I've just purchased the photographer's package, but the download for Lr doesn't show in my app list?
I've just purchased the photographer's package, but the download button for Lightroom doesn't show in my app list. How come?
I've checked everything and my computer system should be able to run it perfectly.
From what I can tell you won't be presented with apps Adobe thinks are not compatible with your system but I don't see why that would be true in your case. It is supposed to be possible to download the trial and then convert it to the cloud. Maybe you can try that. Here are the instructions for Photoshop. Hopefully it's similar for Lightroom. The link for Lightroom instructions on this page just goes to the same page.
https://helpx.adobe.com/creative-cloud/kb/convert-cs6-licensed-under-ccm.html#ALFBM
Sorry not to be more help.
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