won't boot past grey screen with apple. I've tried booting in safemode but that didn't help and my iMac didn't come with a os x disk.

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 10. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Macbook Pro won't boot past grey screen with Apple logo and then shuts off

This is a long story...
This morning, I would turn it on and it'd go to the grey screen with the Apple logo for a few seconds and then go to the icon that is a circle with a line through it. After reading online, I was able to boot it up in Safe Mode. I messed around a little bit in system preferences thinking I could fix it on my own, not really knowing what I was doing (I'm a *******). I went to Startup Disk in Preferences. I chose the MAC OS X, xxxx and then clicked the lock to prevent further changes and then clicked restart.
Now when I turn on the macbook, it goes to the grey screen with the Apple logo for at least two-three minutes and then just shuts off. Won't boot into Safe Mode now. Please help. I already tried the Command-Option-P-R keys trick like five times.

If you have a full retail DVD for 10.6 you can boot from that by holding the C key during startup...but you will then be in install mode if that is what you want to do. At least go ahead and see if it will boot ok from the 10.6 disk and then you can decide what you want to do further.
Apple does not have 10.5 for sale anymore from what some other users have said on here so if you want to go that route you will have to find a copy for sale such as from eBay or one of the Mac resellers.
Before taking the machine to someone, try booting from 10.6 and see if that works...that way you can narrow down problems the machine may be having.

G4 Power Mac won't boot past gray screen

I have a mirror door g4 power pc that had been having some issues with not turning on, and after testing the power supply, it failed miserably. We placed a refurbished power supply in it from a company in New York and the computer was working wonderfully. I went on a cruise last week and went to turn the computer on for the first time in a week and a few days. The CPU turns on, the unit chimes, the fan turns on and the computer starts to boot up, but it won't boot past the gray apple logo screen.
Actually, the first few attempts to boot it resulted in a blue screen with gaint apple logo and spinner; it wouldn't advance further. After several restarts and resets, I got it to come up into the normal gray screen. On several attempts it wouldn't boot further than this. On two occasions now though, it has moved past the gray screen to normal operation (it takes about an hour for it to get to that point though) but with some kind of errors. I get the side bar, but the gray panel on to with "file" ect is gone and my HD icon never comes up. The icons on the sidebar do not respond when clicked.
The computer will not boot from the OS X disc.
What's going on, hard drive? Virus? Something else?

You likely have hard drive directory issues or worse.
Virus is just a hopeful whimsy.
No virus.
I hope that you have a backup of your data.
Try a Safe Mode boot. This forces system repair of the directory (if possible).
Hold Shift while starting to enter Safe mode. Be patient, as it can take several minutes to complete.
Failure to boot to the OS X disc is not good. A severely damaged drive can prevent boot while connected.
Disconnect your boot drive and try booting to the OS X disc.

Mac will not boot past Grey Screen

Hello;
My 2007 iMac won't boot past the grey screen, not even with the Apple logo in the centre of the screen. I've tried booting into the Boot Manager, tried using the recovery partition, tried booting from an external USB and FireWire drive, reset the NVRAM, reset the SMC, tried booting with a DIskWarrior boot disk (can't even eject the disk now... i've tried holding onto the mouse to force eject), changed the RAM back to the original...
Anyone else have any suggestions? I can't really figure it out and i need this machine up and running. I appreciate the help!

Please make a Genius Appointment and take it in for service.

Macbook won't boot past grey screen with Apple logo and spinning wheel.

For some reason, after about 1 year and 10 months of owning my Macbook, it decided this morning not to load past the grey screen with the Apple logo and spinning cog/wheel.
I used it for a couple of hours beforehand, and it was working fine. Software Update prompted me of about about 4 or 5 updates; I can't remember exactly what was downloaded, but I think there was a Security Update and iTunes among them. I restarted, left it to install with no errors, but when I logged in, Safari and iTunes were running incredibly slowly. I also noticed that the volume keys weren't responding, as well as the power key to bring up the "Sleep, Restart, Shutdown, etc" dialog box. I forced shutdown, hoping a restart would solve my problem, and that's when my troubles started. I originally just left it, but after about an hour the wretched thing was still spinning.
So far, I have done a number of troubleshooting tips on a variety of websites. I have tried taking the battery out and holding down power for 5 seconds, resetting the PRAM with option, cmd, p & r, and holding down power until the sleep light flashes rapidly and the computer lets out a large "BOOOP".
I have booted off my Leopard install disk with both option and c, repaired the hard drive a number of times, with there being no errors whatsoever. I have tried repairing permissions, but everything seems to freeze up, except the mouse.
For some reason my computer will not boot into safe mode, either, and holding cmd & s at startup doesn't get me to the stage where I can enter commands with the keyboard.
Unfortunately, because of my puny 60GB hard drive, I only have 1GB of free space left and cannot reinstall Leopard without wiping my hard drive.
I would greatly appreciate it if anyone could assist me with this unfortunate dilemma. It's such a shame that my computer has been fantastic for so long and now decides to play up. (Maybe it's just Apple trying to get me to buy a new 2.4Ghz aluminium Macbook sooner than I was planning...)
Thanks very much.

