I've just received a defective ipod? what exactly am I supposed to do ?

Question

I've spend my entire day fixing an ipod i received yesterday
As I'm writing, I've received my video ipod of 30gb yesterday. Back then, I followed the instructions carefully , and I installed I-tunes and Ipod updater as instructed. I transfered some of my musics and pictures in the ipod and transfered a short video that I had converted first. My computer Toshiba satellite M45-S169 is well known for its performances, so obviously it incorporates USB 2.0 ports. Actually, all seemed fine.
I woke up this morning and went out with my ipod. Arrived at the library, I felt like using a machintosh..when I turned on the screen of the MAC, at the same time my ipod froze. I was speechless, the blacklight was on and I couldn't turn it off. I did what was instructed in the support site, which means that I reseted it. Afterwards, a sad ipod icon appeared on the screen. Once again I tried what was instructed but I couldn't put my ipod into disk mode. So, I plugged it in my computer trying to restore or update it as instructed but my computer didn't recognize it anymore. So, I re-installed all the softwares, and I updated them. Then, I restarted my computer but it didn't work. Finally, I did the last possible solution; it was said on the website that it might be my battery, so I let it charge during 1 to 2 hours but it wouldn't charge.
whenever I plug the ipod in the computer I see a black screen with an apple, then it shifts to a screen with a small battery with an exclamation point, which quickly shifts into a discharged battery with a lightning bolt, which last about 1min(it depends) before shifting to the screen with a sad Ipod icon with the blacklight on, and the apple screen once again. It does it over and over ...
Please help!!
Even though I'm pretty sure you will not have an answer considering that i have spend all my day on it.
I guess i will just ship it back with my big thanks to apple.
My Ipod and I ( A story of someone who bought a Ipod to use it only 1hours)
Should I prosecute apple ? Excuse me, i'm just crying the money I have spend months to earn in order to buy this crap. A lot of struggle to buy it,a lot of struggle to fix it, and nothing in return. It is sad, isn't it ?
I was really impatient to receive my ipod. I paid it, and I trusted apple. However, I was wrong. The first product apple that I bought just doesn't work whereas I was starting to be interested in others Apple products. I've lost my time on internet reading about the features of the ipod 5th generation 30go, which are badly detailed. I'm not complaining about the fact that the ipod is not perfect, which I understand. I'm complaining about the fact that apple don't aware his consumers of the high frequence of bugs. I don't find it quite professional. So, when a ipod froze, we think that it is uncommon before reading the articles throughout the support website and find out that it is considered as 'normal' to encounter those kind of issues.
morality: I will never buy an Apple product again.
I was stupid enough to make them engraved on the back of my ipod: 'It is wise to learn. It is god-like to create'

Answer 1

First, I will try to address the iPod issue: If youve tried EVERYTHING on the website, your only other option is probably to contact Apple, I recommend by phone, and informing them of the problem. You are covered by warranty and therefore they are liable to assist you. Try that and come back with a status update
Now I will address your attitude about it:Its absolutely understandable to be upset over something like this, especially with such an expensive product, but you are generalizing far to much. You may think Apple is being unproffesional by not warning potential buyers of the iPods common faults, but do you really think they would? they are out to sell these things, they arent going to point out the bad in their product. And not all iPods have problems, in fact only a fraction do. That gopes for the rest o Apples products as well. You are too hasty assuming all Apple products are junk, and one of many reasons as to why that is unfair of you is becuase you dont own any other Apple products.