Hi ds,
Sorry to hear you're having such trouble!
Unfortunately, the best thing you can do at this point is reinstall Leopard (and then attempt to install the combo updater, too). If you don't have a backup of your machine, you could boot it into Target Disk Mode (by holding down T at startup) and then attach it via FireWire to another computer to salvage your files.
I recently had to repair a machine with this exact same problem, and after messing around with that for several hours, I'd have to say that I think that an Erase and Install is the way to go. If you then migrate over your user data and start having troubles, you at least know where the problem lies. I suspect, though, that having a clean machine with all of the new updates applied will be the end of the issue.
Sorry to be the bearer of bad news. There are a few other things you could try first; you could, for example, manually download the relevant combo updater from Apple's website and attempt to install it to your damaged machine while it's in Target Disk Mode. If you have a copy of Disk Warrior, that too is certainly worth a shot (and in some cases may be the saving grace). In my experience, though, a failure of this magnitude isn't easy to resolve.
Hope that helps.
—Hazy

IMac (early 2008) won't boot past grey screen and has lines going vertical.

I have an early 2008 iMac that won't boot up past the grey apple screen. I've tried booting from the install CD to no avail and it also will not load my windows partition (boot camp). I've reset all the things I think I can reset and also tried starting in safe mode with no luck. Has anyone experienced this before and if so, how did you fix it?? I suppose I should note as well that the ram has been upgraded to 4gb (myself). It worked great for quite a while then I periodically got the lines along with a frozen screen but usually a restart fixed it. I'm up against a wall with it now and short of taking it in to the genius bar (closest one is almost 3 hours away) I don't know what else to do.
Any thoughts?
P.S. I've attached a picture of the lines. It gets to here and then freezes.

I suppose I should note too that when I try to boot from the CD, the screen dims and tells me to restart after a minute or so.

My Mac won't boot past white screen and startup keys won't work

Hello. I have an iMac not sure what year.
So about a year ago it froze and wouldn't restart, so I neglected it for a year. Now that this my only fixable Mac I have been researching to fix it. I was able to boot into safe mode about a week ago for a little bit but then it froze again. Ever since then none of the startup keys work, even resetting the PRAM, I heard the second ding and then it just brings up the cursor on the white screen with no disk options.
I have an external disk drive connected to the USB I'd like to boot my Mountain Lion from but since the start up keys don't work I don't know how to do that.
Any help would be incredible, I do not care about saving anything from the computer I just want it to work. I hate dealing with the "geniuses" so that's not an option.
Thanks

When you hear the startup tone hold down the Option key and you should be able to boot into the Recovery Partition if you have Lion, Mt. Lion or Mavericks on the internal HD. If even the Option key does not work then your keyboard may have dead batteries or be defective and in need of replacement.
If you have ML on the EHD as a bootable clone then you should be able to boot from it.
My best guess is you have a failed HD though, my advice is to take it in for professional diagnosis to your local Apple Store or AASP and get a quote on what is wrong then decide how you want to proceed.

Mac pro won't boot past grey screen because of bonehead move?

Hey everyone,
So today I wanted to free up Macintosh hd space to have room to install new software I purchased. During trashing certain files, I noticed there seemed to be a duplicate folder of library so I decided to trash that duplicate library folder. When I went to go empty the trash consisting of library and other various files, the trash button would not work. It would press in but nothing would happen. So I decided to reboot the Mac pro and when it turned on, I got the gray screen with the apple logo, folder with question mark flashing. Did I delete something I wasn't supposed to? What should be my next step in solving this issue?
Thanks

Before you do some heavy maintenance, clone your drive, maybe just get a larger drive and clone, then use the old original as backup.
Restore everything from the trash of course for starters. But a new drive or two would also be a good idea. Then buy Disk Warrior and SuperDuper to handle maintenance and backups.
If you had TimeMachine running you might also recover files.
But you need to boot from another drive or DVD. Maybe install OS X to another drive (shrink volume so you have 30GB).
Installing software in today's age of disk storage shouldn't require trashing files, unless you are working on old Raptor or small SSD.
And instead of trash, move files to another drive, and always keep media files and libraries (not system libraries) off your system drive and onto a data drive.
When in doubt, unsure what something is... don't!

Help my MAC OS X disc doesn't allow me to restore factory settings it just installs snow leopard and remains on my original user account?

Help my MAC OS X disc doesn't allow me to restore factory settings it just installs snow leopard and remains on my original user account?

You need to erase the disk first. From the 'Utilities' menu on the Install disk choose' Disk Utility; use this to erase the disk, then install the system plus (if it's the original install disk) any bundled applications.
I'm going to state the perfectly obvious just to be on the safe side: 'Erase disk' does exactly that - everything on the disk will be gone.

I just install snow leopard, and quicktime wont open or do anything, i just install snow leopard, and quictime wont open or do anything

hello i just install snow leopard, and it seems that it did not istalled ok, and when tried to open quicktime it wont do anything

Have you updated it by downloading the Combo updater.
http://support.apple.com/kb/DL1399

Just installed snow leopard and can't open any of my word docs?

Just installed snow leopard and can't open any of my word docs?

Depends on what you're doing; SL doesn't really support Office docs directly. In Snow Leopard, TextEdit can open Word docs, albeit with little fidelity for anything beyond text. Try iWork if you need to really work with Word docs (note that even then it's an import/export process and not native support).

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

I just installed snow leopard and now my itunes won't recognize my iphone. how do i fix this?

http://support.apple.com/kb/TS1591
You may have to remove & reinstall the AMDS, as described in that support article.

I've just loaded snow leopard and mac won't boot past grey screen.

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